SMTP block 554.5.1.8
Hi, I am facing the same error code 554.5.1.8. Via the control panel I tried to change the SMTP block - failed. Also tried to unblock the email address - failed All lead to the message I should contact support@zoho.com - done Now I am worried because my business depends on it. Question: - How to avoid this - it happend without any notice or warning .. - What can I do to solve this Thank you Best Regards jan@valocom.nl (blocked SMTP - outgoing mails) .... :(
Is it possible to customize the Jira issue form in Zoho Desk
Currently when filing an issue in Jira via zoho Desk, only limited fields from that particular project is shown, is it possible to customize so all fields in Jira under that particular project is reflected in Zoho Desk as well?
Customer Names
When customers send in an email ticket their customer details get filled in automatically. However, their names dont seem to autopopulate correctly. I.e. with an email such as john.smith@gmail.com the customer name gets filled in so that the surname is
Integrating the Help Center KB with our own website portal
Hello We're about to purchase an Enterprise level account so we would have access to the multibrand help center. Is there any SDK/integration available for the help center? We're currently building "Help Center A" which is completely public with any logins
Including ticket URL link in Desk emails to customers?
Do other people here need/want the ability to include a URL to that exact ticket in email messages sent from your support agents to your customers via Zoho Desk? That way your customers can effortlessly get right to that ticket in your Desk instance.
Fewer Clicks, more work
How do i: Review the resume, review/star rate a candidate, change the status to either reject/something else, view candidate questionnaire, all in a single window?
How to update automatically a custom field base on a date
Hi everyone, I created a custom field named "Contract Status" which has status like: Subscriber Not Subscriber Retired And also created two other fields: "Start of Contract" and "End of Contract" Behavior wanted: What I need is that if the field "End
How to edit or rename fields in chat window of Zoho SalesIQ?
Hi, I want to add and rename fields in chat window of Zoho SalesIQ? Kindly please help me with this issue. Thank you
Is it possible to switch off Email to users when @mention in Notes
We would like to switch off emails to users when they are @mentioned in Notes (from anywhere in CRM), so that users are not 'working' from multiple places Sending to Cliq or having a notification on CRM would be an alternative Is it possible to change
Design and Capabilities for an App - Might Need a Developer
I'm am wanting to build an app, that is primarily based around invoices (bills sent to me). I am thinking of using Creator to capture invoices. I will use the integration to ZohoBooks for all the "accounting stuff". What I am not sure about is Zoho Creator
Edit, Delete and Reject log hours now supported in Zoho Sprints Android app (v1.1.26)
Dear All, In the latest version of Zoho Sprints Android app (v1.1.26), we now support edit, delete and reject log hours from within the app. You will also be able to add reasons for rejecting a log hour. You can update the app to the latest version of
How i can start the integrated chat-function?
We have setup more an more users now. But only two of us can find an chat other users. Is there any options to make chat working?
Zoho Creator and Developer
Hello, I am Zoho Developer and would like to know how to sell an app in zoho to my clients and if in future any updates required than how can i make changes in an app without disturbing the workflow of the client.
How to fix the text/font size?
I was recently editing some content from one of my accounts and I have done something that has increased the font size. How do reverse this back to its standard font size?
Create CRM Lead based on Contact Score
I want to add contacts to Campaigns and send them a few email campaigns. If they open and click enough links to generate a score over a certain threshold, maybe 50, I want the contact to generate a Lead in the CRM for follow up. While I'd prefer it be
Offers of the same product from multiple vendors
Hi Sirs, We are brokers of IT Products. We often have multiple suppliers or vendors giving us offers of the same product when we send out our RFQs to multiple vendors. How do I enter these multiple offers in to ZOHO? I would like to have a list view of
Zb code and MX
I just verified my domain kamitechsrl.com but when I start configuring MX DNS in the instructions it was written to clear every DNS before going on. First problem: despite the domain already verified I have a warning that tells me to verify it and obviously
How can I automatically assign a Task Template
I want to assign a task template to every new project that gets created. How do I do this?
Bit.ly v4 script for shortening URL's
Hi On March 1, 2020 Bit.ly implemented a new version 4 of their API for shortening URL's. It was a challenge to find out how this would work with a Deluge script, but I finallyhave a working script, so I thought would share it. Bit.ly provides a free account option where you can generate an access token. The option below is used when you have an application using a single account. (Bit.ly V4 documentation is here.) //URL TO SHORTEN url="https://www.zoho.com/creator/newhelp/user-guides.html" [doesn't
From address not loading
When trying to email a fillable form in Writer, the from address says "loading" and won't load. Happening for all fillable forms and all agents.
periodic invoice free fields
We use the periodic invoice to settle software maintenance contracts. It would therefore be helpful if there could also be free fields in the periodic invoice, such as "Contract number", "Contract types", "Contract conclusion date", ... We have set up
Recurring Appointments in Creator
Hello, I'm trying to implement a recurring appointment feature that would ultimately allow me to place multiple repeating appointments onto the calendar. In Creator, I am able to create a form to place single appointments onto the calendar. How do I manage recurring appointments? Also, once a recurring appointment is set, I'd like the ability to modify the entire recurring appointment also. Thanks!
Storing Payment Info
Any one having problems with this? My company is looking to save a customer's credit card information after they pay an invoice. Subscriptions allows us to do this (see image below). Am I missing anything, or is it possible to replicate this functionality
How to customize Creator customer portal sign up form?
Hi everyone, I would like to customize the text of sign up fields for showing better translation in Chinese. How can I modify the field name?
Zoho meteng
Hello there! Does not allow the user to search from the list of everything. The problem is in the zoho meeting app itself when you want to schedule a meeting for the upcoming event.
Lookup field variable type mismatch?
Hi all, I'm receiving the following error with one of my forms: The line of code it's unhappy with is: input.Student = Blah.Name; where Blah is declared earlier: Blah = Member_Ident_Form[ID == input.Student]; upon doing some digging, I believe that this
Name based matching for Contacts while importing into a module
Hi, We are trying to import data into a Zoho Standard module with a custom Lookup field (associated to Contacts module). While preparing the import file we intend to have Contact's full name mentioned in the file and expect Zoho to pick up the right
Can't import Notes with correct owner
I'm trying to import Notes into Zoho CRM from our existing system using the data migration tool. I have setup the mapping but no matter what I do the notes show me being the owner, rather than the user I specified in the Note Owner ID field. Is there
[WEBINAR] Setting up Books for the New Year with Joshua Bleznick
Hello folks, It's 2021, and the start of a new year is the perfect time to streamline your accounting and set your business up for success. To help you start on the right note, we are hosting a webinar on Setting up Books for the new year, with Zoho
Zoho Invoice and custom layout
Hi ! I'm using Zoho Books and custom layouts for my estimates and invoices. Are custom layouts also available (upon request) in Zoho Invoice ? Regards
CRM & Workdrive - Automatically add folder to Workdrive related list module
Hi I have installed an extension which has linked the CRM with Workdrive and generally is working perfect, exactly what was needed. https://marketplace.zoho.com/app/crm/zoho-workdrive-for-zoho-crm#overview However there is just one thing I have been trying
Mass updating tickets with Tags
We are wanting to use tags as a way of grouping tickets that share similar concerns/problems. We have about 8000 historical tickets that we would like to update the tags for. We would like to use a custom field (existing) for the tag name for these
Fields not positing "is_linked_with_zohocrm" & "zcrm_product_id"
I'm trying to make an instant sync between books and crm via a deluge script. Issue is that I'm unable to read or write to these fields, I know that I have the correct api field name. Are these fields only available to read if the sync writes them? Posting
Trouble adding more than two dependencies
I have a task that has more than two dependencies. When I go to click on Add Dependency, the pop-up box disappears as my mouse moves to wards the 'Add Dependency' link. Help please.
Calendar viewed as whole year in Projects
I want to view the calendar in Projects as a whole year not just one month. How do I do this?
Zoho Calender and Contacts not syncing with Windows 10 email
Hi I have my email hosted through Zoho. I am using Windows 10 mail tool. This is not outlook but a different app which comes with Windows10, Email works fine but the contact and calendar which is there in Zoho is not syncing with my Windows 10 email client tool. Can you help me on how to do this ? Regards Girish
New look for the record details page
Hello everyone, We have redesigned the record details page to enhance the visual appeal. Important Dates From next week (March 9, 2020 tentatively), you can view the new UI by clicking the Switch to New Version button at the top of the record details page. After April 15, 2020 the new UI will be available by default when you open the record details page and you can switch to the old version if required. We will retain the old UI until May 15, 2020 after which it will be removed permanently. Here
YubiKey 5 NFC
It seems that YubiKey 5 NFC is not yet accepted by zoho mail. Is that correct?
Zoho Transactional Emails
With Zoho One apps it takes sometimes hours for a client to get a transactional email. For example, ticket in Desk or email in CRM. Is it possible to connect Zoho with SendGrid and have them send out emails from Zoho apps? If so, how? Thanks!
CRM report using existing view
I would like to create a report of leads using an existing view rather than having to re-create the view in the reports module from scratch. is that possible? If so, ideas? Thanks, Rich
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