IMAP mail on mobile device, no new emails or very slow
Hi, Wondering if anyone know what is going on as for the past several days we are having email issues when using IMAP on an iphone. First it started with new emails showing as received but when you go to view content it is very slow saying message content
Permission issues with Social Tab
Hi, I am having an issue with granting users permission for the social tab. I am an administrator for our subscription. When I log onto my account I can access the social module, add account, etc. However, when I grant permission to other Profiles they
This Week in Zoho News - CRM Zen Show Episode 124
Click here to listen to the podcast. Zoho News Zoho Cliq - October & November 2020 Update Roundup We have covered most of these, but in case you missed some, here is a list of all the major updates to Cliq over the last two months. Zia Recommendation
Desk view in CRM, notifications?
Hi, Hopefully title gives it away - we have started viewing and using Desk within CRM, and I'm wondering if there is a way of being notified of new Desk updates within CRM? (not the Cliq Desk bot) Or an idea, add something to the bottom right notification
PROBLEM RECEIVING MAILS
Dear Zoho Team, I love Zohomail, but suddenly I no longer receive my emails, what is happening? I'm scared!!!
How to use Zoho Social?
Hi, im sync the Facebook likes with my CRM, and the contacts are added, but only the name and the social profile link. But how can i get the emails or another information? Thanks
Data Field, Time Field and Date-Time Field Arithmetics Question
Hi, I have a date field and a time field (or even a date-time field and a time field) and I want them combined and then place in a date-time field, how can I do this, I tried a couple of things but I can't reach the desired results or even a correct one.
Can't reply to emails - getting error 550
I can't reply to emails that are arriving through a Wordpress contact form to one of my email accounts. Yesterday and the days before it worked well. Now I'm getting Undelivered Mail Responses with error 550 which is nonsense as I mananged to send emails
eWidget not associating email with Vendor
I love the eWidget functionality in Zoho Mail, it is a great feature! I have been using it to connect to Zoho Finance (Books). Sometimes when I click an email from someone I know is in Books as a contact within the Vendor area... it does not show the
Field being blanked out after form load action
I've got a deluge script to set the dropdown contents of the section and adtype fields in the screenshots. Can anyone have a look at it and tell me why it's clearing out the Adtype field after the script has run. The debug window is showing the contents
Hour Zoom on Gantt
The Gantt is a very usefull tool and there are many companies that have now only gantt oriented task managments software. The Zoho Projects is of course something else and extremely powerfull. But with power they also come the problems. The gantt is not that intuitive, you should check teamgantt.com for ideas :). This app can not ofcourse be compare to projects. Zoho has 1 million advantages, but the gantt tool they have is very good! Anyway, my idea for you team is an hourly view. So you can change
Candidate Portal
Would someone be able to advise which packages include the candidate/client portals? Thanks!
Trouble with CALDAV syncing
Hi, I use the Vivaldi web browser and they have just built in a new calendar that supports CALDAV sync. I have tried all the end points available and cannot get Zoho Calendar to work. No errors. It just doesn't show any calendars. I've tried: https://calendar.zoho.com
CRM Plus - Forms
After customising the fields and setting up the form through the 'tab customisation.' I then go into web forms to set up the form ready to extract the code for my website. The only problem is that I've created two customised 'File Upload Fields' 1. For
Page Builder doesn't load and keeps spinning tried on 5 different devices
Hi, Suddenly I am not able to whether create new page or edit existing. The page builder is stuck on this (Screenshot below). The rest of Creator works, form builder, reports, workflows etc. I tried opening the Page Editor on 5 different devices, including
Search from Zoho CRM
With my company account asI digit same letters with the search tool (lens) in CRM, I get back a list of Leads, Contacts, Companies, Affairs... beginning with these letters. When I use the account of a different company (I activated Zoho One for them and
Edit automated speaker emails
Hello, When I add a speaker, they automatically get an email inviting them to join the event. I would like to edit this email, but I can't find it. Anyone know where this email lives for editing? (Example below) Thanks!
How Can I sell A custom app develop in ZOHO?
I am new to Zoho and I am trying to develop an application with the plan of selling it to several customers separately. I am not sure what are the requirements to this could anyone please give me the clarification on this? What are the steps? How can
WorkDrive Desktop sync
Hi all, when I delete a file within windows, desktop sync also prompts me to confirm the action. You can select “do not show this message again until desktop sync restarts”, but is there a way of never showing this message again and making it perma
How to edit the "View in browser" text/layout ?
Hello, How to edit the text and layout of this merge tag $[LI:VIEWINBROWSER]$ ? I would like to : translate it in my local language remove the "share" link as it's a client campaign not a public one. Thanks Alexis
Sales Order API filtration
Is there any way I can filter the list sale orders by created date or any other fields in the API? Because as I check, it will get all the transaction in one. Thanks.
How to "un-archive" an email?!
Hi there One of our users may have accidentally archived an email, as he claims it has disappeared from his Inbox and is not in his Trash. I have been testing this and I cannot for the life of me find a way to retrieve an email from the Archive. The help page on the subject appears to relate to an older system and the options described don't appear to be present. Can anyone help please? Many thanks!
New user cannot login to Zoho CRM
We recently created a login for our new user with access to Zoho CRM and Zoho Campaigns. The user is unable to login to the system as the OTP generated was sent to a mobile no that is not in the system. Kindly suggest a way to change this phone number
How to configure the condition/criteria in Blueprint to associated with email template?
I have a question about configure the condition / criteria associated with email template to be use in Blueprint. Example : I have few product come with different email template, when i click on the blueprint , I want the specific email template to be
Phone queue: escape hold, to leave voicemail?
We're setting up the integration with Twilio, and running test calls. Once I go on hold, it appears there's no way to "press 0" or something, to leave a voicemail. Are we missing something?
Is it possible to automatically assign a ticket to a contact/account based on submitters email address?
Is it possible to match incoming emails to a contact and then by proxy, an account? This would allow someone to email us a request for assistance then the technician wouldn't have to go through the steps of assigning the ticket manually to the user;
Can't send emails
Hello. I cannot send emails. Always get these messages (attachment) Can you help, please?? It's urgent please! Cheers
Cannot send emails to Gmail addresses
I have a zoho hosted account that cannot send any emails to a Gmail address. I receive the following bounce back that says it's an invalid address, but I know that the address is typed correctly. Everything is spelled correctly and there are no additional
Unable to send emails to gmail accounts
I get an invalid email address message when trying to send emails to all gmail account. Ugh, always seems to be some kind of issue with Zoho.
A few leads failed to sync with your CRM. Download leads manually or, click on Retry Sync to push these leads to CRM.
hello sir, what is the problem? facebook leads this error :( A few leads failed to sync with your CRM. Download leads manually or, click on Retry Sync to push these leads to CRM. how to fixed?
WordPress - Contact Form 7 - Emails not being received
Hi, My website is made on WordPress and I use the CF7 plugin to create 3 contact forms (contact form, customers and suppliers). Whenever someone sends an inquiry the form submits successfully but I do not receive any emails on my id (contacto@tuflete.com.ve) I tried using the SMTP plugins (Easy WP SMTP and WP Mail SMTP) but both throw Authentication errors. Is there any setting that i am missing? It is important to note that the Mail exchange option on my Web host is setting to Remote Mail exchanger.
553 Relaying Disallowed
I am receiving a "553 Relaying disallowed" error when sending emails to my domain email address which I have configured in Zoho.. The SPF and MX entries are all configured in the domain's DNS Management panel as per the Zoho instructions. Could I please have some help to resolve this issue?
How do I set up anniversary emails?
I want to set up yearly reminders for customers but each customer would have a different date. I cant figure out the format I should use to get the email to work based on a date that I determine. My thought was that I could create a customer date field
How to manage multiple mailboxes for my customers from single admin account
Hi, This question is probably answered somewhere but I couldn't find one. I am a web dev and have a Mail Lite plan for myself. I have few customers who want email service for their websites and asked me to manage everything (like billing, management,
Anyway to join CRM Accounts in Zoho CRM to Projects in Zoho Projects?
I don't see any ID or field besides using the name to perform a SQL join between the Accounts table and any table in Zoho Projects?
SPF not working
SPF for our domain moowin.store is still not working, even though Zoho says everything is alright. Google Toolbox says differently, and some of our customers are receiving our mail into the Spam folder. https://toolbox.googleapps.com/apps/checkmx/check?domain=moowin.store&dkim_selector=
The app crashed
When I used this app last time, this latter, when I closed it, crashed abnormally on my Mac and it doesn’t open anymore, I can see only a black pag. How can I solve this problem ? I can try to download the app in my phone and log in with my account but
If and min
Hello, I despair... I would like to create a formula field that does the following: Numberfield1 = 120 € Numberfield2 = 12 months date = 01.02.2021 now the formula field should calculate the following: If date is in future, then formula field=120€ If
Authtoken staying within Zoho One
Hi, I'm beginning to learn Deluge. I'm a former programmer. For now, I'm working only within and between Zoho applications such as Books and CRM. What do I need to do in a function to "authorize" it? Here's my code: response = zoho.books.getOrganizations();
My zoho campaign email is not responsive
Hi, I have been using the Template Editor to add images to my emails (in this case Im using an emoji image). It works fine for the browser window but in the mobile one it distorts. In the attachment Im sending a pic of how it looks. I understand that
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