Spotlight 13: Keep everyone in the loop
Events are predictable in their unpredictability. Things will change, plans will go astray, and you'll have to make a lot of last-minute decisions to get your event going without a hitch. At the same time, you also have to pass the news on to your event
Spam / Abuse Notifications
Hi, Office 365 provides an "Abuse" inbox where any outgoing emails it deems as spam / going into junk it puts a copy into so you can track and monitor your emails and check the contents to troubleshoot it. Do you think you could implement a similar system so if Zoho deems the outgoing mail to be 'spammy' (bad links / phrases / attachments) a copy goes to this abuse folder for monitoring?
New UI for CRM
Most of the other applications offered by Zoho have a toolbar on the left-hand side, the CRM seems to be the only one without it. Any plans on refreshing the CRM UI, it has been the same for 7 years and desperately needs a refresh?
Ask the experts: A 5-hour live Q and A session on Zoho People
Here's the space to get instant answers to your questions on Zoho People. Our team of experts is here, on a continuous 5-hour stretch, to answer and give expert solutions. What to ask? Your questions, doubts or any hiccup revolving Zoho People. If you do not have any questions, you can follow the post to add it to your knowledge. Where to ask? Simply use the comments space of this post to type in your questions. You can start posting your questions now and our product experts will be answering them
What's New this December 2019 in Zoho Invoice?
Hello, everyone! As we gear up to say goodbye to this year, spare a few moments to check out what we have in store for you this December. Read on to know the latest features in Zoho Invoice: Integrate with Zoho Sign to digitally sign documents The long-awaited integration with Zoho Sign is here! Link your Zoho Invoice organization with Zoho Sign to digitally authenticate your invoices and estimates. Here is what you can do with the integration: Get your Zoho Invoice user's signature on invoices and
All email templates are showing no content
All the email templates that i had created are now showing empty content
"Submit Ticket" Page Not Showing
I am trying to edit CSS and add widgets to my pages but the "Submit Ticket" page won't show in the list. All I see is "Home" and "Knowledge Base". How can I make changes to this page??
Where's my account's DNS Manager ??
I have registered jaycoenterprise.in through zoho.com. I am trying to find DNS Manager in my Domain's page, but can't. I wanted to add DKIM entry to DNS records. Thanks
How to download/view the file uploaded in other form into current form ?
Hi, I have two forms, Self Appraisal Form & Managers Appraisal Form. In Self Appraisal Form - User X will enter the required details and uploads a supporting document to it. In Managers Appraisal Form - User Y will check the details entered by User X and should download the supporting document uploaded. Pl help me with some code/script to make this possible. Regards, Prasad
Remove Footer from Journey Send Email
There is a fixed footer fields that I cannot remove. Any idea how to do that?
how many emails can be sent per day using the workflow alerts?
Hello everyone, We have created workflow rules into automation space inside the CRM, and we have a question: how many emails can be sent per day using the workflow alerts? we read your docs at this link https://help.zoho.com/portal/kb/articles/how-many-emails-can-be-sent-per-day-using-workflow-alerts. This is the case: the company has three accounts: 1) A (the owner) 2) B (2nd account) 3) C (3th account) B writes the rule that if B add new leads, these one recive an emails with informations. How
Unable to Enter the OTP generated on your authenticator app
Our company account info@ia***.com.** has problem with authenticator app. We need our backup code if you can send it as this will help up us use our email account to your zoho account. Our email at iascorecruitment@gmail.com Please do the needful to the ZOHO community admin. Thanks.
An exclusive live Q&A session with Zoho Vault team
Hey everyone, As this year ends, we're closing out a decade of incredible technological advances, but the number of data breaches and cyberattacks continues to rise. Over 5 billion records—including sensitive information like passwords, credit card numbers and addresses—were breached in the past year, leading to a 54% spike in number. Sadly, a substantial amount of these breaches are due in part to weak or reused passwords being exploited by attackers, making password security a current talking point
Not sending email
Hi, as some user we are having problems with smtp and the server is not working. Receiving are just fine. Are you aware of any temporaly hosting issuess? Thanks!
Emails not sending
This is the second time within the last week that I cant send emails via my laptop but am receiving. Can we please look into this as a matter of urgency
Sending timeout
Hello, i am unable to send emails thorough outlook (SMTP.ZOHO.COM port 465 SSL). it was working fine for more than a year now, and it suddenly stopped. i received the following message: "Send test e-mail message: The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)" Thank you
Sending Mail Failed (0x8004210B)
Getting Following error while sending the email. - sending reported error 0x8004210B, Operation Timed out waiting for response from the sending server 0x8004210B I already tried multiple ways but failed to send the mail. Regards, Sanjay Kumar
SENDING PROBLEMS
I can't send emails. Please look into this and let us know what the problems is. Thank you.
How to Change Campaign Type - Between "Consent" and "Permission" type ?
I want to change my campaign type & need to choose between "Permission Based" and "Consent Based". I cant find the link to change the settings, can someone guide me how. I am a ZOHO ONE user.
Comments widget does not work
Hi When I add the widget JS in my index.html it doesn't work (nothing is visible) and in the browser you see the following error. Thanks!
Videos and links to .pdf and .exe on the Zoho Desk customer portal home page
Hi, Once my customer is logged in Zoho Desk Portal, i'd like to give news about our company thru the latest youtube videos and some uptodate technical documentation thru .pdf links. I would also like my customer to upload the latest version of our software (.exe) event though we could do this part in other ways. Anyway to customize the customers's homepage with all that ?
how do i add an email I sent in outlook to my Zoho CRM?
I sent an email from outlook (this contact isnt part of my CRM but the company is). How do I add this to Zoho so it shows up as a sent email for this customer
you tube has videos
But Where can I get onboarding tools? Very hard to set up & understand.
Been posting Announcements
They never show up.
Delete Records using Multiple Conditions
Hello, I have "Kids" form where i have design no, shade no and multiple sizes say 28, 30, 32, 34 and so on and they are updated when delivery challan is created. Now i want to delete the particular design no. when all the sizes of the particular design no is reduced to 0.
Blocked Account
My account is listed as blocked due to "suspicious login activity" I tried changing the password and unblocking my account from the control panel as instructed but it did not work. This is the second time this week this has occurred and I would like it to stop. I use a VPN to log into my account and Zoho keeps flagging this. Please unblock and let me know how to avoid in the future.
Stats on Item Groups
I might be missing it, but are there any reports available on the item group level compared to single items? I am looking for a sales per item group report...
Integration with coursera or other third party lms platforms
We wish that our employees may have a the lms into the same app
Aliases Limit?
As per my research I have found that ZOHO has a limit of 30 aliases for Email hosting per domain. Will removing/deleting any existing alias will give an empty slot of new one to be created?
Also Icons not showing - CORS CONSOLE ERRORS
Chrome is becoming a nightmare - this is happening in FF too - I have searched everywhere and tried EVERY fix - it is not happening on every site, just some - see screen - How do we resolve this issue? blocked by CORS policy: The 'Access-Control-Allow-Origin' header contains multiple values '*, *', but only one is allowed.
Audit Logs
My user bumped into the "Unsual sending activity" message "550.5.4.6" I went to the control panel and try to see the Audit logs to see what was happening and the page stays like this: https://drive.google.com/file/d/1XPpfbeSnQYQurN20hC2st2fu0SZ1rmLj/view?usp=drivesdk and therefore i couldn't see how many messages were sent by the user.
Mass update of leads fields from Campaigns to CRM
Hi there, I'm currently working on Campaigns, and I would like to update some fields of the Campaigns in the CRM. Please see the screenshot; in this case, I want to update the lead status. So I'm clicking on the tick on the left, and do a mass update of the lead status. The lead status is updated on Campaigns. But when I check the CRM, the lead status is not updated. Please let me know how to proceed? I know there is some configuration to do, I've already done some (synchronizations) but that still
PHP SDK: generateAccessTokenFromRefreshToken returning NULL
Hello all, I'm having problems generating the access token from refresh token when using the generateAccessTokenFromRefreshToken function. Firstly, I'm using CURL to receive both the access_token and refresh_tokens. Maybe this is where I am going wrong, as the access token is already successfully created? If anyone could help, that would be great. Please see code below: $curl = curl_init(); curl_setopt_array($curl, array( CURLOPT_URL => "https://accounts.zoho.eu/oauth/v2/token?client_id="
How do I turn off double-opt-in for SQL contact forms?
New enterprise ZohoOne customer here. We're trying to get ramped up in a migration (it's still failing) from Hubspot, and am now working on replicating Hubspot's Contact --> workflow in Marketing Hub. Except - marketing hub acts like it's a newsletter publisher??? How do I turn off the double-opt-in for SQL contact request forms? I need to put these into a journey with scoring/qualification, but the double-opt-in is non-standard for an SQL form. In fact, it's stupid. How do I turn it off?
Pivot Chart / Subforms
Hello, I am not able to use subforms in pivot chart so i think subforms and pivot chart relation is not supported. Are there any future updates on this topic?
How to get an glare/reflection free image using multiple images
Hi, I am working on concept where i have 6 Images which are captured under 6 different illumination condition. Different illumination causes reflection in different places in a captured images. So i have use those images and get one reflection free image without losing/altering any information of image.i did lot of experiments on the collected 6 images but nothing worked......any suggestion it could be helpful for me..Thank you
No puedo acceder a mi correo "cuenta no activa"
Hola, tengo una cuenta de administrador e intento entrar como pruebas@hseservicios.com y me dice cuenta no activa, lo mismo pasa con administrativo@hseservicios.com
I'm having a problem with Bulk Write API in Zoho CRM Plus Contacts Module
Hi . I have some questions about integrating REST API with my Nodejs App. I'm new to Zoho and haven't used it before. The current client I have is using Zoho CRM Plus and he is requesting a csv file upload which he is going to do that an automatic process everyday , which I'm doing to achieve this by doing a cron job in my server and executing bulk write api functions. I've already created a developer app and got the refresh token with this scope : ZohoCRM.bulk.ALL,ZohoCRM.modules.contacts.all,ZohoFiles.files.ALL,ZohoCRM.org.ALL,ZohoCRM.settings.fields.all
Web assistant analytics always VERY different from Google analytics
I'm see the analytics in the Marketing Hub's Web assistant to be way off from what's being reported in Google Analytics. Is anyone else seeing this? For example. Yesterday (Dec 1, 2019) Google Analytics reported 54 visitors from Facebook. Web assistant shows zero from Facebook. This disparity exists for almost all referring sources, every day. Total visits are also always way off.
How to plan sales trip on the web version?
We can use the ipad/Android app to get a visual of accounts and plan our trips while on the go. Is there a way to make this available from the web version of CRM?
Next Page