Why do brackets '[' and quotes " appear outside of Multi-select field values
I am using multi-select custom fields. The values that appear on the website appear inside of [""']. Why is that? How do I remove those brackets & quotes? See the attached or visit this product detail page: https://reimagine.zohocommerce.com/products/louis-vuitton-alma-bb-vernis-bag/2055330000000090071
Email: Add 'Copy' to contact's pop-up menu
If I click on a sender's or recipient's name in an email, I get the options: Send an email List emails from contact List attachments from the contact Search across all Zoho apps I have never ever used any of these, and probably never will, but I have highlighted and copied the email address many, many times (sometimes several times a day) so I can paste it into other things (eg. WeTransfer, Dropbox, Gmail, etc). Please please add 'copy email address to clipboard' to this pop-up - it would be the
Unable to create MX record in .lk domain
Hi, I'm from Sri Lanka and I have purchased a local domain (.lk) from our service provider and it doesn't allow to create MX record as you have mentioned in the guideline. Please see attached image. Because in the "value" field it's asking for an IP address. (172.29.250.162, 172.29.250.163, 74.201.155.79) When I type "mx.zoho.com." under value field, it's prompting an error saying type a valid address. I have used some IP address which I have seen on some forums and now it only allows to send email,
Email Notification with Workflow for Potential Closing Date
Hi All, I am trying to create a workflow rule that will send the potential owner an email when their potential record's closing date is the same as today. This is my flow: @Potentials When This rule will be executed on Closing Date at 08:00 AM Recur: once Condition 1 Stage IS X,Y,Z,A,B,C Instant Actions Email Notifications Email Recipients: Potential - Owner Email Template: Custom made one I created a test potential record with today's
New Features rolled out on Sep 13, 2019
Introducing Geo Heat Map Zoho Analytics now provides a new geo chart type: Geo Heat Map chart. This can be used to display data in a geo-map, color-coded based on the density of points in a particular area. Geo Heat Maps makes it easier to identify spatial patterns in geographic data. This map can be used when you want to draw attention to the pattern of occurrence, for example, region with most deforestation and climatic changes, density of traffic by location, region with most sales, etc.
Developing on Developer Sandbox
I have an API script that is working on the Zoho CRM but am looking to port it to the vertical solution. Couple of questions: 1. Documentation for the Vertical Solution seems to point to the v1.0 APIs. Should development for the Vertical Solution be using v1.0 or 2.0 APIs? 2. If 2.0, what scope be used for the generation of the key? I am assuming that this will allow us to access the vertical solution crm instance and not the crm.zoho.com instance? 3. With the vertical solution and with multiple
Chat Support
Does the sites team plan to add chat support to support paid users?
Integrating Jira Software (bug tracker) with Zoho Desk
Anybody using Jira Software (bug tracker) with Zoho Desk? Apparently there's integration, but I'd like to hear from some people about it how it works in real life for them. Link: https://help.zoho.com/portal/kb/articles/configuring-zoho-desk-for-jira-integration Thanks!
Why do Zoho support people reply via email in a way that their communications COMPLETELY BYPASS the help.zoho.com ticket they are replying to?
Why do Zoho support people reply via email in a way that their communications COMPLETELY BYPASS the help.zoho.com ticket they are replying to? Is this because Zoho Desk itself poorly handles replies by support reps/agents sent via their e-mail client? Or is this just an accidental (and completely unprofessional) misconfiguration of Zoho's own support system (agents' email clients, Zoho Desk, etc.)? For over a year my tickets on help.zoho.com have frequently been closed with absolutely no message
Change profile name
Hi, I am trying to change the profile name. I have changed in it "Full Name" and "Nick Name" but it is still there when I send an email from:"howchangethis"<name@domain.com> Thanks.
Advice on simple eCommerce using Sites NOT the Zoho Commerce platform
I use PayPal Pro as my processor. I am a Zoho One subscriber. I have very simple eCommerce needs...I sell a few products which can be handled with PayPay buttons. I collect registration fees for seminars. This requires the registrant to select a date and number of attendees, (and name, address, email address etc.). If the number of attendees is >=2, then a discount is applied. I don't see a way to handle discounting calculations in Forms, and I do not need the functionality of Zoho Commerce. I'd
Unable to use PayPal integration
I have a PayPal Pro account that I want to use within a Form to take payments. Here is the error message. It's ALSO unclear to me what Forms wants the Paypal "Account Name" to be when putting the field on a Form. I'm Zoho One subscriber. Error Message
Marketer's space - vCard merge tags
In the previous post, we have learned about Video Merge Tags, In this post, we'll discuss vCard merge tags. Using vCard merge tags, you can send your contact details as an attachment to the recipients. They can then add you as a contact in their respective email accounts. In Outlook and Gmail, when the recipient clicks the attachment, your details are automatically updated as a contact. For other email service providers, the recipients need to download the attachment and manually add it as a
Live Webinar: Foster effective team collaboration and maximize productivity
Whether you are working with just one department or across several teams, collaboration is a necessity in the workplace. So how can a team achieve their goals while simultaneously creating a positive collaborative environment? Join us for a free webinar on Thursday, November 14, to find out how Zoho’s content collaboration tool makes it easier for you to streamline your entire file management process. In this session, you'll be introduced to our latest offering - WorkDrive that'll help you: 1.
Email delivery issue
name@cced.com.om, ERROR_CODE :550, ERROR_CODE :permanent failure for one or more recipients (name@cced.com.om:blocked,name@cced.com.om:blocked) R.rajan@cced.com.om, ERROR_CODE :550, ERROR_CODE :permanent failure for one or more recipients (name@cced.com.om:blocked,name@cced.com.om:blocked) Reporting-MTA: dns; mx.zohomail.com Arrival-Date: Wed, 30 Oct 2019 13:13:39 +0400 Original-Recipient: rfc822; "Maltobi" <name@cced.com.om>, "Rrajan" <name@cced.com.om> Final-Recipient: rfc822; name@cced.com.om,
Descarga de acceso desatendido
ERROR en la descarga de archivos para acceso desatendido, apoyo por favor.
Error en descarga acceso desatendido
Error en Descargar el instalador de «Acceso desatendido» para configurar su equipo para el acceso desatendido. Solicite su apoyo por favor. Error al descargar el instalador de "Acceso desatendido" para configurar su computadora para acceso desatendido. Solicite su apoyo por favor.
Gmail "Send Email" task - No HTML for the body and body doesn't take values from previous steps
For the Gmail App task "Send Email" there is currently no option for the body of the email to be in HTML. This should change, as HTML is the only way that I can reliably send emails in the format that I need. Additionally, the "body" field does not take values from previous steps like other fields do...example, if I'm in the "body" field and I want to add the "Deal ID," I go to the deal that triggered this flow, and click "Deal ID" but it doesn't actually populate into the body of the email...nothing
Error al bajar la liga para soporte desatendido
Hola, me envia este mensaje al bajar la liga para soporte desatendido. Requiero ayuda me urge. Gracias
Are Group Invoices and Add On Billing available with automatic billing
My developer seem to think you are restricted to offline billing. We have a situation where we will have customers responsible many subscriptions and add ones for those subscriptions and want to simplify things. Thanks
Gantt Chart Hide/Size Columns Needs Work
Screen real estate is a premium. The Gantt Chart seems to have no way to size, remove, add or reorder columns? For example, I want to see the task owner without scrolling right. Currently the Completed Date comes first with an over-sized column chewing up screen space, then comes the Owner. See example in attachment. We need to be able to Size, Remove, Add and Reorder Columns in the Gantt Chart Report. The above is a simple matter in MS Project.
Need a Link for a Opening Positions
Please, we need to create a New Link when we click in a designated job position. When we click in a position, it´s still the same link as the carrer page.
Zoho Docs Total Fail w/ MacOS 10.15 Catalina
Is anyone else having the same issue? The Zoho Docs app on macOS fails to launch or allow the user to login. When the program starts, a window title bar appears but not the rest of the window or options. Basically, I cannot login and files on my computer cannot sync with my Zoho cloud storage. The Zoho Docs app is the latest version.
Emails marked spam by hotmail
Anyone can help me to find out why my email are marked as spam by hotmail? I understand this is not new issue, as some client complained about it. At mail-tester i get 10/10 score. Can it be due to im using v=DMARC1; p=none; ? and not Quarantine/Reject ?
Auto Fill a field for a module from another module field
I have two modules. Sales Order Job Order Both have a description. Both modules are linked. So the description of the Job Order should mimic that of its assigned Sales Order. When I create a Job Order, I want the description field to not be null but get and display the description of its assigned Sales Order I was tweaking some code of other forums but can't get the right match. I have the list of API's that i need. I just need to be pointed in the right direction of how exactly to configure
Zoho Crm Analytics
I have zoho books linked with zoho crm. In the zoho crm analytics, I made a KPI KPI Metric: Invoices Sum of Balance Due date this year This KPI works Fine BUT when I try to add Criteria Filter: Status is Overdue nothing comes up even though zoho books shows several overdue invoices. Is there no way to have a KPI to show me balance or count of specific invoice status? It would be really helpful to be able to see this is how much is overdue, this is how much is draft, this is how much is open from
Kaizen #3 - Scopes in OAuth2.0 Authorization #API
Hello Everyone! Welcome to another week of Kaizen. We hope you find this series of posts useful. Please share your feedback in the comments section and keep the discussion going. In the last kaizen post, we discussed the OAuth2.0 protocol and Self Client. There are two types of clients in OAuth 2.0—self client and web-based applications. What you will learn from this post? In this post, we are going to explore different facets of "Scopes in OAuth2.0 Authorization" in detail. Towards the end of
Tip of the week 48 - How unhealthy mailing lists ruin your holiday email marketing
Reaching out to a huge number of contacts promptly and effectively is one of the USPs of email marketing. The holiday season is a big testimony to that. Email marketers are at their busiest this time of the year sending promotional emails to as many contacts as possible. If you're an email marketer, you already know how email marketing software makes your life easier during these times. That said, you must look after it well for proper returns, by not feeding unhealthy mailing lists. What's an unhealthy
SALARY
HI , ZOHO Why you are not making perfect salary portion in zoho? their is no option to put month wise salary to staff.
Uploading more than 1 file with file upload button
Hi, I have the enterprise edition and I have customized my fields, and added the field "file upload". The issue is I wanted to add more than 1 file. I have to send out yearly, to our customers, a rider which needs to be kept indefinitely. Currently I am adding them into attachments, however they are getting lost in shuffle. I was looking for a way to upload these in 1 area for easy access.
Invoice is not updating by using postman according to API documnetation
Hi Friends, I am trying to update an invoice by using postman, but every time it is giving me "400 bad request" with the following error : { "code": 4, "message": "Invalid value passed for JSONString" } Please help me out, I am middle of my project. It is very urgent. I am sending the required field to as it is mentioned in API document. The following things, I am sending to update. Http Method Type: PUT URL: https://books.zoho.com/api/v3/invoices?organization_id=66X78X4X1 Headers : Content-Type
Integrate Zoho Creator with SAP C4C
Is this possible? Creating custom-built forms to enter data, then pushing it to C4C or vice versa.
Marketer's space - Video merge tags
In the previous post, we learned about contact merge tags, Today, we'll discuss video merge tags. Video merge tags enable you to link videos—in the form of a thumbnail and overlaying play button—in email campaigns. You can link videos from Youtube, Vimeo, and Wistia. Click here to learn how to create video merge tags. How to use Video merge tags In the content section of your campaign, choose a component and select Video Merge Tag from the Merge Tags dropdown. Select which tag you want to
Zobot turns 1 - The best chatbot that redefines the customer service experience!
Zobot is a chatbot building platform offered by Zoho SalesIQ. With which, you can build intelligent command / conversational bots to assist your website visitors. It has been a year since we released Zobot and we are pleased about the overwhelming response
Split delivery
I have being trying to set up split delivery to my account today I make the configuration as documented and i can normaly receive and send emails from my zoho mail for the account that exists in zoho However rest emails that are supposed to receive email to my server do not receive any emails although the Verification of Email Routing email was normally received
Null Error while Importing data from .xlsx file
There is an excel report which contains Form data ,the form also includes a subform.When I do an import from my .xlsx file without this subform field , data is imported successfully but when subform field is also included it gives Null Error.
Form Redirect Rules - need to combine And / Or options
Hi I have my forms set up that they fill in the a registration form on the website and are then taken to a payment form for a stripe payment. We offer 3 currencies, and multiple discount codes. Discounts are usually only 20% or 40% but each may have many codes at any time. This system worked for when we were offering once currency. I then had redirect rules based on Any of the following codes. I now need EUR AND any of the following codes; GBP AND any of the following codes and USD AND any of the
Zoho Assist | Desk email subject issue.
Hi Zoho Team When inviting my customers to join a remote session via the Zoho Desk ticket, they receive an email that looks like below. Hello , I've initiated a Remote Support session regarding your ticket, <#229664000005715001: Potentially unwanted application file >. It would help me view your computer and resolve the ticket quickly. As you can see, it doesn't contain the correct ticket number, just a long string of numbers. Hopefully you can resolve this. Many thanks Jason
get("id").toLong()
Trying to write a function that searches for a record in a custom module. When it finds that record, I need the record ID, so that I can update it. appid is passed in as an argument. ref = zoho.crm.searchRecords("Referrals", "(Application:equals:"+appid+")"); refid = ref.get("id").toLong(); It is finding the record, but won't extract the id. I get the following error: Failed to execute function 'TEXT' can not be cast to '[BIGINT]' for the function 'get' Line Number:4 I understand that it is because
Confidential Ticket
Is there any way to create a ticket in a particular group that only the creator and the assigned agent can open the ticket? regards
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