Enabled multi factor auth on Office 365 Zoho will not send mail
I have tried to follow instructions to work with multi factor authentication activation on my company Microsoft emai account. When trying to send an email I get the following error message: 535 5.7.3 Authentication unsuccessful [MWHPR2001CA0018.namprd20.prod.outlook.com] How may I fix this?
Group email not working for Gravity Form
I have a group email, underwriting@tranzpay.io. When I set my gravity form notification to send an email to that address it doesn't arrive. However, if i send and email to underwriting@tranzpay.io from my personal gmail account, it arrives fine. I have also changed the notification email in gravity forms to my personal email and it also works fine...so that rules out that. Not sure if it is a gravity forms issue or a zoho group emali issue. Here are my logs from Gravity Forms showing the email
printing a zoho support ticket should be as simple as printing zoho email
looking for a way to print a ticket, much like we would be able to print the email if it were still in zoho email. don't tell us to just print the page, because we don't want the UI printed. we just want the email printed. for that matter, there are going to be occasions where we need to see the email header of a ticket. so how do i view a ticket's email header? thanks in advance.
Open & click rate very low
Hi there, I would like to know why my open rates are so low (and click rate around 0%...) compare to my previous email marketing tool (Mailchimp). It's around 2 or 3 times below previous performances. I've sent several emails campagns to different segments (all are users/registered participants) and I have the same issue. Could you please help me? Regards,
How to put two or more (multiple) header rows in the invoice items table
Is it possible to put two header rows next to each other in the invoice item table on the invoice? We have headers that need to be bullet-pointed. I considered making them invoice items with zero QTY, AMOUNTS, etc. but a zero shows up in the numeric columns.
Best Practice for Assigning a Target to a Sales Rep
I understand how to assign a Lead to a sales rep, but what if I have a company that I think would be a good prospect and I want to assign it to one my reps, but I don't have any Lead info (like name, title, contact details, etc)? Whats the best practice for this? I suppose I could fill in dummy info for the Lead OR I could create a new type of Lead that has no individual contact info?
zoho docs app don't start,
zoho docs app don't start. after minimac sleep, i have to start manuell zoho docs, but i see only a thin line instead a real box to give in my username and password. than i press the yellow box and restart the thin line i can restart zoho docs with username and password. but it is nervously, because it then syncronize every time the whole zohodocs ordner and with 16 to 20 GB it needs so much time, every time. please, what is wrong?
Taxable - Non Taxable Items
I'm having trouble using the Taxable non taxable feature. Mainly because in the US Tax is set by region, not by product. The way im trying to add Tax is by using the the Tax field in the Sub Total Section. I do this because the Tax should be applied to all products in the sales order, except the non- taxable items. What I'm finding is that I'm supposed to add the tax individually to each product, (which the system is actually not allowing me to do saying "There is no Tax Associated with this
Hyperlink in a form - Open in new window
I am building a form that is an online course where I list a link to an online video for the student to click on and then answer questions. I am listing the hyperlink in a “Description” field. I find that sometimes the hyperlink opens the video in a new window, but sometimes it doesn’t, and then when you click on the back button to go back to the form, it starts the form from the beginning. How can I list the hyperlink to open to a new window? When I click the hyperlink button, it doesn’t give
5 years of Zoho Subscriptions - Thanks to you!
To our community and team, Five years ago, Zoho Subscriptions started its journey toward easier billing for recurring payments. Today, we'd like to thank you, our lovely customers, for helping us get this far. While we are grateful to all of you, we'd like to extend a special thanks to Larry, Tolu, and Jaspar who have made valuable contributions to our Zoho Subscriptions community. Thanks for taking the time to help your fellow Zoho Subscriptions users and help grow their businesses, too. :) We
Adding tasks via natural language
HI, Just an idea... Zoho has many applications that allow tasks to be added. It would be nice to add tasks via natural language. EG... "Email report every fri at 3pm" "Update clients on 2nd of every month" "Meeting with Penny thursday at 2pm" It would also be nice to have one place to view/add/edit tasks. Best regards Jon
invalid oauth token
Hi, I'm trying to make an API call to add data to a custom view in Leads scope. I'm getting grant token, refresh token and access token successfully with help of curl call and than PHP SDK. My problem is when I want to get Leads fields I get 'invalid oauth token' message. My user has restricted access, I only see the custom view in top navigation when accessing ZohoCRM with my user. Code I'm trying to use to retrieve field values is: $config = [ 'client_id' => $clientId, 'client_secret' =>
Changing Subscription
Hi, I have a question about what happens when I edit/change a subscription. When a subscription is created, it automatically pro-rates the amount from the date it was created, until the next billing date - this is good. When I edit a subscription and change, for example, the plan, it prorates from today until the next billing date. However, the issue arises with what happns to the "old" plan. When the "new" plan is less per month than the "old" plan, Zoho doesn't seem to properly credit the account
Footer
How do I add links into my footer for documents like; Website T&C's Privacy Policy Recruitment Policy Thanks
How to add auto incremental id for Deals
Hi everyone, I've been trying to implement a way to identificate every Deals created within my enterprise with a similar and easy readable pattern. Something like : YEAR.MONTH.xx Where the first Deal of the month would be 2019.10.01, the second would be 2019.10.02 etc And when starting a new month, it would be 2019.11.01 (starting at 01 again) Is there some way to achieve that ? I've been trying to use the autonumber field and some formulas without success.. Thanks a lot.
zoho mail with php scripts
Hi is it possible to use zoho mail account with website to use for user mail verification and other notifications.??Can it used for delivering email newsletters?? Kindly anybody reply me.I mean can it be used with sendmail,phpmailer etc especially the smtp account. cheers nitin
Get IMAP Stream
How can I get the IMAP stream for zoho mail so that i can use it in my php application similar to this: http://davidwalsh.name/gmail-php-imap ? I need to know what is the setting of zoho mail for the imap_open function. Thanks
Recieving inventory in consignment
Hello , Has anybody had this problem before. In our company sometimes we have inventory in consignment and until we have a sales order for the product we send a purchase order to the provider. Is there any way to track this so that I know how much product I have in my warehouse even though it is not on my inventory. Please help.
Zoho Assist session time inquiry
Hello, Is there a way for have time automatically added to a Zoho Desk ticket from the time spent during a Zoho Assist session? I know a session summary including the time spent is added to the ticket notes, but it would be nice if this time was automatically added to the tickets time. Thanks, Josh
Domain already exists
Hello, I'm trying to add my domain to Zoho Mail but I'm getting an error message that says "Domain already exists". I have full control of the domain so I can prove ownership, if you please tell me what I have to do to prove the ownership and work with my domain. Thanks in advance.
How to invite to users for ZOHO One account
How to invite to users for ZOHO One account : First of all , You need to sign in to the ZOHO One Admin Panel. After that follow following below steps to invite single OR multiple users in your Admin Portal.
Getting 553 relaying disallowed
Hi, I am unable to send emails to `contact.aximind.com` although the mxrecords are setup properly as shown by mxtoolbox. I am getting a 553 error. I have tried sending thru gmail , @bigmarkregister account as well as through the service Sendgrid.
Introducing auto-scan for expense receipts!
Dear customers, We are excited to announce that Zoho Invoice now supports automatic scanning of expense receipts. This feature was introduced in other Zoho Finance applications a while back and we are glad to roll it out in Zoho Invoice now. No more stashing receipts in a box and waiting for your accountant to record them! Upload an image of your receipt and let us do the rest for you. :) With the auto-scan feature in Zoho Invoice: You can quickly upload receipt images and let the system scan key
Display data from multiple modules
Hi, I’m new to Zoho and I’m struggling with a concept. I’m trying to create a screen that consolidates info from multiple modules together. I’m hoping to be able have a single work screen for my leads. the challenge I’m struggling with is that I can only have 5 lookup fields in a module. I would need a lot more than 5 to be able to get everything to display in a module. The screen that I want to build would allow me to see the important data and open the corresponding module to add/modify additional
Unable to send emails.
Hi, I am unable to send emails. the following error message is popping up "Unable to send message;Reason:550 5.4.6 Unusual sending activity detected. Please try after sometime." Thanks Sachin
Bill workflow rule - filter
Selecting a relative date disables the comparison operators ??....
Update or change incoming SMTP server
We are using Zoho CRM. Our email system has been updated and the SMTP server has changed. In Zoho CRM, settings > email, I can see the existing SMTP server name but it seems impossible to change it. Please let me know whether there is a way to change the SMTP server name.
Search
Hi, We have accounts synchronised from the CRM and wanting to search the accounts. When searching we get some random records (nothing to do with what we are searching for) and not what we are looking for. Yet if we do advanced search we can find them.
Email Sending issue for Certain Domain
chinmay@rajarshi.co.in INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed for <nisarg@bitmechanix-solutions.com> No Such User Here Sender verify failed
Custom Fields - Horzontally Align
Hi, I have four custom dropdown lists that I would like to align horizontally within the accounts page on CRM. Out of the box, the fields are aligning vertically. Anyone know whether this is possible? Thanks, Andrew.
Video upload for LinkedIn and Instagram is finally here!
Hey everyone! We hope that 2019 has treated you better than ever with all the new features we rolled out a few weeks back. So, sit back and hold tight because we've got some more great news for you. I'm thrilled to share that video upload for LinkedIn and Instagram is finally here on Zoho Social! This is going to make things a LOT easier for you as a Zoho Social user. Forget the days where you had to upload videos natively to social channels when you're publishing a post. All that's in the past
Adminstrator Attendance Edit option
Hi Zoho Team, Earlier in this attendance view option, as an adminstrator, we can edit employee's attendance, however now am not able to see the same. Please tell me how it enable it again. PS: the edit option I am tallking about was shown in top right corner of the screen capture I have shared here.
Unable to process your request
When I try to add fields to Analytics integration with Zoho CRM, I get this error. Our organization id is org20060445563
Message Identifier Problems in Outlook 2010
have one email address "me@mydomain.com" and I use Gmail as my server so I have a Gmail address "me@gmail.com". I have set up Gmail to show both send and get addresses as "me@mydomain.com". At the point when I send an email from Outlook 2010 it shows the from address as "me@mydomain.com", however when the beneficiary gets it, it is appeared as originating from "me@gmail.com". How might I get Outlook 2010 to show the sending address as "me@mydomain.co email help line number
Save time by cloning blueprints within modules in Zoho CRM
Blueprints help you run your business by letting you replicate and visualize your business process digitally. Sometimes, multiple processes share a lot of similarities—so now, you can save time and effort by cloning your existing blueprints and then making changes wherever required. Here's what you need to know before cloning a blueprint: You can clone a blueprint within a layout or across different layouts in a module You can add new states or map the existing states with new states (picklist values)
Email from agent not coming from the client
We have been using Zoho desk for a while and when an agent forwarded a mail from a client to the helpdesk, it always came from the client, not the agent. Yesterday something changed and now the emails are coming from the agent instead. No settings have been changed. Create tickets on behalf of the sender while forwarding emails is turned on and we have never had to put #original_sender {sender_email} into the body of the email to get that to work. Please help as this is really frustrating as we
Shopify not sync well with Inventory
Hi, I'm trying to sync Shopify with mi Zoho Inventory, but I only can sync the articles, not the sales orders. Please Help Me
email not working
Hello, My account has been blocked for the last 3 days and I cannot receive or send any emails. I tried contacting zoho support for help on both my zoho account and another email account but my issue still hasn't been solved. This has caused my website address to be suspended as it isnt being verified. Could someone look into this please asap.
Deleted E-mails.
Hello, For a mistake a have deleted some sub-folders in my e-mail. suporte@jbuenocontabil.com.br Folder name: Edson / Prefeitura if possible i want recover this. ty vm.
Is it possible to access to a Creator app from the Help Center when creating tickets on the portal?
Can we access a Creator app inline (Integrated as the Ticket submission function) on the Help Center and then submit a form on the Creator app which also automatically creates a new ticket record on Desk? If this can't be achieved with Creator then can we use Zoho Forms for the same job?
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