Error message that is presented when a charge is attempted via stripe gateway of less than 50 cents.
There have been occasions with our changes that the total for the charge (due to promotions, coupon codes, etc) is less than the minimum Stripe charge of 50 cents. When this situation happens, there is no indication as to the nature of the problem. This situtation needs to be handled in Zoho Subscriptions and an appropriate message sent back to us/customer as to why the attempt failed.
Forcing a record to exit a blueprint?
Hello everyone, Does anyone know a way to force a record out of a blue print with a custom function? I want to be-able to do this without using common transitions ( they are maxed), or adding additional states. I don't think there is a way, but figured whats the harm in asking. I know you can use the trigger command to enter a blueprint, maybe there is a command to exit.
Branding
Hi I would have to say the level of branding allowed is definitely underwhelming. Compared to your opposition it is virtually non-existant I would have thought the widget at least should be customisable for at least the logo, everything is zoho assist with a token effort to add our logo in
Late on Payment / Credit limit hit Warning From books
When trying to create a deal or other things to a customer account in CRM id like to see a option to show the over credit limit to the user. This is important for the sales person to know if they are hitting credit limit they need to ask questions. Like do we need a credit increase or are they not paying bills. So if 2 different warnings one for over due and one for at credit limit. Thouse are 2 different issues that need to be dealt with. If they are overdue the sales person need s to know dont
Zoholics A/NZ is here!
Hello All! Our annual user conference, Zoholics is all set to go live in Melbourne, Sydney and Auckland. Experience Keynote presentations, hands-on training and one-on-one sessions with our Zoho experts! If you're new to Zoholics, watch this video to discover what it's all about. What to expect: Learn all about Zoho Inventory & other amazing line of products from Zoho. Get your slot for one-on-one product sessions with our Experts. Fun learning, great food and a relaxed atmosphere to network with
One Product to Many Deals
Hi, I need to assign one product to many deals that already are created. Is this possible?? Thanks Regards.
New PHP SDK Critical Bug
I tried upgrading to the new 2.0.2 PHP CRM SDK, but there's a critical error that makes it impossible to use. When trying to get a BulkAPIResponse, the code says this: if (array_key_exists(APIConstants::VARIABLES, $bulkResponseJSON)) { However, 'APIConstants' does not have anything defined as VARIABLES, which means it always crashes: Symfony\Component\Debug\Exception\FatalThrowableError : Undefined class constant 'VARIABLES' at /usr/local/cat/vendor/zohocrm/php-sdk/src/crm/api/response/BulkAPIResponse.php:108
Function-3: Auto-update account information across CRM.
Welcome back once again folks! Last week, we learnt about round-robin assignment of records using custom functions. This week, we'll take a look at a custom function that saves your time by auto-updating all the related fields in a selected module when those fields get updated in the Accounts module. Business scenario: Take a case of leads captured through web-forms. Most leads don't fill out the entire form. Once the lead is prospected, you go on to create relevant records in contact and accounts
Cant receive email from Outllok users
Hi i cant receive emails from outlook users... See all resume of the problem Informações de diagnóstico para administradores: Servidor de origem: RO1PR80MB4620.lamprd80.prod.outlook.com Servidor de recebimento: RO1PR80MB4620.lamprd80.prod.outlook.com Total retry attempts: 29 contato@snowflakeschool.com.br 9/12/2019 6:57:43 PM - Server at RO1PR80MB4620.lamprd80.prod.outlook.com returned '550 5.4.300 Message expired' Cabeçalhos de mensagem originais: ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901;
Deletei todos meus e-mails da caixa de entrada e enviados
Senhores, bom dia. Ontem (12/09/2019) deletei todos os meus e-mails da caixa de entrada e enviados. Gostaria de reativá-los, segue meu e-mail:machado@assis.adm.br. Desde já Obrigado.
SPF records and DKIM
My SPF record does now verify nor does my DKIM records. I have checked again and again but no luck
My email goes to receiver junk mail
I have a very annoying problem which is that my emails goes to the receiver junk mail. I am loosing my bussines because of that. I noticed when I send a test mail my client receives it but when I attach a file my email ends up in the junk. I really would like to help me regarding this matter.
Automatically Create a Deal from another deal
Hi there, Some of my deals are retainers and they need to be repeated every month to reflect on the sales report. How can automatically create a deal if they are a retainer? I have added retainer yes or no - as part of the deal setup
Email to multiple accounts under one contact
Hello, I want to set up an account to send out a monthly newsletter to multiple email addresses. How do I set this up so that I can select one contact, say "Monthly Newsletter" that will automatically send the attachment to each person listed under that contact name. Thanks, Bruce
Kindly Add an Option for Drive Stream as Google and Some Other Features
Hi Add an Option for Drive Stream as Google and Some Other Features Kindly Add Auto Start and Sync of Drive Desktop App.
Custom fields of the budgets be reflected (appears the data) in the invoice
Good afternoon Zoho team, Nice to greet you, I apprectiate your support on the following:
1) I require that the custom fields of the budgets be reflected (appears the data)in the invoice.
EXAMPLE: Quotes: custom field: PVD: San Jose Invoice: custom field: PVD: San Jose (Does not appear) How could I solve this important detail?
Thank you.
Address not found
I've set up the MX and SPF records as followed in the instructions but I still can't receive any e-mails. I get the error address not found.
what plan do I have
I signed up for the free plan. In my workplace it says: Workplace Professional Trial Is this the free plan? If not how can I change this before it expires in 15 days.
mail
I'm having trouble with my email, I can't create because they tell me it was already created with another unknown number
Mail Policy Violation
I have a new person in my network sending emails to me and having them bounce back. Mail policy violation Error Delivering to mailboxes (in reply to end of DATA command) Would appreciate to understand what is happening here. Tony
Razão:553 Relaying disallowed. Invalid Domain
I have this problem "Reason: 553 Relaying disallowed. Invalid Domain" and I can't send or receive emails ... can you help me?
requiring - Layout rule
As in Zoho CRM, if layout rule is there, it will be very useful. Likewise, Tabular concept is required in Zoho CRM
Zoho Work Drive
Hey all, Could someone explain to me how to perform these function in WorkDrive? What I want to do is upload an excel template sheet into a work drive folder. I want to make it such that our users can access the template then save a filled out version and save it to a separate folder in Work Drive. For example, we want our installers to open up Zoho WorkDrive and go to our installation folder. They would then click on the install report template and fill out the sheet. They then need that new document
Spam: Easy way to to say "not spam"?
Hi, Is there an easy way for me to simply click "not spam" for things that aren't? I'm aware that i can go in and manually identify domains and such as not spam - but a simple button which then asks how i want to whitelist it (i.e., but address, domain or whatever) would be SO much easier. Thanks :)
Permanently reject emails based on custom (blacklist) patterns?
My Spam control SPF verification settings are set to "Move to Quarantine" because I would like to catch the emails that are not really spam to be still deliver by hand. However, I notice that a lot (and I mean really really a lot) of spam emails are being quarantined because of the spf rules (fail and soft fail) and most of those spam emails have a similar pattern: - a subject that contains certain words like 'can we meet' or 'hungry for you' and other crap.. - no text in the email body, but only
Toggle for Iframe or PopUp in Pages
So the default behavior for the edit button in embeded tables on a custom page is to load the edit form inside the iframe/table. If one has multiple tables on a page, some of these tables are only 100px hight. To load the form in an iframe makes for a horrible user experience when the iframe/form is only 100px height with a scroll bar. The only way to get around this is to create a custom button/action that would edit the form in a pop up. Now I have over 20 tables in my application so now i have
URGENT HELP... INVOICES/PAYMENT MADE CAN'T POST TO SPECIFIED CHART OF ACCOUNT?
HOW DO I ADD THE CUSTOM FIELD THAT WILL POST TO SPECIFIED CHART OF ACCOUNT? I HAVE BEEN HAVING PROBLEMS WITH THE POSTING OF PAYMENT INTO DIFFERENT ACCOUNT LIKE THE ACCOUNT COLUMN AVAILABLE ON THE MANUAL JOURNAL ENTRY WHICH WILL AUTOMATICALLY PUSH THE
How to set scope for mass update of Custom Modules?
I am facing a problem that when i setup a scope for Custom module to mass update through Mapp update API,for getting code its showing "ERROR_invalid_scope", When i used system defined module(Leads,Deals,Accounts etc.) its working perfectly fine. but when I use custom module(Api name or custom name) its showing an error "ERROR_invalid_scope".
Switch to staffing agency
I accessed Zoho Recruit through my company email. When it took me to Zoho, it asked me if I wanted Corporate or Staffing Agency. I believe I chose Corporate, but it should be Staffing Agency. Can I switch?
Zoho creator integration with Zoho Books help: API call to mark invoice as void ?
I am trying to update status of an invoice on Zoho Books as void via Zoho Creator: I am trying to reproduce the following API call: $ curl https://books.zoho.eu/api/v3/invoices/:invoice_id/status/sent?organization_id=10234695 -H "Authorization: Zoho-authtoken ba4604e8e433g9c892e360d53463oec5" -H "Content-Type: application/json;charset=UTF-8" I have tried different permutation but in vain, so far this what I have got: String Test.zohovoidinvoice() { url = "https//books.zoho.com/api/v3/invoices/167517000002816431/status/void?organization_id=XXXXXXXX";
Zoho Sites - upgrade no Zoho One
Tenho uma assinatura do Zoho One. Tentei publicar um site do Zoho Sites e recebi um aviso de que teria de atualizar minha assinatura Afinal, tenho direito a publicar um site ou não, dentro da assinatura do Zoho One? Publicar Desculpe, você pode atualizar sua assinatura para publicar seu site.
Email attachments not downloading with Exchange
Hi There I am using windows 10 mail client to access my zoho mail via ActiveSync (msync.zoho.com) and notice that i can't download email attachments (see attached error message). Can you help me resolve this? Thanks for your help. Chris
Group Calendar - How to disable Group Notifications
Hi, I have created a group calendar to create events to share with multiple users. I added an event and everyone receives a notification email titled "Group Notifications - New Event added" Afterwards I realised the time was wrong and moved the event from the calendar and every user in the group receives a mail titled "Group Notifications - Event edited" Then later the event timing changed and I edited the event and again everyone in the group gets the email notification. How do I disable these
Facebook Lead Gen
Hello Some time ago we connected one of our brands (Altana) from Zsocial to ZCRM and the facebook leads of forms fall directly to zcrm without problem. When we wanted to implement it in the rest of the other brands, in one of them the information passes to us but incomplete and in others it simply does not pass to zcrm. The connections and mapping is the same as in the Altana brand that if it works well, could you help me? I have already tried several options and I have not been able to solve it
Best solution to monitor a terminated employees email account?
Hi, I am looking for the best solution to monitor a terminated employees account for awhile as suspected fraud is going on. I changed the password immediately but can they just reset it somehow? I chose the option Sign-out from all devices but did not choose the option for them to change the password at next login. Does this keep them out? Do I delete their account and use their email as an alias in the admin account so that we can receive their emails? Any suggestions would be appreciated. This
Zoho Creator filedownloader
Hi everyone, I need to download all file uploads from my Zoho Creator account because we lost our external backup with the pdfs. But the filedownloader does not let me log in to the account (incorrect passwort or username) which I double and triple checked is correct from my side. Is this a known problem? Any other ways do download all the files? Thanks in advance for your help
ZOHO Drive Not Opening after REBOOT (Latest Mac OS Mojave 10.14.6) & Contextual Menu NOT Available
Please Help Me. My ZOHO Drive App is Not Opening after I did a REBOOT in my macbook with latest Mac OS Mojave 10.14.6. Also, before the reboot the Contextual Menu was also NOT Available so i thought rebooting may help, but now the ZohoDrive app itself does not show up. I have attached an SCREENSHOT here for your reference. Please help !!! Thank You Joe
Zoho data storage in Canada
We are thinking of using Zoho Creator to create an app for patient information. For information loaded into the zoho creator app, can the data be stored on a Canadian server?
Getting "The remote server returned an error: (401) Unauthorized."
Hi All, I'm trying to fetch task details of all the projects in my portal using Zoho rest API v2.0 through a windows service, which was working fine till last week. Now while the service runs, I'm getting error as "The remote server returned an error: (401) Unauthorized.". I have checked my authentication token and hope it might not be the problem. Please let me know what should be done to fix this error. Anyone please help on this!! Thanks, Prasanna Venkatesan J
ZOHO API V1 C#
Hello I'm using this method for API call (v1) public static string AccessCRM(string url, string postcontent) { //ServicePointManager.ServerCertificateValidationCallback = ValidateRemoteCertificate; WebRequest request = WebRequest.Create(url); request.Method = "POST"; byte[] byteArray = Encoding.UTF8.GetBytes(postcontent); request.ContentType = "application/x-www-form-urlencoded";
Next Page