Email is marked as spam
Hi support, Could you have me verify this case: 4.7.650 The mail server [136.143.188.54] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://postmaster.live.com (S843) [SN1NAM02FT004.eop-nam02.prod.protection.outlook.com] Outlook.com Postmaster https://postmaster.live.com Thanks.
Notes
We make extensive use of notes in Zoho CRM, however, they seem to be set to single column width which makes absolutely no sense as the space down the right hand side of notes is not used for anything else. Is there a way to make notes run across the full double column length of the page? Thanks
How to Share Event Information
I want to have multiple users be able to see scheduled events, I don't see where you can control permissions. The documentation seems to imply the setting should be in Data Sharing Settings, but there is no Events tab. Where do I change this.
SMTP Error: Could not authenticate
I changed my account password, Then I went to my php sending script and changed the password there as well. Now my contact form in my website does not work. I get SMTP Error: Could not authenticate. Can you please find out what happened? Thanks you
SPF not Verified
Dear Team, I am writing on behalf of biositeindia.com. We have updated all required details during email setup. But SPF and DKIM is not verified. its been 2 days. Kindly help us out. Also dropped mail at support@zohomail.com. Our org entire communication is blocked. Thanks.
Group Calender automatically adds an event to my personal calender
We use a group calender for our organization. Every event in that calender is also inserted in my own, personal calender which makes it looks as if I participated/am busy for that time. I don't know how to deactivate this; it's also impossible for me to manually delete these events from my calender.
Outlook 2002
Hi, is there a proble to conect smtp.zoho.com with outlook 2002? i have tried to connect using 465 with SLL but it allways fale to send email.
I cant received Email from facebook
Hi there, I'm running an online store. I can receive email from my personal email (gmail). I can also receive email from my website platform (shopify) BUT I CANT RECEIVE EMAIL FROM FACEBOOK OR INSTAGRAM. I would ask for help with regard to this problem. Thank You very much
Not recieving emails
Hi I never had a problem receiving emails until I moved my website to a different host however my domaiin has always been with 123 reg. I've checked my mx records as described in the help guide and I still don't seem to be recieving emails, can anyone help me?
Ticket reply notification being triggered when I reply
When I reply to a ticket via email I receive the ticket reply notification. How can I make it so that I only receive ticket reply notifications when the user replies, not me?
Ticket Data Discrepancy
We are currently evaluating the Zoho Desk to fit in to our workflows. We can see this is very much straight forward to fit the features of the Desk with the processes by little modifications. We were recently trying to update the contact details, such as Phone, Email and some custom fields we have added out of need to our requirements. So according to the basic flow if a user contacts through any source a contact and a ticket is created in the desk. So basically ticket is a shared part of contact
Problems with Create Sales Order API
I would do with some help here. Trying to use your API to create a Sales Order in Inventory. Below is the CURL post I am making: curl -X POST 'https://inventory.zoho.com/api/v1/salesorders?ignore_auto_number_generation=false' \ -d organization_id=XXXXX \ -d authtoken=YYYYYYYYYY \ -d JSONString={ "salesorder_number": "1", "date": "2015-05-28", "reference_number": "ONline Nos 001", "customer_id": "320401000000046596", "delivery_method": "FedEx", "shipping_charge": 7, "notes":
Prevent customers from setting ticket priority, due dates, and escalations
This is a new thing thats been happening and its been pretty frustrating. Recently we've been receiving new customer support tickets with customers preselecting their ticket priority, setting due dates (sometimes setting this up for immediate response, offten after hours, so we'll come in to new tickets showing up as late). Also, we have our internal processes for ticket response priority (answered in the order received so their preselections are irrelevant. Also, customers are setting their messages
How can I modify the email template for approving end user signups?
Hi, I need to modify the email template (attached) which is isued to Admins when a request for approving end user signups in the Help desk web is submitted. I don't know where I can find it. Thanks in advance. Sincerely,
Multiselect Lookup field not available in Form Builder?
I need to create a Lookup Field where the user can select a single item or multiple items. The User Guide says to use the Display Type in the Field's Property Sheet to select "Multi-select" to achieve this. Yet when I use the Lookup Field's Property Sheet, the Display Type is greyed out and disabled. My Lookup links to a table of items which I want to be able to ad to - so I don't want to use a Multiselect field type which only allows for a static list of items. Can anyone advise me? Thanks!
New emails not showing up in inbox
Hi, New emails are no longer showing up in the inbox in either email for zohocrm or the email programme directly. When I log directly into my hosted email easyspace.co.uk the emails show up. I have not changed anything recently but it's been like this for 2 days now. Any ideas? thanks
Zoho books integration into a php system
I have developed a system for computer repair companies and a question I get asked sometimes is if Zoho Books can be integrated into it Is there any way to do it or if there is any sample code to look at to see how it's done as I have not done anything like integration a system into another before but guessing it's using API or something?
"Power Dialer/Click-to-Dial" with Nextiva
Hi! We are looking for a click to call service that will integrate with nextiva and allow us to get screen pops on incoming/outgoing calls, and the ability to leave notes. We reviewed KIXIE but it is quite expensive. Any other recomendations?
How to use a template and send information somewhere else
I used Creator to build a form. I successfully created an approval process. I also successfully created a contract template with fields mapped to the form. However I cannot figure out (and the Zoho developer I worked with couldn't figure out) how to send the approved form information into the template and output into the CRM and attach to the account. In other words, the approved form data is stuck in the Creator app and I don't know how to export it to CRM nor how to use the template. There should
Reduce image size uploaded by user
Hi guys, is there any workaround that can reduce or resize the image uploaded by user as in the storage size provided by zoho is limited. thanks Jeff
Zoho Phonebridge API
Is it possible to use the Zoho Phonebridge API to do an additional phone system integration? What would the process be for doing this? We are willing to do the development, but it appears we would need access to the connector framework on the client side.
Where did my folders go??
After reading and sending many emails all evening, opening and closing the website many times, when I tried to open my mail again shortly after midnight last night (6/23), or maybe 1 am, the formatting of my mail changed. I presumed you were doing some kind of site update and that everything would be sorted out in the morning, but I see no improvement. All of my mail folders disappeared and my inbox does not display. All I can see on the side panel is "Folders, labels, views: unread, all messages,
Convert Lead to Applicant but not Customer
I'm trying to set up a Workflow Rule whereby a Deal becomes an Application. However, when I try to set up the rule, it insists the Deal become both an Application and a Customer. For our company, there is a very real distinction between Application and Customer, and we need them to be separate modules. Can anyone help me learn how to make a Deal Convert to just an Application? Screenshot attached of the dialog I am talking about.
CRM API V2
How to create auth token using deluge script for v2 api for CRM ? as they share "https://www.zoho.com/crm/developer/docs/api/access-refresh.html" this document for createing auth token required lot of steps. and for this browse mode auth token does not support for api v2. deluge does not support for redirect url extracting data for get auth token form redirected url.
Zoho Mail Disappointment
I thought Zoho mail is the best alternative for Gmail. Everyone, please hold on to the thought, it is not. I HAVE NO IDEA, HOW MANY OF MY EMAIL RECIPIENT NOT RECEIVED my emails. Recently found out that, any of the mails which I have sent, show it is sent. But it is not actually sending to the recipient. Please do not use zoho mail for paramount works. I am moving to Gmail.
Wrong language of zoho creator's app
I have installed the zoho creator's app version 5.17.1 on my iphone 7 version 12.4. The OS language is set to (swiss) german. Unfortunately, since a couple of weeks, the zoho creator's app appears in dansk language! log in = Log ind, logout = Log ud, settings=Indstillinger, and so forth. I have deleted and reinstalled the app but the bug remains. I want to use the app in german as it used to be. Can you please check this bug? Kind regards, Daniel
Custom Function help - Mismatch of data type expression. Expected List but found String
Hi, I am attempting to create a custom function that will create multiple records based off the multi-select pick list values in our potentials module. The function i have so far is this: new_onboarding = {"Account_Name":accountname,"Owner":"1739380000031784001"}; for each TPAservice in tpa //tpa is the multi-select pick list argument { create_newonboarding = zoho.crm.createRecord("Onboarding", new_onboarding); } i get this error when trying to run it: Mismatch of data type expression.
Zoholics Developers 2019 - Get special discount!
Hello App Creators, Zoholics Developers is coming up on October 2-3, 2019 in Pleasanton, California. This is a great chance to meet our experts in person and learn about Zoho Creator's latest features and best practices. You can also get a sneak peek of what's coming in the world of Creator. Our product experts will show you how to: Get started on the Zoho Creator 5 platform Set up forms, reports, smart data import, pages, and more Create unique mobile and tablet experiences Integrate third-party
Frequent crashes very frequently - com.zoho.livechat.android.ui.fragments.ChatFragment$1.onReceive + 456
I am facing frequent issues in production for Chatfragments, please find the attached file #0. Crashed: main at com.zoho.livechat.android.ui.fragments.ChatFragment$1.onReceive + 456(ChatFragment.java:456) at androidx.localbroadcastmanager.content.LocalBroadcastManager.executePendingBroadcasts + 313(LocalBroadcastManager.java:313) at androidx.localbroadcastmanager.content.LocalBroadcastManager$1.handleMessage + 121(LocalBroadcastManager.java:121) at android.os.Handler.dispatchMessage
How to add custom field to Deal using API v2?
And how to retrieve it using same API?
Radar vs Desk - mobiles apps comparison
Hi. Could someone tell me whether there are any differences between those two apps in terms on features and functionality? I am aware that Radar is designed for managers and it has totally different UI but are any functionalities missing in Radar comparing to Desk app?
Import contacts list requested IP address
Hi Zoho team, I'm finalizing the setup of Zoho Campaigns and I would like to import a list of users/participants with an Excel Sheets. But by default, it's compulsory to provide the IP address of our users/participants. On our side, providing the IP address to any third-party/providers does not correspond to our policy privacy regarding personal data. This list is coming from MailChimp and we want to cancel our subscription of Mailchimp to deploy all our marketing campaigns in Zoho Campaigns. All
Automatic copy files from HD to WorkDrive?
Is there a way to have files that I add in (specific) folders on my HD be automatically copied into corresponding folders on WorkDrive?
Notifications Not Appearing
Hi, The notification pane on the right side is blank and doesn't show comments, replies or ticket updates etc. How can we re enable the notifications please? Thanks, James
DMEXCO am 11.09. & 12.09.2019 in Köln
Nur noch 5 Tage bis zur DMEXCO in der Stadt Köln!⏰ Ihr Zoho Premium Partner wird dort mit spannenden Themen rund um Commerce und Data & Analytics vertreten sein! Kommen auch Sie zum Treffpunkt aller wichtigen Entscheidungsträgern aus digitaler Wirtschaft, Marketing & Innovation und besuchen Sie uns am Stand E009 in Halle 6.1 Wir freuen uns auf Sie!
2000 entries csv limit when downloading a 20k report
Hello, when trying to download a report which has over 20k entries I can download only 2k entries at a time. I can download a report containing 18k entries with no problems but when the report contains 20k or more entries it allows me to download only 2k at a time, How do I fix this please?
Bulk API
how can i push data from zoho crm through Bulk Api
Filters and duplicates are not working.
Hi guys, today I got a problem when I tried to duplicate report not able to duplicate the reports and all filters that were worked yesterday crashed! and even when i try to create the new, they are not working too. Please fix it or let me know what went wrong. Best, https://prnt.sc/p1lh82 https://prnt.sc/p1lh82 - filter described https://prnt.sc/p1li2h - issue
Get your jobs to the top of Google Search with Zoho Recruit
Today, a lot of search queries are made on Google, making it the first resource for many candidates applying for jobs. Now, with Zoho Recruit’s integration with Google Search, we’re bringing them both together so you can find more qualified applicants and get your job postings on page one. Get a prominent place in search results Highlighting the roles and responsibilities of job postings is already part of a recruiter’s daily work. Now, Zoho Recruit helps you gain maximum reach through Google’s job
conta bloqueada
Recentemente minha conta no Zoho foi bloqueada. Aparece o seguinte erro: Não foi possível enviar a mensagem;Razão:554 5.1.8 Endereço do remetente bloqueado A conta é a: contato@escolafilhosdapromessa.com.br
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