How can I setup custom login URL for Zoho mail on google cloud?
There is a brief "how to info" for custom login URL out there, which is; 1.Add CNAME in the DNS Manager for the subdomain (Ex: mail.yourdomain.com) 2.Point it to business.zoho.com Name/ Host/ Alias/ CNAME Value/ Points To/ Destination/CNAME mail I can't figure out how to on Google Cloud. Adding a CNAME record window is like this; Help will be appreciated..
All of a sudden - can't create a synch
Help, please! I have been successfully integrating campaigns with CRM for the past year. Now - when I try to create a new sych, I get the following message: "You can create sync only if you've chosen to show this module in the Organize Modules section or if you have the permission to access this module in Zoho CRM". Nothing has changed in CRM - other than I did recently change my password. I cannot find anywhere in campaigns that to re-enter my CRM password or reconnect to CRM if that is the issue.
Custom HTML email
I would like to create my own custom HTML email for an email campaign and not have to start with any of the templates. How would I go about doing this? Is there a place I can do this?
Tags! But what if I've already migrated from Evernote?
I'm so glad you've released tags functionality! I migrated a year ago from Evernote, and 350+ of those notes were very carefully tagged. Those tags obviously didn't get migrated back then. Now I want to re-migrate those notes from Evernote into Zoho, but it seems I can't do another Evernote migration. I don't want to have to recreate those tags manually if I can avoid it! Is there any way for me to do an additional migration from Evernote of some of my notes? Thanks!
What is recommended way to process Indian Payroll?
I understand Zoho Books doesn't have Payroll feature yet, and the one in beta seems the US only. So probably Indian PayRoll may take very long time! We want to record per-employee payroll every month. We have around 50 employees. For every employee, every month, we want to record: Earnings (we can skip breakdown such as basic/TA/DA, incentives, paid leave deduction) Professional Tax (Maharashtra) Provident Fund (employee and employer contribution separately) We do provide advance salaries/zero-interest
Zoho Social - Adding Brands on Zoho One
Great evening, I'd like to add new brands to my account how can I do this effortlessly? I only have 1 brand with my zoho one account? I need more, I need help as soon as possible! Thank you
Missing Forecast Module
Hello -- I am having trouble finding the Forecast Module. A few details: - I am an administrator but role is not set to manager. - I have asked the CEO to check and he doesn't have a Forecast module either. - I have checked settings to make sure it is not disabled -- it is not. - We are using a paid version of Zoho What am I missing? Any idea why we could be missing this module? - Jay
Zoho API Query
Do how get email secondary of account? select Email from Contacts where Email = 'email@email.com' limit 20 return (int) 0 => array(
'Email' => 'email@email.com',
'id' => '988888999823283823293230'
) but is not email seconday only return email primary
Custom Reference Number for customer
Hi guys, I am new to Zoho and I am wondering about the following: Before using Zoho, I used Excel for my CRM management. Every customer got a Reference Number which looked like this: NZ-KKR-190621-1 NZ was a preset (always in the beginning), KRR is the owner of the contact, 190621 is the date I created the customer and 1 was an ongoing number. Is there a way to implement this as an automatic generated reference number when I enter a new customer? If there is a way, please explain it step by step
Is it possible it iterate against multiple collections at once?
I would like to know if you can do something like this.. for each r in <collection1>, <collection2>, <collection3> It would seem this is not possible as I cannot find any reference to it. Any help? Thanks!
Create 1:N application from import
I am trying very basic 1:N (Member:Transactions) Import. Primary Key is Member ID. XLS spreadsheet has a Members sheet and a Transactions sheet. I created the relationship during the "Create Application with import" wizard. But no relationship gets created. All data got imported, but no relationship between the two. I followed instructions exactly. Help.
send mail but not received
i can send email but not received email : noori@bolansafari.com
email sent but not received
can you help me ? i can send mail but not revived thank you
NO INCOMING MAIL
Hello everybody, It looks like incoming mail is not working, only if mail is sent from the same domain. domain is slabestecumine.ro
Is it possible to set content on the new Lead form via button click?
I want to add some details into a new lead form on the click on a button. I have written the code to connect to an external api using getUrl and can get the address information i need from it into a variable but I can't find how I can put information from this variable into the text boxes on the form. My plan is for my users to complete the other data that is not imported from the API and then save this as a new lead. Is it possible to update the new lead form in this way or should I be trying to
sending emails with myBB
I'm trying to use a zoho mailbox to send emails via smtp from my myBB website tankfootball.com. I've entered all the neccessary settings, but when sending mail from it it, nothing happens and I get no error messages in system mail logs. however, if I enter the wrong mailbox password into my mail settings I get the "Authentication Failed" error as expected. settings I'm using: http://imgur.com/a/ZU1yG
How to organize (random) information?
I am continuously researching all kinds of things online and off-line. I always have many lines open and tons of random notes. Not only is this research becoming increasingly important for my work and income, but I consider it essential for my personal development and general knowledge. Unfortunately I don't have a good system to organize all this information, or even one place to keep it. (initially the research is random: i.e. not (yet) project-based) Therefore my question to this pool of wisdom:
Set Default Department In Help Center - Or Hide A Dept From Help Center
Hello, Our company has two departments. Departmetnt 1 is our main tech support dept and is highly used, while Department 2 is for more specialized purposes. In our help center, Department 2 shows up as the default department, so users often do not send tickets to the correct department and this causes problems for us. I assume this is because dept 2 is alphabetically before dept 1. Is there a way to set Department 1 as the default in our help center OR can I simply make it so that dept 2 does
Tickets which are being carbon copied (cc) between departments are being created twice on the receiving department
This problem has started to occur recently (this week) and we have only seen it on 2 occasions. When we reply to our customers we do sometimes keep our after sales department in cc to inform them of part shipments. 2 of these cc'ed tickets have been created twice on their list. We did delete both of the copies but I guess that I can take them back from the trash for you to investigate this issue.
User filter search
I have a user filter which has a list of more than 100 items. To search through this, I need to "select" the search box in the dropdown and type. Would it be possible to search as soon as I dropdown by typing without having to select the search box? Sony
Zoho not scanning attachment for virus of out going email
I am trying to send out emails and the email client keeps telling me it can't scan for viruses. Never had this problem before. Tried with multiple emails and different attachments.
Do your leads show up in touchpoints?
Hi MarketingHub users, I would like to know if anyone has leads showing up in their lead touchpoints. I have not had not one lead show up on mine, even though, I am receiving new leads through MarketingHub webforms. I have reported the problem to support but after several weeks this feature is still not working. It would be nice to know if I am the only one or if this is a widespread problem. Please reply, George Thiess
how to remove zoho branding in zoho form
Hi, We want to use Zoho Form with Paid version but don't want to show Zoho branding. My question is: 1. How can we remove Zoho Branding? 2. Can we use our company logo, if yes then how? Thanks Vinod Kumar
Need to enter client within time entry log
Is Time Entry within People the only time entry option that includes selecting a client first? All of our work is based on clients and I don't see that option in Books or Project. (I know that projects can be associated with clients but due to 100s of similar projects this is unfeasable.)
Oauth metadata endpoint
What is the url of the oauth metadata enpoint? This doesn't work https://accounts.zoho.com/oauth/v2/.well-known/openid-configuration
Zoho One and IMAP?
I'm having some confusion as to what Zoho One is equivalent to for the apps that have different levels. I have Zoho One. When I try to enable IMAP in the mail app it tells me it's an extra cost option. However according to this document on the Zoho website it should be included. Which is it? Am I doing something wrong? I am trying to enable IMAP to use MS Outlook and to use IMAP with Zoho CRM. https://www.zoho.com/one/plan-details.html thanks.
central email
we have one email address linked to me that i would like multiple people in our orgaisation to access. I have tried in vain to figure out how to do this. We use zoho one and crm and i would love some help please
Custom Email Responses by Account- Zoho Desk
Hello, Is there a way to create customised auto-response emails to clients when they submit a ticket which are different based on which account the ticket comes from? We have a few different tiers of response time based on the package an account might have and we would like the auto-replies to factor this in and inform the client of when they can expect a response. So, one email might state a next business day response and another might say a 48 hour response. Thanks Emily
How to configure SPF records in Plesk?
Hello, can some one help me to setup corectly the SPF record on a Plesk Panel ? I have added in DNS records like text but when i press Verify on the zoho admin tell me are not ok. ON mxtoolbox i see the record ok. Can be a problem if i have 2 v=spf1 records? Thanks.
EU vs US accounts
hi, When I signed up to Zoho I don't recall opting for a US account but have since learnt there may be an option for EU accounts. I'm in the EU. What are the differences for accounts/services/data based on whether you have an EU or US account? Thanks
Is it possible to hide unnecessary fields from the drilldown options on a stacked bar report ?
When you select the "Drill Down By ..." option on a stacked bar graph then you are presented with all of the fields available on the related module (We are analyzing the Zoho Desk data therefore I'm calling the tables used on the report as 'modules'). Is there a way to hide the unnecessary fields from the drilldown list or change the order of the fields listed ? It would also be useful to have a predefined drilldown option separate from the standard "Drill Down By ..." option.
Can i make a Webinar trough Zoho?
I need to make a Live Webinar in Zoho and being able to save it for future.
Custom "Closed Ticket" Notifications for Different Statuses
I have a client with multiple ticket statuses that would like to customize the "Ticket Closed" notification for each status: e.g. If Ticket A is in Status A and is closed, send Notification A. If Ticket A is in Status B and is closed, send Notification B. I'm accomplishing this by turning off the "Closing a Ticket" Contact Notification in the "Notify" tab and creating multiple workflow rules for each status. Will that break anything?
Update Custom Field Values for Invoice
Hi Viewers, In Zoho Books, Invoice Module I created the Contact Name and Email Fields. After creating the Invoice I need to update the fields automatically. I tried lots to update these Custom Fields, But I can't update. So is there any possible to update
Import Phone Number
I'm importing data from a CSV. One column is a phone number and it's mapped to a Zoho phone number field. The import fails with the error on all rows with phone numbers: Row 3 Col 10 - The field value '262-1986' needs to start with the + symbol How do you resolve this? There is no way to add a + symbol in a spreadsheet cell, as it gets dropped. Thanks!
NO PUEDO RECIBIR CORREOS
No me deja recibir correos electronicos, dominio estudiosoftalmologicos.com, pero si puedo enviar, me pueden ayudar?
sync contacts details (candidates and/or clients) with android phone
Hello, I am using an Android phone and also have the Zoho Recruit app on it. Is there a way to automatically sync (create, modify, delete) contacts from Zoho recruit (either candidates or clients or both) with my contacts on my phone. It means, a new candidate is created in Zoho recruit, his/her contact details are in my phone too (I know I can find it back with the zoho recruit app but when there is a phone, it doesn't tell me who it is, and so on) Thanks Olivier
Eliminacion de correos por error
Por error eliminé los correos recibidos en el mes de marzo 2019. Necesito recuperarlos
Log In to Zoho CRM using the API
Hi, Im trying to automate the login for my web application but I cant find the way to do it. I can successfully retrieve a code for generating a token using the endpoint https://accounts.zoho.com/oauth/v2/auth but only if im already logged in, otherwise im redirected to a login page where I have to enter my credentials manually. I tried to use the endpoint https://accounts.zoho.com/login without success. Is it possible to achieve this? Thanks
How can I add an email from third party into a clients record?
We have to work with our clients and multiple third party people to get the job done. I would like to be able to have all the correspondence from those individuals in the clients record.
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