Allow freezing multiple rows and/or columns in Zoho Sheets.
I want to request allowing the ability to freeze multiple rows and/or columns in Zoho Sheets. As of right now, if you highlight a row or a column and right click or go to the "View" tab, you have to options to freeze one row, freeze one column, and freeze panes. The first two options are self-explanatory, but the third option allows you to freeze one section that's a total of five columns and five rows in length (i.e. columns A-E, and rows 1-5), according to a Zoho Docs representative I spoke with
One User Not Getting Task Notifications in Zoho Connect
I have one user who is not reciveing task notifcaitons in Zooho connect. Any ideas?
Import to Group Calendar
I see it's easy to import into my personal calendar. But I cannot find any way to import into a group calendar. Is there a way? if there is not, please, please, this is a feature that I'd like to see added as soon as possible!!
Sending failed;Reason:554 5.1.8 Sender Address Blocked
Under my account, i have a group : leanincareerprogramme@leaninmalaysia.com , how ever after set up send mail as, still cant send out email. Receiving failure message as such: Sending failed;Reason:554 5.1.8 Sender Address Blocked Please assist how to solve this issue, as other group email can send out emails normally
SalesIQ Zobot DialogFlow do not detect the language right
1. I created the SalesIQ Zobot on DialogFlow platform (default language is Russian, plus two option languages English and Ukrainian) 2. I placed the SalesIQ code on the website crmoz.com (default language is Russian, plus Google translator for websites) The problem is: SalesIQ detects the language of the website as Russian, but the bot answers in English. Obviosly, SalesIQ does not tranfer correct language to the Dialogflow. The question is: When could it be fixed? Many thanks!
SMTP Timeout
Hello, I'm trying to send a mail using SMTP (smtp.zoho.com:465, using TLS), but I cannot reach the server. This is from 1 hour ago. I didn't have a problem before with this. Thank You, Stefan
Delay receiving email in all of mail clients
Dear Zoho Supoort. I can't get the "real time" email in all of my email client. I have to wait 5-10 minutes to get an email I have tested it in on Spark, Outlook, Apple Mail, & Thunderbird. Thanks Best regards
How to track which track attendees plan to take when they register?
We have multiple tracks for our event and would like to track or ask during the registration process which of the 3 they are most likely to attend. This will help us determine which rooms we need to set these session in since they hold different amounts of folks or may have to be reconfigured to maximize attendees. I also want to ask for food allergies for the catering company as well. For now I created a ticket for each track as a work around, however I am afraid folks will think they need to
Venue Hotel is showing up as 0.5mi from the Venue
Hi how do I remove or have the distance slider update to show the Hotel and the Venue are one in the same? Right now 0.5mi is what is showing on the site and I would like to remove this or have it show 0.0mi.
how we can use JWT token to create Oath token without user login
Hi Team, can anyone explain how we can generate jwt token and how we can use in zoho desk ASAP. in asp.net
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :SPF match mandatory for 185.20.209.243
Hi, Getting this error when trying to send an email. Mail is not sent. an error message arrives. I receive mail, but I can not send anything.
New Mail button not working
Hiya - I'm having problems sending emails, can't get the 'New Mail' button to work and also can't reply to any emails... is it anything happening with Zoho at the moment or just my account?
Integrating Zoho with Analytics -- ZOHO Guide is inaccurate.
Hi, your guide is inaccurate for me: https://www.zoho.com/pagesense/help/ua-integration.html Step 2 Says: "Click the Settings option in the left pane of the experiment listing page and go to the Integrations tab. Enable Google Analytics." I am unable to locate any "Settings" option. Where is this? Is it located in my Google Analytics? Or my ZOHO PageSense? I cannot locate the image you have displayed anywhere. Step 3 Says: "Step 3: Adding the tracking code gtag ('config','UA-XXXXXXXX-X') " However,
Not able to retrieve account information with valid authorization token
curl -X "GET" "http://mail.zoho.in/api/accounts" -H "Authorization: Bearer <valid authorization token" This request gives 301 permanently moved error. I'm trying to get accountID using this API for sending email through api. Tried both http://mail.zoho.in/api/accounts and http://mail.zoho.com/api/accounts. No luck
Working with Conversation View
Coming from Gmail to Zoho, I cannot get the hang of the behavior in conversation view. When I click on Delete, I expect the whole conversation to go away, but it doesn't. Sometimes the only thing that happens is that one message changes font. It feels like I can't do *anything* while I'm reading messages. It's tedious to go back to the inbox to deal with a conversation. Other times, I click on a conversation because a new message has arrived, and it doesn't even open to the new message. All I get
Apps Out of Sync
Zoho offers many apps which seems GREAT at first. Most of the apps are very basic functionality. It's great that you offer the apps for mobile devices but in the end most of the usable functionality is very basic. Let me do some administrative functions (ideally ALL OF THEM) from the apps. We travel. We have home life. The tool needs to help us do things remotely without having to be attached to a PC/Mac all the time. Give me a lot of abilities a manager/owner would need remotely so that I can
SPF
SPF entries in my domains DNS are not configured to match with Zoho
Ticket Fields Need Default Values
We've created SLA for various products and assigned these SLAs to customer accounts. Yet, still when we add a new support ticket we are prompted for the product name despite Zoho Desk knowing that the customer account has an SLA applied. It should be defaulted to the product assigned to the one and only SLA we are allowed (unless you plan to let us have multiple SLAs) There are also other fields such as "due date" - we are forced to select a due date on each ticket yet this date doesn't matter.
How do I 'hide' a column or row in Zoho Sheet?
I have a large spreadsheet in which I would like to make certain columns (and sometimes rows) invisible. For data not frequently needed, this is a good way to increase the usability of a given sheet, buy reducing the amount of data displayed at one time. The feature must be in there somewhere, but I can't seem to find it. Can someone point me in the right direction? Thanks
Can't receive emails
Hello, My mailbox stopped receiving emails suddenly. I sent a number of test emails but received non of them. Email is: reservation@travellerto.com I checked my mx records but they seem to be ok. https://mxtoolbox.com/SuperTool.aspx?action=mx%3atravellerto.com&run=toolpage#
Error 533
Hola, No puedo enviar ni recibir correos, necesito solventarlo por favor. gracias Me aparece esto:
Permanently Deferred Error with Yahoo
Anyone know how to you fix this? I don't send files that large, but just got an error via yahoo: ERROR_CODE :553, ERROR_CODE :5.7.2 [TSS09] All messages from 136.143.188.13 will be permanently deferred; Retrying will NOT succeed. See https://help.yahoo.com/kb/postmaster/SLN3436.html Received:from [192.168.1.3] (68-184-154-234.dhcp.dctr.al.charter.com [68.184.154.234]) by mx.zohomail.com with SMTPS id 1553691486734259.640505514422; Wed, 27 Mar 2019 05:58:06 -0700 (PDT) This was an email to my editor.
Sales End Date Automatic Event/Task
Hi I am looking to make the sales end date trigger an event or task. Let's say the sales end date in my product module is 6.15.19. Can I have it automatically create an event or task 30 days prior? Thank you.
Limit of Ten Links per Module
Could the limitation of ten links per module be removed? We use links to code various URL's, mostly the creation of scheduling links for Appointlet but also some other things like to format and email message with CRM data. We use the Professional version which works great for us so we don't have access to custom buttons.
Emails not being delivered to Outlook
Emails are not being delivered to my Outlook inbox today. Has been working fine up until today and I have not made any changes to configuration. Emails sent from Outlook are being received by recipient, but do not appear in "Sent Items". Incoming emails are there when I log on to Zoho online account, just not in Outlook. Is there an IMAP problem? When will it be fixed?
Customer score/ matching two sided market place
Hey folks, I'm trying to implement a scoring algorithm to match customers (two sided marketplace, we have buyers and sellers as customers) and I'm having a little trouble figuring out how to get started. The idea is to calculate and store scores based on the properties (region, price of offerings, etc.) and then display a list of potential matches weighted with this score. Can this be done within Zoho or is it better to create an external microservice and use the API? Unfortunately I couldn't make
Ask the experts - A live Q & A discussion on Zoho Recruit
We are delighted to launch the second edition of 'Ask the Experts' community series. This edition will be focussing on the whole product and the upcoming editions will focus on specific topics. The topics will focus on the features that are used/ asked by the majority of users and also based on the topics frequently discussed with the customer support teams. The 'Ask the Experts' event is scheduled on the 27th of March 2019 between 10:00 AM - 1:00 PM (GMT). Everything about Sourcing, Tracking,
Need to sort the tickets based on customer response and reply
We need to add a view like, ((Number of threads==1)&&(Status is open))||((Customer responded tickets)&&(Status is open)) The intention is to show only the new open tickets(Not responded yet) and customer responded open tickets(customer replied for our response) only. We have created a custom view but it doesn't contain any option field for customer responded tickets. Is there any way to do this? Help us.
Use the same dropdown list in different forms
Hello, Is it possible to create a list of text and use it in different forms ? Fox example i want to creat a list of building site and use it in different forms. If the list changes, i don't want to modify every forms but ony one list. Best regards Val
Download image from the command line
Hello. I wanted to ask you how to download images uploaded to a Zoho Creator form (using an Image field), from command line tools, like wget or curl. The idea is to download them from a script, without manual intervention. I have read that there is a File downloader tool, but it cannot be used from the command line. Thanks in advance. -- Best regards
HTML page - for each record, add a row and populate
Hi, on my HTML page i've got a table. It's populated with enquiry number, name and address, unhiding a row for each record that exists with my criteria. I may need to have 50 rows in each of the 4 tables i'm creating, so i'm wondering what the most efficient way to do this is? I'd rather not have to define 50 hidden styles, 50 if statements and have 50 rows to manage Here's my current code: hidden1 = "class=\"hidden\""; hidden2 = "class=\"hidden\""; hidden3 = "class=\"hidden\""; hidden4 = "class=\"hidden\"";
Subforms> Set a Required field for only the subform when adding a row
Have run into an issue recently. I use subforms however when a user filled in a subform row they did not fill out some fields. When I tried to make these fields "Required" it reflected when trying to save a new record instead of when focused just on the subform row. For example In a module called Courses, we have a subform called Students. Each course then has a list of students. For the subform a user must enter the "Student Status" when a student is starting the enrollment process. The problem:
How to capture the repsonse from POST URL and update a field in CRM module?
Hi, I have defined a custom function which gets executed for every record creation in a module. The custom function takes contact name, email id as input and creates a user in an external application. Here I would like to how to read response object returned by POST URL? At the same time the function return type is void. How can I read the response which is in json format and update a field in the module with the response key values. Please suggest. Thanks Krishna
Backspace Key
I'm not sure if this is just an intended feature of Zoho Writer, or if it's an actual issue--I looked for other similar cases, but couldn't find anything the was directly related to my problem--however, when using Zoho Writer, the backspace key seems to not do anything. It will not remove text from the left or right side of the cursor, and will not even remove highlighted text. The delete key works fine, but I find it very inconvenient not being able to remove text to the left of my cursor, and was
Transfer of Parameters from a non-zoho URL to a Page or form
Hello, I am trying to find out how to transfer URL parameters from a URL based on mydomain to a Zoho Form embeded on an HTML page Example: URL based on Mydomain.com with parameters (mostly just a clientID) This would point to a HTML page with an embedded ZOHO form (iframe1) and embedded ZOHO Page (iframe2) STEP1 The objective is to have the ClientID parameter, transferred to iframe1 and prepopulate the clientID field in the form in iframe 1 - So that the user can fill in other fields including
Não recebo e-mail
Olá! Estou com problemas na minha conta de e-mail kamila@contapramimfilmes.com.br Recebo apenas determinados e-mails. Muitos clientes reclamando de que o e-mail que enviam está retornando. Como solucionar?
Are there any limits on the number of tags you can have in Zoho Desk?
I understand that you can have up to 10 tags per ticket. Are there any overall limitations on the number of tags you can have for Zoho Desk as a whole (like there is for CRM modules)?
Moving Count of previous 12 months
I am trying to create a graph that counts the number of entries in 2 tables per month as a moving count of the previous 12 months. Based on this count, I am calculating the average by dividing the count of one table by the other (by adding a formula). The data I have is for 10 years, but I would like to see only the last 12 months in my graph. I am attaching 2 graphs. One is with Null values selected. This shows the correct data for the previous 12 months, but has 13-24 months also shown as a null
Deals with Multiple Contacts - Emails showing up in the deal
Hi, For some of our deals, there is more than 1 contact involved. I have added the contact and associated the contact to the deal through the contact roles function. However, I am finding that the only emails that appear on the deal are those between our employee and the contact who is filled in on the "Contact Name" field. For example, Deal A has 3 contacts (Contact A, Contact B and Contact C). Contact A is the "Contact Name" on the deal, and his emails to our employee (Employee A) are showing
ZOHO Forms to input data into the Tables
I would like to know if it is possible to integrate ZOHO Forms with ZOHO Analytics. This way I an create a form for end users to enter data into the tables. This would need to have drop downs and selections to make it easy and prevent data errors during data entry. Best regards, Sony
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