Number of team members
Hi all, how many team members can I add to the Zoho social account? Is there a limit? Also, if a user creates a post, is there a way in which it can be sent for approval?
SPF protection at ZoHo not working correctly
I’ve configured SPF on my domain to allow incoming email from 3 domains only. The SPF record is ending with -all. With this said I receive spam email messages with my spoofed email address. For instance yesterday from host 200-4-83-129.hacienda.gob.mx but also from other hosts not in the SPF configutstion with my email address as sender address. Please fix the issue with failing incoming SPF and DKIM spam messages.
New Features rolled out on Mar 27, 2019
New Chart Type - Bubble Pie A new chart type called Bubble Pie Chart is now added. This is a combination of pie and bubble charts. The data column dropped in the Size determines the size of the bubble. Other aggregation will be plotted as a proportional division of the bubble. This will be useful in displaying multiple pie charts to compare the proportion of data across a series. For more details refer here . Combination Chart - More Chart Types Supported Now Combination Chart supports more
Brand Limit in Zoho Social
Hello, I tried to add another brand in my Zoho Social (Zoho One Account) and it asked me to upgrade. Is this normal?
Territory Dashboard - Elegant Comparator - Time period, Custom --> incorrect details!
using the following dates (our current financial year is from Q2/2018 to Q1/2019): I get dates after clicking on shown data: this is wrong! the following is/works right: clicking on shown data gives:
I have problem with zoho mail error_code :550
I have problem with zoho mail when i try to send mail to : it@elshammaa.com i received this massage This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. it@elshammaa.com, ERROR_CODE :551, ERROR_CODE :This mail server requires authentication before sending mail from a locally hosted domain. Please reconfigure your mail client to authenticate before sending mail. Received:from mail.zoho.com
How to capture design id in zoho crm
Buenos dias soy Daniel Sierra de NUVA partner zoho en colombia este correo es para preguntarles, como podria saber el id de un nuevo diseño que ha sido creado en el módulo de posibles cliente.
"None" logic option for multiple response questions
A none logic option is necessary for multiple response questions. If the respondent selects none, it should then prevent them from selecting the other options.
Unable to pay
I am trying to renew my domain fxmedcenter.com but the payment is not going through. I have tried using 3 different cards.
Resume parsing
To update the resume in Zoho recruit, we have to manually upload it. Parsing the updated resume doesn't overwrite the old resume.
Resume parsing
While parsing the resume, some features are asking for manual change in formats like date of birth and tenure of employment every time, which is time consuming. Please suggest for solution.
Trying to store a reference to a record's ID in another table
Hi all, I'd like to get the ID of a record in one table and store it in another for cross referencing. Trouble is, the ID is a bigint and I can't seem to store this large number in a form field because of size limits. I've tried all sorts of tricks but have run out of ideas. Any suggestions? Steve
Introducing 'thank you' templates in Zoho Campaigns
Hello everyone, We'd like to introduce the new set of 'thank you' templates in Zoho Campaigns. This update is a gift from us to our customers for "World Happiness Day" which was on March 20th. What's it all about? Isn't it good to thank people who had our back no matter what? Send out 'thank you' emails at the right time to your customers. Happy customers are bound to come back to you! Why should you try it? Customer satisfaction is the success formula for all businesses. Acknowledge your
Using more than one widget on a webpage
Is it possible to have more than one widget on a page? I'd like to have several options of different, possible offerings for my customers suggested on the outcome page of a quiz I set up, but when I add the code for each widget, it changes the first one, instead of adding a new one. If it matters, I use Elementor on Wordpress. Here's what I currently have, but it's not connected to my current store system yet. I'm also struggling because only the orange one is actually a subscription (although the
Zoho Creator PostURL responseText was cut
Hi everyone, I'm newbie here in zoho creator and deluge script. I'm trying out and testing how to call web API via SOAP. Below is the sample code. url = "http://www.holidaywebservice.com/HolidayService_v2/HolidayService2.asmx?wsdl"; Headers = Map(); response = Map(); Headers.put("Content-Type","text/xml"); body = "<soapenv:Envelope xmlns:soapenv=\"http://schemas.xmlsoap.org/soap/envelope/\" xmlns:hs=\"http://www.holidaywebservice.com/HolidayService_v2/\"> <soapenv:Body> <hs:GetHolidaysAvailable>
Best Method to Validate Email Addresses are Valid
Hi, we have a lot of leads/contacts flowing into Zoho CRM either directly or through Zoho Flow. They then et pushed into Zoho Campaigns and/or we trigger out emails. We'd like to verify that the emails are in fact valid and working emails before sending out any emails. There are a bunch of services we've used in the past such as: https://www.datavalidation.com/ https://kickbox.com/ These will score each email address and let us know if it's known to be invalid. For example, if there's a type such
Problem with "info@"-E-Mail-Adresses
Hi ZOHO-Team, we have several clients which have info@ address added to the newsletter. ZOHO Campaigns put this emails automatically on the opt-out-list but we need them to receive e-mails. This are small business wich often use a info@ or similar address and we are not able to send them newsletters. Any suggestions? Best Hans
My Zoho mail hasn't been receiving emails.
Hi, My Zoho mail stops receiving emails. The last email I received was sent to me on the 28th Feb 2019. Recently I've tried to send emails to my own other email addresses, and reply back. My Zoho mail received none. And only one of the other addresses received one email from my Zoho address. Please help! My domain graceedu.top I am using 0.18GB.
Tiny Tip Tuesday #10
Good design, good business As important as it is to have well-constructed questions in your surveys, good designs also have the power to make conversions happen. While you pay attention to the language you use in your survey, it's critical that you also give the overall design some attention. With a successful design scheme, you don't need to invest any extra effort in increasing your survey response rates. Stun your respondents with a classy and smart theme that grabs their attention even when they
URGENT-Unblocked email and upgrade storage of email account
Dear Zoho team, I, as an owner of email info@thekingrose.com and rose@thekingrose.com. I already upgraded my 2 accounts with 24$/year which already paid to you this morning. But now, when I try to use my email as rose@thekingrose.com and got a notice as below. Pls respond to me by tomorrow. I am looking forward to hearing from you! My account has been blocked for a week and my business has been pending so far. Pls help to response to me. Pls confirm and unblock me! Any response pls drop to my other
Custom fields for campaign criteria
i have multiple different forms in contact module ( as the company i work for provides a range of different products) Currently i am trying to create a campaign list but the custom fields arent showing up. Can anyone help with this?
Right To Left Setting
Hi, I'm trying to align my quotes templates RTL for Hebrew. Does anyone know how I can do it? Thanks, Guy
Zoho Writer offline/Microsoft Edge
Hello, after a few years I'm back to Zoho Docs, using them on a Surface Go and syncing through all my devices (Macs/iPhone/Android phones/etc). I installed the Zoho Writer plugin for Microsoft Edge browser. But still can't see the "offline" documents part (that's pretty important for me!) Is there a way to activate the "offline" docs on Edge or this browser is totally not compatible?
Cliq quickguide for first user keeps popping up in IOS 12.1.4 iphone X
I found annoying bug that makes Cliq "quick guide" keeps popping up even though I have already been using the application for sometime Every time I open the application, it tells me to "Search at your fingertips!" Also when I open the 1 - 1 chat, a popup "Chat actions" keep appearing too then "Quick Reply" afterwards and many others "quick guide" popups What I have already tried: - Reinstall the app - Reboot phone (very dummy basic debugging, but somehow still not working) - Follow the zoho tutorial
Zoho Desk vs Zoho Support?
Quite confused. Now I cannot change the URL: joyent.zohosupport.com
Restrict an end-user (customer) from closing their own ticket
How do we restrict an end-user from closing their own tickets and only allow tickets to be closed by our agents? Thanks.
Best practise, best way to set up mail for staff.
I have a team of staff: 2 admin staff, 6 sales staff and 1 manager. Which is the best way to set up configure zoho mail so that: 1) When one of my staff is sick, others can check their emails. 2) All admin related emails get delivered to one email address (like when you make a group) but the emails don't sit in your inbox and get your inbox all cluttered up. 3) When a staff member leaves, how do you keep their email history so it is visible to other staff members that might need to go back and check
SPF record
Hi, In my Zohomail I have a message regarding the bad configuration of the SPF record. I have this problem since I ask my hosting provider for changing the web pointed record. First I was using: v=spf1 include:spf.dominioabsoluto.net include:zoho.com ~all and now Zoho recommend to use: v=spf1 include:zoho.com ~all but none of them is working. What should I do? My hosting provider is Hostalia. Thank you Javier
An Account is Neither Showing any email in inbox nor receiving any email
Hi, When i open my account it shows empty inbox. i tried to send an email from other account but the inbox remains empty. Kindly, solve this issue ASAP. i'm attaching the screenshot as well. Detail: Domain: bmco.pk Account: accounts@bmco.pk Thanks.
emails landing in client spam/junk folder
Dear ZOho Support since past 10 days all my email getting deliver in client spam/junk folder plz give solution on this urgently ... thanks deepak 9082212340
Load Calendar and timeline on date of first record
Hi, We use Calendar and Timeline reports to represent milestones for event planning. We have a Page with param projectID that filters the records based on the project been filtered. Since we manage multiple event, we have set the reports to load on the current dates. But sometime the first record of the current project can be months ahead. Our users have to change the date for the report manually every time they visit the reports. It's even worst for the Timeline report where they also have to scroll
No puedo enviar correos
Hola, sólo puedo enviar correos a cuentas gmail, pero no puedo hacerlo a cuentas corporativas, tampoco puedo recibir correos, de ningún tipo de cuenta, me sale este error, ayuda por favor. 550 No Such User Here
Hide Cancel button and add delete button in form
When editing records using div embed, iframe and edit in popup, with a code similar to this: <div elName='zc-component' formLinkName='...' params='recLinkID=...&viewLinkName=...'></div> 1. the cancel button is useless and misleading, there should be a way to hide it 2. we should be able to add a Delete button to allow the user to delete this record. I know about workarounds (hiding the Cancel button with CSS and adding a Decision field to trigger a delete script) for both those cases, but I am suggesting
DELETE MY ACCOUNT!
I want to delete my account but I keep getting sent in circles to pages with nothing. I have read all of the 'Cancel my Account' pages and tried everything but still there are no options. This is the message I get: You are an administrator of your organization : "xxxxxx" You should cancel your organization from Business, before closing your account. I go to business and it sends me to the set-up page. I want to do the opposite! There are no options. How do I cancel this stupid account?
Edit Secret Type in an Existing Secret
I manage all Zoho accounts of my organization and have created secrets for the users. Now I need to change / Edit the secret types for a few of the secrets how can I do that. Thanks Ayaz
Problem to Send email out site domain
Hello, I am having problems sending emails out site organization. My domain es massivedynamics.pe it was working a couple of weeks ago, now I receive a message of successfully sent but the other mail never receive the email, I tested sending to gmail for example. can you help me? Thanks!
Problems spam with customer and with my name domain, that occurs again
Hy, I have big problems with customer email that still falls back into spam, can you tell me why it falls back into spam folders when I didn't have this problem before? idem for our domain name it falls back into spam. Best regards Guillaume
auto close
Hi Is there a way to auto close a ticket after x amount of time if no reply? Thanks James
Mobile signing for customers
The zohosign app is good from a company prospective, but the signing option for clients when they open the email in the phone is not great. The mobile signing platform could use some refinement as some clients have been unable ot sign through their phone
Are mailservers able to use Zoho's 'insecure' cipher suites?
I have checked the security of my email using an external tool. The tool concluded that Zoho's mailservers support RC4-SHA encryption, which are considered 'insecure' by the external tool. However, Zoho's security policy page states that: All data transmission to Zoho services are encrypted using TLS 1.2 protocols, and we use certificates issued by SHA 256 based CA ensuring that our users have a secure connection from their browsers to our service. We use the latest and strong ciphers like AES_CBC/AES_GCM
Next Page