Real emails I send from my Zoho account go to spam
Hi This is a huge problem. We are really unhappy about it and thinking about moving to another email server. Please advise us on what to do. We already verfied SPF/DKIM for the domain. Please help
we can't to receive the emails
hello, more than 2 hours we can't to receive the emails to all our boxes. please help us to resolve this problem Many thanks
What's New in Zoho Expense - December 2018
Hello, Here are all the updates for the month of December in Zoho Expense. Zoho Expense - Uber for Business Integration You can now integrate Zoho Expense with Uber. With this integration, any ride completed under Uber for Business profile will automatically forward the receipts to your Zoho Expense account and expenses will be created correspondingly. Along with automatic expense creation, employees can also add Uber ride expenses to expense reports and submit for approval. All you need is an Uber
Update field B to be 365 days after field A
I know this is supposed to be really easy, but I can't figure it out. I have field A that will be populated with a date. I want/need field B to automatically populate with 365 after the date in field A. I know there is the .addDay() function, but I don't understand how I'm supposed to format my custom function to get it to return 365 days after the date entered in field A. Please help. I know this is supposedly really easy, but I'm having a hard time, so a detailed explanation would be really appreciated.
How to determine block/reject reasons?
I know of about 20 email addresses that reject emails from me. I'm trying to determine the reason so I tried sending a test email to them. Zoho blocked my account after my sending to 8 of them. Yes, I know I'm going to get errors one each of them; that's intentional. How do I perform this kind of task without Zoho determining that I'm some sort of security threat?
Password Reset and New Agent welcome email not delivered?
For some reason we cannot get the password reset emails or when we add new agents we do not get the welcome email for them to activate account. We tried using multiple emails addresses and none of them seem to work? Can you help?
Inquiry
Is there an App for Zoho One on Android?
URL Shortener not working
Hi, When I am sharing a post, the URL shortener doesn't shorten my link. Please advise me how to solve this issue? Thanks
Email in spam
There are mail to go in SPAM, but I checked to NON-SPAM and I Insert adress in whitelist but this email got forever in spam
Suspending end users (Like Zendesk)
Hey Desk Team, Providing some feedback for you to Improve Desk's "Deactivate User" feature for end users As a Zendesk customer from many moons ago, I loved a feature that they have which is similar to what you have as "Deactivating a user", Zendesk has "Suspend User". With their feature, Once you suspend a end user, Their login access is disabled (what is available now in desk), plus support requests cannot be created and are marked as suspended or spam tickets. They also cannot attempt to create
Docs
Whilst you're updating this module, please bear in mind .... Add to bill in Docs ... The bill preview pane is a real PAIN ! Please, please re-set the dimensions & add a horizontal scroll bar - it's a nightmare having to resize the browser constantly &
Zoho One strives for a LOSE-LOSE outcome
My once favorable opinion of Zoho has been degraded NOT because of their product features and capabilities but rather because of their subscription policies that are hindering my business. My company is under the Zoho One subscription plan, which is great on the surface. Access to almost the entire suite of Zoho products. But it ends there. Here are the reasons: 1) The details of the Zoho One subscription are opaque at best. It is either impossible or difficult to determine what quotas/thresholds/limits
Mailchimp Email Domain Verification Problem
I cannot verify my email domain in mailchimp. It always says this: We're having some trouble delivering to r#$@^**@cradleofheart.com. Looks like the verification email might've bounced.[Learn more].
User blocked / Domain: cingetec.pe
Dear, I can not unblock this user to send mail: uvalenzuela@cinegetec.pe. Please help me. Thank you
Not possible to receive e-mails via IMAP or POP3
Hi Since approx. 09:30 (UTC+1) it's not possible to receive e-mails via IMAP or POP3. It's also not possible to add zoho account on mobile device (tried on two). is there any problem with the servers?
Invoice Background Image
Hello, I've edited some invoice templates to include a background image. In the Edit Template section, I can see I have uploaded a background image, and I can see the preview of my invoice template where it correctly displays the background image. However, when I actually generate an invoice, there is no background image. It does not display as I'm creating the invoice, nor does it display in the emailed version sent to the customer, in the PDF, nor seen if looking at the invoice via the client portal.
Can send mails from Zoho mail using my own domain, but cannot receive
Hi, I have set up my Zohomail address with my own domain. I can send emails from this address but cannot receive. I have also set up MX records for 10, 20, 50. Could you help? Thanks
Read Receipts for Zoho
Is there a read receipt option for zoho mail
Zoho Sign API : create document
Having troubles to create a document in Zoho Sign ? Don't worry, Zoho CRM Premium Support is here to [looking for the end of the sentence]
zShare not working in Chrome
Every time I try to use zShare, it opens another tab, then gives me an error message saying I'm not logged into Zoho social.
Please unblock my email account
Please unblock my email account enjy.alkady@lagpaircorp.com
Zoho CRM API: Getting geotag information from mobile check-ins with the API
From the Zoho Mobile App we can create web check-in events. As part of the event data the current geolocation is also stored against that event. We can see this in the Web UI where the location address is shown as well as a pointer on a map. However we are not able to fetch the geotags using the CRM API. Neither the getRecordById or getRelatedRecords (Notes) for the Event or the related Account return any of the check-in address or geolocation information. Is there another API for getting the geolocation
Data comparison report for current and previous periods like WTD, MTD, YTD
Hi, We have base tables with day-wise transacational data. How to make the reports of data comparison for current and previous period like WTD, MTD, YTD.(Week / Month / Year to Date) Is this possible to configure in widgets as well. Thanks
How to recover deleted email from SPAM folder
Hi, I had some important emails in the SPAM folder which have got deleted automatically. These were important emails and I need these emails badly. Can these emails be recovered. Please advise. Thanks
Zoho changes terms from N30 to Custom even with N30 selected under the company configuration
Hi Zoho Community, I am having a difficult time with Zoho books as the information I am adding in there is not being reliable. Our company has some sales in different terms (30,60 and advance) and our contacts they are all classified that way in books.
Zohoapis crm v2 current user profile info
Hello, We are using Zohocrm api v2 for getting currently logged in user information geting. but i getting the status code 401 Unauthorized. { "code": "OAUTH_SCOPE_MISMATCH", "details": {}, "message": "invalid oauth scope to access this URL", "status": "error" }
Sort Picklist based on Parent record field
Hello, I am working on an inventory app and I need to be able to to sort items based on their expiration date in the subform pick list. Also, when I add the item on one line item of the subform - is it possible to exclude that item from selection in subsequent line items. Thank you so much for ideas in advance! Raidas
Rich Text all jumbled up
did anyone face this issue? When composing a mail, the rich text format is all jumbled up. I need to manually adjust the format and lines each time, and it is very frustrating. I ended up having to use the plain text format. See screenshot.
Creator Subform to own CRM Module Subform
Hey there, ...is it possible to update subform entries by Creator of a record in Zoho CRM? I tried the following script in Creator: paramsMap = Map(); paramsMap.put("Title",input.Title); // this is working PriceList = List:Map(); for each rec in input.Prices { PriceMap = Map(); PriceMap.put("Item","Test"); // Item = column/field in CRM PriceList.add(PriceMap); } paramsMap.put("Items",PriceList); // Items is the name of the subform field in CRM respy = zoho.crm.updateRecord("Test_Module",input.CRM_ID.toLong(),paramsMap);
CRO hack #03: Always segment your reports to understand your audience better
Unsegmented reports can be deceiving. Let's say you run a heatmap on your homepage and learn that only 30% of your visitors stick around to the average fold. Upon first glace, this data can be quite disheartening, and you might consider reworking the design and content of the site to better retain visitors. However, before taking this drastic step, you decide to dig deeper. Good call. You find that close to 90% of visitors from third-party sites drop off before they reach the average fold. However,
Share Post from Monitor Tab
I am monitoring other Facebook Pages. How do I share a post from a page that I have in my Monitor Dashbard to my Facebook Page?
My Zoho account does not receive email
The last received mail I can see is March 7, and sending test mails to it from other accounts does not work. Also, sending from the account does not seem to work either. Kind regards, David
Can I enter manually receipt number when payment received?
Dear Zoho Team, Can I enter manually receipt number when payment received?
Printing on A5 sheet
Hello Team. I am looking for options to reduce the hard printing size of the invoice. I would like to bring down the size to A5 paper ( 5.8 x 8.3 in). I see that the new template for Invoice only provides a default size of A4 & Letter. Do let me know
How to add calculated column to report
Hi, i need to add a calculated column to a report. i have a report that shows for every worker all his/hers quotes and if he/she closed it (true/false filed). i need to calculate the Percentage of success (total true/total quotes=%). Any idea how to do it? TNX
Invoice Template Custom Background and Company Logo Questions
Howdy. What are the pixel requirements for a custom background and for a company logo in a custom invoice template please? Our logo and background image don't seem to fit and we can't find recommended pixel size listed. Thank you. Mary C.
Import contact from LinkedIn
Is there any way to import a contact (not a connection!) direct from LinkedIn as a lead? This would help with prospecting. Yes, I can do it manually but looking to see if there is a streamline method. Thanks!
Strict Dependency Option so Successor Doesn't Show in Tasks and Can't be Started
Zoho Dependencies are awesome but we're just missing the main purpose of dependencies. Use Case We manage a huge team and we need to make sure that tasks are being worked on in the order of priority. Almost all tasks in our projects have dependencies set, now we need to be able to control the tasks and make sure users work on the ones that needs to be finished first. Having the ability to make inactive or restrict work on tasks that have dependencies that have a unfinished predecessor (obviously
Form theming
Hi, We created some form in Creator. Howevere, the look an feel is not what we like. How is possible / How far can we go to theme a form ? ie Change colour, add CSS styling, or font, etc... Alternative: do we need to to another Zoho app (for example Sites) to make the form design we want and push the data to Creator ? Regards
Zoho UploadTool and OpenJDK
Hello all I have been using the UploadTool provided from Zoho to upload information from our server DB to Zoho Analytics and it worked like a charm with no issue. Thing is that now we have upgraded our server to Ubuntu 18 and configured it with Java "OpenJDK 10". When we try to run the Uploadtoold we get serveral java errors.... Exception in thread "main" java.lang.NullPointerException at com.adventnet.zoho.client.report.advancedtool.AdvancedUploader.logException(AdvancedUploader.java:887)
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