Zoho Desk Down?
Hello We're unable to work, getting error when trying to log into zoho desk Sorry, the page you have requested was not found Please check the URL for proper spelling and capitalization. If you're having trouble locating a destination on Zoho Desk, try visiting the Zoho Desk home page. ← Go to Home Page Please advise Any ETA on a fix?
Margin on documents.
Hi A basic feature on invoicing software is to be able to see the margin on each Document & Lines on document. As buying costs of goods & services changes , we input prices on each line. For this we created a personalized field called "Prix d'achat" (ie
Book seat Template
Hi I am trying to adapt the book seat template and I cannot find where to change the number of "seats" to change it to 2 rows and only 22 "seats" I also need to change the seats to another picture - a truck or even a square. Thank you for any assistance you can give Thank you Amanda
Help getting referral url and website tracking data back into Zoho CRM from a Zoho WebForm on a Wordpress site
Hi, I'm current using Zoho CRM WebForms embedded in a WordPress site and trying to find the easiest way to get the referrer url (and any other tracking data) back into the contact or lead that was created from the submission of the Zoho WebForm. I could possibly do this using Gravity Forms and 3rd party plugins but would like to keep everything simple if possible as the Zoho WebForms seem to work very well. If it can't be done with a Zoho Form then suggestions on alternative solutions that you have
What's New in Zoho Books - December 2018
Hello everyone, This year is almost at a close and we're still churning out updates here at Zoho Books. This month, we're bringing you updates varying from customizable notifications to enhanced reports. Let's dive in! Create Your Own In-app Notifications Customizable and convenient--the new in-app notifications are meant to save you time and keep you informed. These notifications can be triggered by setting up workflow rules and are sent to the Zoho Books mobile app as well. Customize Your Vendor
Is it possible to pull the actual Account and Contact names from a Desk Ticket instead of their IDs?
I'm getting familiar with the Flow triggers to find out what kind of data can be transferred from a Desk ticket to a form on a Creator application. It seems like that only the "ID" numbers of the account and the contact fields on the Desk ticket are defined as source fields on the target action in Flow. Will these fields be displayed on the Creator application as the actual names of those account and contact fields or will they only be transferred as the id numbers of them? Is this issue caused by
Latest version of Zoho CRM iOS app is now live and available in the App Store
Wish you all a fantabulous year ahead! As admins/ managers etc. isn't it important to know what values have been changed for your records? The newer version of iOS CRM gets you just that, alongside the deep linking support. Zoho CRM app for iOS (v3.3.21) is now live and available in the App Store wherein, We've brought in support for pick-list tracking i.e. you can now view and track the history of changes made to pick-list values on the records, without missing out on vital information. Deep
Dynamic Picklist, Lookup, Dropdown
Hi, I wonder if anyone can help. I am trying to create a dynamic lookup dropdown with a filter/criteria as per the documentation and example dynamic picklist application below: https://creator.zoho.com/sampleapps/dynamic-picklist/#Form:Registration_Form https://www.zoho.com/creator/help/fields/configuring-conditional-drop-downs.html I have tried replicating this functionality in my own app, and have also created a copy of the sample app in my account. Unfortunately, both methods produce the following
What's new this December in Zoho Subscriptions
The year is almost over and we here at Zoho Subscriptions have released new features and updates on the month of November. Let's take a look at the features we have worked on in the past month. Zendesk Integration The Zoho Subscriptions app for Zendesk
Cost of inventory adjustment
Hello! We have a manufacture company, we transform avocado fruit to avocado pulp. We use the inventory tracking of Zoho Books to follow the raw material (Avocado fruit) and finished product (Avocado pulp). Every day, we make a production sheet where it register the yield, ex: 300 kg of pulp were extracted of 550 kg of avocado. We need to make a inventory adjustment where we reduce the avocado and increase the pulp, but it must to be for the same cost. The cost of avocado it is made automatically
Domain Verification / MX-records
Sorry to say, but the documentation is poor and or suggestive. for Verification: Tried to add a TXT record at my domain registrar but failed, then i learn i have to do at my webhost..? Then now the MX records, did it via the webhost, but also need to do via domain registrar. ? Same for DKIM / SPF ? To be sure do both, or makes it invalid then ?
Report is empty when attempting to print it
Hello! Recently bought a license and we're trying to print a weekly report of the "Overview" pane. The Overview pane itself shows fine, can see all the numbers and pretty graphs, but when I press print it opens a blank window like the attached picture. Tested this from multiple browsers/computers/agents. What could be the reason?
HTML Snippet - Image Size Issue
I have placed a .png image in an HTML snippet on a page. Sometimes the image shows in it's full size when the page is loaded, however, it sometimes shows on only half the image and a scroll option appears on the right side of the panel. Once the page is refreshed, it usually shows full size again without the scroll option. Any way to force the image to show full size consistently when the page is loaded?
What is the timeframe for email forwarding?
I have email forwarding setup in my account but it doesn't seem to be instant and in some cases seems to hang around for up to 30 minutes, is this normal? If so it's not a viable option really. I could cope with 5 minutes or so but no longer.
Close ticket for inactivity
Hello, I'd love to create a macro to close tickets if they are inactive for more 3 days, sending notify to customer and to operator. But I can't understand in which way I can set up a step for "inactivity"! Some suggest? Rino
Get a Median Line in Zoho Reports Chart?
Hello, Is there a way to get a median line in zoho reports bar chart? Thanks and Regards, Atul Jain.
Parent Client Searching
I am trying to find a solution to a problem we are experiencing. At present when we are building an mass email to prospect a candidate to our 'Contact' database, clearly we have to exclude the candidates current employers. The sector we work in has a number of large company's who own multiple subsidiary companies under different trading names. Clearly when our Consultants are trying to build a prospect email list it is taking a large amount of time to unselect these companies. In trying to develop
Kickstarting 2019 with seven new language updates for Zoho Campaigns
Hello, With the onset of a bright new year, we're pleased to be announcing about our next product update. Zoho Campaigns now supports 16 languages! In addition to the nine languages that are already available, seven new languages have been added. By choosing a preferred language from your Zoho account setup, you'll be able to use Zoho Campaigns' interface in a customized way. The newly-added languages are: Danish (Dansk) Polish (polski) Russian (русский) Turkish (Türkçe) Vietnamese (Tiếng Việt)
Quarter 1 - Zoho CRM Community Meetups in US
Hey there! Zoho User Groups are region-wise pockets of the larger vibrant Zoho Community, bringing together people from all professions and countries who use Zoho. These groups facilitate you to Share and learn more on Zoho CRM, tips and tricks, and how to use it best Network with and help out fellow Zoho Users Meet and network with Zoho experts and partners Collect a few points and badges on the online community by checking into the meetup as well. Agenda: 1. Welcome and Onboarding 2. CRM
Zoho Recruit Web Forms not working on Mobile
The Zoho Recruit Web Form does not work on mobile on my wordpress site. I get the following error message: "Unable to submit the application. Please contact site administrator." It works fine on a computer, but it is not working on mobile and thus renders it useless for us. I have tried to embed the form both with the iFrame and Embed options.
What is the correct way to upload resume attachment with candidate info using API?
Hi, can anyone tell me or show me an example using Recruit API, how to add a candidate? I have the list of JobOpenings on my website Clicking on APPLY, opens up a custom form with basic fields and a RESUME UPLOAD field. After the candidate fills out the form and click SUBMIT.. how do I send all his data and attach it to the Job Post he applied for? Please show me a full example of this process, thanks.
Multiple "current" jobs
Need to be able to have more than one "currently working here" Experience Details entry. Example: Someone in the Army Reserves is going to be working a job on a periodic basis, but still have a full time job somewhere else.
2 Feature Requests: Captions for Flow Actions/Notes
It would be VERY USEFUL to see captions to each flow action! Allow the users to label flow branches so that they don't get confused or lose track of what they have done. Instead of simply seeing identical and confusing "Create or Update Module Entry" for every action in every branch of a flow, you should see for example "Create or Update Module Entry: Contacts, UserID" or something visible on the diagram. Anything at all so that you could look at the flow diagram and know what was being done. This
This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Hi. I just want to request my domain to be registered with my domain "citycommbank.com". But I cannot go further with this error message. "This Operation has been restricted. Please contact support-as@zohocorp.com for further details" When I searched about this message, that says the message appears when I have been considered as a abuser. Please give me a solution, if you can. Thanks.
Problems with configuring custom IMAP Account
Hello All, my company changed the provider and email-servers. Now I have to edit my Email-Account in Zoho CRM. I worked with a POP-Account and an organizational Email-Adress (...@safecor.de). Now I have to switch to an custom IMAP-Account. Unfortunately I can not configure IMAP, just POP-Settings. In Zoho Help I found this topic: https://www.zoho.com/crm/help/zoho-mail/configure-imap-account.html#Setup_Custom I checked the required Availabilities (Edition Professional, Administrator Profile). When
Email rejected per DMARC policy
Hi ZOHO Team, I have a forwarding from a www.GMX.de email address to my ZOHO email address and getting a DMARC policy rejection error for some of the forwarded emails. Please help. I have already added the corresponding domains to my whitelist! Thanks.
send email via recruit api
there is no possibility to send email via api which is very handy to do by webhooks also I didnot found how to choose records in workflow rules (choose rules) by job opening id for Execute this workflow during a Record Action: On candidate applying for a job. Am I missing something or recruit api really so ugly?
Web Clipper for Edge?
Since Edge is the preferred (by Microsoft) browser for Windows 10 and is now on nearly a billion PC's, I'd love to see a Zoho web clipper for Edge.
New Zoho Sheet: Publish This Range not working and an error-filled console
When clicking on "Publish This Range" in the latest Firefox, nothing happens after pressing "Continue". THis only happens in the new Zoho Sheet version. Additionally, my developer tools console is filled with errors, primarily TypeErrors and internal errors (I assume there's some connection). Full error log (high-level): https://pastebin.com/yn0zfBa9 Relevant error (pops up when clicking on "publish this range"): https://pastebin.com/Khi09MTE (Not the full error, only expanded one level as copy()
Unattended Installer with msi Extension for Group Policy Mass Installation
When the unattended installer has an MSI extension, it can be rolled out with native Group Policy in a domain. The EXE version cannot be (that I am aware of).
Together, Zoho CRM and Zoho Desk enable improved customer experiences in the insurance industry
Industry challenges: Insurance is one of the oldest and most important businesses in the world. Strangely enough, selling someone video games or shoes is easier than selling someone insurance. Among the many challenges that insurance companies face, customer acquisition cost is a top concern. The industry depends largely on long customer life cycles and bottom line growth from cross-selling and up-selling. Flawless customer service is essential for the success of any insurance company. 85% of insurers
Live Webinar: Conduct engaging training in a cost-effective way
Hello, Happy New Year to everyone! We would like to say a big thank you to all our ShowTime users for your kind support the previous year, and we welcome you to the first webinar of the year, 2019. Do you agree that in-person training promotes collaborative learning, enhances critical thinking, and keeps participants motivated? If so, with ShowTime you can enjoy all of these advantages while training remotely. Join our live webinar to learn how ShowTime helps to deliver engaging corporate
How to recover the emails from Spam folder which is deleted automatically?
Hi, the deleted emails from SPAM never appeared in the Trash folder. I need particularly one that was dated from Dec 19th. Can you please retrieve it?
Failed to submit data"
Please be informed that when i connect the internet and synchronize im getting a "Failed to submit data" . Kindly check my account and advise accordingly. Jaeman
Craete report of timeline (history) using zoho report for all modules.
Hi, we want to create a report in zoho report which will show the history of records. We need this report for all modules. Can we do this in zoho reports? If yes can anyone share the steps for this.
Mail Outgoing Problem
Dear Sir, We are using using below mail account. the mail noticed us a spammer, but we are a guniene user, we don't use any promotional mails, ads mail. kindly look in to this, unblock us. do the needful regards admin evergreenexpress. User : ccs@evergreenexpress.in Details :User marked as SPAMMER. Mail Fetch has also been disabled for any active POP accounts. ReplyReply AllForwardEdit as new
attach zoho emails to opportunities
Is there a way to attach existing emails to a opportunity in the CRM? so that when I click on the opportunity, I can view all the emails associated to that opportunity?
This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Hi. I just want to request my domain to be registered with my domain "onpool.kr". But I cannot go further with this error message. "This Operation has been restricted. Please contact support-as@zohocorp.com for further details" When I searched about this message, that says the message appears when I have been considered as a abuser. Please give me a solution, if you can. Thanks.
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Hi Dear, My email is : F.DhilRachmanandi@Zoho.com I was enable to send email it says " Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked " can you help me how to fix this? thankyou
Where is the timer in Zoho Projects?
Since last update I just don't find the timer you could start when working on a task. It used to be in the upper right hand side of the screen. Where is it now? I was extremely useful
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