Impossible to move tasks from a tasklist through the API
Impossible to move tasks from a tasklist through the API. It worked two days ago ... what happened? I am using the following parameters according to your documentation: - ZohoProjects.tasks.UPDATE - tasklist_id I get the following error: "{ "error": { "code": 6500, "message": "General Error" } } " What can I do??
my account is blocked for 4 days
my account is blocked for 4 days
Starred Views - limited to 10?
Looks like there is a limit of 10 Starred Views, wondering if that can be increased to like 20? We create a lot of custom views and 10 starred views is very limiting. thank you
Pre-Populate Field based on Dropdown Selection
Hello all, I am new to Zoho, and I am currently trying to perform a simple task, but I can't figure it out how... I hope you can help me
PDF Niggle
Hi - great work on this project. It finally looks like a note-taking application that I might be able to stick with. Just a niggle for now then: I've installed the Chrome web-clipper giving me the ability to save PDF files straight to my notebooks. This is great, however I've not found a quick way to get rid of the prompt to save these files if I don't want to copy them to a notebook. It can be quite annoying trying to read documents with the 'Copy to Notebook' flag sitting in the corner and I'd
How to move package from not shipped to shipped by Inventory apis?
I am trying to change status of package from "not shipped" to "shipped" with APIs but not able to find any thing on the API doc of zoho inventory. i have checked these apis but these are not helpfull.
Zoho Docs to Zoho WorkDrive
I have heard that zoho docs will be replaced by WorkDrive. Is this true? If so, when will it be happening? If this happens, will the information that we have in zoho docs transfer over to the WorkDrive? Thanks, Laura
Zoho API - Set contact role
Hello all! I have searched in the zoho documentation page and I just found how to fetch the contacts roles, but now I would like to know how to set a role name into a contact using the Zoho CRM API? I.E: I have a contact who doesn't have a role yet, and then use the API to set a role for this contact. Thanks in advance
Calculating the total "unassigned" duration of a ticket according to business hours
We do get these weird values when looking at the "Ticket Status Dashboard" and we think that the cause of these high values is the fact that some tickets are being received out of the business hours. Is it possible to only include the business hours when calculating the total duration for this item?
billing app - add product via search or barcode
hello, We have created a billing app. On invoices, we wish to add products in 2 ways: - by search (drop-down list) on the field "Product_name" - by scanning a barcode on the "reference" field. (smartphone camera) We would like: - if we enter the field "Product_name", the field "reference" must fill automatically - if we scan a barcode for the "reference" field, the "product_name" field must fill automatically The 2 fields must be both in "input" mode and "get data" mode. Finally, the "price" column
Scan to Email Not working
Hi, I have a HP ProM281fdw printer. I have been trying every possible way to set up the scan to email function without having too much of luck. I have referenced the other thread here. I still have no luck. Please advise.
How can I tie a form to Zoho Campaigns? & 2 more questions.
I have a landing page I'm standing up and I don't know how to embed a form that ties into emails sent from Zoho Campaigns. Like if they click Send on the form I have, how do I have the Campaigns tools score that the customer opened and filled out the form? I have additional questions about the form tool as well. I chose a form that has pink and black rollover images for the submit and reset buttons on the form. I need to change the colors of these rollovers, but the CSS edits I'm making to the
Forms Data to Excel spreadsheets
Hello, I try to to implement Creator to get rid of excel spreadsheets in our everyday business workflows. However, we still need to deliver some documents in Excel format to some customers. I used another "low-code forms application" (DoForms) which allowed me to populate a "preformated" excel file, with forms data. This by upoading an xls template with the "data name", (or "link_name" in zoho) prepopulated to certain cells. This would give me in return an xls corresponding to the record, with data
Centralized Template Editor Add-In/App
In Zoho One there are multiple apps that have the same identical need: creation and maintenance of customized document / email template. Zoho CRM offers a very good editor, meanwhile Zoho Inventory does not offer this option at all. I got a message from the Zoho Inventory support team, that a template editor is on the road map. However it would be easier to develop this editor as a single Add-In/App through the whole offering instead to split this for each single application. Each app can be "connected"
Theme color does not hold on duplicate tabs
When I set a theme color and then duplicate a browser tab, the theme does not transfer. Any duplicate tabs get the default black color. I am not sure if this is a browser issues or not. And I understand it is not a real big deal, but I just figured I would bring it up in case there is a possible fix. Thanks.
"Invalid or null criteria specified" error message
As of today 2 separate apps showed the message "Invalid or null criteria specified" when submitting and entry using the mobile app. The two apps had been working properly and no changes have been made. Has there been any changes on Zoho´s side that might be the cause? Can anyone find an explanation or possible cause for this? Thanks in advance Constantino
How to costumize Deal Name in DEAL with a pick list
Hi, I don't want my sellers to write any kind of different Deal Names in the deal name area when converting from LEADS... I would like to set a pick list for it. And is it possible to put a price who would set up automatically depending of the deal name. So set a price for each deal name. Thank you
Adding a new email account
Hi There I have attempted to add a new email account using the below instructions from 2 years ago, however once it gets to verify the account, I am not getting an email to verify it. I have check my other email accounts to see if its coming through to any of these and it is not. Please advise how to add an email including verification also advise the SMTP too. Many thanks Nicole Corr www.FashionStudent.Online Hello, Thank you for writing to us. If you are trying to add users in your organization
Can't get code pasted from zoho doc to work for creating a search page - improper statement
I paste in the code under "Create HTML page with Search parameter" from this page https://www.zoho.com/creator/help/tutorials/advanced-app-building.html#create-app-using-subforms into my editor and I get "Error at line 5: improper statement" error. I followed this whole page 'tutorial' and this was the only thing I couldn't get working (I'm in creator 5). I found a typo in other code earlier in the page to solve one set of code that wasn't working, so hopefully someone else can help resolve why
Recovery Email Account jookey@zoho.com
please Recovery email account jookey@zoho.com Best Regards, Mr.Boonrueng N
combining pdf uploads to create a compilation that can be downloaded
I have a form where users upload several scanned documents corresponding to orders e.g. Courier Reciepts, Bill of Lading etc. For printing, emailing etc. there is a use case where a combined pdf would help that is made from each of the uploaded pdf's concatenated as one multipage pdf. Is there a way to do this in Creator? Ideally I woild have a new column in the Report labelled "Compilation of docs p
Temporarily Deferred Gmail
Hello, Emails have been bouncing back with ResponseCode 221, 4.7.0 Temporarily Deferred since yesterday morning. This is only when we attempt sending emails to Gmail. Could you please resolve the issue as soon as possible?
ResponseCode 421, 4.7.0 Temporarily Deferred
I am facing this when i am sending mail to any gmail addresses. How to fix this ResponseCode 421, 4.7.0 Temporarily Deferred
ResponseCode 421, 4.7.0 Temporarily Deferred
few hours ago i am unable to send mail to Gmail users. several mails are still not delivers few hours this is raw message This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Sat, 01 Dec 2018 14:05:57 -0800 from [~MYMAIL~] ----- The following addresses had fatal errors ----- [Status: Error, Address: <~~~~~d@gmail.com>, ResponseCode 421, 4.7.0 Temporarily Deferred] Message will
"multi select lookup" is not selectable using sheet2app.zoho.com excel import
I am testing out the new (for me at least) sheet2app.zoho.com excel import which looks quite nice. I have some demo data and can set a lookup relationship between my sheets of data in excel, but "multi select lookup" isn't an option for the relationship. I'm not sure I have my data structured correctly for what the import is expecting, but if anyone can layout what the generic format is that import tool needs for one to many relationships (and/or confirm that the multi select lookup should be usable
[SOLVED] Email sending and receiving blocked
My email account has been blocked since Thursday 29 Nov, and I'm having trouble getting a response from Zoho support. They initially sent me some instructions to run a malware scan (which came up with nothing), change my password (which I had done recently anyway, but did again), terminate active sessions, and enable 2FA (which I had done since Zoho implemented it). I use the account for personal email only and have never spammed anyone. My activity history shows nothing even vaguely out of the ordrinary,
Desbloquear cuenta de email
Buenos días No podemos enviar correos desde nuestra cuenta de correos, info@tacveterinario.com Hemos llamado al soporte pero no hay nadie que hable español Pueden ayudarnos.
Recover deleted mails
Today while setting my account in outlook , I accidentally deleted all my sent mails. There are very important details. Is there a way to recover them.
"Account is inactive"
Hi, My business account (username arsharpe2 and email robert.sharpe@evergreen-consulting.co.uk) returns "Account is inactive" when I try to log in to Creator. Unfortunately, the locked account also means that I cant access my previous business emails and business CRM data having a major impact on my business. Could someone please activate the account as soon as possible. Regards, Rob
Can you integrate Zoho Sign with Zoho CRM?
Is it possible to send documents to sign right from a prospect in Zoho CRM? For example, at the law firm I work at I sometimes use docusign to send retainer agreements but I have to go into a separate app to do so. I think it would be amazing if it is
The 'Microsoft.ACE.OLEDB.12.0' provider is not registered on the local machine
I'm trying to use the Creator data migration tool and get the error "The Microsoft.ACE.OLEDB.12.0 provider is not registered on the local machine" when I attempt to open any files. I found info telling me to install various Access Database Engine components which I've done, both 2007 and 2010. This had no effect on the problem. I have Office 2010 32-bit installed and Access works fine by itself. What can I do to get this thing working??
Change physical address which appears at bottom if emails in Campaigns
How do I change the physical address which appears at the bottom of emails in Campaigns?
Sorting subscribers in smart lists based on score with workflows
I have an issue with sorting subscribers based on their score in Campaigns. (See images attached for precisions) To explain, i have a list of 10k+ Subs. I want to classify them with a score based on the scoring capabilities of the software. So i established a scoring and i want to classify my subs this way : Most engaged ones : Score >= 50 pts Occasional readers : 50 > Score >= 30 pts Rare readers : 30 > Score >= 10 pts No reading : Score < 10 pts My subs are obviously scored when they open a mail
Email not going to hotmail
Hello My ip address is 139.59.14.72. Mail is not going to hotmail or outlook. ip is blacklisted again and again why this is happening.
Can't Send Email
Can't send email:
Payment on Zoho forms
Hi I have created a Zoho form for a charity event. I want to submit the form for approval, then if it is approved, return back to the form to take the payment. I can provide a link in the email to edit the form but is there a way to make the payment details only show once the form is approved, and can i open the form with the original details on it? I could not use the form approval status, so i created an approval status field, but then i cannot hide this in the form from the original applicant
Schedule feature missing
If I click on messages in CRM in the top right or on Salesinbox there is no option to schedule emails. I find this strange since it is there in the leads section when I choose to send email. Can you add this or advise how I can do it?
Combining my own projects as a portal user with Client projects as a Client user using same email
As the title indicates, I manage my own internal projects using my normal business email in my own Portal, and I am a Client user on my Clients' projects using that same business email. Is there anyway to see all of those projects in my own Portal, so that I could see ALL of my tasks across both my Portal projects and my Client projects? If not, should I be setting them up in a different way to accomplish that?
Aggregate formula not yielding correct result
I'm trying to use an aggregate formula to calculate % of one value to another in two different tables but in same relationship path. However, it's not returning the correct result although the absolute values are correct as I can see by including those columns in the tooltip. Below are the screen grabs of the formula, the absolute values and the result of the formula in %. As can be seen from the second image below, Total Debt is 657,354 and Total GDP is 240,216, which are both correct but the %
Books Blocked and downgraded although invoice is paid
Hi, I sent the ticket number #27027992 THREE days ago but I received no answer until Today. Please, could you solve IMMEDIATELY this problem? I'm writing you on behalf of Di Italia srl, a client of Sooite Solutions. Di Italia srl has a Standard subscription on Books that which seems to be regularly paid, but now they cannot access to Books and this issue are generating a big problem for the company. I attached two screenshots in order to allow you to understand better this situation. Please could
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