Delete multiple addresses from spam whitelist
When I checked my spam whitelist I found it contains hundreds of unwanted entries. There are a few genuine contacts but most look very spammy. I have no idea how they got there. Something has added them without my knowledge. I'm trying to delete them but it is extremely slow. I deleted a few individually, But using the check boxes for multiple deletes didn't work. I just get a message saying 'Sorry we are unable to process your request'. There seems to be some sort of rate-limiting which slows down
Emails not showing images
Just recently I have not been able to see images in emails. The "Images are not displayed - Display images below" link does nothing. I am using Chrome on windows 10.
"Account is Inactive" - please help!
Trying to reset password for my secondary account with email id:- delliioo123@gmail.com . The error message is "Account is Inactive". I have no idea why it would be considered inactive as it is secondary email account and is used extensively every single day. please look into it at the earliest
zoho.crm.searchRecords() when criteria contains a pipe character
How can I escape the pipe character in a criteria value when using the zoho.crm.searchRecords function? Example: name = "Bank Fu | US"; criteria = "(Account|=|" + name + ")"; accounts = zoho.crm.searchRecords("CustomModule2", criteria);
Neues ZOHO Meetup in Frankfurt zum Thema DSGVO aus der Sicht eines Marketingspezialisten / 23.05.2018
Hier finden Sie weitere Informationen zu diesem Meetup. Wann: 23.05.2018 Wo: Regus Frankfurt, Skyper Villa Taunusanlage 1, 60329 Frankfurt Thema: ZOHO Campaigns und DSGVO Die DSGVO aus Sicht eines Marketingspezialisten Hier gehts zur Anmeldung: https://www.soell-vertrieb.de/zoho-meetups.html
Campaign is under review. Please wait...
Campaign is under review. Please wait... Waiting From Many Hours Please Solve this issue @ Zoho Team . Other Email campaign providers will send campaigns immediately without waiting But zoho campaigns makes hours to wait !...
I can't verify my domain
Dear Zoho, I've bought a domain from Zoho Mail, saktigrahasarana.com. I also have subscribed to Zoho sites and create a website that uses saktigrahasarana.com as the primary domain. But I can't access the address, I can't link my zoho mail to the domain and every time I logged into Zoho mail, it keeps asking to verify and I don't see "Zoho sites" as the webshosting options for verification. I've uploaded the verify HTML file into "zohoverify" folder in saktigrahasarana.com root directory. But the
After changing language I have form field values in both languages at same time
I started using Zoho with English as my language. Than, I changed it to Portugues. However, when I have to fill a form field now I got both, English and Portuguese values, what is a mess. Examle: In Negocio->Estagio: I can choose : "Fechado (Ganho)" or "Closed (won)", what is the same thing. Please have a look at the attachment. Thank you, your product is great! Rodrigo
This domain is already associated with this account
I am trying to configure my domain with the zoho email service, but I get the following error: * This domain is already associated with this account "a*****m@c*****". My domain is conttatoimoveis.com.br The error was generated while I was registering in zoho. Can you help me please
SMS Integration with 3rd Party SMS Service?
Hi, Please share how to integrate with 3rd party SMS Service (except pre-listed SMS service in zoho creator)? Regards, Easwaran
Adjusting Legend Scale
Is there any option to adjust the 'scale' used when coloring a fill Geo-map?
Authentication error. Server returned error "Authentication failed"
I have new Zoho Mail forwarded to a GMAIL Account - this has worked fine for a few years until I started changing passwords due to Heartbleed - apparently I failed to update a recent Zoho password change in my gmail account - and even after updating the info I still get the following error message. Server denied POP3 access for the given username and password. After checking with the Mail Fetcher help in gmail it suggests ZOHO may not be supoorting POP3 access. Any help is greatly appreciated.
Add contact and Organization look up fields
I'd like to see the ability to add contact look up and a vendor look up field for tickets. We have vendors that we report tickets to if we can't solve the issue for the client and open a ticket in their system. It would be nice to be able to assign a 'vendor' to a ticket (we work with 3) and a second contact. The second contact would be the 'vendor' contact that is working on the issue.
Help Center
We would like to give our end users the ability to create tickets through the Zoho Desk Help Center, where they can see updates to their open or closed issues in multiple departments (selectable) and also submit to a department. Forms should be dynamic and adjust to the different departments form fields. Can we customize the Help Center forms to our needs, or can we use Zoho Forms to meet our needs? If Zoho Forms, please elaborate what constitutes a user in the subscriptions: end user or agent that creates
Unable to Use Site Editor
Hello! I am unable to use the site editor buttons (such as Paragraph, Highlight Box, etc). I logged out and back in again but they still are not functioning. They were working fine yesterday. Christina
Items per_page variables
If we get an individual item we get variables relating to Committed stocks but not when getting items by page, will these eventually be passed here or am I better off sticking with getting the open sales orders & processing them this way as making 4000+
How to link Potentials record with Contact through the Zoho API v2
Hello, I'm trying to create Potentials through the Zoho API v2 as follows: $record = ZCRMRecord::getInstance("Potentials"); $record->setFieldValue('Deal_Name', 'Phase 2: Vladimir Mitrovic'); $record->setFieldValue('Closing_Date', date('Y-m-d', $_SERVER['REQUEST_TIME'])); $record->setFieldValue('Stage', 'Phase 2 Purchase (Won)'); $record->setLayout(ZCRMLayout::getInstance(POTENTIALS_PHASE2_LAYOUT_ID)); $recordsArray = array(); $recordsArray[] = $record; ZCRMModule::getInstance("Potentials")->upsertRecords($recordsArray);
vendor infos when add additionnal organisations
Hi, My company has several taxes entities. So i want to create a main Zoho books organisation and add additionnal organisations. If i add a vendor, this vendor this be share within all the zoho books organisations? or i have to create a vendor per zoho
I'm not able to send email: Unable to send message;Reason:554 5.1.8
Email Outgoing Blocked
I'm not able to send email from my account abhishek.qa@zoho.com Please do something as I need to send important emails on priority. My storage space is also not full.
Tip #8 - Velocity Chart
Hello all, We are back with an informative tip on - 'How to measure your team's performance?'. Evaluating the performance of your team on a periodic basis will help the team deliver quality outcome at the end of every iteration. Why do you need a velocity chart? In Scrum, the effort of every iteration is measured by the total number of points that the team estimates. This estimation is defined based on the effort that is required to complete the work items in the sprint. The maximum effort
add new Zoho Mail subscription
Hi, I have one domain which has its emails hosted here at Zoho Mail. I need an additional Zoho Mail subscription for my other domain name. Not additional email user, but additional Zoho Mail subscription so I can host emails for my other domain name here as well. How do I do that? Thanks in advance.
USER NEEDS MAILBOX.. PLEASE HELP
Currently, there is no mail box available for your account. Click the button below to send a request to your administrator. This is the error message the user I just added keeps receiving. How do I fix this as an administrator. Also if it helps I have the free account edition for up to 25 users because I am just testing out Zoho . Please help need to fix this as soon as possible.
I can't receive emails from my website
Hi, I can't receive emails from my website complancerkenya(dot)co(dot)ke. The mx records are successfully pointed to zoho and the email routing is set to remote. Despite all these no emails come through to support@complancerkenya(dot)co(dot)ke when sending through the contact form. I can send and receive no emails without any issue on the zoho platform. Kindly assist on a solution or way forward. I have attached a screenshot on the status of delivery as reported by cpanel email tracking, hopefully
Zoho Notebook Type 'Tab'
How do I type tab in Zoho Notebote as this is possible when using other notes
Zoho Recruit is GDPR Ready.
Dear Zoho Recruit User, Under the General Data Protection Regulation (GDPR), recruiters and employers now have new legal responsibilities regarding how they handle candidate information, and be GDPR compliant. If you're a recruiter based out of EU, or
Get invoice using access token
How to use access token instead of authtoken. https://www.zoho.com/invoice/api/v3/#Invoices_List_invoices In this documentation authtoken is used for getting invoice list,Can i use access token instead ?
Forte Canada - Zoho Invoice
Hello! I was hoping to get an answer if we can do the following. We currently have a merchant account with Forte and are looking at Zoho. - Add a customer's credit card or ACH details to their profile - With this saved information on file, process payments against due invoices as needed. ALSO - Add a customer's credit card or ACH details to their profile - With this saved information on file, automatically process payments against reoccurring invoices This would need to be in Canadian funds (Forte
Login bug with firefox.
Program: FireFox v56.0 64bit Symptom: When attempting to login, (https://accounts.zoho.com/signin?signupurl=https://www.zoho.com/signup.html), after entering my username and password the page fails to redirect to ask me for my TFA confirmation code. The code is in fact sent to my cell phone, so I must assume my login processed, but I am stuck on the login page. Result: Login from Firefox is impossible. Urgency: HIGH What steps have been taken to try and address this bug: I have tried a clean installation
Approve transaction from API ?
Is there a way to approve invoices or estimates from API like "/invoices/:invoice_id/status/draft"? "/invoices/:invoice_id/status/sent" approve but flag invoice like sent too, and it's misleading for the sales person. Can you add the end-point if it's missing, it will help better in our workflow. Thx
Zoho Crm API insert doesnt trigger WorkFlow
Hi! I am using the Zoho CRM with a third party application and am using API. I have created a workflow alert for insertion into Leads. I receive the mails when I directly make an entry but am not receiving the mail on inserting data thru the API. And yes, I set wfTrigger to true. Any help will be greatly appreciated! Thanks!!
Zoho Books API
Hello, I'm trying to use the geturl function in Zoho Creator for Zoho Books: X = input.Invoice_ID.toString(); headerMap = Map:String({"Authorization":"Zoho-authtoken <CODE>"}); x = getUrl("https://books.zoho.com/api/v3/invoices/" + X + "?organization_id=452140211",headerMap); As a response I get: {"code":2,"message":"Invalid value passed for organization_id"} What am I doing wrong?
transfer calls
there should be an option to transfer calls and also put calls on hold. can you please look into this. you have most of the call center options but your missing some very important one.
Zoho Books --> Zoho Creator
Hello, In Zoho Flow I've made a connection between Zoho Books and Zoho Creator where there will be a new record added in Creator after creating a new invoice containing the Invoice ID. In Creator I would like to fetch the invoice information based on the Invoice ID and add a record in a new table in Creator with at least the following information: 1. CRM Account ID; 2. Total excl. VAT; 3. Total VAT; 4. Total incl. VAT; 5. Invoice number; 6. Invoice date; 7. Invoice due date; 8. And when possible
Mail migration transferring content of one folder, then freezes
I wrote to support, but it seems those emails remain unreplied. I'm trying to migrate emails to zoho, but it seems that the IMAP transfer freezes after completing a single folder, incapable to switch to the next one. I need an URGENT response, as my client is waiting to access their account.
Hawksoft CRM for the insurance industry vs. Zoho
I have a prospect who is currently using Hawksoft for his insurance company but he's considering letting us set him up with Zoho. His current CRM is industry specific and was created by a coder who was also an insurance agent so it has integration features that allow for specific carriers such as Allstate, Geico and others to easily make updates to policies and things and the information automatically feeds in to the CRM. Does anyone have any information regarding the advantages of Zoho over this
Create a form in oder to let my client update informations on a Potential
I would to let my client fill informations into a Potential entry of CRM. here the flow I would like : 1 - A Lead fill a form on our website. 2 - Convert the Lead to a Potential 3 - Send a email to the Potential explain him we need more details in order to process. We provide a link in order to get form with some Potential infos pre-filled. 4- The Potential fill the form. 5 - Save the data into the Potential. Someone has already do something like this? How I can create a form with some parameters
Remote / Third Party Authentication
How do I setup remote or third party authentication with Zoho Subscriptions? Trying to do something like remote authentication that is in Zoho Desk: https://help.zoho.com/portal/kb/articles/setting-up-remote-authentication
Import leads and automatically change lead owner
Me and another user will be importing leads for our company. We have another user account on the system that we want all leads to be set to automatically. In the meantime, my workaround has been with a custom view with conditions set like me as owner and no lead status, then I mass change owner. I know there has to be a way to do this automatically using automation. I have messed around with it and couldn't get it to work. Anyone have any input on this sort of workflow with importing leads and
Inserted image pixelated and stretched
Hello, I'm not able to successfully insert images in Zoho Show. When I attempt to insert one, it always appears stretched and way too pixelated. It looks primitive and difficult to read, especially because the images I'm inserting are maths plots. I tried resizing the image, but it only makes the pixelisation problem worse. Is there a workaround to successfully insert an image in Show? This is a make-break feature for me. So if I can't add images that look at least half-decent, I'll have to resort
undelivered email. ERROR_CODE :550, ERROR_CODE :5.0.0 Message Rejected
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. info@doorking.com, ERROR_CODE :550, ERROR_CODE :5.0.0 Message Rejected Received:from mail-it0-f54.google.com (mail-it0-f54.google.com [209.85.214.54]) by mx.zohomail.com with SMTPS id 1525486314929993.4808216730015; Fri, 4 May 2018 19:11:54 -0700 (PDT) Message-ID:<CAFu22A8ybYGez5zW_arAvH3=Y+HRXR3qcHg6yhZLKKhRaRXKbw@mail.gmail.com>
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