Have problems with total number of contacts used in Campaigns
Hello, we started using Zoho Campaigns recently. We have Zoho CRM paid version with 5 users, etc. We want to be able to synchronize our contacts and leads. We expect the total number of contacts plus leads to reach about 10000 in the near future. We started with the free version of Campaigns. After a few failed attempt of fully understanding how contacts are counted for, we ended up with close to 2000 subscribers. After deleting all of them realized that the counter stayed around 2000. We moved
Java Script does not work on mobile site version on desktop version it does
Hi, I want to use instafeed.js to view my instagram feed on my website. Java Script does not work on mobile site version but on desktop version it does. See: http://www.verenaweninger.at/instagram-feed.html vs http://www.verenaweninger.at/mobile/instagram-feed.html How can I get my instafeed.js running on the mobile site version? Please help. Thank you!
DKIM verification not working
Hi, I have update my domain SPF/DKIM dns settings and yet, the verification does not seem to work not sure what else to do to fix this?
Job Position
We are looking for a Zoho Developer with 2 years of hands-on experience building applications on Zoho Creator. This position is based in Atlanta, Georgia. See additional details below: JOB DESCRIPTION: Georgia Building Authority is seeking to hire on a temporary contract basis a ZOHO knowledge developer who shall be skilled in Application Programming, T-SQL Querying, and API Referencing. MINIMUM QUALIFICATIONS: - Two years hands-on experience designing, developing, and integrating applications with
Issue with MX Record
Issue with my Mx record not enable. We change our web hosting location and have input the mx record setting in my dns manager since yesterday, but still not enable. ANY HELP FROM SUPPORT!!! Thank you.
Your account has been blocked due to security reasons. Block Type: Block Type: Mail Incoming blocked. Mail Box disabled. Mail Fetch has also been disabled for any active POP accounts
Hi, Can you please check this account is showing error while sending/receiving an emails. Your account retail@gamme.in has been blocked due to security reasons. Block Type: Block Type: Mail Incoming blocked. Mail Box disabled. Mail Fetch has also been disabled for any active POP accounts
Java Script does not work on mobile site version on desktop version it does
Hello! I use instafeed.js to generate an instagram feed on my website. Everything workes fine for the desktop version. But for the mobile version of the site it shows nothing. Please check http://www.verenaweninger.at/instagram-feed.html vs http://www.verenaweninger.at/mobile/instagram-feed.html What can I do to get the stuff working on the mobile site? Thank you!
Account inactive. Please help me
Hello, I am trying to login to account admin@quatet.zzzz.vn but it says it's inactive. Can you please help? It's very urgent. Thank you! ---------- I have a account admin@quatet.zzzz.vn, yesterday i pay to zoho for used 3 month, price 9 USD. Now i can not login to my account. erorr : "Account is inactive". I don't know why have problem. Please check and help me open my account. tomorrow my email must use and sent to my customer. Thanks zoho very much. (My English is not good) ----------------------
One of my email address is block from sending out e-mail. ( Outgoing is Disable )
Hi support team, I try to re-enable it but it said "the operation permitted for paid user(s) only". the email address is Jariya.p@thaiconsulatela.org Please help asap. Thank you
Contacts' Email Confirmation
Hello, Upon converting a lead to create a contact and deal in B2C model (with custom field - lead type: customer), I would like to send confirmation email to the contact with a link - I have only found a solution entailing web forms as seen here: https://www.zoho.com/campaigns/help/contacts/sign-up-form-responses.html#confirmation_email Can this be done without webform requirement? Please assist, thanks
How new ADD Note will Shows on Top in Report ??
Hie , Created a Subform (Add Note) with existing two Fields :- 1. Date Field (Date) 2. Multiline Field (Note) and created one Custom Action (Add Note) which is button , whenever we click the button the Subform (Add Note) Fields Popup on Screen . When i add new note on Add Note it shows below the previous Add Note in reports , wanna show New Add Note on top always .
Mail don't work anymore
Hello. I created an account here a month ago with this email smarteam3d@gmail.com pointed to this email adress contact@smarteam3d.com. Everything works fine until now when I can't receive mails from my website. It works to send mail from gmail as example to contact, but not directly from website. And it worked in past, because I tested it with yahoo, gmail and outlook and all worked. Thank you.
Customers and vendors in manual journal
Hi, Some times i have some cusomers with very small balnce and i need to close this balances in expences by manual journal How can i do that For example i have a cusomer his name is (A) and his balnce is 15 SR on 30-12/2017 and i want to close this balne in expenses by manual journal to creat journal like this Customers balance adjustement 15 SR (Debit) Customer (A) 15 SR (Credit) I tried to do it but customers and vendors does not exist in manual jouranal when i tried to chose them How can
Pivot Table - Filter DOB field by Month not Year
Form "Employee" includes a DOB field, and a "Manager" field. I need a pivot table to show, for each unique Manager, a list of all their employees with birthdays in each month. I want to apply a User Filter for This Month, and Next Three Months. How do I get the DOB to filter by the month only, and not the year??
How to create 'Cost Plan' and to view the 'Actual Costs versus Planned Costs'?
Dear All, One of our prospects need to define 'Hourly Rates' for each of their resources ( Users ) ( That is OK in Zoho Projects ) Question 1 They need to create a 'Project Plan' creating tasks setting duration and allocating resources to these tasks. After this they need to see the 'Planned Cost' of the project. That is a simple mathematics. Please check table below. Our prospect needs to see a calculation for the 'Planned Cost' total of the project. They will use this 'Cost Simulation' to plan,
Populate picklist with Zoho Books contacts visualization names
Hi everyone, I need to populate a picklist with all contacts visualization names available in Zoho Books. I think that this will be possible by this integration: zoho.books.getRecords("Contacts", myOrg). I get a map with all contact information. Is there a way to fetch only the names of my customers and add them to my picklist? Thanks
Unblock my account!
It appears that after charging the annual email fee TWICE, Zoho has now put me on a free basis, reducing my storage and blocking all incoming mail. Please correct this asap.
Field Update Date Limitation
When a customer submits a ticket, we have them include a date of incident on their ticket. From this date of incident, we need track 120 days so we know when we must initiate the next step of our process. I am attempting to create a field update on a new field that would trigger upon generation of the ticket that would update to 120 days from the date of incident field. Unfortunately the system is limited to two digits and the maximum I can update to is 99 days. Would it be possible to allow three
control panel
I am a super admin and I can't find the control panel button
Problem with the authentication in CRM
Hi, one of our users have problems sending emails from his CRM but not from his email account. Could you give a clue of what the problem might be? Im attaching an screenshot of the error
Zoho Desk Reports
In the report section I can create a report based on Category but not Classification. Yet for the fields Category is not required and can be removed from the ticket yet Classifications is required and cannot be removed. The way we are using the Desk these fields would be redundant. Is there a way to run the reports by Classifications, since it is required, or is there a way to remove the required from Classification so I can remove it from the ticket.
Is it possible for the email editor to fetch the contact's email address from a custom field?
Hi, Suppose I have a secondary email address field on my ticket form. When I send an email to the customer, is it possible to fetch the email from that field instead of the default email field. That way, my "To" recipients will be the one on the custom field. Thank you. Jordanne
Sorry this is attachment from last post
Sorry this is attachment from last post
Bank feeds
Barclaycard updates auto every day .... My other UK accounts - Lloyds & Barclays do not ? Is there anything I need to do to make this happen auto daily ? Since the enhancements there are lots of duplicated transactions being downloaded - I update nearly every day, last time was 10th Jan & today - 12th Jan it brought in transactions from the 4th Jan - Barclays bank UK
Enhanced dependencies
Hello, For most simple projects the dependencies in Projects works well. A task takes longer/shorter then planned and impacts all subsequent tasks Answering what-if scenarios, like adding additional resources or if there is a project delay Projects can accommodate the above. However, most of our project schedules can get complex and that is where Projects dependencies falls short in a couple of areas. Ability to add a lag time to the dependency so that it is tied to the completion date of the
Cant verify my domain
I have tried everything to verify my domain to no avail. I have my domain through google domains. It is crmincorporated.com
Custom Fields in Zoho Projects
We are pleased to announce the launch of the much awaited Custom Fields in Zoho Projects. This is one among the first few significant launches for Zoho Projects for this quarter. Custom fields basically, lets you add data specific to your business needs in online project management. Say, you are in Häagen-Dazs and you are about to place your order in a few minutes. Your favorite Belgian chocolate has gone out of stock and you are a little upset about it. What would you do next?! In no time, you
CNAME / código ZB
BOA TARDE PRECISO DO MEU CNAME código ZB DO MEU EMAIL CONTATO@MAKEVISION.COM.BR POIS ACABEI DELETANDO DO MEU PROVEDOR E NÃO CONSIGO CONFIGURAR NOVAMENTE PRECISO COM URGENCIA POR FAVOR
Can't send emails to international addresses
How can I send emails to international email addresses? Keep getting error 554.
Zoho to Mailchimp Sync not Working
I'm trying to integrate Mailchimp and Zoho CRM so that our existing customers are synced into Mailchimp. I've selected what I'm sure are all the right fields, and issued the sync multiple times now, however nothing is pushing through to Mailchimp. I also require Mailchimp lists to sync through to CRM, but I'm sure the sync will not work on this also. Another question I have in addition to this, If I send an email to a customer from mailchimp who is also on the CRM - will there be a way of knowing
please help me account inactive
HelloI am trying to login to account: admin@quatet.zzzz.vn but it says it's inactive. Can you please help? It's very urgent. Thank you ---------------- I had used my account: admin@chinhle.zzzz.vn 30 minute ago for help. But i wrong account:support@mmieurope.cz Account: support@mmieurope.cz not is mine. Thank you
Verification failed for No Such User Here Sender verify failed
Trying to send an email and getting the errow below: "This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. p****o@c******re.com.br INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed for <s******a@p*************a.com.br> No Such User Here Sender verify failed Received:from mail.zoho.com by mx.zohomail.com with
Banking module
Oooooh, what have you done guys ? 52 duplicated transactions downloaded today ? Nice to see the running balance incorporated but doesn't appear correct to me - running balance differs greatly to what the bank & Zoho says ? Edit : Removed a few of the duplicates that I'd inadvertently accepted & running balance matches perfectly now - certainly wasn't to the amount of the difference but hey, easy to exclude - well done & thanks :-) Whoooeee - matching transactions has also been improved - will now
This domain is already associated with this account
Hello, I'm trying to make a zoho mail account for my oragnization, but every time I type my domain name, I get an error message that says "This domain is already associated with this account "i*****o@a*****"." I recently purchased the domain through squarespace and never made a zoho account. Please help.
Invalid value passed for authtoken.","code":14}
when i am trying to create or edit custom function getting issue:- " Unable to perform this operation. Please contact support@zohobooks.com.".
The 'Quick Learning Series' - Post 1 : New webinar - 'Onboard with ease'
New Year usually dawns with a lot of new sign ups for Zoho People. If you are waiting to get started, then this is the right moment! We are running a webinar next week on how to 'Onboard with ease' Go ahead and register for this webinar to get rid of that initial hitch! Date: 18 Jan 2018 To register, visit https://www.zoho.com/people/free-webinar.html
Item Groups Alphabetical
Used to be able to hit the "Name" column in item groups to put them in alphabetical order like in "items". Is there a glitch or can't that be done anymore?
How can I control the display permission of report with Deluge Script, Zoho Creator
Hi, When displaying a Report with Zoho Creator, I want to use Deluge Script to control the report's visibility by the department of the user who is logged in: display permission user's IP Address restriction dynamic filter criteria setting to the report On Form, I understand we can run Deluge on OnLoad. If there is no OnLoad functionality to Report, please let me know the workaround to achieve the above requirement. Thanks, Junya rashiku corp.
TLS Handshake causing login problems?
Good morning, I am the admin for my library's email accounts. I was able to login this morning with no problem but none of the other users in my organization were. In the lower left hand corner it says performing a TLS handshake with zoho.com and then it times out. It gives me the same message when I try to log out of my account or when I try to go to the Help link. What do I need to do to fix this? Thanks! Chris Hamburg
HELP PLEASE WITH CHECKBOX LIMITATION BETWEEN THE ZOHO FORMS in FORMS , CREATOR AND SITES
maybe i'm a novice but it's been frustrating using checklist in the 3 different ZOHO forms... from FORMS to CREATOR to SITES ... each has a function i need but none has the ability of all of which i need together. what am i doing wrong with ZOHO SITES Form when i insert a checkbox field that it has no option for columns nor can i change it in the definition? i want to display a list of 5 by 10 so 50 to choose from
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