Cannot receive email but can send email
Hello, I cannot receive email but can send email from my domain: agro-productivity.com Could you please help to check ? Thank you !
change primary domain
how do i make my secondary domain my primary one???
Sharing Issue
I have shared an application with one of the user. The forms named Orders, Depot Despatch & Depot Arrival is being shared with the said user but instead of the said forms the user 'piyush257' is able to view Customers form instead of the above 3 forms. Please help. A screenshot of piyush257 is below
I can't receive emails - '553 Relaying disallowed'
All of the incoming mails to my domain are bounced with '553 Relaying disallowed' message. This happens two days already. I'm going to move all my paid zoho subscriptions to google if this is not resolved within a few hours.
Any domain no selecting....
Please Help me
Photo contact where stored ?
I upload a Photo to my contacts and I see it in the left uppercorner. Beautiful ! Can it be a bigger size ?? Can I get this Photo in a Listing like: ( via create a new View): Mr. Johson xxx@yyy.com ..Photo xxx Mr Carsten yyy@zzz.com .. Photo yyy Thanks for help. William
Disabling Email Notifications (Free Plan)
Is there a way to disable the automatic email notifications that customers receive on free plan? If so, What is the work around? If not, Do you plan to fix this? Best, Jacob
Need Help with "Oops, it seems you have not verified your primary mobile number yet"
Greetings, I started creating an e-mail account zoho for the domain www.frootnatural.com, the code was sent to the mobile number. My computer quit unexpectedly before completing the validation. When trying to give continuity I received the following message "Oops, it seems you have not verified your primary mobile number yet". The problem is that I forgot the password I had set. The email that was being created is frootnatural@frootnatural.com. Zoho does not recognize the e-mail, however it says
Workflow Not Tiggering
I have workflow with a custom function that at the end updates a status field in our cases module. There is then a workflow setup that is supposed to trigger when the status field is updated. When I test the code from "save and execute script", it works perfectly the update triggers the workflow and there are no issues. However, when a new case is opened via the webform the custom function executes like it is supposed to and updates the status but the workflow that is supposed to be triggered by
Login with Authentication Token ID, Email-Id and password using api
Hi, I have checked generating Auth token api which inputs Email-id and Password, refer below API-request url. https://accounts.zoho.com/apiauthtoken/nb/create?SCOPE=Zohopeople/peopleapi&EMAIL_ID=ZOHO-Email-ID&PASSWORD=ZOHO-Password The above Request url, returns a Auth token with result as TRUE/FALSE, but the problem here is Auth token restricted to a count of 10. 1.) Can the Auth token restriction be removed ?. 2.) Is there any other request url to check authentication with only Email-id/Username
ERROR_CODE :554, ERROR_CODE : 5.1.8 Sender Address Blocked
Dear Zoho-Team, yesterday I got this error message and since then I don't get any mails - neither to my zoho-mailbox nor to mailboxes connected to the zoho mailbox. Can you please do something about it? My email is: (deleted due to security reasons) And
Numbering on spreadsheet not working like exel
I am trying to renumber a column from sporadic numbers to a sequential set. 1, 2, 3, 4 etc. When I highlight then all and go to the bottom right corner, like on excel and when I drag it down to fill, it sets everything to the first number I selected. So from in this example, it does NOT go to 1 2 3 4 5 6 7 8 etc, it turns everything to 1 1 1 1 1 1 1 1 What's going on here? I have A LOT of numbering to do and this will get very cumbersome. Thanks
Api
Is it possible to stop automations running when updating custom fields through the api ? I have an invoice delivery date custom field which gets updated quite frequently ( Google Calendar updates Zoho via api ) & I don't want automations to run because of this ! This is a workflow that notifies invoice payment so it's triggered when edited, no suitable field filters available except the statuses ! This will be obsolete when Zoho guys bring out the LONG AWAITED customer payments workflow ! :-)
Help with "Oops, it seems you have not verified your primary mobile number yet"
Hello, I started creating an e-mail account zoho for the domain frootnatural.com, the code was sent to the mobile number. My computer quit unexpectedly before completing the validation. When trying to give continuity I received the following message "Oops, it seems you have not verified your primary mobile number yet". The problem is that I forgot the password I had set. The email that was being created is frootnatural@frootnatural.com . Zoho does not recognize the e-mail, however it says that the
VENDOR statement of accounts
The template appears to be different to the customer statement & displays unwanted custom field label & values with no way to remove them ? They are not included in - Preferences | Contacts | Customer Billing Address Format either !
folders
I'm trying to create more folders under my inbox and its telling me I cant add a folder with this name. Its also not letting me edit the names of current folders
Invoice "Items" Not Categorized On P&L Report and Listed as "Sales"
On the "Profit and Loss" report is a generic "Sales" category for "Operating Income" On the invoices linked to the generic "Sales", they seemed to be properly categorized to the specific Items being sold (visually), but not linked for some reason. So I found I had to manually go into the invoices, and manually re-enter the "Items" to be properly registered in the Report. Is it possible to be user error? Could it possibly be a bug to do with Recurring Invoices?
Sending e-mail via SMTP with secondary address
Hi there, I use prestashop plataform, once I configure my e-mail contato@reservejoias.com.br I can send e-mail thru the plataform just fine, but once I configure a secondary e-mail, in this case loja@reservejoias.com.br I get the following problem: Expected response code 250 but got code "553", with message "553 Relaying disallowed as contato@reservejoias.com.br " My control panel in ZOHO can only be reach when I am logged in with contato@reservejoias.com.br so this one is the main one. Can anyone
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Dear Zoho, I am also facing this issue of Unable to send message;Reason:554 5.1.8 Sender Address Blocked, it is incurring me loss as am not able to reach my cutomers in time and all incoming and outgoings are getting bounced... Please suggest. My domain is: vnpt-software.vn. Thanks. Thanh Dat email: thanhdatepi@gmail.com
Inconsistent search results.
Has this been raised before? I have a database which defines a service, the service name is free hand entry by user. Another user at a later date searches for services based on availability by time and location. I search the database and provide a list of services by name loaded into a drop-down list. The user selects the service by name, I collect that and search the database to recover the record appropriate to the selection. This sometimes does not work. It does not work because of an inconsistency
Disable hotkey
Is there a way to disable or configure hotkeys of Notebook extension in Chrome? The hotkey "Ctrl-\" activates Notebook. However, it is the same hotkey as closing tabs in Zoho Mail. It becomes a bit annoying when the hotkey triggers unintended actions. Thanks.
Developer Help
It is abundantly clear that Zoho needs dedicated support for it's developers. I can't get answers to basic questions about the platform. I have clients I am developing for that can't wait weeks for answers. Please provide information on how to contact support and have a reasonable expectation of an answer in a reasonable period of time.
Tip #26: Add new prospects through your incoming call pop-ups.
As part of our weekly Tips and Tricks series, we are back with a small tip about adding prospects to your CRM database faster. If you've integrated your telephone provider in your Zoho CRM account, the calls that you make or receive inside Zoho CRM would have contextual business information. That way, you'd know details of any lead or contact who's calling you, before attending the call. But when a prospect who isn't in your CRM database calls you, you would get an incoming call pop-up from an
I can not receive emails
Since the beginning of the week I have not received any email. The people who send me the email leave a message that I can not receive it
Create Payment Automation Script
Hi there, I am trying to automate some routine tasks. I have integration with Shopify, all paid orders from Shopify automatically create Invoices in Zoho Books. To track the payment inside Zoho usually you need to manually track the Payment by clicking on this action – https://www.dropbox.com/s/cfkrngbsxkqc4sk/2017-12-16_18-14-45.png?dl=0 I want to automate this process for Invoices that created from Shopify. To do so I have created automation script which will be performed via Workflow Rules. Here
Incoming and outgoing mail is blocked
Dear All, can you reactivate my account please and inform as to why this has happened? I have only send few emails Pls unlock account : nabyl.guennouni@casaevents.ma Regards
subscription "status" field in response-- what are the possible values?
What are the possible values for the 'status' field when I am retrieving a subscription via the API? So far I have: live, cancelled, trial What are the others so I can program for those to determine if a subscription is valid? Thank you.
How to verify my domain?
I use wix and I followed all steps to verify domain but was not successful.
Verificacion dominio
Buenas tardes intento de intentar crear una cuenta de correo con el dominio liveboudica.com pero al momento de hacerlo no me ha dejado verificar el dominio, y no puede hacer nada. Ayuda urgente por favor. De antemano muchas gracias equipo de zohomail
Sign up failure
L.S. So I have decided to sign up for ZOHO-One, but there seems to be a stubborn problem at ZOHO's end. Since yesterday I have been getting this error: So now I can not sign up! (not very encouraging )
How do you make a custom form in CRM?
What I'm trying to do is make a company paper form electronic can this be done in CRM?
My mail client can't not sync more than few hundred emails from Zohomail
Hello, My client is no longer able to connect after syncing the most recent few hundred emails. For some reason, Zoho returns "Service Unavailable". Thu, Dec 21, 2017 at 4:21 PM Authentication error. Server returned error "Service Unavailable" Thu, Dec 21, 2017 at 4:17 PM 200 mails fetched. 2014 mails remaining. Thu, Dec 21, 2017 at 4:15 PM 200 mails fetched. 2014 mails remaining. Thu, Dec 21, 2017 at 4:13 PM 200 mails fetched. 2214 mails remaining. Thu, Dec 21, 2017 at 4:10 PM 200 mails fetched.
Missing Plug-in
I recently just purchased an iMac and noticed that my dashboard isn't working inside of safari on my new computer. Instead of my usual pipeline graphic there is only text that reads "missing plug-in". Please help. Thanks
Outlook issue
I tried to send an email to outlook address an doesn't work... This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Fri, 17 Nov 2017 02:00:59 +0100 from admin@ittotal.ro [admin@ittotal.ro] ----- The following addresses had fatal errors ----- [Status: ERROR, Address: <nita.carmenmioara@outlook.com>, ResponseCode 451, 4.7.500 Server busy. Please try again later from [31.186.226.248].
Activities - import with lead information
I wanted to muss upload activities. They should be associated with leads. How do I put the leads information in the upload file to ensure, that these activities are linked to the leads? (Btw. I'm using the German language version)
CRM - can multiple mail accounts show up as one inbox?
Using CRM, I've got multiple email accounts - can I configure settings to have them show up as one email inbox?
Amazon Connect Integration
We are setting up the Amazon Connect phone integration with our CRM. If you have too many agent status you can not see them all or scroll, unless you minimize your zoom to about 75%. Anything we can do to fix this? OurcClient is not willing to scale back on the amount of status they use. Browser Zoomed out to 75%
Migration of Data through Email ID
Hi All, I want to import/migrate Potentials into the CRM, however the related to does not pick up Email Address. I need to use Email Address since there are more than one person with the same Contact name.
multiple update records API call trigger the workflow rule? i
multiple update records API call trigger the workflow rule? i tried but it does not trigger the call i have a workflow rule which trigger on record update, if i update the record through single record update than it works but if i update records with multiple record update it does not trigger the workflow rule please clear this
Problems getting email to work (send mail)
I just started working on Zoho today. have gotten my google mail integration working but whenever I try to send an email from the CRM, it doesn't work. I'm trying to utilize the email templates. It originally said that i need to disable adblock...which I believe i did. Still nothing. I think i accidentally disabled the alarm saying to disable adblock as well.
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