Disable email notification to lead owner when mass updating
Hi All, I'm the super admin of my zoho account and this week we changed our "lead status" list options. Yesterday I update all leads in our database (15,000) where "lead status is empty" to "not assigned" using the mass update feature selecting 500 records each time. Because of that, the owners of the leads received TONS of emails. How do I disables sending email when doing mass update? As Admin, I don't to send emails to the lead owners when doing mass updates. Thank you Daniel
email sent from gmail is not being recieved
email sent from gmail is not being recieved.
Unusual sending activity detected when sending email
I am getting an error when my application tries to send an email via a specific zoho email account. I use this email account to send emails on specific events such as account creation, account approved, post approved and stuff liked that. The error i get is '550 5.4.6 Unusual sending activity detected. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_blank>Learn more.</a> Use the link mail.zoho.com/UnblockMe to unblock' What is this error message and what does it mean? Can it be avoided?
I can't send mails to @hotmail accounts and other
The original message was received at Fri, 24 Nov 2017 09:38:25 +0100 from rperez@inviertis.es [rperez@inviertis.es] ----- The following addresses had fatal errors ----- [Status: Error, Address: <xxxxxxxxxx@hotmail.com>, ResponseCode 421, 4.7.0 Temporarily Deferred] Message will be retried for 4 more day(s) ----- Transcript of session follows ----- This is the answer to this and other emails that I have sent. Thanks
Table Column data in other table
I have one Table called Leads. Depends on this Table i create a Query called Außendienstmitarbeiter Query. In this query we have workers name, which we dont have in Leads Table. Now how can i bring this column with Workers name in Leads table. Thanks in Advanced from Berlin, Germany
Zoho Report DELETE API changes
Hi Zoho, For about a year we have an application going that uses the Delete API to delete everything in a Zoho Table. This was working for the entire year until early last week when something changed. We noticed that previously we called an HTTP DELETE action to trigger the delete but looks like the API was changed to use HTTP Post. Was something changed recently as I have tested this on my business and personal Zoho account and receive the same error "7005 unexpected error" Do you have any idea
Share a report whith my admin
I'm a user in Zoho and like to share a report (I have made) with my admin and our other users. Is this possible en how can I do this?
Zoho Projects Sync Issue in Zoho Reports
Hi Viewer, We are importing the Zoho Projects into Zoho Reports using Zoho Apps in Zoho Projects. Five(5) Sync option is closed in Zoho Reports.Now the Error is occurred in Zoho Reports as 'Initial Fetch Failure'. So anyone give the idea about this.I shared the Screenshot for the reference.
Conditional Formatting Retention
Hi We converted a report to Excel & HTML (Inline as well as Attachment in Email) where we have configured Conditional Formatting for a column. We have configured colors for different criteria. Post conversion in Excel & HTML (Inline as well as Attachment in Email), the conditional formatting is not retained. The conditional formatting is retained only in case of PDF conversion. Have you got any plans to cater to the above in near future?
Lost Closing Date
(Some, not all) closing dates are not showing up on reports of open potentials. Entered the same as others where the dates are displayed and no filters are applied. Just started to happen recently. Suggestions?
Mail are not coming to my inbox
Mail are not coming to my inbox as well as other accounts from these domain
Mail are not coming to my inbox
Mail are not coming to my inbox as well as other accounts from my domain
Incoming mails can't received
Dear Sir, This is to inform you that I created mail id by using of company id. Mail outgoing is successfully done but there is no incoming mail. on trial basis I am sending mail from my Gmail, It returns back with an error. mail id - bharat.dodiya@msquaremanagement.com 550 No Such User Here Kindly do the needful at your earliest. Best regards Madan Mohan madan.moharana@gmail.com
Form fields in url parameter?
I'm creating an application where I need the data from a form field to append to a url parameter. How can I do that? Example: First Name: ____ Last Name: ____ <submit> Go to Next URL: www.domain.com?FirstName=#FirstName#
Recuperar emails
Olá, Todos os emails da caixa de email da conta paula.louzada@fm2s.com.br foram apagados. Preciso recuperar. Como faço?
Insert Record into Cases with Custom Fields.
Hello All, I am trying to insert records into Cases module in CRM. I am using the following restful URL to do it. If I try to insert data into a custom field it errors and gives me a 4500 error code. (Internal error). If I do the default fields it works fine. This is the url I am using: https://crm.zoho.com/crm/private/xml/Cases/insertRecords?authtoken=AUTHTOKEN&scope=crmapi&newFormat=1&xmlData=<Cases> <row no="1"> <FL val="Case Origin">Web</FL> <FL val="Status">Claim Filed</FL> <FL val="Subject">New
Can we have a have a separate Cancelled status for Tickets?
Hi, I noticed on the Ticket Status field that it only has 2 main Status options - Open or Closed. It would be best if we have a Cancelled option that's not categorized on either, for emails such as Spam, email alerts etc, which are not valid concern nor issue. There are a lot of scenarios wherein auto created tickets are not appropriately tagged as a closed or resolved ticket. Now, the system does allow us to create custom status, but we need to choose whether it's considered an Open or Closed status.
Best way to mark leads inactive?
Currently our team has almost 14,000 active leads in the system which have been accumulated over many years - some purchased by lists, some from sales people who have moved on etc etc. Of these, I believe there are less than 1,000 up to date, valid, quality names. However, it feels counter intuitive to start deleting leads from the system (we may want this data should someone come back to life later). So we've decided we need to "archive" these people in some way. Separating them from the fresh leads
invoice template row totals not showing currency format starting this week
In my Quotes / Invoices / and Purchase Order templates - in the Grand Total for each row, they are not displayed in currency format, this is a problem that started this week. I assume there was a Zoho CRM update this week that caused this problem. Wondering if there's an easy fix or way to roll-back this Zoho CRM update?
Proxy Settings - Zoho CRM
Hi All, I'm trying to install Zoho Add-In for Outlook, however it is asking for Proxy Details. I load all Proxy Details and tick use authentication box and then click save, but as soon as I do that and try to log in it still asks for Proxy Details. It seems the proxy details are not saving in the form.
This operation is restriced?
I can't add in my domain www.agwaa-hwaa.ga
Tired Pricing Discount not by % but by flat fee
I am new to Zoho, Ive been doing some research and i found what is called "Price Book" and i see that it offers discounts for qty. and i see that its done by a % discount. Our pricing structure is still based on tiered discount but we dont use a "%" discount we use a flat rate fee. Is there a way to change this? One Product Example: SEX 1-14 15-24 25-49 50-99 100 Male $3.45 $3.35 $3.25 $2.89 $2.61 Female $3.25 $3.19 $3.01 $2.66 $2.55 Straight Run $3.25 $3.19 $2.85 $2.65 $2.2
Potential(Lead) Update
Hi All, Can some one point me the steps to do the following for a Potential(Lead) ? 1. We have a quotation generation system. We get the Leads data from Zoho CRM and dumped the data to our won system. 2. We do generate quotes against that lead. 3. Now Once the leads are converted to Quote. I want to updated the lead status back from our system to Zoho CRM that it is closed. What is the simplest way of doing it? Only thing I want to do now, is the status update. I do not want to update any invoice,
Where can I find the full documentation for searchRecords criteria?
I see that searchRecords method supports operators like "AND" and "OR". But where can find the full documentation of all operators available to specify the criteria?
Custom Picklists and CRM API - Not Supported?
Hello - Not sure if I'm missing something, but it appears that I can't access the custom picklists that have been added to my organization's 'Cases' type via the API. I've inspected the returns from the getFields method (https://www.zoho.com/crm/help/api/getfields.html), as well as the returns from the getRecords method (https://www.zoho.com/crm/help/api/getrecords.html), but neither of these show the field I'm looking for. Is this not supported, or is there something I'm missing in my call signature?
Link to Forum
Dear All, I've eventually found this page via Google but is there a link to this forum from inside the crm program itself?
Update event using custom function
Hello, I wish to associate an existing event to a custommodule3 record. I have tried: eventMap=map(); eventMap.put("CONTACTID",project_array.get("CONTACTID")); eventMap.put("RELATEDTOID",input.project_id.toLong()); eventMap.put("SEMODULE","CustomModule3"); updateResp = zoho.crm.updateRecord("Events",currentid.toString(),mp); Any ideas please? Simon
In Zoho Desk using API calls is there an easy way to query the total number of tickets?
If I knew the total number of tickets, I could keep looping, retrieving records till I reach that limit. Or, What would be the most efficient way to loop though making multiple record requests until you have retrieved all of the tickets in the database? Thanks,
Time zones for leads
Is there a way to set the leads in the system to sort or be listed by timezone pulled from the area code on the lead?
Please tell me about how to register attachment data using Zoho CRM API
Please tell me about how to register attachment data using Zoho CRM API. I am planning to create an input form for recording in Zoho CRM using the API. I would like to implement a function to send attached files as well. Is there a way to send attachments using Zoho CRM API? If there is a method, please tell me how to write XML.
DKIM - Keep failing
Dear M/s.Zoho DKIM keep fail on zoho validation & third-party checker says that the record is valid. kindly do the direct update/validation from your side. Domain : alreyamiglass.com we highly appreciate your favorable response at earliest. Thanking you.
Imap not working properly on Mail Client.
I am using High Siera on Mac. This is a new mac. I have configured Mail client as imap. I have two problems. 1. I am not able to send out any email using Mail. I can receive them. 2. The mails are not syncing. The Mail shows "downloading messages" for ever. I have 15gb mails on server but it should not take many hours or days to sync them. I deleted the account and created it again but the same problem persists. 3. Response of support team is too slow. It should be in minutes rather than days.
Is it possible to update the values in the picklist using API?
Hello all, Trying to get a definitive answer to the question: "Is it possible to update the values of a picklists (in Accounts/Leads/Contacts/Events) using API?" I'm not talking about Webform but the picklists that are used to enter data on the ZCrm Record when hit edit. Thank you, Erk
Project Calendar
How do I create a multiple day event in a Project Calendar?
Default Sort option for custom List Views
I have a list view of my today + overdue tasks. I'd like to have it automatically sort by date.
Contacts within Accounts - Templates
I am looking at sending update emails to contacts who sit in certain accounts. In the account entity we have marked accounts (i.e by Industry) and want to send a 'Template' to the contacts within this account type. I can generate the data in reports, but want to automate and record the template being sent to those contacts Can anyone helps!!! Ben
???
Campaign is under review. Please wait... If it has been a long time since you sent your campaign for review, please contact us by emailing support@zohocampaigns.com This is a very annoying screen when I see this. I did try to send the mail to the customers amost 3-4 hours ago? What is the problem that still ''Campaign is under Review. Please wai''!?? This kind of delays are not acceptable. I am sorry but you are very bad at e-mail campaigns!
Verify Crazy Domains domain with Wix Nameservers
I understand that I need to add cname or txt records to verify domain in Wix hosting as my domain's NS are with Wix. Problem is that I've had constant problems with Crazy Domains email hosting so have to move to a better email host and am in the process of having a new website built because the web designer that built the old site in Wix won't provide me with login details to Wix hosting. I am unable to verify the domain at Wix level and it seems that the cname record I've added into the domain
Failed to receive email
Dear team ZoHo, why we have only 2% left but we can't get any mail in Zoho. When I test to send mail but failure please give me information about this problem.
CRM Hack 18: How to ensure leads are assigned the first stage when attempting to create with an intermediate stage?
Hello everyone ! We shared a hack earlier on leveraging blueprint to restrict users from creating leads from an intermediate stage. Let's take it one step ahead. This week's hack helps assign the 'first stage' to a lead created at an intermediate stage. And this change in the lead stage is notified to the manager concerned. Let's consider a sales process with eight Lead Statuses - Attempted to contact, Contact in Future, Contacted, Pre-Qualified, Event scheduled, Event updates, Convert Lead and
Next Page