Can't reset password as it's sending to same email address
Hello I recently signed up using google to sign in. I am currently using the domain 1upradio.co.uk. The admin account is hayden@1upradio.co.uk. I removed the google account as a way to sign in and now I can't sign in at all, because there isn't a password, and I can't reset the password. What do I do? I can verify I own the account using a CNAME record or use another account that I do have access to (liam@1upradio.co.uk) Thanks!
Zoho Mail Encryption
Is Zoho Mail encrypted? If not, is it an option or will it be?
I can send email but can't receive
Hi, I followed all verification procedures and found it perfectly done! Same time I can send email through my mail associated with my domain but can not receive anything. The error message is Message not delivered Your message couldn't be delivered to admin@--------.com because the remote server is misconfigured. See the technical details below for more information. The response was: 550 Please turn on SMTP Authentication in your mail client. mail-io0-f180.google.com[209.85.223.180]:43092 is not
Transparent PNG
Hi, I am trying to use a transparent PNG image component in an Email Template (using the new editor). However the transparency does not appear to work. Is this a known issue? I have a workaround by redoing the image with the same colour background - however using transparent image backgrounds would be preferable? Thanks
FONT - RTL in zoho subscriptions - bug!
In one of the invoice templates I can select FONT - RTL but when I try to save I get error message. This font is available in just one template, in other ones it is gone. I tried Zoho Invoices and there I can select this font without problems. I would appreciate help as I really need RTL font with arabic support.
DKIM setup for Zoho Recruit outbound
Is it possible to configure custom-domain DKIM signature for outbound emails sent via Zoho Recruit?
Hello, help me set the password
Hello, I registered an account with EvanWALTON00596@gmail.com, I have not set the password, I accidentally deleted EvanWALTON00596@gmail.com now, now I have no login password, please help me to bind EvanWALTON00596@gmail.com, The mailbox is info@iptv188.com support@iptv188.com.If I quit my login now, I might not be able to log in again because I didn't set the password. Thank you!
can't reach imap.zoho.com or smtp.zoho.com
Hi, I've been unable to reach the Zoho mail servers from linux or from my Android phone. Nothing happens when i try to retrieve mail. Sending mail produces "GaiException: getaddrinfo failed" on Android. Pinging imap.zoho.com or smtp.zoho.com fails from either android or linux, mobile network or home internet.
Some emails bounce back with blacklist error message
Some of my emails bounce back with the below blacklist message. I checked on http://www.surbl.org/ where I get a message saying IP address is not blacklisted. So, I am not really sure what is going on..... Can somebody please help. Thanks, Louise This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. karincomer@worldonline.co.za INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :rejected
DMARC policy
Hi! I keep getting these emails on my admin account. The situation is: I have an email address, lets say piet@puk.nl, which I forward to piet@puk.com. Puk.com is my Zoho account. On Puk.com, I forward the mail to piet@gmail.com. And then i get below email. What should I do? The following message could not be forwarded to piet@gmail.com for piet@puk.com Technical details of the failure: 5.7.1 Unauthenticated email from kpn.com is not accepted due to domain's 5.7.1 DMARC policy. Please
Please Support Sign Up ZohoMail
Hello Zoho Mail Support, Can you help me? I buy 10 domains.xyz, and then I realized I could not create email with domain.xyz. Can you confirm my 10 domain.xyz help? I paid $ 5 per domain. Thank you very much! 10 Domain.xyz: wow-sunfrog.xyz tee-sunfrog.xyz tee-shirts.xyz bestseller-sunfrog.xyz bestsellers-sunfrog.xyz bestsunfrogshirts.xyz best-sunfrogshirts.xyz bestseller-shop.xyz buy-sunfrogshirts.xyz discoversunfrog.xyz
Mysterious name and time on status bar (bottom right corner)
I have seen on zoho email at the bottom right corner of the status bar displays same contact name with time and gray or green dot next to it. What does that mean? What does the time refer to? I am guessing green means person is online.
FILTER LOOKUP
HOW CAN I FILTER THE RECORDS OF A LOOKUP BASED ON THE RESULT OF ANOTHER LOOKUP OF THE FORM?
Add key codes and friendly URLs to projects, tasks and bugs
You should consider a full review of how projects, tasks and issues are identified. I was a Jira user that moved to Zoho Projects and one of the features our company misses and needs the most is the ability to refer to a task or bug with a simple code instead of a lengthy - not useful - number. For example, when creating a project, ask the user to set a project key (4-5 letter unique code). Thus all tasks and bugs are created with this KEY as a prefix. Of course, this hast to be shown in the URL
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hello, I have tried to set up new domain @ aliks.com.ua. It doesn't allow us create first mail during setup.
error: This user is not allowed to add in Zoho.
Hi, When I add email user to my domain x-agriculture.com, I got this error: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details Please help.
Leave API
Hi I need to use the Leave API to add new records, I have this url: https://people.zoho.com/people/api/leave/records?authtoken=xxx&xmlData=<Request><Record><field name='Employee_ID'>yyy</field><field name='To'>2017-09-13</field><field name='From'>2017-09-13</field><field name='Leavetype'>344394000000217165</field></Record></Request> I would like to know what field to add to the above url to be able to add numbers of hours I was on leave, the leave type I have selected has "Hours" as Leave Unit.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.
Hello, I receive this message each time i try to send an email. Recipient address are good...but your mail system refuse to send. This message was not with one contact, its persistant to all my contacts i've try to send an email. I can receive mail without problem, but i can send. This is the error message (name and email was changed for confidentiality) user@domain.com INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 <user@domain.com>: Relay access denied Received:from mail.zoho.com by mx.zohomail.com
SPF and DKIM in Cpanel
Hi guys! I do not have access to my domain controller. but i have access to websites Cpanel. What can I do to set the SPF and DKIM in my Cpanel? I can send an email. But no emails come to me. Gmail shows such a message: Message not delivered Your message couldn't be delivered to **** because the remote server is misconfigured. See technical details below for more information The response was: 550 Please turn on SMTP Authentication in your mail client. [xxx.xxx.xxx.xxx]:XXX is not permitted to relay
Unable to connect to ssl://smtp.zoho.com
Hi, I have a zoho email account and I am trying to configure it in opencart for SMTP authentication for sending mails. But I am getting the following error. PHP Warning: fsockopen(): unable to connect to ssl://smtp.zoho.com:465 But the same is working if I am using google SMTP & authentication. Can anyone help me with this. Thanks, Pritam Dehingia
Cannot connect using username@zoho.com via mail client
I have set up an email account using username@zoho.com and can sign in to Zoho webmail using these credentials. However, when trying to connect via an email client (mail on iPad and Outlook 365 for Mac) I get an "Unable to sign in. Check your credentials and try again" error on the MacBook and an authentication error on the iPad indicating that the credentials used to sign on to webmail are being rejected when used in the mail clients. Any suggestions?
Unable to uninstall Facebook Advert manager extension
Hello We have been trying to uninstall Facebook Advert manager extension. PFA error message. Kindly assist on the same. Also, can facebook business manager ids along with the pages be synced with this extension? Thank you, Kalpana
Support Traditional Chinese?
Hi, dear Zoho Creator developers Will you support Traditional Chinese in the near future? I noticed that Simplified Chinese has been supported for a while, but Traditional Chinese is still not supported now. If you plan to support Traditional Chinese, and just can't find someone to do that for you, I will be very happy if I can help. Best Regards, Traditional Chinese user Pegasus Roe
Linking article with multiple departments
Hi, Inside Zohodesk knowledge base, I want to link the same article with multiple departments. How can I do that? Is there any negative impact also on website ranking if I do so. Regards, mukesh
Zoho not processing our site's contact form emails, what could be wrong?
Since we switched to Zoho, messages sent via our site's contact form has stopped working, meaning, our guests emails have stopped getting to us. We use cloudflare DNS server and we've added Zoho's MX, SPF and DKIM records accordingly. Sending and receiving of emails on Zoho works perfectly, but our contact form has stopped working. What exactly do we need to do to get this to work? Thanks in advance. Josef
SOLVED: Three forms, tryign to auto populate third form using values of first form
I have three forms Parent Process, Process and Process Task Parent Process Form Field: Title Type: Single line of text Process Form Field: Title Type: Single line of text Field: Parent Process Type: Multi Select Lookup based on Parent Process Title Process Task Form Field: Title Type: Single line of text Field: Process Type: Single Select Lookup based on Process Title Field: Parent Process Type: Multi-Line text. Values fetched based on the selection made in the Process field. The script to perform
A problem with the contact form on my website
I'm not sure if this relates to Zoho mail or not, but I wanted to ask help for this issue here. I finished changing the mail server to Zoho. I changed MX record, SPF, and DKIM. Everything is working now as expected except the contact form on my website. When anyone fills the form and hits submit, it shows an error message. Which means it is not able to use the mail address something@mydomain.com to send messages. Is this because the mail and the domain are hosted on two different servers or what??
Mail account blocked
I ve got my mail account blocked due to quota exceeded. I free up space but still blocked. Please would you unblock it. My account is asesoramiento@clfhigieneseguridad.com.ar Is URGENT please . Thanks a lot.
IMAP frome outlook Request password
i'm using micorsoft outlook with imap config and using until 13/10/2017 the microsofy outlook request password when i sync so i input password and the microsoft outlook show popup login again, so i decide to login website with same user and password the result is i can access to webmail without any problem after test with microsoft outlook and web idecide install on livemail and setup mail account the result same as microsoft outlook the message show AUTHENTICATIONFAILED] Invalid credentials(Failure)
Message not delivered
my messages are not delivering and its showing The response was: 550 Please turn on SMTP Authentication in your mail client. mail-lf0-f49.google.com [209.85.215.49]:52744 is not permitted to relay through this server without authentication.
Recuperação de Senha
Olá! Não consigo recuperar a senha de super admin para a conta comercial@gpcad.com.br Quando tentar resetar o sistema impede pois a conta está hospedada no proprio zoho mail. Já enviei email para o suporte como solicitado e não obtive nenhuma resposta.
Does Zoho Mail have an HTML email editor
Hi, I just set up a custom domain email address with Zoho Mail and I want to be able to send out HTML email marketing blasts. Does Zoho Mail have a WYSIWYG html editor for this?
zoho mail server blacklisted as spam
I recently got this mail rejection upon sending (see below). It looks like one of your mail senders is causing a problem for us. INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :rejected because 135.84.80.216 is in a black list at dnsbl-1.uceprotect.net IP 135.84.80.216 is UCEPROTECT-Level 1 listed. See http://www.uceprotect.net/rblcheck.php?ipr=135.84.80.216
Message sent marked as spam due to zoho IP listing
I received the following when attempting to send: It says that the zoho sender IP (not mine) is on a spam list. INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :rejected because 135.84.80.216 is in a black list at dnsbl-1.uceprotect.net IP 135.84.80.216 is UCEPROTECT-Level 1 listed. See http://www.uceprotect.net/rblcheck.php?ipr=135.84.80.216
Urgent: UCEPROTECT black listing Zoho's mail server IP
Hi Zoho Support. We are utilizing Zoho Mail as the mail provider to many of our customers. We have had numerous complaints from our customers that have their mails bounce because of UCEPROTECT blacklisting Zoho's mail server IP. (135.84.80.216) This is negatively affecting their daily operations and I would like to urgently request that you look into delisting this IP as soon as possible. The problem has been reported on your forums 2 days ago and is yet to be resolved. Please look into this and
IP has been Spammed by UCEPROTECT
Hi everyone, My email has been spammed by UCEPROTECT - 135.84.80.216. This is the original mail: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :rejected because 135.84.80.216 is in a black list at dnsbl-1.uceprotect.net IP 135.84.80.216 is UCEPROTECT-Level 1 listed. See http://www.uceprotect.net/rblcheck.php?ipr=135.84.80.216
Multiple ticket formats
Hi. My company is at the beginning stages of configuring Desk to replace our current help desk ticket system. Our need is to be able to create a different ticket format and required fields for about 15 different internal departments. For example, our real estate department needs a different set of fields for tickets about store maintenance than our customer service department needs to process customer refunds. I have seen a couple of forum topics relating to multiple ticket formats being a future
Email Blocked
Hello. I want to report that sender1.zohomail.com is been black listed by UCEPROTECT-Level. If I send emails to some recipients, I get the following email back: ----- The following addresses had fatal errors ----- [Status: ERROR, Address: <obdsub1@tresnamuda.co.id>, ResponseCode 454, 4.7.1 Service unavailable; Client host [135.84.80.216] blocked using dnsbl-1.uceprotect.net; IP 135.84.80.216 is UCEPROTECT-Level 1 listed. See http://www.uceprotect.net/rblcheck.php?ipr=135.84.80.216, Status:
Your 135.84.80.216 adress blacklisted
we can not end mails to a speficif set of acounts, Because it said : INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :Your 135.84.80.216 adress blacklisted. // 135.84.80.216 Saludos Jesus
Bank payment split
Hi, I have a lease payment from the bank and when the payment goes out I need to split it into interest and principal to enter in my books, but it does not give me the possibility, the only way is to create two manual entries and then match them with this one transaction, if I could split the transaction amount (like you can do with deposits) would be helpful. Thank you -------------------***------------------- Many young men started down a false path to their true destiny. Time and fortune usually
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