Unable to add Alias Address
I added an email alias as "allclear" then tried to add a second "allclear2" and got the email error. I also tried several variations including "test". No joy. See screen shot. Please advise. gary[at]kruck[dot]me
SPF and DKIN entries need ro be configured.
SPF and DKIN entries need ro be configured. I get this message every time I open my Zoho account. Everything is working fine, why do I need ro change anything and how do I do it?
How to initiate MX record verification
Dear Support, How can I re-initiate MX record verification. At the time of initial setup wizard option was there but DNS was not propagated. Later I cant find any option to re-initiate the MX record verification. Please suggest. Thanks.
Added Domain in GoDaddy not receiving emails in Zoho
Original Domain is dakotasyndicate.com New is reserveofnd.com I'm able to send emails but unable to receive out of Zoho. I would like to start using the reserveofnd domain but still get emails sent to the dakotasyndicate domain. thanks
Email delays
We've been getting a significant delay in receiving email since the end of last week. Can someone let me know what's going on?
Format Question: How to get your text to not have a border?
Hi, I need help trying to get my text to go to the end of the page rather than in the provided box Also, I want to add a form from mailchimp in and link it to that page but it's not allowing me to do so. Help!
Zoho authentication with Shopify
Hello We started using the the Zoho campaigns facility on the free plan. We went through the process of associating our account with Shopify. However when we did this we received a popup window saying that it was successfully associated, and if window does not close in 10 secs, we should close it and reload Zoho compaigns. Well the window did not close, we reloaded the Zoho campaigns page. We just cant seem to get it authorised all though the Zoho campaign app is visible in our Shopify app section
Change Calendar
With addition of the change module to the ServiceDesk Plus Analytics, has anyone had any success in creating a change management calendar with Zoho Reports? Any suggestions on how one might accomplish with Zoho Reports? Thanks, Craig Rice
Function to Update Field
I would like to create a function that calculates age in days from a known field and then populates the information into another field. The formula for calculating the field would be: Abs((Datecomp(${Design Requests.Date Submitted},Now())/1440)) My question is how do I create the function and implement it on a schedule so that it updates those values every night for reporting purposes? Also, only records in a specific stage would need the calculation done.
Problemas para recibir
Buenas tardes Tengo problemas en recibir correos si puedo enviar. Les agradezco su ayuda. ldelgado@sevem-grandoptical.com Luis Delgado
Unable to add contact@mydomain.com
Hello, My email are hosted at zoho, I'm trying to add the user :- contact@nurabytes.com I've checked for aliases and there are none with this email address. Everytime I'm adding the account it's sending an invitation. Can you please help, thank you!
Sender Address Blocked
Hello, I noticed that i cannot send any mail anymore from wordpress (smtp). SMTP ERROR: Password command failed: 554 5.1.8 Sender Address Blocked SMTP Error: Could not authenticate.CLIENT -> SERVER: QUIT Is this account blocked? Can this be fixed and what causes this? It is only used to send registration mails from a wordpress site with +- 20 mails/month mail: info@berlaarsedansstudio.be Thanks!
ADD Column API call with DEFAULT , MANDATORY values
Is it possible to set a default value and columns mandatory when using the ADDCOLUMN zoho action in the REST API ? I could not figure it out based on the documentation: https://www.zoho.com/reports/api/?shell#add-column THanks.
Forwarding email address for ticketing emails
Hi guys, Zoho Desk came with support@examplename.zohodesk.com I should mention we are on the free plan We made a forwarding address on our domain: helpdesk@examplename.com to forward to there Works fine, only when I communicate with someone and they hit reply it sends it to both addresses, and so I get two email notifications and see two responses on their ticket Any way to not have duplicates in this case?
Drop down list translation
Hi, Could you please tell me if it's possible to automatically sort entries in a drop down list based ? The sorting can vary from one language to another . Thank you,
Created a Survey - cannot get answers - HELP!
I didn't realize that I would not be able to download the responses (I know!). We tested every other thing and I made an assumption that I'd have access to my responses and not just in multiple windows. Can I pay for one month and download the answers? Thanks.
Task notifications in iOS apps
Hi, For me, its important to have notifications for the tasks. I have checked the notification setting in the app, but there is no reference for Task Notifications. Is there any way to do implement this?
EXTREMELY URGENT - searchRecords Not Working For Potentials
Hi Support Staff I have relentlessly searched forums for the answer to my problem, with no luck. The following works fine: https://crm.zoho.com/crm/private/xml/Contacts/searchRecords?authtoken={$token}&scope=crmapi&criteria=(Phone:Test) The following returns error 4832: https://crm.zoho.com/crm/private/xml/Potentials/searchRecords?authtoken{$token}&newFormat=1&scope=crmapi&criteria=(Potential Name:Test) I have tested these two calls from within PHP and from browser. Only difference is the module
CNAME Verification failed
I need to verify my domain manually, even though I created a new host (Zbxxxx.mydomain.com.au) - my domain registrar will not allow to create new CNAME and verification fails. Can I take a screenshot and send this to you for verification?
Any ideas to improve the screen display speed of Zoho Creator’s form that has lookup fields.
Hi, I need design ideas to improve the screen display speed of Zoho Creator’s form that has lookup fields. Some lookup destinations has over 400,000 records. I think that the lookup fields automatically read the records of the lookup destination at the timing before the lookup fields is displayed, but is there any way to disable the reading or control the number of records to improve the display speed? We'd tested to investigate what is the main reason to slow the screen speed as follows: Testing
Can't sign up
See attached image. It will not let me create an account and only gives me "error occured"
Can't sign in iOS
I can't sign in anymore in the app Zoho Social with my iPhone. When I press the button 'Sign in', nothing happens. If have iOS 10.3.3. I reinstalled the app, but that doesn't help.
Recovery Admin Account
I need your help, forget the password of the administration account of my domain (syberianboxsolutions.com), try to recover it with the system, but only allows me to select the administration account that obviously I do not have access, please, I need your help
Edit/manage/delete custom functions for related lists
I cannot seem to find a menu to edit/delete the custom functions which were created for related lists. If I click "Add related list" -> "Custom functions", it just shows me the menu with two buttons "Get one from the gallery" and "write my own" However, if I go into the deluge script editor, and select "call function", I see a bunch of functions under application = myfunctions namespace = default namespace
Bug In zohomail || User not visible
Hi, dhananjay ( at ) maxcareofindia.in Not visible in list and showing error like user already exist in system. :-( Please help.
What is the syntax for migration when specifying folders
I am trying to migrate the drafts folder and its subfolders. When adding an account, under Folder Option I chose Folder Specific and entered INBOX.Drafts. It migrated only the top level emails, and ignored the subfolders.When I tried to specify the subfolders, it froze with the message: "Adding members..." I was using the following syntax: INBOX.Drafts.Folder1,INBOX.Drafts.Folder1.SubFolder1, INBOX.Drafts.Folder1.SubFolder2,INBOX.Drafts.Folder2,INBOX.Drafts.Folder3 What syntax should I be using?
Tip #14: On Reports
Hello folks, Following our weekly tips on using Zoho CRM, we are back with a tip for this week on Reports. Tip #14: On Reports Everybody loves Reports. More so in sales! Reports give a sense of direction to the sales reps in terms of where they stand and what they have to do specifically to reach their target. They quantify the sales reps' hard work and give them the much needed sense of achievement and motivation to push further. Zoho CRM comes with a set of standard reports and the option to create
How can I submit eMail data from a service account.
Hi, Before the restriction on 'public sharing', I was able to set up a form for eMail data import, and I would be able to have our SQL server use a service account (email address) to send data into ZOHO. Now the restriction is in place, I cant do that, and I will have to set up the SQL Server account as a user in Zoho, however this is not an email box that accepts incoming emails. So I cant authorise the Zoho account. How can I achieve email posting of data, as I used to with the applications that
E-tendering and e-procurement
Is there an off-the-shelf solution from zoho for this? Or perhaps a Zcreator solution.. For procuring purposes, I negotiate contracts between multiple subcontractors. There is software out there that let me do this in a structured way. Even with online mini-auctions where the subco's can bid on the project. It would be great to have such software integrated with my Zoho products. (which I love.) Please advice.
Account disabled
Dear Team, The following email IDs are not working. We are getting the error message as "Account Disabled" for the below 2 users abalushi@smefoman.com amabdullah@smefoman.com Kindly fix this issue at the earliest. Thanks, Wasim. R
Accidentally deleted emails today 20 mins back to make space as I had backup in Outlook
Hi Zoho Team I was making space in my Zoho inbox, so I downloaded all emails to outlook and deleted emails from my zoho email. Now I see that Outlook synced with Zoho mail and all mails I deleted from webmail have also been deleted from my local outlook servers. Can you please restore all the emails I deleted today? email: saif.nadeem@purpleseas.com These emails were very important. Regards Saif Nadeem
Help - Not receiving emaila
Hi, I set up an e-mail account with Zoho Mail a few days ago, but despite following the whole set up process and ensuring that the MX records are correct, we are still not receiving any e-mails (we are able to send). The e-mail address is info@4greatstuartstreet.com - please can someone help. thanks in advance, Paul.
Paid Account blocked - less than 20 legitimate mails - NO RESPONSE from Support
New account, paid a full year (after trying your service with a separate free account). Over the last 24+ hours, we have tried to contact you to no avail, not even an acknowledgement of our requests. After four support requests (two via your website and two via Gmail to your recommended Support address), there has been NO RESPONSE from your Support. So perhaps this Forum may help. - Sunday - set up account and sent nine (9) mails to test SPF/DKIM/DMARC . Seven to our own Gmail accounts and two
after adding mx records to my GoDaddy account, not able to receive email
i have added all the mx records as mentioned under ZohoHelp. The problem is i am able to send the mail from my zoho mail. But unable to receive any email. My domain is manishvig.com
Giving unique name for excel export files.
I extract the relevant sales pipeline reports for a fixed time period as an excel file. 1. I have created a weekly pipeline report which is sent by email every Friday. 2. this file along with other data is linked to an excel dashboard file. 3. During our weekly meet this helps in getting a status of our sales pipeline salesman wise, product wise, area wise etc., along with region wise sales in the Excel dashboard. My problem is this. ZOHO CRM has a unique way of naming the export file (some random
GST Migration guide for Zoho Inventory
Zoho Inventory Indian edition has now geared up with new features, ready to make businesses GST compliant. This article focuses on how to get your existing organisation in Zoho Inventory to migrate to the new GST regime. Note: Any organisation created on or after July 1, 2017, will be GST ready. As for the existing organisations, it just takes few minutes to get it set up. Migrating your existing organisation to support GST To migrate your existing organisation to support the new GST regime,
Lead Prosess
I would like to be able to create a process from leads. - when a lead is created, I would like to be advised of the lead creation and in the email be able to know the name of the lead and who created it, I have not bean able to create this on my process. - Is there a way to create a Module that will do all this once the lead is created, we need to advise 2 people that this lead is created and it only lets me do one?
Zoho Docs Sync is now compatible with Mac OS High Sierra.
Apple released it's latest OS update MacOS High Sierra a couple of days ago. We've updated our desktop app accordingly, so that users who have upgraded to the new OS find no trouble with syncing files. An important part of this update is that Zoho Docs Sync now supports the new Apple File System that has been introduced with the OS launch. Download the latest version of Zoho Docs Sync here. Please write to us at support@zohodocs.com for help. Cheers, Zoho Docs
Urgent Inbox Bloqueada
Dear Sir, Eu sou o Professor Gunja, por favor ajude-me a desbloquear o meu inbox, por questões de espaço ja ativei o encaminhamento das mensagens a uma outra conta minha por favor Carissimo estou muito necessitado em receber algumas teses que me foram enviadas para revisão. Atenciosamente.
553 Relaying disallowed (in reply to RCPT TO command))
Hi, I am trying to send an email from CentOS 7 by using mail command and I am encountering following error when trying to send it to another email address (samraw003@gmail.com) . However, when I send it to myself (sammeer@irop.in) it is geting delivered. Please help I am not able to configure mail setup. relay=mx.zoho.com[204.141.32.121]:25, delay=1.7, delays=0.01/0/1/0.6, dsn=5.0.0, status=bounced (host mx.zoho.com[204.141.32.121] said: 553 Relaying disallowed (in reply to RCPT TO command))
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