invoice lost in spam!
Hello Can someone help me recover an email that was automatically deleted from spam? It is an invoice I need to declare to IRS until the 25 th , it is urgent , please. Thank you
How to recover deleted email from SPAM folder
Hello I need to recover an email from spam , that was deleted automatically after 30 days. It s very urgent ! Can you please help me? Thank you
New mail adres
Hi I wanna change my email adres to somthing else like xxxxx@zoho.com but I can´t find in the settings how to do that. How do I do and what is the incoming port number in zoho mail?
Live mail and Phone ask Password
Hi im with trouble becouse all emails on domain: sanusleader.com are ask password the promble is on live mail phones etc... anyone can help please ? we can login via webmail Best Regards
Retrieving email error POP3/IMAP
We have our main email and a few personal emails as well and using a third-party app to keep all 4 of mine easily together. Both a friend and I can connect to all emails using this app but all of a sudden none of us can receive the emails from the main Zoho account. Both our personal ones are still functioning that is thru the main account. Any ideas?
I'm not receiving any emails
I was able to receive and send emails, past two weeks I'm not receiving any emails. Please help, I have clients sending emails. Thank you Jerin Oomen
Mail from facebook and instagram is missing
Hi, I am not receiving emails form facebook and instagram. Mail from Instagram is critical as it is sending the login passcode to the mail id admin@dealkistan.com . Emails from other websites work normal. Please check the issue as I cant login to Instagram for past two days.
Form Schedules with bulk records
I need to send messages in bulk messages at different times of the day. Is Form Schedule right way to do this? What will happen when bulk records scheduled at the same time?
Unable to share applications
I have not been able to successfully share any Creator applications with other Creator users. We have all walked through the "Share Application" resource documentation, but have still be unsuccessful in being able to share any of our apps with each other. The message we often see is: You have logged in as --UserName--. You are not allowed to access this application. Please click here to login as a different user. Click here to go to your Home Page. We are currently using the Professional edition
[Bug] Amount withholding amount input box missing in '+Customer Payment' view
There is no input box to specify the withheld amount here: http://prntscr.com/gmp60d Please fix this bug. Zoho Books Version: India
Contacts missing
Seems like there are a few people experiencing same problem at same time. See question thread https://help.zoho.com/portal/en/community/topic/missing-contacts-20-9-2017
Cant receive from one sender
A friend of mine is trying to send me a message, but is getting a Error Message. I attached you a Foto of the Message. Can you tell me what the Problem is? I am receiving other Mails without Problems. Cheers Joel
contact emails not prepopulating
Hi. When i start to type an email address into the 'to' box most of my contacts no longer prepopulate. I have checked my contacts and they are all still showing in the contacts. Only a small number of contacts now prepopulate? Could i have accidentally reset something or changed settings or is there a zoho error? Thanks
Mail not able to receive mail
I have configured bairajgp.com with zoho mail and updated MX records too. Still, not able to receive email on this domain. PLEASE HELP
Incoming mail blocked
Incoming mail for 1 of the email addresses is being blocked. Following message received by a sender. The response from the remote server was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes Final-Recipient: rfc822; scsharma@trailblazer.in Action: failed Status: 5.2.3 Remote-MTA: dns; mx.zoho.com. (8.40.222.121, the server for the domain trailblazer.in.) Diagnostic-Code: smtp; 554 5.2.3 MailPolicy violation Error delivering to mailboxes Last-Attempt-Date: Thu, 21 Sep 2017 00:23:06 -0700
Fetch records from multiple subforms
Hi, my set up is as follows: Form1 >Subform1 (Name) >Subform2 (Address) >Subform3 (Bank Details) Form2 >'Name' Lookup field to Subform1 (inputs name from Subform1 'Name' field) >'Address' field (Want to input corresponding address that was entered into Subform2 at the same time as Subform1/3) >'Bank Details' field (Want to input corresponding bank details that were entered into Subform3 at the same time as Subform1/2) How do I link the subforms together? Can I fetch from a combined report? Unless
Help! Cannot receive email
Hi , I cannot receive any emails. Please help me how to fix it. my domain: sisfrog.com thank you !
Blocked email
Hi! I dont know why my email has been blocked. Could you help me to solve this problem?
Error al procesar la solicitud No fue posible enviar el mensaje; Motivo 554 5.1.8 Email Outgoing Blocked
hi Zoho Email Team this account: gaby.gonzalez@biotempak.com it seems blocked, could you help us . is very important to sales departament
sending campaigns
Hello i have problème to send campaigns when i arrive at this page I don't understand the problème because i send all the time the same news letters i just change image but it's same size same name etc could you help me ? Thank you
Changing a field type
Can I change a field type after it has been created and populated with data for records? I want to change a "number" field to a "string". Seems like a reasonalbe transition go this way. Is this possible? Thanks, Brad P.s. I have created a couple multi look up fields and it has a max of 2. Is this going to increase? Is there a reason for the limit?
Can't get pop up to move
When I open a ticket, a big gray pop up with the customer's email comes up and blocks half their message. How do I fix?
Marking Spam manually does not improve filtering at all
Hi Zoho, I am getting about 10 spam messages a day, despite having been marking them as Spam through the web interface for several weeks. The spam source seems to be the same, same message, no change in filtering ability at all. I already use DNS blacklisting (which works, but does not depend on what I mark as spam). Could you please train the filters so that they reject all that garbage which keeps coming? (The mail account in question is vaclav@vipassana.sk registered at zoho.eu (not zoho.com)
How to clear list Allows IPs?
Dear, ZohoMail Team Hi... I want to ask. I have account on ZohoMail with domain luckycoins.co.id. Before, I have setting Allows IPs on Control Panel features. Now... On my office, the internet IP has changed. I cannot login again with administrator account. So... How I can login again? How I can clear list of IP range? Please help. Thank you
Zoho Logo
When I present a presentation I get a Zoho logo in the top left corner of the screen. Even though I have changed the organisation logo to my company logo. How do I remove it?
Need to delete 15,000 emails from inbox
Hello, I am using Thunderbird client with Pop server connection. I did not realize that I had to enable email delete on BOTH the client and server account. One of my accounts (anne.n@webeshoe.com) has over 15,000 emails in it. I would like to delete all emails more than 14 days old. I tried using the Zoho web email client but it only allows me to select 200 email messages at a time. So I tried to use my Thunderbird client to re-download all the messages in the Zoho inbox and then tell the
Using Bounced Reason in a Custom Report
Hi everyone, I'm trying to create a custom report that includes the Bounced Reason for emails in it (I know there's already a built-in Bounce Report - I'm trying to add more to it). There's no Campaign as all emails are being sent via a custom Action/Workflow. Is there any way to include this field in my Report? Thanks.
Email autofil
Since signing in today the auto-fill on the TO email does not work. Just a small number of emails show when I start to type but most do not. I have checked that all emails are in contacts and the option to auto-add on send. I have changed no settings. This really slows down my work as I send over 100 emails a day.
OST to PST Converter - the most effective way to convert ost to pst file
When the task of OST to PST Conversion was getting close to impossible, USL Software came up with its tool OST to PST Converter (OST Extractor Pro) which stripped the task of all its sophistication. With the help of its latest technique, strong coding framework and numerous services form the company and exclusive features, the tool has been able to tame the formidable task of OST to PST Conversion. Now users easily convert OST files to PST format, without harming their database, easily and accurately.
strange beheaviour of conditional formating
I have a roster in a zoho sheet. I want every teacher to appear in the roster to have its own color. So I made 7 rules, on for every teachter for example: `tabname`.C5:I442 and in the condition the name of the tracher. This works fine but.... Whenever I change or copy something, zoho sheet makes a new rule for just that cell, ahusting my original rule, preventing the earlier rules to work correct. The result is that the condtional formating is not working on all the places anymore After 10 or so
Website designer is unusable.
Most of the uploader pages stay stuck on a continuous loading screen. I left the picture uploader on to see how long it would take - 45 minutes before I gave up. I have Zoho Mail and I love it. I've been wanting to use the website designer for quite some time because of the price and all of the features. This is extremely unfortunate that the website designer is so unresponsive. I checked the status page, everything is running fine on their end, but on mine, terribly.
Support team not responding on emails.
I am requesting for some information related to my Zoho Desk and have reported the same on support@zohodesk.com. Its been more than 10 days no one has replied to my queries.
Admin Password
Hi, I get the message "Your current password is wrong", when I try to do something in the control panel, that requires admin password. It seems I had made a mistake while noting down my admin password, while setting up the mail on Zoho. How I can I reset or learn my current admin password? Appreciate your help, thank you.
ZOHO DESK STATUS
When will Zoho Desk be back up?
unable to add user under my domain
Dear Sir/Madam, I am unable to add user under my domain -----@tourmosquitoes.com. Plz help me to resolve the problem. Thanks
Can't receive, but can send emails after transferring domain to another domain provider
Hi, I transfered may domain to another domain provider (not hosting). So I had to setup my mx records again on that provider platform. I don't know if I need another ZB code, and if I do, I don't know where to get it. I can send emails, but cannot receive them, and I need them urgently... Thank you very much Carlos Correia
create my corporate mails with my domain sucargasegura.com
Good evening, gentlemen, zoho. I currently try to create my corporate mails with my domain sucargasegura.com and I am wrong of number and when I try to register it does not leave me with this with another number and I am the domain administrator sucargasegura.com and I would like to change it by this number +573135745116 that I can do to solve this problem.
Separate web hosting causing email conflict
Hello, I'm a web designer and my client recently registered a domain name, and created a subdomain name through Zoho for his email a week ago. It worked fine until I signed up for a webhosting service elsewhere to work on his actual website, but once the name servers were changed, it caused email conflicts, and he can't sent or receive now. What is the solution so that he can continue using email through Zoho as before, while I can continue work on his website?
Editting primary email
Hi Zoho Team, I want to edit my primary email account in Zoho which I misspelled as dr.nikkki@maxwhitedental .com (i.e. triple ‘k’ in Nikki), I want to correct it to dr.nikki@maxwhitedental.com (i.e. double ‘k’ in Nikki). Please do help me in this contrast, I tried to correct the detail under info tab but it doesn’t let me do so. Regards, Nikki
Limit sending email by domain
does anyone know if the following is possible. I would like to restrict sending of email (of certain users) to internal mail only. ie. only able to send email to users on the same domain. example: me@mydomain.com can send email to you@mydomain.com fine you@mydomain.com can send to me@mydomain.com but me@mydomain.com is prohibited from sending mail to you@yourdomain.com or any other domain other than mydomain.com hope that makes sense? Andy
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