Applying received payment to the AR opening balance
To whom this may concern, Within the opening balances, we included an amount for AR. We have received payments afterwards which should be applied to the opening AR balance. How can payments received be applied to the AR's opening balance. Thank you
How do I issue credit against paid retainer?
How do I issue a credit to a customer against a retainer that has been paid?
Collaborate Tab Not Working
Hello, I noticed when I try to post something using the collaborate tab in zoho social nothing happens, I would like to store notes and ideas here.
How to properly account for VAT
I am a bit lost as to how to properly account for the collected VAT and than distribute the payment to the government. I get collect payments where 19% of the deposited funds are VAT. So when I record these payments, I need to specify that 19% of that needs to be paid out to the Financial Authorities. But on the purchases I make that include 19% VAT, that amount should be collected and is deducted from the VAT payments that I owe. So how would I create separate accounts where I can track VAT collected
View field records
Hi guys, On the zoho creator app, how can i modify what i see, when i click on reports? For example: Report A: Record A Phone number A, Status A Record B Phone number B, Status B But i would like to see: Record A NamePerson A, Status A
Blocked incoming mail
Hi Support, Can you unblock my account. It was block due to exceeding the daily mail size quota I have already deleted some of the emails but I still can't unblock it. raf@tritelph.com Thanks.
Delete transactions in Bank account
Hello, Team zoho I have a difficulty I created two types of account "BANK AND MONEY" plus now I plan to delete some transactions in the account type "BANK" plus does not allow me to select the moves and delete at once. Being that causes many disorder and it takes a long time to erase all the movements. In the type of account "MONEY" I can select and delete at once, now I want to know why they did this and what is the difference? Please refer to the images I have uploaded. Thank you.
Periodic invoice change description month automatically
Hi, Is there a way to set a description for my products that takes the month of the current invoice. For example I have costumer X and he buys every month for € 500,00 flowers. I now need to set a periodic invoice where I can invoice the subscription for flowers which will be invoiced every first of the month. InJanuary I have a productrow as follows Description Quantity Unit Price VAT Total Flowers ( January ) 1 monthly
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
This looks like a very common problem noticed in your Forum. I am facing the same now. My domain, theteashop.co.in. Now I am a little concerned. Is this whole mail thing buggy cause I would be using this for business mails and seeing the number of issues, and failing at the first step, I am concerned. If so many people report the same issue, why is it not attended to at the root cause level instead of resolving it one person at a time ? Please let me know if zoho is stable enough to be used as a
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
I registered my zohomail acccount about 3 weeks now or more, the outgoing messaged got blocked yesterday evening, i have tried this morning, still my outgoing messages are blocked, i can receive but can't send out message. Kindly mention the reason and unblock my zoho mail account, my email id mbiyema5@gmail.com, also state the limit of outgoing message per day. Thank you
Exchange gain / bank fees
Hi, Our base currency is ZAR and we have been paid from a customer that is setup in USD. The transaction is $100 but in our banking statement the payment comes in as R1255. There is a fee (I suppose from the banks) for the balance. The system converts the payment according to the customer as $97.36. I can't match the statement line because of this outstanding amount and in adjustments it want to record it as an income/deposit when it should be a loss. Even when I record the payment on the invoice
IMAGENES EN ZOHO
buenas tardes, Queria saber si hay posibilidad de crear una tabla en zoho reports añadiendo una foto a los articulos que tengo ya sincronizado. veo que puedo añadir una columna con URL pero no veo que pueda añadir la imagen. gracias.
Account is not active
My account beautyzonefit@gmail.com is saying my account is not active. I can't access my email.. I need it fix
Domain verification
Hi, I have just purchased my domain through Zoho but do not understand how to verify it. Zoho does not appear in the drop down where it says Select your domain's DNS Manager (DNS Hosting provider) from the list: Can anyone please assist me with this. Kind regards Donna
sendmail via subform event
I have two forms: Projects and Tasks. Tasks is referenced via a subform within the Projects form, so users will only interact with the Projects form, and won't touch the Tasks form directly. I want to send an email when new tasks are added via the Tasks subform in the Projects form. I am using the sendmail function on the Projects > Tasks (subform field) > On Add Row event, without success. I suspect the problem is that OnAddRow executes the script as soon as a new row is created, but for my
Not able to setup email by using exchange in iphone 7.
Not able to setup email by using exchange in iphone 7. It is not verified Please provide solution. Thanks, Nelson
Zoho not working in outlook and unable to send email from zoho mail
Dear Support Team, I am an admin user of the account arizontal.com wherein the problems are faced only with my emailid - none of the other users are facing the issues. Below are the two issues: 1. ONLY my email account is not working in outlook while other email accounts that I have created are working perfectly - all the outlook settings are same. 2. On Zoho mail I am able to receive the emails whereas the emails that I am sending are not received by the recipients, neither they are receiving them
Mail not working
My email is not working Is there any issue with the server please advise all mails are bouncing back thanks Teji
Outgoing is blocked
Hi Zoho blocked outoing message at one of account. Whats happened? We dont send any suspicious mail http://take.ms/NrOju
Suddenly "Inactive account", please help
Dear support team, could you please tell me what can I do if my account suddenly becomes inaccessible? name of account is ent.mail@zoho.eu it worked well last week, but not now I use it from personal purposes and work, and sometimes I use it fromm different locations (virtuals machines across the world) Could you please assist me and make this account active again?
Live Webinar: All About Zoho Docs
Hello Everyone, Get ready for the next live webinar from Zoho Docs. This webinar will give you a complete overview of Zoho Docs. At the end of the session, you will know how to: Create a profile and manage users Manage organization policies Store files and collaborate with your teams Analyse access stats and audit reports Work with Zoho Office tools Day: Tuesday, 11th July 2017 Time:10AM to 11AM PDT Register for the webinar here.
Sorry,you have reached the maximum limit in your current edition
I have the free edition and am almost ready to move to a paid version. It states today I have reached my limit when trying to add a new contact? I deleted a few contacts and it still give me this limit notice. I cannot add new accounts either, even after deleting a few. Please advise.
Sorry,you have reached the maximum limit in your current edition
Hello, I have a question, today I started receiving this message "Sorry,you have reached the maximum limit in your current edition " but i only have around 700 records. I am using the trial version and it states that you can have up to 5000 records. If you could help it would be greatly appreciated. Randy
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hi, I recently subscribed to your Zoho services and I'm trying to setup my email accounts. My domain has been verified, however, I receive the following error when creating an email account (screen capture attached): "This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details." My admin account is moorecj79@gmail.com
reconnect a closed email account
How do I reconnect a closed email and collect the emails that I have missed? Thanks.
Payment reminder / data based webhook
Hello everybody, i wanted to setup a payment reminder when "due_days" reach a specific number, lets say 14 days. I thought there is already a function like this and in the api documentation I could see that there is a function to turn on the "payment reminder" - whatever that is actually. Anyway, I tried to setup a webhook which fires data once an invoice is overdue for 14 days. But whatever I set up, it doesn't fire and testing is very slow as I can only set times in 30-minute steps. This is what
Extensions & APIs: Advanced CRM Analytics - not synching
Could you please tell me what could be causing this not to sync and update?:
Mail storage
I have the email nluli@office.com.al that has exceeded mail storage 5gb I have deleted (archive) 90% of emails and in control panel is not updated the mail storage. It is the same Please check it and update the storage because the mail is blocked and i can`t unblock without make free space thank you
New User registration didn't complete and now it's not allowing to register again
Hi, We tried creating Zoho Mail account for one of our clients with the domain name - coupons4sure.com We were unable to create account as it threw some error after sending mobile verification OTP and now when we are trying to creating account , it says domain is taken. When we try account recovery options it says mobile is not verified and email is not created. How we recover and proceed with this domain. Appreciate your quick response.
Adding a twitter account to client's organisations?
Hi There, I am brand new to Zoho, and taking over from a departed staff member to set up for use. Can someone please tell me how I can add a organisation's twitter handle as a field (that will feed into the social tab) to the organisation record. I know you can do it for contacts/leads, but we aren't using leads, and most of our clients have an organisation twitter account rather than an individual account, so it makes more sense for us to have the accounts set at the organisation level. Any help
Send Mail as group
Hi, I've setup a group email that I want certain members of my organization to have access to. I'm able to read the email, but I cannot reply nor initiate emails as the group account.
Question about round function
Good Evening. Maybe an easy question but I am trying to understand how the 'round' function is working. So, I read the tutorial but my question is the following: If I have a number lets say 13.26 how can I round it to 13.50? Another examples: 13.26 -> 13.50 13.24 -> 13.00 13.76 -> 14.00 13.74 -> 13.50 I think that you get my example. I do not know how can I do it with the round function.
I cannot send email. smtp error
It just stopped working just now. Please help!!!! An error happened during smtp session. detail: * Account 'info/AY': Connecting to SMTP server: smtp.zoho.com:465... [13:51:30] SMTP< 220 mx.zohomail.com SMTP Server ready June 30, 2017 1:51:29 PM PDT [13:51:30] ESMTP> EHLO localhost [13:51:30] ESMTP< 250-mx.zohomail.com Hello localhost (cpe-76-174-183-169.socal.res.rr.com (76.174.183.169)) [13:51:30] ESMTP< 250-AUTH LOGIN PLAIN [13:51:30] ESMTP< 250 SIZE 22020096 [13:51:30] ESMTP> AUTH LOGIN [13:51:30]
Fetching or Updating records between form and subform (in another form)
Hopefully it is easy to fix; else it might be a cool challenge ;-) I am building an application where we try to provide customers a service where we collect offers from partners that we work with. I have a main form called Leads where our customer request is being stored. In this form there is a subform (Offersummary) with a simple lookup picklist dropdown to select to which partners (field: Offerpartner) we request an offer. In general we have 3 partners receiving a request from us to make an offer.
Zoho Mail - 550 No such user here!
Hello Team Zoho, I have been able to send email from email account. However, upon replying to the same mail I am unable to receive email from gmail & yahoo. The response was: 550 No Such User Here Final-Recipient: rfc822; contact@aadivaahan.com Action: failed Status: 5.0.0 Remote-MTA: dns; aadivaahan.com. (108.61.29.124, the server for the domain aadivaahan.com.) Diagnostic-Code: smtp; 550 No Such User Here Last-Attempt-Date: Tue, 04 Jul 2017 00:32:53 -0700 (PDT) Please help in resolving the issue
Can't get in Zoho Mail, even though addon status is set as "activated" for that user
Greetings. One of our new colleagues got Zoho Mail add-on activated for him, but when he tries to get on mail.zoho.com he gets redirected to a payment request. How can we solve the issue?
Solve Your Gmail Issues Differently with Real Smart Gmail Customer Service
Just think for a second what will happen if you are unable to get access to your gmail account? Your work will be in doldrums, you will find yourself in utter soup. All the important letters to your clients will be left at bay and any sort of correspondence will be stopped. The time of sending letters and documents through post emails was not in vogue, sending emails is quick and fast. File attachments, rich text formatting are unique with email and you can send loads of vital info and stuff with
recurring payments
I'm looking to set up a system that will charge a person an amount to initiate their account lets say $500. And they will have items that decrease that amount and when they get to $50 the system charges them another $500 so their service continues uninterrupted. I don't want to manually have to bill someone as it will be 100% automated. Does Books or Subscriptions handle this? If so any links to educate me would be appreciated.
Multiple Zoho mail accounts from one central area
Hi there, I have created multiple mail accounts with Zoho. For example... 1. sales@domain123.com 2. enqueries@domain123.com 3. admin@domain123.com Etc. Can I configure it so that I can control all mail accounts from one account? I want to be able to see the mail and send mail (choose account sent from) etc. Please advise. Thanks
Mil not delivered from Gmail
Your message couldn't be delivered to support@technoedge.ae because the remote server is misconfigured. See the technical details below for more information. "550 relay not permited" May I know why I can send out emails but fail to receive any emails? Thank your
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