Insufficient privileges to create a site. Contact account administrator
Hi, I am using Zoho for hosting my domains emails. Now when i am trying to access zoho sites i am getting the following error message; "Insufficient privileges to create a site. Contact account administrator" even though i am the administrator of the account. Pls help.
Mail chimp verification emails not arriving
Mail chimp says Zoho keeps bouncing the emails back. I receive emails elsewhere. Mailchimp also suggests I change the chameleon to theirs, but will that stop Zoho from working?
Organization Contacts not populating
Hello, I am evaluating Zoho Mail for my business. I am having trouble with organization contacts. I currently have 3 users with email addresses using my domain, including myself. However, none of these 3 users show in the organization contacts. Are the Organization contacts meant the like a "Corporate Directory"? How do I add users? I thought it was to be automatic. Thanks, Paul
Editing Notes
How can i edit a note attached to a group created by another inside this group? I'm the super admin.
Scheduling a campaign in phases
This may be a dumb question since it's my first campaign. We have submitted our first campaign for review. I'm not sure what happens next but I'm hoping that we can schedule it to go out in blocks of 1000 (or some other number) so that we aren't overwhelmed with responses. We are migrating from Mailchimp and they have a feature that does this. Is this possible with Zoho Campaigns? thanks Rhett Russell
Server error: '450 4.1.1
Your message did not reach some or all of the intended recipients. Subject: Leaflets Sent: 3/10/2017 1:32 PM The following recipient(s) cannot be reached: 'info@bumbleprint.co.uk' on 3/10/2017 1:32 PM Server error: '450 4.1.1 <info@bumbleprint.co.uk>: Recipient address rejected: User unknown in virtual mailbox table'
READ EMAIL ** WAIT 3 SECONDS BEFORE MARKING AS READ * LEAVE UNREAD
When i read and email form the ZOHO mail, it instantly marks this as READ. How do i change the function to wait 3 seconds before marking as READ? Sometimes, i simply click on an email to quickly view and then pass on and i want it to stay UNREAD. At this moment, it marks it as READ and i must click to make it UNREAD again. This is annoying. Thanks..
[SOLVED] Print Mail Option Not Visible
When reading mail, either in the split screen or in pop out view, the More Options menu (3 vertical dots) does not show me a print option. Where is it please? Thank you. Never mind, I found it. It's not under the 3 dot icon, it's under the drop down carat.
Spam is out of control
For months, I have been receiving an abundance of spam in my inbox. Every day, I will get between 20-40 new spam emails, some of them from the same source. I am constantly moving the emails to spam, but it doesn't seem to help. Why do items that I have marked as spam still enter my inbox? I have added hundreds of domains to a blacklist, but nothing seems to work. How can I get the spam to stop flowing into my Zoho inbox?
ZipRecruiter Integration - 1 click Apply feature
I tried out of the ZipRecruiter integration and posting jobs worked very well, but getting candidates back into Recruit didn't work as well. We found that the number of click throughs dropped dramatically due to candidates being brought to our website to complete our (very) short application and upload their resume. Any chance you have set up the integration to include the 1 click Apply, similar to what we current have with Indeed? We currently use an XML file integration with Indeed that works
Country / City / Zip Code fields
Any plan to ever make the country / city / zip code fields auto-resolve? I could be here a very long time entering in all the countries and states and setting up field dependencies. Could Zoho maybe hire some guy off O-Desk to put all these in, and you can provide us with a strong start out of the box? Maybe a State field with selectable masks for example?
Ticket reply template
We have the professional version of Zoho Support [desk]. We have 2 departments setup and now have created a different Email address to be used for each one. I used to be able to find the Email template that was used for replying to tickets - I need to go in and change the second department to use the new email address. However, I can't find this - where is it located?
Send record summary by email
hello, how can i do to send my record summary by mail with a custom action ? thanks you
Staff (user) on Zoho Invoice permissions (Level of access) request.
I am signed on as a user, on my Invoice account.... And my staff has way too much access to sensitive information! I need the Users to only create invoices, add payments, and add items.... Not have access to the "Dashboard", Settings and Reports. Will this level of control be added soon? I would like to be able to create a user for my account, and set the level of access, and then send the information to them, not "invite" them. Invites should be for customers to access their invoices.
Email Account Blocked
My Email id snigdhatanu.saha@3menter10ment.comare blocked even though the size of the mailbox is reduced, could you look into this urgently please? Regards, Suresh V.S
Records being truncated by 10,000 rows exactly
I have been using the UploadfromDB.sh tool for a few months now and it has never given me a problem. However, when i'm trying to load a new report it truncates the data exactly by 10,000 records no matter how large the data set. The database that I am pulling records from grows daily so the records uploaded grows daily. Yesterday the number of records the tool says were written was 24367 (which is the correct number) but the report on zoho.com showed 14367. Then when I tried it today the upload tool
email id blo
snigdhatanu.saha@3menter10met.com not working on domain 3menter10ment.com
Custom field that updates with last date quoted
I need to make a custom filed in the contacts area that displays the date of the last time they were quoted. Is this possible and do you have any instructions or guidance on accomplishing something like this? Thanks in advance.
Zoho docs app unable to save changes
I am currently using the Zoho app on android, around a week ago I found that the app is not able to save changes I made, after I press save and exit the app, all changes just disappear for no reason. I have tried reinstalling the app but I got no luck, is there anything I can do?
Zoho app unable to save changes
Hi, I have been using Zoho app on android quite a while, until recently, I found that the app just discard any changes I made to my documents, despite pressing the save button every time before I close the app. I have tried reinstalling the app but I have no luck, is there anything I can do to solve it?
New Column Is Not Calculating
Created a new calculated column in our request table but it is not calculating all records. The calculation is: datediff(curdate(),"Completed Time") and the column name is Days Since Closed, numeric. What am I missing to get this new field to calculate correctly? Thanks - Craig Rice
DKIM Verification
Hello Zoho Community, I've been trying to Verify my DKIM entries to match with Zoho and its not Verifying. I used godaddy because that's where I bought my domain. I have waited a day after putting it and it still does not Verify. What should I do? Please Help.
Mail Search
Hi, The search function for my email account is no longer working and only very occasionally offering results. Please apply the fix to my account to restore functionality. Thanks in advance.
Email Account Blocked
My Emails are blocked even though the size of the mailbox is reduced, could you look into this urgently please?
Problem duplicating / downloading ds files
Hi Zoho, When I click on "duplicate" on my dashboard to duplicate my app, I get a notification "duplication" but then it dissappears and nothing happen (no duplicate is showing). Ravid
Mailbox delivery failure policy error
Senders to my email address are getting this error when trying to send any email. Could you help on this ? Thanks Tatiana Mailbox delivery failure policy error
After recommended SPF record update, cannot send e-mail
Hello, I recently logged into our administrator account and was notified we needed to update SPF records for our domain in order to ensure emails were delivered. I called and GoDaddy talked me through adding the TXT record you recommended. The GoDaddy representative did not recommend deleting the TXT files that were there, as he said they were related to GoDaddy's servers. However, once the new record took effect, I am now not able to send any emails. I now get the error message "554 5.1.8 Sender
DKIM key is not verifired
Hi, I followed the instruction couple of times in my namecheap acoount but I cant seems to find the problem which cause the non-verifaction.I've checked the key though the third party and the key is validate. I also tried with and without my domain name and with and without "v=DKIM1" at the first line but it still not verified. How can I fix this? Thanks, Uri
Our mail accounts have been blocked.
Hi, 1. Our mail accounts have been blocked. Control Panel does not respond and application access can not be activated. Our domain is "heatjacket.co.kr". 2. Do we have to contact you every time when account is blocked? Can we do it on our own? 3. We use free 25 account service(5GB/Account). Is that the reason to block accounts? - Admin heatjacket.co.kr
Getting connected projects and accounts from API
Hi, I've been trying to get an overview of Accounts from the API. This is working fine. However, I want to show all projects connected to this Account (through the Projects <> CRM connection). Is there any way in the Projects API or CRM API to get these projects for a given Account? Thank you in advance, Marco Peters
Wrong mobile phone number used when registering
Hi! I've registered for zohomail with my domain leat.es, but used the wrong mobile number and don't know which number I used so I can't log in or change it. Is there any way I can solve this please? Thanks!
Different ticket ID's
Hello, Is it possible to have 2 different types of ticket id's? We support 2 different brands with the same helpdesk (with different e-mailaddresses of course) and we would like to seperate these ticket id's completely. I have read that it is not possible to have custom ticket id's like p101 and e101. Is it possible to have to lines of ticket id's based on the support e-mail/deparment it came in from? So let's say every tickets made in department A will count from #000001 and all tickets made in
Footer in Statement
Is it possible to add a footer to customer statements?
Sub Forms updating Sub Forms
I have created a bunch of forms as a data layer 1:1 without considering dependencies. My plan was to use sub-forms and scripts to manage dependencies before a submission... Let me explain. <Form Start> <sub-form-1> Section 1 > A bunch of input required (no dependencies) <sub-form-2> Section 2 > A bunch of input required (no dependencies) <sub-form-3> Section 3> Input required but must have a 1:M relationship to input from <sub-form-2> etc... all the way down the list until...{ In between the
Criteria for 1 record associated with 3 forms
Hello! I have to manage event information, and I have been struggling for days on how to develop a script that pays contractors for each event in a certain way. I have 3 forms ADD (contains info about event. Ex: date, type of event, contractors, etc) Contractors (adds a new contractor) Pay_Contractors (a form that pays the contractors for each event) I created a custom action button for the record summary of ADD. I would like to openURL for each contractor that is assigned to the date of ADD, AND
Unable to purchase domain
Hi I am reposting an unanswered questions from one of the threads. I'm unable to purchase a domain. "Payment failed due to mismatch of street address with door no and zip code with your bank records." I don't live in the states so technically I don't have a zip code either. Domain : bsrasesores.com can some one assist. Thanks Luis
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello, My email has been blocked for three days now. I am not able to send mail to any address. I've opened a support ticket but have not heard a response back. I've also asked a work colleague to email support@zoho.com but we have yet to receive a reply. I have clients waiting for responses from me and this is preventing me from conducting business. Thanks, Richard
"Where used " for a field
For any field in a Zoho Creator Form, I wanted to find out where it is used: in functions, workflows, custom actions etc... how can this be achieved from the developer side ? can you add this function for us developers if this does not exist today?
Can some fields from contacts be automatically copied in the new deal I create?
Hello, My company and I started using your product for about 2 weeks. We have decided to not use the Leads module because it does not have a Google Contacts sync for it (just Contacts has this). I have created several personalized fields in the Contact sheet. The same fields are present in the Deal sheet. My question is this: When I create a new deal from a certain contact can some of the fields be automatically copied from Contacts to Deals? It would greatly help me reduce the copy-paste needed.
Drop down picklist populated from web page or google sheet
Hi there, I am experimenting with Zoho Creator to build a very simple physical asset library, and am new to Zoho and don't have any development skills. So any advice very gratefully received! I want to check physical media in and out, and to attach some basic details on an online form. One choice that I want available when filling out this form is a 'project' to attach the record to. The project numbering is defined from a project management system (Teamwork). A list of projects can easily be viewed
Next Page