How do you guys use ZOHO mail considering SPAM?
Hi, I am getting 50 spam emails a day. I move them to spam folder but ZOHO email is adding their emails to White list. How is this possible? Instead of adding emails which I move to spam to black list it is adding them to white list. Also there are thousands of them and it is impossible to move them one by one to black list. Even if I could they always come from different email. Only thing in common many of them have is extension. For example around 70% of them come from .top tld. So I wanted to
Autofilling a module name
I created a module "New Module "and would like to autofill the name to read: New Module Name= Account Name_Contact Name_Potential Name I would like to accomplish this by having the name autotfill once I select the Account Name via Account lookup field in New Module Contact Name via Contact lookup field in New Module Potential Name via Potential lookup field in New Module I have a workflow rule setup to autofill the name but it will not let the autofill trigger. When I create a "New Module" and
Custom function to track how many emails have been sent?
Is there a way to create a custom function that will track how many emails have been sent to a client? Our over all goal is to have a "Lead Workage" field in the lead layout that populates how many phone calls & emails have been sent.
Update a Quote with Product details by specifying the Quote ID
Hi, I'm trying to create the application in this Example 2, but using the code given returns error Error at line number : 8 Field 'Product_Details' is of type subform and is not supported in update expression The given code as shown below; quoteDetails = map();
quoteDetails.put("Subject", input.Subject);
quoteDetails.put("ACCOUNTID", input.Account_ID);
productsList = List:Map();
for each product in input.Product_Details
{
Product_Details = map();
Product_Details.put("Product Id", product.Product_ID);
Product_Details.put("Quantity",
Ant-Spam is set to weakest - still filters my sales
I have whitelisted my domain and email address and checked anti-spam settings in Control Panel and Settings but my WooCommerce sales notifications and customer contact forms still go to Spam.
ZOHO ACCOUNT HIJACKED
HELP, my account beerbeerosa@zoho.com was hijacked yesterday ! borian78@gmail.com
Receiving Lots of Spam Emails from my own domain
I have one mailbox, I seem to be getting a lot of Spam sent to this mailbox from my fake email accounts on my own domain - Eg - James@MYDOMAIN.COM is my real address, but it will receive emails from Canon@MYDOMAIN.COM etc etc and it's getting quite annoying, and more often than not contain viruses I have a valid SPF record set up on my domain to only allow mail to be sent from zoho mail but this doesn't seem to stop the spoofing. Are there any settings or anything I can change to stop these emails?
Can't find the "article" section during an invoice editing
Hi, I can't find the "article" section next to the "descritpion" section as I set in the template settings. How can I figure it out ? Thanks so much Vincent
Google blocking my CRM webforms
I have been using Google search console to check blocked resources. All our webforms are created in Zoho CRM which are being blocked by Google. Infact the site https://crm.zoho.com has been blocked. Anyone downloading our forms have to try and find them in their junk mail if they do manage to get through. The solution from Google is to upload the HTML verification file to https://crm.zoho.com/ which will unblock the resource. Can you give your thoughts and solution so our downloadable resources can
Reactivate users
Dear Reactive two users, they received an email confirming, they are active. But without the link to enter Zoho CRM What do I have to do so they can enter? I'll look forward for your answer Greetings,
Zoho Invoicing messing with my Zoho email
I subscribed Zoho invoicing service before and disconnected the service this year, as I do not need it any more. Now I am setting up emails through Zoho, but I can't set up an existing email using Zoho. The error message says "User already exist in your org". It seems the problem may be that this email is already in Zoho's database. Can Zoho please help? I need to continue to use this email badly.
Access to Control Panel Disappeared
Hello Everyone, I'm having the problem that this account was always the account that I used to access the Control Panel to add new mail users but somehow it disappeared and I can now not access the Control Panel from any of the mail accounts on my domain. I remember a while ago Zoho changed something and I could no longer login with my username, I had to switch to using an email address - Is this when I could have lost access to my Admin / Super User Control Panel? Thank you!
Mail Sent To Groups Not Available Via POP?
Mail sent to a group address is visible using the web client at mail.zoho.com but is not being retrieved using POP. Any idea what would cause this behavior?
This Domain is not supported or is already registered with Zoho
I can't create domain galangkanginlogistik.com the message is This Domain is not supported or is already registered with 'xxxxxx53" , this is wrong phone number, i can't to login with this number. 'invalid phone number or password' Please help us how to take my domain Brgds anwar
This Operation has been restricted
Hello. Please l tried to verify my domain and its say This Operation has been restricted. Domain name is expressaverdel.com Thanks
Can not login with my email or phone number
Dear suppport, why i can not login with my email or phone number to akses control panel our domain galangkanginlogistik.com need your help Brgds Anwar
Zoho Mail is slow, Client send us email(s) and it takes 5 to 8 minutes to receive them, What is Wrong!!
Hi, My users are complaining that our email when used within Zoho CRM or directly in Zoho Mail is slow. Our support team is on the phone with a client , they email us a small email file and it takes a minimum of 5 minutes before it is in our inbox. What can be done to speed this up? Thanks Steve
Sending failed;Reason:554 5.1.8 Sender Address Blocked
Please unlock my mail grundejerforeningen@avedorelejren.dk Thanks in Advance
Mail Outgoing blocked yesterday, still blocked today. Daily Mail Size Quota Exceeds Limit [Total Mail Size=512,000]
Hello, Yesterday one of my users, rhonda[at]ultrasoundpreview[dot]com, was blocked for exceeding the daily size quota of outgoing emails. It is the next day and her outgoing email is still blocked. Can you please unblock the outgoing email on her account? Thanks very much.
Serial number
Can I use timestamp as serial number for billing?
Account blocked
Hello! can you help me? i have a problem with my account Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts Click here to get unblocked.
tax
Hi, support zohobooks, I would like to know what to serve this report that is attached? Report of taxes, because when I pay the taxes here in the report the value of the tax does not decrease. I want to know how I can see all the taxes I've paid?
cant add new user
I want to add a new user mail to my zoho mail. but shown as： An unexpected operation was detected in this IP address. Please try again later.
server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Dear support team, We are a independent fashion company,unfortuntely i found our mail: info@wenbino.com is blocked for uncertain reason. Due to the mail is blocked ,it influence badly with our business very much. Please help us to slove the problem. We need our mail to be full fonctionnal as soon as possible. We will be very much appreciated. thanks
Unable to send message
Hi, when i try to send a massage i got this massage : "Unable to send message;Reason:554 5.1.8 Sender Address Blocked" Can you please explain the reason for this ? The adress is: sale@tolstosum.com.ua Thank you !
Zoho Mail
When i go into Zoho mail for the first time, it says add mobile number. So i entered my mobile number and my password and hit enter. and it says "mobile number already exists". Please help me!
Zoho Sites Add "Facebook Like Button" with widget
Have bee trying to add a "Facebook Like Button" using the Zoho Sites Widget designed to do the same but I do not get anything. When I publish there is nothing on the page where I placed the widget. Have tried on several pages, 2 different site and even swapped browsers hoping to resolve. Any ideas? Mark
Sender Address Blocked
Dear support team, I hope this message find you well. We are a independent fashion company,unfortuntely i found our mail: info@wenbino.com are blocked for uncertain reason. we use our mails to contact with different showroom and clients to send them our new Lookbook, and common bussiness activities. Nothing spam. if helpful. please also check our website: www.wenbino.com Due to the mail is blocked ,it influence badly with our business very much. Please help us to slove the problem. We need our
Outgoing email
I have two accounts where outgoing emails are blocked: edoardo@avanblanc.com and amministrazione@avanblanc.com I wrote 3 times to your support but I haven't received any answer. Please unblock urgently both. Thanks you
Taxes to pay
How can I create sub-accounts in taxes payable? Being that in the chart of accounts has a standard account "taxes payable" I need to create sub-accounts because I have several different tax accounts that must be associated with this account because I see that this account is more for a state account To whom I must pay the taxes.
server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Dear support team, I hope this message find you well. We are a independent fashion company,unfortuntely i found our mail: wenbo@wenbino.com is blocked for uncertain reason. we use our mails to contact with different showroom and clients to send them our new Lookbook, and common bussiness activities. Nothing spam. if helpful. please also check our website: www.wenbino.com Due to the mail is blocked ,it influence badly with our business very much. Please help us to slove the problem. We need our mail
Updating a counter - help automating this
When a field in our custom module Patients is updated with a certain value, I need a separate field (a counter) increased by 1. I haven't automated this yet. I figure this is fairly easy to do. Can someone walk me through it?
Is there a way to add a collaborator to a contact or deal in the CRM?
Hello, In our office we often help one another out and collaborate on deals. In our current CRM there is a feature to add a collaborator or collaborators to the contact or deal records. Does this feature exist in Zoho CRM? If not, are there any plans to release this feature in the future?
resources
can I define resources without an email address. I need to track physical assets as well as people and some contractors do not want or need to connected to zoho but I still want to track and log them.
How to assign to job using HTML code of a web form
Hi, I use the HTML code of a webform to use on my website, how can I have candidates assigned to the desired job opening ? When using the webform URL, it works fine and the candidate get ASSIGNED. But when using HTML source (or even embed code or iframe) it doesn't and the candidate remain as NEW. I suppose I need to adapt the code somewhere ? In the HTML code I see : <input type='text' style='display:none;' id='applyjobid' name='applyjobid' value=''> Is this the part where I can specify the job
Mobile read mail disappearing, despite settings set to not delete
I have a problem that when I read mail on my android device, it disappears from my Zoho mail server. It does not go to Trash, Inbox, or Spam; it is just gone from the server. I verified that my desktop application's POP and IMAP settings do not delete from the server, but cannot find a similar setting in the mobile application. If the desktop IMAP settings do not apply to the mobile, where are they? I do not find anything server related in the gear icon or in app manager....
Integration of Zoho CRM products with Zoho Projects
Hello we are a services company and would like to understand in products that are awarded in the crm can be delivered via projects? Any help appreciated!
WHERE'S MY MONEY?!
as funny as the title is, it is a serious issue im having. how exactly do i receive the money that was spent on my subscriptions? where do i go to see these settings? when do i receive? its just a bit fishy that i cant seem to find any settings for this, plus when i ask a question support responds. once i ask this question it says they couldnt reach me. Just a bit...suspicious and im starting to get pretty frustrated.
Unable to publish my apps to Market Place
Hi, I am unable to publish my apps to market place. In the Developer Zone , I do not get that button to publish to Market Place. It allows me to publish an app to a client but not to market place. I have written to ZOHO support but so far they have not responded. In case anyone has faced this problem earlier, please revert with the solution. Please see the screen shot attached. Thanks, Milind Manohar
Estimate and Invoice text color not dark enough.
I am using the standard template for Estimates and Invoices. The template looks good overall but the text body is not dark enough when it prints. I have not altered the template fonts or colors (it shows it as black text) but it looks more like a light gray when it is printed out. I have not only had this issue at my office but have had customers also call and ask if I could darken the text in the body. Is there a way to make this darker (maybe a bold option)?
Next Page