Missing Emails
Hello. All my messages in the Sent folder earlier than February 2016 have disappeared! I have not accidentally deleted them and intentionally keep past correspondence. Please advise asap as I need those for work.
Contacts "Campaign " field not visible in Campaign App
I have contacts with assigned campaigns in the Contacts App. The Contacts App is sync to the Campaign App But I am unable to see the "Campaign" field in the Campaign app to send a new email campaign only to this segment. Note: I can not is this field if I try to create a segment of my sync contacts either.
If statement within Add Record
Does Zoho Creator not let you put an if statement within an Add Record function? I have coded my form so that when you submit it, a record is automatically added to another table using "Add Record". I want to put an if statement within this to specify different values of one of the fields based on another. See code below: insert into Healthlink [ Customer_PO = input.Customer_PO DeliverToCode = input.Healthlink_Customer_Code if(input.Number_of_items == "2") { ItemType2="S"; } else
Schedule Report as Excel
All, I would like to know if it is possible to schedule report and send it as attachment as Excel and not as PDF. I didn't found the option so by default it send PDF. Do you know if it is possible? Thank you Riccardo
Domain Help: Email Cell Phone Verification
Please UNLOCK this domain: american-momin-park.org NOTE: Currently, we are UNABLE to change the cell phone number for the SMS verification process.
Prestashop 1.6 SMTP not working
Hi guys, I tried to configure Prestashop with the settings below and it is not working. Any help, please? Rod
Issues with Prestashop + SMTP
Hello all, I'm really struggling into getting the SMTP to work on Prestashop 1.6. I don't know what else to do... I've updated Prestashop, tried with both TLS and SSL... same error on and on. Could you please help me out here? Thanks, Rod
how can I conect a link to the funccion
We want to conect the link with special caracters http://www.evacolor.com/pagina.php?pag=28 to the funccion VIEW IN A BROWSWER in the top of the EMAIL. In this link has been put our Email in HTML Versión to see in the browser. This link is not accepted by ZOHO CAMPAIGNS. how can we link it with Click here How can we achieve this? Thank You George
Why is there no error code in Undelivered Mail Returned to Sender ?
Hi, I am trying to send a mail to a customer, and I have receiving a bounce on it. However, there is no error code. Hence I cannot see why there is a bounce. How can I find details about the bounce? below is the sample returned message Begin forwarded message: From: mailer-daemon@mail.zoho.com Subject: Undelivered Mail Returned to Sender Date: 9 November 2016 6:49:49 pm IST To: anonymous@anomymous.com This message was created automatically by mail delivery software. A message that you sent could
How to find rows used
Hi! Now that the Subscriptions page has been rebuilt, how do I find my current usage statistics for Zoho Reports?
Imap temporarily blocked
Can you please check my account and see why I am getting a lot of IMAP temporarily blocks. I do not think I believe I only have three devices connected to my account and they should not be hitting at any extreme amount. This has gotten much worse the last week or two. Thanks.
Can't Send email to new domains
Hello: I can't send emails to a domain created a month ago, I get a response email with the following: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. mgaberasturi@dabuelas.com INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed for <csalvador@massivedynamics.pe> No Such User Here Sender verify failed Received:from mail.zoho.com by
Could not send message Reason: 554 5.1.8 Blocked sender address
I get an error in the use of my mail "dcerron@damontcft.com" the error message is: Could not send message Reason: 554 5.1.8 Blocked sender address. Thanks
Unable to add Alias Address
Hi there, I when i create a username i get this error could you please help me with this? Thanks :)
Zoho support report view issue
Hello Zoho team, I need some help if you please, Now we have company with multiple departments inside each department have an admin and it's own agents and tickets. and have a super admin who can access all department at company. I can make a reports for each department to see ticket status but now I want to make a report view for this super admin so he can see each department tickets status in one view so he can know how many pending tickets and how many open ones and so on , Is there a way to
Sender address blocked
I keep getting the following error: Unable to send message;Reason:554 5.1.8 Sender Address Blocked I have sent to emails through the contact form on the site but I haven't received a response yet. Is there any way I could get my email unblocked please. info@balisebrands.com.
Forgot Admin password
Hi, I have forgot Admin password. I do not have any other admin also. Please suggest to reset my admin password urgently.
Spammers using my account?
Hi,I've noticed that I've started to receive lots of "Mail delivery failed: returning message to sender" messages. All of them coming from email addresses I dont even recognize. One typical gmail.com message starts with: "niXXXXXXXXXXXXXXXXX@gmail.com host gmail-smtp-in.l.google.com [64.233.180.26] SMTP error from remote mail server after end of data: 550-5.7.1 [199.217.112.118 12] Our system has detected that this message is 550-5.7.1 likely unsolicited mail. To reduce the amount of spam sent
Domain already exists
Hej! I'd like to host my following domain : noblet[dot]xyz However, I got the following message : domain already exists. I might have created an account some time ago, no clue... Would it be possible to get it back on this account? Sincerely yours, Guillaume NOBLET
Domain already exists
Hej! I'd like to host my domain noblet[dot]xyz.Howewer I got the following message while trying to install it : Domain already exists. I might have created some other account some time, but I have absolutely no clue. Would it be possible to get it back on this new account I've just created ? Sincerely yours, Guillaume Noblet
Account blocked
Hello, i need to unlock my account, this is the message that appears Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts Click here to get unblocked
Support Email Notifications going to an old gmail address
I have notifications enabled to come through to my gmail email, we have recently created new gmail accounts and I have updated my Zoho account with the new primary email and completely removed the old one. I am still receiving support notifications to the old email but i don't know how this is possible as that gmail address has been completely removed from my Zoho account...Please can you help? Thank you Holly
Cannot get Mail to work for domain, MX records are setup correctly
Hello, I setup ZOHO for the domain: prestigeandclassicweddingcars.co.uk I did this last Friday (11th) and all the DNS changes have been made and taken full effect. As you can see from the above, the MX records are setup correctly. I also have the correct SPF record: v=spf1 mx a include:zoho.com -all I have set other domains up using ZOHO and have not encountered this issue. I cannot setup email in my email client and if I email an address I have created in the ZOHO account, I get this error: This
Access zoho mail account in Gmail
Hi! I trying setup zoho mail account to open in gmail account but returning this error: Connection timed out: There may be a problem with the settings you added. Please contact your other email provider to verify the correct server name and port. Is this possible to do it? blockable?
"Loading View..." message when viewing page with view components
When i go to any page with a view component (even if the view is the only thing on the page), I just get a "Loading View..." message appear. I have left the page for 15/20 minutes, but it hasn't displayed correctly. Other pages work as expected. Appears to have started earlier this morning. Is anyone else having this issue?
Aproval/Rejection Process on mobile
this feauture of desktop crm version will be included soon on mobile version of zoho>? if yes.how soon?
tasks are all appearing in the wrong account
hello all, is anyone having problems with the CRM today ? all my opened tasks are appearing in the last account I created. Thanks
SEARCH function not working
hi, i am new to zoho - love it! however, the search function for my email is not working. i tried to search for an email that i just sent as a test and it didn't pull up and emails. am i doing something wrong? thanks guy_salad
Unusual user creation activity detected from this IP.
Any support online now? Can help me fix error "Unusual user creation activity detected from this IP." I need create user for my company now :( "
my zoho email account not receiving my php form mail hosted in linode
i've a server running lamp and hosted in linode, i've upload a form mail to test to send a email sent to myacccount@mydomain.com (hosted in zoho) but not received, at the same time i can recevied the email from gmail, any ideas?
Migration pst Outlook to Zoho
SALUT, je dois Migration pst Outlook pour Zoho. je recherche l'outil. grâce à l'aide Michael
Outgoing mail blocked
Hello, My outgoing mail is blocked (Reason: Unknown). How can I unblock my outgoing mail? Cheers, Robert
Is there an alternative to customer portal with Creator?
Is there a less expensive alternative to using the $99/month customer portal for allowing customers to update their own information in Creator?
Social Integration
Hello I have Standard Edition of Zoho CRM and would like to use the Social Integration but when ever I attempt to Manage Social Accounts it takes me to a page that says Unable to process your request. I also have Standard version of Zoho Social is there any way to connect these or utilize any features? Thank you
mail sending is blocked
Dear concerned My email account tom_wang@wewell.hk is blocked. It display sending mail function is blocked. I have upgraded into a paid version with one-year subscription . but the same error remains. Pls kindly help fix it. It's urgent, Thanks.
Sub tasks?
Hello! Reading through the help on sub-tasks at https://www.zoho.com/projects/sub-task.html and it looks like several improvements has been made. However, my portal looks the same as before. Why is that? Best Regards Johan
SSL Stopped working and now I can't get certificate
Hello, I noticed that Google Chrome started rejecting access to my site as the connection is not private from this week. It looks like SSL is only available on the business plan for Zoho sites - when did this change? I have signed up to business and am trying to get it to work with the Let's Encrypt solution provided by Zoho. I get this message: However, if I refresh the page around 5 minutes later I get this message. Please could you advise what I should do?
Add Description Field to Gmail Extension
I would like to request a feature. When using the Gmail extension to add New Tasks I would like the ability to add a description to the task. It would also be nice if I had the option to add/link the email I'm viewing to the task when it's created.
Issue on importing leads
Hi all, I'm facing an issue importing a leads database. This is the error message '' Urgent please Can some body help me. file should not contain more than 1000 rows''
Mobile App not syncing with automatic call feature
Recently installed the Zoho CRM app on 2 mobile devices and they do not log the calls made to contacts. Please advise.
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