couldn't access ServiceDeskPlus On Demand API
What ever API I used, I'm getting the below response { "operation": { "name": "GET_REQUEST", "result": { "status": "Failed", "message": "ACCOUNT_REGISTRATION_NOT_CONFIRMED", "error_code": 4001 } } } Any suggestions regarding this would be great.
Super Admin mailbox address is different than its Email ID?!
Hi My super admin email/ID/everything was info [at] yami,us but I just changed it to al [at]yami,us Now as you see in screenshot its mailbox address is different than its Email ID and when I click change for mailbox address drop down menu, al [at]yami,us is not there! Also in Mail Administration >> Mail Accounts there is only info [at]yami,us (al [at]yami,us is missing there)
"Variable ID is not defined" when filtering a report to send on email?
Hi Zoho, I have a scheduled task, that runs through a form's data and adds entry IDs to a list (SentMsgs). Than, I'd like to send a report to the admin, showing only the entries that their IDs were added to the SentMsgs list. I have scripted: sendmail [ from:zoho.adminuserid to:zoho.adminuserid subject:"Monday emails report" message:"Hi Self, <br><br> Monday emails report attached.<br><br> Enjoy!" content type:HTML attachments :view:Flags_n_Alerts_Report[SentMsgs.contains(ID)] as PDF ] But when I
Poder editar sobre un reporte
Originalmente he dado de alta cuentas en donde tiene varios campos para completar. Uno de esos campos es "estado de la Cuenta" en donde me permite seleccionar las distintas opciones (Activo, Inactivo, etc). Tengo la posibilidad de generar un reporte en donde me permita editar este campo y poder cambiarlo? Muchas Gracias, Quique
Zoho Books is now integrated with Zoho Reports
Hello everyone, I'm really excited to tell you that the integration between Zoho Books and Zoho Reports is now available for all the editions. Now, it's easier than ever to create custom reports, and more importantly, turn plain data into actionable insights. With this integration, you can: access 70+ readily-available reports create custom reports blend data from multiple sources to get the complete picture of your business get presentation-ready charts and graphs. You can start using the integration
ActiveSync with Windows 10 Mail + Calendar app doesn't work
ActiveSync is working fine on my Android Device and on desktop with Outlook 2016 using 'msync.zoho.com' as server. But it doesn't with the integrated Microsoft apps for Mail and Calendar. It's no problem to configure the account (using 'msync.zoho.com') but it won't sync. I get an error message - translated something like this: An error occured There is a problem with the server or your network connection. Try again later. Error code: 0x85010005 Any ideas? Thanks in advance Andreas
Will you be updating ActiveSync
I don't like the app very much and would much rather use Sparkle app which works with ActiveSync. However, when I try to use ActiveSync to set it up, I get the message that a very old version of ActiveSync is being used and please ask the administrator to update ActiveSync on the server. Even with the default iPhone email client, mails are not very smooth. Sometimes deleted emails reappear and appear as unread.
Registering domain with Zoho
Hi, I am trying to create a new email account for my business at Zoho. I accidentally entered the wrong phone no. Now I cant receieve the OTP to activate the domain or neither can I enter a new mobile number. The domain is smartaudit.co. Please advise. Regards,z
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked my email sales.m@3morganic.com
Emails go into spam
Hi Zoho team, I am currently using zoho mail for work. I used Get Response (email marketing software) several times and now all my emails go directly into Gmail spam box. Yes, now I know that was a stupid thing to do. But this is my email for work and it has been printed on all my namecards, so changing it would be troublesome. Is there any solution for my problem? Thanks a bunch.
Schedule for Tomorrow and Next Week?
I was using Coschedule and one of the things I really liked was that posts could be scheduled for repeating "Tomorrow" and "Next Week" which made it easy to repost stuff quickly. Zoho has a scheduler but it's a bit harder to use with dates and weeks. Can you just add check boxes for a couple of options like tomorrow/next week?
Why are Paypal e-mails suddenly put in SPAM folder
Regardless of what I do: Paypal's e-mails are going to SPAM folder. Please fix. Thank you.
"Your account is currently not accessible via IMAP due to excessive usage."
Hi, an user account: josi@sierralajeado.com.br is receiving the following error in Outlook 2013 SINCE 5 DAYS AGO (It is reccurent issue): "Your account is currently not accessible via IMAP due to excessive usage. Kindly try after some time." Please help us unblock ASAP and make sure it won't block again since this is seller employee account. Thanks Marcelo
Cant verify domain
Hi my domain cant be verified I did all the steps on my godaddy account last night and it still is not verified. The Domain is: zb14693384 orangeheadshots.me Tnks
Cannot View Documents In Zoho Projects Mobile App
Hi there, Seems like there was an upgrade over the weekend. Since then, I cannot view documents created in projects on my iPhone. Thanks, Chad
553 Relaying disallowed as Error
Hi, I keep getting a "553 Relaying disallowed as" error when I try to send emails to my gmail account. Please any help is much appreciated
"this domain is not supported or is already registered with zoho"
can't create domain for "www.blackties.us" I don't ever recall creating an account under this domain, this is new. If possible please remove the existing account. Thanks
Territories Dropdown - Can't Select a Territory and Its Subterritories
We have territories and sub-territories set up in our system, but we cannot select a "territory & its sub-territories" in the drop-down fields because you cannot hover over the selection. Big problem for my sales team!! Help us, Zoho.
Deleting emails from sent folder
If I delete emails from my sent folder, will these emails also be deleted in the contact history in Zoho CRM
Unusual user creation activity detected from this IP.
Control panel is showing a message saying "Unusual user creation activity detected from this IP." and I cannot create users, I'm doing some tests to migrate my domain to Zoho. Please I need to create users as soon as possible. Best Regards, Mario Mendez
Outlook 2016 for MAC and setting up my zoho hosted email
I have followed the instructions for setting up the mail in outlook and for some reason Outlook on my Mac won't connect to the Zoho Server. Setup using iMAP Email User Name: Zoho Hosted Email Address Password: Zoho Mail password incoming iMap Server: imap.zoho.com Port: 993 SSL: Yes Outgoing: smtp.zoho.com port: 465 SSL: Yes In Zoho Mail I have enabled the iMAP mail. Cannot connect.... It doesn't allow me to send email or receive email. HELP!
"From" Name does not match Profile name
Hi, I created an account with three separate users and one of them, despite the profile details being correct, still shows up in others' email inbox with my name on it. It is the admin account. Is there some other location where name needs to be changed, in order for the the Reply name on the admin account to match the new user's profile name? Thanks
Domain verification fail
Hi I can't verify my domain, I waited for more than 12 hrs and still unable to get it verified. I'm attaching screenshots. Tnks. Paco.
What is Retainer invoice? please explain clears
Hi, What is Retainer invoice? please explain clears
This Domain is not supported or is already registered with Zoho
domain is bdsserv.com if you could help me with the main account... i could take it forward
New Creator App Portal Design
Hello, The new design deployed this weekend takes up to much screen real estate. We run scores of apps that need constant management and the list view with search was the most efficient way to drill down to the application needed. Please modify to allow a list or panel view depending on preference. Please return the list narrowing search box! Also the ability to not duplicate applications would be a deal killer! We need that function back! We use a template app and then copy it for our projects.
Recurring expense doesn't show on report.
Hi, I Will entry Rent, Employee salary, It & Internet Telephone expenses, travel & manymone in to recuring expense, let them repeat every month. but this expense doesnot show on report like profit & lost. please do the need ful for it. Thank you, Raj Rajinc
While recording the payment
Hi, While recording the payment in that it shows row amount withheld (what is amount withheld means). Thank you, Raj Rajinc
portal customization tabs
If I change the on-off sliders for tabs in the portal customization and click "publish" it tells me it's saved, but no changes appear in the preview or the portal itself.
cannot access mail through Mail program or iOS devices
my mail program tells me user name or password incorrect, but I can log in online at zoho.com so I know password is OK What's up?
Daily Mail Bounce Count Exceeds Limit
I was notified that 1 of my account below was blocked. Can you unblock it? May I have the quota limit for both free plan and standard 10GB plan, I need to compare it first before considering an upgrade. Thank You! User : derick.lam@remi.com.my Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ]
My Mail Account Blocked
My email account claim@abhmedicolegal.com is being blocked. I've clicked the banner link but still blocked. I've contacted support@zohomail.com but no response. Can someone help me. Thanks in advance.
View complete working ZOHO database off-line
I want to show my complete working ZOHO databases to some important military visitors from their Embassy in Washington, D.C. this August at Camp Atterbury, Indiana. The camp does not have available WIFI, nor can a civilian computer be connected to their lines. I visited the camp yesterday, and on the one available military computer, I was able to pull up my extensive website (www.IndianaMilitary.org), but when I selected, within that web site, to view the ZOHO database, they would not load. Just
To-do list
I know that you can create a list view, etc, but I was just thinking it would be nice to have a box you can check or something to basically add an account on the CRM to a to-do list so it'll populate a list you can review and once you're done, remove the check to take it off your list...or check it off your list. Both my boss and I end up leaving several tabs open of accounts that had something to follow up on. That's our reminder to go back to that account for whatever followup. I hope that makes
Do any of the Zoho Apps / Modules CREATE Predefined Projects & Tasks upon conversion?
I am trying to get setup using the full suite of Zoho apps to manage both my sales team and my fulfillment / customer service teams. I am still trying to figure out which apps to use for which part of my business flow and I can't seem to get anyone in sales on the phone to ask but my biggest question is this. If I am planning to use Zoho Campaigns which feeds data to Zoho CRM, Can I set up Zoho CRM or Invoicing or one of the apps so that when a sales rep "converts" a sale, a project is automatically
How to see Cases in related list
Hi i want to see Cases in Related list of the Account table. How to proceed ? Best regards JG
Please unblock my acc
Hi, Please remove the block on our mail account. We are not able to send a single mail right now, can you please explain the reason for this ? The adress is: info@saigonhanoiholiday.com Thank you verymuch !
Tip # 11- Powerful Autosave Enhancement in Zoho Projects
Hello all, As said, "It is always the small things that form the big picture" , today let's have a quick look at a new and purposive enhancement in Zoho Projects. What do you think is the smallest functionality that can manage and run all your project activities in a single click? Well, for me its always the feed that weeds my project management tool. The Feeds page that you find below is where you can see all your project activities on a daily basis and perform your actions right within your feeds
Sender Address Blocked
pleasea admin unblock my email hrdrecruitment@mispharos.com i have to use this email for work. thank you verymuch
Zoho mail says The MX Records of your domain fairfield.lk are not pointed to Zoho .... but my host shows the correct mx record
Zoho mail says - The MX Records of your domain fairfield.lk are not pointed to Zoho and you may not receive emails in Zoho - however my host shows the correct mx record entry as :mx.zoho.com. I am able to send emails but not receive them. Using https://mxtoolbox.com to check shows the following message. Please help. Sorry, we couldn't find any name servers for 'fairfield.lk'
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