Confusion on auto responders for email campaign
I have an email campaign (using CRM and Campaigns). I have an email auto responder that gets sent if the campaign email is opened (call this email 1) If recipient opens email 1, I want email 1A to go to them. From here if recipient opens 1A, I want 2A to go to them (written specific for opens). But what if they click 1A - can I send a different autoresponder now based on their click action? Is this possible? In other words, from what I see with Campaigns in Zoho is that I can only create an
My outgoing email is blocked with error code - Authentication failed:554 5.1.8 Sender Address Blocked
Hi my email id rajshekar@mte-glo.com is blocked with the error - Authentication failed:554 5.1.8 Sender Address Blocked please look into this and unblock my email id. Regards, Rajshekar
Failed authentication
Dear Zoho, I'm encountering this problem since two days, please help me to solve it asap! Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Getting Header and Footer in Quote template
Hey Guys, I want to get the header and footer in every pages of Quote template. As the line items table grows dynamically based on the no. of items, i'm finding difficulties to get the header and footer. Any leads on this would be appreciated.
How can I add multiple contacts to a task
Is there a way to add multiple contacts to a task? My situation is, the users want to be able to see one task and say oh I have to send an email to contact1, contact2, contact3, etc. but just one Task. I know you can go into Contacts and check each contact and create task but, creating one task for each email to each contact would get very lengthy when sending emails to say 12 people at a time. Also, is there a way to see the emails attached to contacts or potentials on the homepage? I cannot
Also Can't Enable IMAP
I de-activated IMAP on a number of accounts this morning for therobbinsgroup.com, and now can't re-enable it for those accounts. Same thing happens -- After activating IMAP and getting the success message, I refresh the page and it appears again NOT ACTIVE. Can you please resolve? Thank you.
Can't save imap access settings
Hi, I've set " IMAP Access disabled " to " IMAP Access enabled " at user detail -> mail accounts, there appear info about changes, but after reloading page, there is set back red " IMAP Access disabled ". How can I save this settings?
Can't send emails to BT inboxes?
Getting this error: ERROR_CODE :554, ERROR_CODE :Message rejected for policy reasons (3.2.2.1) - Please report any problems to BT via thepostmaster@btinternet.com mailbox and include your sending ip address with an example header of your email
Mail Blocked
Hey guys, I've been using zoho mail to organize some business email accounts; I know this is a common problem but one of the emails under my administrator email has been blocked. I think he sent to more than 50 recipients and needs to be unblocked. It is treasurer@springparkcharlotte.org Many Thanks, Will
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Hi I'm also having the same problem: "Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked" please unblocked our email info@siddhantfreight.com Thanks a bunch, Preeti
how to configure crm to send email directly through my gmail
How do I set up zoho crm to send email through my gmail.
I can't receive any email
I am not sure what happened since everything used to work fine.My domain is healthcobot.com, the registar is namecheap, the DNS is on digital ocean and I have 3 MX records there. Any ideas how to troubleshoot this? Thanks!
Outgoing email blocked
Hi My outgoing email has been blocked. Clicking on the link in the email you sent to UNBLOCK ME does not work. Can you unblock the account. Thanks
Your Mail Outgoing blocked. Reason :Daily Mail Size Quota Exceeds Limit [Total Mail Size=309,978]
please unblock my account.
Authentication failed:554 5.1.8 Sender Address Blocked
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked. My outgoing email is blocked. I need it to be unblocked. PLEASE HELP ME THIS IS AN EMERGENCY!!!!!!!!!!
Switch off auto-fill for contacts with similar names
Hi, I have four different people in my contacts with the name "Scott" and they are arranged in my contact's list by alphabetical order. However, I only generally email the third "Scott" out of all of them. When I type "Scott" into the email "To" box it always auto-fills with one of the "Scotts" I rarely communicate with. How can I switch auto-fill off for the other contacts and only have it active for the main "Scott" I deal with? Kind regards, M.
Unable to add user.
Hi I am unable to create new user mahesh.puri at uminac dot in in the zoho admin panel it says user already exist. please advise.
Can't understand what are the max numbers of contacts in a campaign per subscription
Hello, I have to build a mail campaign for 2500 contacts. What is the minimum subscription required? will all the mails be sent the same day? Thanks in advance
Removal of incorrect email names
When I enter my email name to access my zoho account a whole load of incorrect names appear below the correct one. This is because I have inadvertently typed in my name incorrectly on the name line and clicked login.before checking the details, How do I remove these incorrect names. I have tried following the advice on the Help page but the icons I am asked to access to not appear,
Mass Delete products and skip associated records
We have a database of 24,378 products in Zoho, We are planning to sync product with Magento eCommerce. Magento will be overwriting CRM products. I want to clean the CRM of all product records before the sync begins (although, I know that deleting products that are associated with sales orders, quotes and other records will not be possible). I would like to delete all product records that are not tied to other records. The problem I have is that when I attempt a Mass delete operation on the product
Save fields after submit
Hello, Can anyone help me with this; One of the fields on my form is a CRM field, after I select the SO number from the CRM it will auto fill the account name. I need to save the last two fields after I click submit record, so I don't have to re-select the same SO again. Doing this, because most of the time I'm using the same SO number to enter multiple records. CRM field name "Sales Order No." and zoho creator field that will auto fill is "Account Name".
CANT PUBLISH MY SITE ANYMORE!
I get a "Error Publishing Website - Contact Support" I can't edit my site, I can't publish it, I can't do anything! Please fix this error! I AM LOSING VALUABLE TRAFFIC This is my site: http://thebesthdvideos.zohosites.com/
Zoho Books time tracking & user permissions suggestions
Hello, I am starting to finally utilize the Zoho Books time tracking functionality with employees. While a novel endeavor that I want to continue using, I find it very limiting at the moment and have some suggestions. 1) Why does all time entry have to be tied to a project? I work with sub contractors that need to be enter time for invoices they work on without having a project/invoice setup yet in the system. This also leads me to go onto my second item... 2) How come there cannot be more granular
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Please resolve this issue. Not able to send receive any mail
Domain Key start authentication fails
Hi, when im tried to star auth of domain key or regenerated the key i got this error, any idea ? thanks
Alias
Before I subscribe to your system I want to ask I want to host my domain in your system and I will need to use 5 premium users All the rest of my staff are using my domain email with their own gmail account so its only an Alias user (?! i am not sure) I have 200 users like this I need all my staff to send and receive email from our domain what package I will need ? do I need to pay users for all my staff ? I am currently on shared email hosting and I have unlimited accounts and space Thank you
Cant Recieve Mails
I Am Able to Send mail to the other users but not recieve in inbox. personally tried sending test mails and got this reply. please someone expert can guide me 8976912626 9220507791 Delivery to the following recipient failed permanently: deven@minds2brand.co.in Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain minds2brand.co.in by smtp.secureserver.net . [68.178.213.203]. The error that the other server
Add ability to style font for page title and descriptive text
When creating themes, it is possible to style the font for the following properties: survey title, question text, choice text, choice hover, text field and button. Please add the ability to style the font for the page title and for descriptive text.
Can't find follow up?
I'm searching for this option: https://www.zoho.com/mail/new/help/follow-up-emails.html It's not there when i compose an e-mail? How to automatically follow up or receive a notifaction when no reply in 1 week?
wrong display on iPhone
Hi, We have a problem with the displaying on the iPhone. It shows there a gray bar in graphics. Please have experience with it? How to remove when displayed on the iPhone? What is the function? I attach picture. Thank you for yours replies.
74.201.84.163 Blacklisted
http://emailadmin.registeredsite.com/ has blacklisted the ZOHO IP address and recipients not getting emails as a result of the block. Kindly request for IP removal so that the IP may be whitelisted again.
Error code: 553 - Need it fixed immediately
I keep getting this alert. This isn't the first time this has happened and is impacting my ability to do business please address this immediately. ERROR_CODE :553, ERROR_CODE :5.3.0 74.201.84.163 Your message was rejected for possible spam/virus content.Please ask your email provider to visit
HELP....
I really need some help with my CRM system and Invoicing but no one is answer the London number
opnURL with a NEW window works - but doesn't
I have a parent form where the user may select a Customer and (using OpenURL new window) can open a new window to view and edit that customer. I want the user to be able to go back to the parent form and select another user allowing him two Customer forms open. However - when he selects the second customer from the parent and issues the openURL (New Window command) the previous New Window is refreshed with the new Customer - a second new window is not opened - why?
smtp varies
I get my outgoing smtp in one country working (Belgium), with the same settings in another (Germany) NOT working. Suddenly the German machine works and clears the Outbox. Two days later its smtp of offline and won't send. And now both are not working. I use Mac Mail. Mail works fine on Zoho online mailbox throughout. Any advice? Domain is erdenproject.com
remove the block on mail account.
Hi There, please remove the block on our mail account. We are not able to send a single mail right now, can you please explain the reason for this ? The address is: tourcoordinator@focuzholidayz.com Thank you !
MX Entries Not Updating / Propagating
When modifying MX Records to point to mx.zoho.com, my existing email addresses don't work - the emails bounce. I'm very concerned about this down time. I've waited more than 4 hours (the TTL = 14400 or 4 hours) but no change in DNS entries. I've read online some folks were out of email for an entire week. I can't afford that. If not working, I'll need to revert. My question is -- how can I ensure this will work? Do CNAMEs have to change too? Or just MX? I've been using the MX toolbox to check and
Cannot send e-mail to QQ e-mail
is the QQ email issue not fixed? i tried two years and still can't receive any email from zoho's smtp.
Outlook Task Sync Automatic or Manual?
Is there a way to setup the Outlook plugin to sync tasks automatically on a schedule or do I have to go in and manually sync tasks everytime?
Can not receive e-mails
Hello, I had been using zoho without any problems for years, but now I can not receive e-mails from most other senders. I can receive mails from other zoho based senders but not from others. I have checked spam, their mails are not going there, checked blacklists, none of them were added, have whitelisted them all but still did not solve the issue. Can you please help?
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