Need to Change MX Records
Team need to change the MX records i am trying to do that i am uable to do need help i am Moving from Google app to Zoho Mail please help
How do I exclude subscribers who consistently do not open emails?
I would like to put together a list of subscribers who did not open any of the last 5 or more emails. I need to clean up my list and remove subscribers who do not open their emails. Is there a way to remove those subscribers who consistently do not open email? Thank you!
Change format of bill to address
I'm testing the Standard template and the format for the bill to address is wrong. It formats it as... Rob & Joe Traders 4141 Hacienda Drive Pleasanton 94588 CA USA when it should be Rob & Joe Traders 4141 Hacienda Drive Pleasanton, CA 94588 USA How can I change it? Also, how do I disable the country from the Organization and bill to adresses?
SOLVED: GODADDY MIGRATION OF EMAIL
If you can send but not receive emails from your Zoho hosted account, you need to log into your go daddy account and UNLOCK the domain. This should then release the settings and you should receive an automated confirmation email through from GoDaddy.
Email Set Up Go Daddy CNAME verified Incoming Mail not working
Email Set Up Go Daddy CNAME verified Incoming Mail not working
"My Jobs" in Candidate Login
There are no Jobs showing, even though the candidate is associated with job openings. What are the exact criteria that a Job is showing in a candidates "My Jobs" tab, after the candidate logs in? Thomas.
Custom Action doesn't work from inside a Lookup
I have setup a simple Custom Action that uses OpenURL to open our Client Form in a new window. This works just fine when clicked from the clients report. I have an additional report with a list of tasks related to our clients. This report lists tasks from a form that has a Lookup field that looks up the client. The report shows the client's name, and when I click on the name, it opens up the client's record, so I can see his details. So far so good, and everything is working as it should. However,
Email migration
Hello, I am trying to add a migration but I am stuck at the server name field. I use the imap.<domain_name> option but I get error message that it is not reachable. Any suggestions on solving this, as it is important to complete the migration asap? Thank you in advance!
On Collector's Logic
I have a big doubt between collector's logic and Default termination in ZOHO SURVEY.. Well I used the settings of Collector's logic Logic 1: If Collector XX then show Custom Message (XX-my Survey form name) Logic 2: If Collector XX then show Respondent's Response Still this Logic is not applying, It still goes in according to "default termination" options!!?!! Wondering what is the application of collector's logic Please help Comprehending my task Step 1: Collect the Survey
Buy more syncs?
Hi Actually I can make 5 syncs per day, is possible buy more syncs per day? Si necesitas mas información visita mi sitio web www.novazys.com y con gusto te ayudaré
Web form response Email sender address
Hi, I have setup a web form so that enquiries from our website go directly in to the system. I also get a system generated email with a listing of the data that has been entered. Is there any way to change it so that the system generated email has the lead's email address as the reply-to address so when we receive the email we can just hit reply to reply to the lead. Thanks.
Outgoing mail disabled for no reason
Outgoing email for our customer-facing email address "emporium-at-kittenblade-dot-com" has been disabled for two days, for no reason. We are unable to re-enable outgoing mail; attempts to do so result in a pop-up message "Operation permitted for paid user(s) only." Email to "support-at-zohomail-dot-com" regarding this issue has been ignored. This is unacceptable. Please re-enable outgoing mail for this account, and reply regarding the reason this happened in the first place. This has also been submitted
User Management Issues - URGENT
Hello, I am trying to add a User to Vault...everyone in my organization currently uses CRM, however no one is displayed under "Members of your organization". I sent an email to one of my users to invite and it says that they are already registered as administrator under another organization (we should both be in the same organization). What do I do now? I do not want to lose any important information linked to our accounts? I have now purchased a subscription for Vault but I can't even use it properly.
Invalid login - 554 5.1.8 Sender Address Blocked
Got same issue too: Invalid login - 554 5.1.8 Sender Address Blocked My zoho email is Hongbo.Miao@happy2c.com Please help! Thanks
User account blocked Daily Mail Bounce Count Exceeds Limit
Hi, We have one of the our email accounts blocked from last week, comercial7@solucionestubulares.com, please unlock it. Thanks, David.
Mail Delivery Status Notification (Delay)
Hi, Since this morning, nobody can receive the messages I send from my mailbox zoho and I automatically receive the following message : This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Mon, 20 Jun 2016 07:56:27 -0700 from XXX [my mailbox] ----- The following addresses had fatal errors ----- [Status: Error, Address: <XXX@gmail.com>, ResponseCode 421, 4.7.0 [74.201.84.163
We have 2 emails accounts with outgoing email blocked ! why ? and ho could you stock blocking our accounts !!
Hi tech team, We have 2 emails accounts with outgoing email blocked ! why ? and ho could you stock blocking our accounts !! URGENT, we canot work with no outgoing emails
Repointed and assigned my domain and my mail is bouncing. Please help.... I did not change my MX records...
Any thoughts on what's going on?
Announcing WePay integration with Zoho Invoice!
WePay, an online payment processor, is now integrated with Zoho Invoice. By setting up integration with WePay, you can create a merchant account and start accepting online payments from your customers. Some striking features of WePay include: - Creating a merchant account in minutes - A low transaction fee of 2.75% + 30 cents per transaction - No setup or monthly fee - Keep track of all WePay related transactions (Payments, transaction fees, and refunds) in one place. As of now, WePay integration
Product Entry on CRM Mobile App (Quotes, Sales Order)
When adding PRODUCTS to Quote, Sales Order or Invoice in the zCRM mobile app if the user enters the product code the product is not searchable and isn't displayed on in search results. We set up "product code in the "Products" set up in the module search option and yet still get no product to display when searched by a product code is search section of "add product" to a quote, sales order or invoice The only search option available that is current working is to search by a keyword that is part
Announcing WePay integration with Zoho Books!
WePay, an online payment processor, is now integrated with Zoho Books. By setting up integration with WePay, you can create a merchant account and start accepting online payments from your customers. Some striking features of WePay include: - Creating a merchant account in minutes - A low transaction fee of 2.75% + 30 cents per transaction - No setup or monthly fee - Keep track of all WePay related transactions (Payments, transaction fees, and refunds) in one place. As of now, WePay integration
Reports do not export to PDF properly
It seems that many of the reports (specifically the one I am trying is Pipeline by Stage) do not export to a usable PDF format and I'm forced to export to excel and manually manipulate each time. 1) Page margins are not set up, so that the text runs all the way to the side of the paper. 2) Cannot select page size 3) Columns are evenly spaces rather than distributed to match the width of the data. example :column for number of sales days (3 digits max) is the same width as the column for description
Announcing WePay integration with Zoho Inventory!
WePay, an online payment processor, is now integrated with Zoho Inventory. By setting up integration with WePay, you can create a merchant account and start accepting online payments from your customers. Some striking features of WePay include: - Creating a merchant account in minutes - A low transaction fee of 2.75% + 30 cents per transaction - No setup or monthly fee - Keep track of all WePay related transactions (Payments, transaction fees, and refunds) in one place. As of now, WePay integration
Formula Fields - auto recalculate new formula in historic records?
I have set up a new formula field in a module. If I open an individual record and then click save the formula is calculated. But I have 600 old records that I would like to update. Is there any way I can update them all en masse - i.e. trigger the calculation in the formula field without editing each record individually?
Emails still not being picked up from Gmail, and now with no failed delivery report
This issue has been ongoing for months now and because we love the Zoho mail system we've tried to work with it and we've even had a very helpful call from Zoho Customer Service....but we're still having issues. Zoho is missing emails from Gmail. No particular pattern to these and whereas previously there would be 'failed delivery' report in Gmail, this isn't happening now so we can't see at a glance which emails are missed. (I suspect this is due to a change in Zoho?) We're having to check Zoho
web form not saving leads
Hello, I generated a web form but its not saving my leads. What can i do?
Formula for a value depending on Response in picklist
Hi I am trying without much success to find the correct formula expression to resolve the following:- IF <Value from Picklist field> = 5 then return 35 as value IF <Value from Picklist field> = 10 then return 43 as value IF <Value from Picklist field> = 17 then return 46 as value I then need to be able to use the returned value in another formula field which can have a further expression to resolve IF<Value from Picklist field> = Yes then multiply the value from above result by 2 Your thoughts
Custom Fields in Professional and Enterprise Editions
I'm still in my trial period so I've been switching between the Professional and Enterprise versions to see which one best fits my company's needs. In one of my modules, I exceeded the limit for custom fields in the professional version while I was working with Enterprise, but when I switched back, they all stayed in their places. Does this mean that if I were to go with the Professional CRM, anything custom functions that I enabled while I was using Enterprise will stay even if they are incompatible
IMAP vs. POP email in CRM with Google Docs
We currently are using Google Apps integration with ZOHO CRM using Gmail POP/SMTP. Is there an advantage to using an IMAP configuration in CRM? Any disadvantages? Thanks,
Sender Address Blocked
Please unblock my account, I´ve been looking for a solution in the forums and it seems to be a common problem that only Zoho support team can manage Every time I attempt to send an email i get this message in red: "Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked" Please help me since its my working mail and i urgently need to contact my clients and coworkers Thanks a lot Regards, Leonardo
Data from Zoho CRM not Sync with Motivator
Dear Sir, The data from Zoho CRM is not getting Sync with Zoho Motivator. For example, Sales Won in CRM is not Matching with Zoho Motivator (We have it as a one of the KPI), the current mail ID is the login ID. Our login ID is sparktacademy@gmail.com Can you please and revert? Regards, Subramanian
Copy Fields in Same Application
I'm not sure I've title the question correctly. I've had a very difficult time understanding Zoho creator. Zoho is unlike Google Forms because there is no button to duplicate a field. I am creating an application (form) where students can upload three photos for a photo contest. I've created the following fields that I would duplicate two additional times and then change the Photo 1 text to Photo 2 and Photo 3. Photo 1 (file upload) Photo 1 Title (single line) Photo 1 Genre (drop down) Photo
Quotes Total amount is not calculated when Quote is created with API
Hi ZOHO crm users, I have inserted some Quotes using the ZOHO CRM API. All is OK, products are added, but we have an issue with the Total price in the Quote : by default, the total is set to . When I update manually the quote, by example by selecting a Quantity on a product, the total amount of the Quote is automatically calculated, and it is ok. BUT, I have about 4000 Quotes, I will not edit all of them one by one. Any solution to make the Quotes Total amount automatically calculated ? Regards,
Forgot Super Admin Password
Hi, i had forgot our super admin password super admin email : admin@guruvaproperties.com how can i reset the password thanks & regards Jayaprakash
Sales Return for Invoice
Hi, We had a sale and an invoice was created. A partial payment was also made. The invoice was created for a service contract. We are terminating the contract so we need to reimburse the amount that we received. For this, we need to make a sales return. Do you have that option on Zoho? If yes, please guide me. If no, do you have any other options? Appreciate your response at the earliest. Thanks!
sliding scale tariff
Hi, I'd like to know if it's possible, either in Zoho CRM or Zoho Invoice, to custom some sliding scale tariff for a monthly billing process. We've investigate how to set it : - first on a single account, based on its yearly consumption, - then for a groupe of customer, based on the # of subscribers. First support we've got from one of Zoho partner were inconclusive. If there is a simple solution to this issue, I'd appreciate it a lot. Many thanks in advance, Thierry
I cant receive e-mails
I can send it but I can't receive e-mails. the domain is @pilmanlaplana.com thanks in advance.
CRM credit card problems
I lost a debit card and had to get a new one recently. My sites, docs, mail, etc is paid for the year. However, I am unable to change my credit card details for Zoho CRM and I keep keep getting emails saying that payment failed. I can't figure out where to update the payment information just for CRM. Does anyone here know what I should do to change it?
Incoming email not working
Hi I just set my Zoho email. Out going is working: incoming will work under mydomain@zoho.com but not under actual emails myname@mydomain.com. Please Help Thanks, Eli
Migrating mail from domains.live.com
Can anyone tell me what the server settings would be for migrating my mail from a domains.live.com account? I access my custom domain's email through outlook.com. I've tried a few settings but none of them seem to be correct. Thanks
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