Error: Zoho Creator does not convert openUrL() "form-perma" to "form-mobile" for mobile browser
When a form is opened on a mobile device using the openUrL() statement, Zoho Creator must convert "form-perma" to "form-mobile" so the form is displayed properly in the mobile browser. Zoho Creator does NOT do this. The form is opened as a regular form not mobile, so the form is too small and must be resized by the user. Example: openUrl("https://creator.zoho.com" + zoho.appuri + "/ form-perma /MyForm" should become openUrl("https://creator.zoho.com" + zoho.appuri + "/ form-mobile /MyForm" when opened
Cannot Embed youtube video to send out mass email
I am trying to embed one of our company instructional how to videos into a email template. I click on the HTML tab It lets me insert, I see a preview, I click save and the embed is removed. Help please? Below is the HTML <iframe width="560" height="315" src="https://www.youtube.com/embed/s3EMWr3SNfA" frameborder="0" allowfullscreen></iframe> Thank you
Unable to Embed Youtube Video using HTML insert
I am attempting to embed youtube video into a slide on my presentation. Using the HTML insert, I paste the code and click insert. The code disapears fro the insert box and then no changes have occured to my presentation slide. I am new to Zoho, am I doing something wrong?
Timesheet Reactivate User
Hi Can you please let me know how I can reactivate an employee to use the time sheets again. Many Thanks Nick
delete user
How can I delete an user Local user not the administrator. I'm trying to delete it but it will not delete finally Hope somebody can help me.
Spam filter chaos
Hi. Like many others, for a few weeks I've been getting mailer daemon generated emails: SMTP error from remote server for RCPT TO command, host: mx.zohomail.com (165.254.167.50) reason: 541 5.4.1 Mail rejected by destination domain By your responses to other threads I learnt that this is because Zoho considered the emails as SPAM. By the way, none of the rejected emails were actually SPAM. Even stranger, on two emails sent from the same IP to the same destination with the same subject and text one
Records not automatically updating
Hi, I am currently using the JavaScript code as I cannot utilise the iframe code due to the hard-coded height. When I add a record it is not automatically updated in the results section that is embedded in my website. I have to manually refresh the webpage. When I tried to add the Next URL capability to it (that should provide a similar result to a page refresh) I received a 404 error. The target URL has a Zoho doman prefix for some reason. Is there a way to refresh the results page 'On Success'
HTML view - opening and closing forms
I have an HTML view page with an "Add Appointment" link which opens a form in a modal dialog, however I can't get the the form to close and then also have the HTML view page refreshed with the necessary querystring parameter intact. I have tried this: <a href="#Form:Appointments?zc_LoadIn=dialog&Client=<%=CID%>&zc_NextUrl=#View:Client_Details_View?CID=<%=CID%>">Add Appointment</a> After adding a record, the form closes and the HTML view refreshes but the "?CID=..." parameter is stripped from the
Is there a way to import products onto accounts?
I would like to import the products that we want to list on a customer. This can be more than one product on an account. It would be a massive task to manually add all products to accounts, which we can extract from our ERP system.
Add user?
Hey I thought I'd be able to hold 25 users with the standard subscription. it seems like a real waste if I'm paying 24 a year for a single user, when free users get 25 user.
Deselect all available Zoho Project Users Check Box when creating a new CRM Contact Project
Currently, if you have Zoho Projects linked to Zoho CRM and you go to a Contact and select New Project You will get to the option to create a new project. The default setting has all Zoho Project users selected, not really an issue unless you have more than 30 or 40 users. Which we do, and to manually go through and deselect all the users that are not required for a particular project is very time consuming. Fear not, I have a script that has helped my team and thought I would share in hopes that
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Rejecting for Sender Policy Framework
Please can someone assist??? Urgent
Emails being sent but not being seen by recipient
If I send emails from Outlook or my Iphone it shows that they send perfecly fine... but nobody receives them. This problem just started a few days ago out of nowhere. It's like my emails are getting lost in cyberspace. Any clues as to why this is happening???
How can I collect user input before updating a record?
Hello experts -- I have an application that has a form which is doing 90% of what I need. Basically, it's form/report that shows orders taken (think shopping cart). When the order is ready to ship, I have my user edit the record, update a comments field, and mark the order closed by changing a status. Then they Submit and they're done. I created a button on the report for closing the order by just changing the status, so that's working fine. But I can't have the button prompt for user input. What
Best way to send email to a few hundred addresses
What is the best way to send email to a few hundred addresses? My concern is if I use a for each loop I will hit the 5000 statement limit or reach the daily max number of emails. The email subject & content is the same for all recipients.
Lookup Question
I am creating a very basic set of forms and reports to track a pet food pantry program. Our animal rescue supplies free dog and cat food to those in our community who are unable to afford. I have a form that tracks their information and then a form that we enter when they pickup which has a lookup so we can tie it to the person (customer). Two seperate questions: 1) Is there a way on the pickup form that we can have it automatically indicate in a field the last time they picked up food? 2) On
Records per page report property does not work
All list reports in my application always show all records even when a 'Records per page' display limit is set in the Summary section of the Report Settings. This is a major problem because it causes reports to load slowly and greatly impacts the usability of the application. I have verified that the the report definition includes the option to limit the display rows and have tried various values, non of which work: options ( display rows = 20 ... This error also occurs when the report
Getting an error "Unable to send message;Reason:559 Message not committed due to internal error"
Hi, When I try to send a mail, there is an error popping up as "Unable to send message;Reason:559 Message not committed due to internal error" Please look into this Thank you
Hi ! doesn't recieve Mails with identical SUBJECT fileds
for example: In my Inbox i have a message with subject "TEST". If my partners send me a mail with same subject ("TEST") - the message does not receive. the subject must be the same (case sensitive)/ is it a bug or feature ?
hola buen día que desbloquear mi servidor de salida
Hola buen día that desbloquear mi de servidor de salida, pues no soy yo consiguindo enviar correos Electrónicos americanas003@zoho.com
Unable to send message;Reason:559 Message not committed due to internal error
getting "Unable to send message;Reason:559 Message not committed due to internal error" what is it please?
Help with Creator
Does Creator have capability to be viewed as a database? I cannot figure out how to link applications to form the database. Nor can I find an option to view my records already entered. Please help! RHouse
Mailbox Locked
Hi, I am frequently getting the error, "Mailbox Locked". What is the issue? Please help in resolving as it impacting business.
Problem Importing number field
Hi I am having trouble importing number fields from an Excel file. In my form I have to Number fields, one for the ID number and the other for the phone number. In the excel file the columns are defined as number columns and they have numbers like 1144035567 for ID´s and 3155467898 for phone number´s for example. When I want to Import the file I get an error alert for this two fields saying that those are invalid numbers for numeric fields. Error details of records that could not be inserted Row
email blocked
can you help me out, I´m getting this message when I send emails. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. rgaona@estruckline.net, ERROR_CODE :553, ERROR_CODE :5.3.0 74.201.84.163 Your message was rejected for possible spam/virus content.Please ask your email provider to visit http://emailadmin.registeredsite.com for resolution.
Purchase Order Email From field through API
I have 2 questions: 1) How do I specify the "from" email in Email Purchase Order API? 2) What does this error message "The email address for this customer was not found in the customer's details. Hence the mail could not be sent." mean? I get this error when I leave the json input blank in the Email PO API. My contact is a vendor contact type and the record also has contact persons with email information. Thanks, Thanh
Customer Portal Customization - Adding custom placeholders
I am trying to modify the customer portal within Setup -> Portal Customization. I wish to add a couple of new placeholders in the tabbed menu. I can see from the HTML Editor that I can add pre-defined placeholders but how can I add custom placeholders where the content of the placeholders will be a webpage from a specific url? For example, I would like an extra placeholder called "Downloads" which reference a website at http://www.mydownloads.com and display this website within the content. Furthermore,
Problem with custom fields when merging contacts
Bug report. I have a custom field set up in contacts. When I merge duplicate contacts, it always loses the data in that field, even if that field showing the correct data it is checked in the merge confirmation page.
Customer name not appearing on invoice
Hi, I can't get the customer name to appear on the invoice. (I issued two invoices today, and the PDF that was generated/emailed did not include the customer name.) I'm pretty sure I've done everything correctly with my template; but I can't identify an option in the template that would remove the customer name; is there something of that nature that I may have ticked by mistake? Alex
No me baja el correo
Hola, uso Zoho Mail con Google Chrome, hace unos dias me pasa que si no le doy actualizar a la pagina no me baja el correo, esto a que se puede deber? lo tengo que me baje el correo cada 3 minutos. Gracias
Is it possible to schedule emails in Zoho email?
I would like to be able to write an email and instead of saving it as a draft and sending it manually tomorrow morning, I would like to have it scheduled for sending tomorrow morning. Is this possible? The only somewhat related thread I found here was this https://help.zoho.com/portal/en/community/topic/attachment-not-sent-with-schedule-for-email Plus a feature request made 4 years ago https://help.zoho.com/portal/en/community/topic/feature-request:-compose-and-schedule-emails Kind regards, Tom
Customize Layout Fails After Restore
I created an app in another account, exported to the DS file, and imported into a new file. That worked ok. However the restored app cannot the Layout or Theme. After the import it defaulted to one layout and it seems it is stuck. Any ideas?
How do I reclassify expenses?
My client charged his expenses to the wrong account. How do I reclassify his expenses? Is there a way to do this or do I need to book a manual journal entry?
If statement Function
I am trying to use a function to contain a large if/elseif statement and then simply call the function in the on user input of multiple fields in my form which would allow me to simply edit the function instead of editing every field when I need to make a change. My assumption is that this is possible but I'm quite stuck. I've written a simple test function using a form object and it seems like it should work but I haven't been able to figure out how to call it. Here's the function as I've written
IMAP migration from Gmail not working
I am having trouble migrating emails from my gmail accounts into zoho. One account works perfectly and all folders and such work. The other gmail account simply says the migration is "complete" after just a moment of working, but there are no transferred emails. All settings in both accounts are identical. The only difference is that the successful account has far fewer emails. Is there a limit to what IMAP migration will download? For example, could the account that is not working have too many
all of my genuine enquiries from customers are going into my spam folder
How can I rectify this?
Page scrolls to top
Why does the page scroll to the top every time I open an existing appointment?
CRM - mail merge
Hi, I have a client with a 16 page form they want to populate from mail merge from the fields. All that is fine and completed no problems, the only issue is they also have within the document a PDF they want to populate too. Can you add mail merge fields to a PDF and how ? Many thanks Mark
Cannot add products to a quote
I am trying to add line items to a quote - the Add Products button simply does not work. (THE BUTTON DOES NOT NOTHING; A JAVASCRIPT ERROR IS VISIBLE AT THE BOTTOM OF THE BROWSER) This worked before and seems to have stopped working once the multi-currency option was enabled. Please help.
Problem with receiving emails
Hi Support, Kindly advise me on what I need to do for the emails to get delivered. I have configured the MX records as directed but I seem not to get it right. I have also included a screen shot of my panel Please see: http://www.intodns.com/equinoxeconsulting.co.ke and http://mxtoolbox.com/SuperTool.aspx?action=mx%3aequinoxeconsulting.co.ke&run=toolpage Regards, Peter
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