since outlook is not configured smtp zoho in web mail zoho send and receive mail
from the web interface in zoho I can send and receive emails with my domain daxagroup.com but I try to configure the mail in Outlook and you can not authenticate with the SMTP server zoho. I followed all the configuration steps but when asked to authenticate with the SMTP server zoho me ask the user password often and not authentic
Caldav - Can't sync "My Calendars" other than Personal
"Personal" calendar has been syncing fine. However, I can't get any other calendars under "My Calendars" to appear on my caldav client. I am not using an officially supported client (davdroid) since you don't support android, but I would appreciate someone looking into the problem server-side and any other information you might have. What I've tried: I enabled caldav sync in the zoho web interface for my extra calendars at Settings->Sync->Caldav. I used "https://calendar.zoho.com" for the sync URL.
Unable to generate Zoho Service Communication Key (ZSC)
I'm trying to sync Campaigns with CRM, but when I go to Setup > Developer Space > Zoho Service Communication (ZSC) Key, the pane is blank: I've tried to open this in Chrome, Firefox and IE(with and without compatibility view). I read the help documents on how to populate, and my account is the Administrator Profile, but I don't see any other requirements, so it seems that it should work. Any ideas?
i cant send emails by iphone
hi, i cant send emails by iphone and i get this message - "the user name or the password for .... is incorrect. (i added a photo). I tried everything 1. I changed my password 2. I checked the e-mail settings on your PC and iPhone 3. You may perhaps that the Two Factor Authentication bother ? I think it does not enable in my case . In any case I have no idea then how to undo it ( I saw someone wrote that you click on the link at the bottom of the page to disable it but I have not found such a link
DKIM Record Not Working
Hello Sir, Domain: www.techtry.com I created the dns entries of my domain following instructions from the link https://www.zoho.com/campaigns/help/setup-spf-dkim.html I created: zoho._domainkey.techtry.com But It is still giving error, when checked it on http://dkimcore.org/c/keycheck Screenshot Attached for reference
Bulk expense with clients
Hi, When inserting bulk expenses, is there a way to also add the client on the line? At the moment, when I add a bulk expense, I cannot link the expense to a client. Is there a way to add this in the buld expense page? Thanks, Stanislas
Bounce due to mail server maintenance
I had several e-mails bounce at a single customer. Per the detailed info provided, the customer's e-mail server was under maintenance at the time my e-mails were attempting to deliver. Now these e-mails are showing as bounced and I can no longer sent e-mail campaigns to this customer. How do I fix this?
Import data from a web using sheet
Hello. I want import data from a web http://www.aemet.es/es/eltiempo/observacion/ultimosdatos?k=clm&l=3260B&w=0&datos=det I can import the data in two formats: Excel or CSV. When I do the import, some data appear with different format. I don't know why does this. I want also append data from every day in the same sheet, but this I don't konw how can do it. Help?
Spoofed email address despite Domain Keys enabled
Hi there, I'm having problems with someone spoofing my email address in spite of having enabled Domain Keys. I've verified Domain Keys is set up correctly on my DNS record, and it's not in test mode. Here's an example of the message, with <myname>@<mydomain.com>: Delivered-To: <myname>@<mydomain.com> Received: from mail.zoho.com by mx.zohomail.com with SMTP id 1436206988857923.6104304942664; Mon, 6 Jul 2015 11:23:08 -0700 (PDT) Date: Mon, 06 Jul 2015 11:23:08 -0700 From: mailer-daemon@mail.zoho.com
Unable to send message;Reason:550 5.4.6Mail rate exceeded limit
I am trying to send a Survey Monkey to my friends and neighbors for my HOA. There are 78 email addresses. I broke tht email into 4 separate 4 emails. 25, 25, 25 and 3 email addresses a piece. When I try and send anything I get the following error. Unable to send message;Reason:550 5.4.6Mail rate exceeded limit I am not trying to SPAM anyone. What is this error for?
how to delete zoho mail
I have a zoho app account recently i have register for free zoho mail , mistakenly i have added wrong name in my zoho email id .. i want to delete my zoho mail id and create new one .. tell me how i can do that .. or how i can rename my email address
Group Invites
I have several users of my 2 groups which are not getting the initial invite from Zoho to join the group. As such the users do NOT get any email from the group. Where I can I see logs or troubleshooting info to identify why these invites are not being delivered? Thanks.
Show user filter criteria of pivot chart on pdf export
How can the 'User filter criteria' of a pivot chart be shown on a pdf export? Ideally, I'd like the criteria to be the subtitle of the report. I have many assessments that users can create themselves. They see a chart of the results by choosing the assessment name from the User filter criteria on a pivot chart. Thanks!
Lead Data Sharing Settings
The manual describes the oportunity to set the lead permission to: private public read only public/read/write/delete https://www.zoho.com/crm/help/security/data-sharing-rules.html But in my dialog i have only the option between: private public read / write / delete I use zoho in german.
Export Charts from reports
I've seen an earlier thread from 4 months ago that talked about being able to export charts along with the data in the new reports section. There does not seem to be a resolution to this? clients don't want 10 pages of data they want one chart with information on, any progress on bringing back this functionality Zoho ?
Updates on the following improvements
Hello, As a lot of people here, I have major issues with the new version of Zoho recruit. Some features are missing from the version. I have been told that it will be improved "soon" Coud you communicate me a feedback on the following elements: - Possibility to submit candidates to a job WITHOUT using a template or at least, being able to edit the template while submiting the candidate , without going to the general template. - Possibility to send mail to multiple candidates/managers WITHOUT using
Client & Contact Mass Emailing
'Contact' & 'Client' mass email module. I had a call booked last Friday with your technical team and was asked to log another call as 'I had used all the allocated time to my call' and the advisor had to terminate the call. We are having MAJOR issues with how we are now able to email more than one client at a time. The new version of Zoho does not allow us to build a 'Client' or a 'Contact' email list to send out a mass email. We were able to do this in the previous version of Zoho. Is this a mistake
Task Comments
When I try to enter a comment for a task, I get an error message after clicking "Add Comment". The message says "Please enter a valid comment".
Folder Sharing with Delegate not working
According to the Folder Sharing resource: Delegated Folders: When you 'Delegate' a folder, you can choose a 'From Address' from your account when sharing the folder. The user will be able to read, comment and further respond or reply back to the emails, on your behalf. The Delegation, is allowing the user to reply to the emails in the folder on your behalf, with a chosen email address. It sounds as if ONE@domain.com can share their folder with TWO@domain.com. When TWO sees a new email in the shared
zoho email settings...
my email is not being sent as doyal@cdafinancialnetwork.com as configured. It is being sent as doyalalexander@zoho.com
Incoming blocked
We have blocked your account "preeti@ruralagriventures.com" temporarily as a security precaution. Block Type: Mail Incoming blocked. Reason : Mail Box disabled. Mail Fetch has also been disabled for any active POP accounts. For any support or queries, kindly contact support@zohomail.com
change company of contact person in a task
I have added a task to someone that I met. Later I attach this person to a company. But the task is still connected to the person and the related to field is empty. Example: I create a task for Mr Jones. I don't know which company Mr Jones works for. A week later I create company ACME and add Mr Jones to it. When I view the task, it is still connected to Mr Jones, but the related field is empty although it should show company ACME.
Time Elapsed in Hrs
hi, Using the ServiceDesk Analystics, The formula for Time Elapsed in Hrs is "Time Elapsed"/(1000 * 60*60). However if the Time Elapsed is 00:00:00, the results is blank, which is not correct as other formulas cant use this information, Can the formula be coded to avoid this ? Thanks,
Mailing list messages not received
I subscribed to two mailing lists on my zoho.com account, (SuperCollider users and SuperCollider developers, both for SC audio software). Everything was fine for a couple of weeks, but now I am not receiving messages from them. I never see them in my inbox, and I've looked for them in Spam as well, but nothing. It's like they don't exist. But, I have another mail account elsewhere which (because of a technical problem) I couldn't unsubscribe. *That* address is receiving from the lists. So I am completely
error : DOMAIN_NOT_RESOLVED
Issue with mail deliveries with error [Status: DOMAIN_NOT_RESOLVED, Address: <teamincredodev@belongdigtial.com.au>]
How do I save column order and visible columns for the drill down of a pivot chart?
After clicking on a data point in a pivot chart, I can see the underlying data. By clicking on a button on the upper right of the grid, I can hide a reorder columns. How do I save this layout so users don't get confused with extra columns? When designing the pivot chart, if I click on a data point, the x and y access labels are helpfully summarized at top. How do I get the same thing in live mode? This way, those columns don't need to be shown since the values are the same for every record related
Mandatory fields in Ticket Generation
While generating Support ticket, The Mandatory field to enter is contact , May we change that mandatory field to Accounts ? As there may be many common name contacts within a Account or different Accounts.. It would be more easy to generate ticket with Account name instead of mandatory contact entry. And in mobile app version , Ticket displays with contact name highlighted & not the Account name, So due to many common contact name it’s difficult to recognize the ticket Account. & one has to edit
Your Outgoing has been blocked and you will be unable to send emails. PLEASE HELP
Hello, I need unlock my outbox from 3 days ago. I don´t know what i did please can you help me with this problem? my account is info@siotas-store.gr Can you please unblock me? Thanks! "Your Outgoing has been blocked and you will be unable to send emails." Your Outgoing has been blocked and you will be unable to send emails. Click here to get unblocked.
CENTRAL BUSINESS SOLUCTIONS
hi good afternoon I have a suggestion for you guys put in zoho inventory. to make the integration of organizations, because if I have a company that has two warehouses with the same product more different places to do? to send the central product for two warehouses that I have. porue the idea is to have one central warehouse and have two that are small and in another place. how do I get the central warehouse of the product to send us other small? then this is my suggestion that you guys implement
shopify link not working
the shopify link ink failed to import products from shopify and it has not imported anything at all since! the failed reason was 'invalid product type' however there are no specific product types as far as know. additionally my sales orders are not syncing and it failed with the reason 'Please enter a suitable VAT treatment.' however vat is enabled in shopify i cannot use zoho unless this link works properly. additionally we have soho books and both are extremely similar. what platform should we
MX Record and not getting emails.
Hello, i am new to zoho. yesterday, i added my domain name and verified it. did the necessary changes and added MX Records at my DNS host. These are the MX records i added: 1 mx.zoho.com 165.254.167.50 (no glue) 10 mx3.zoho.com 74.201.155.79 (no glue) 5 mx2.zoho.com 74.201.155.220 (no glue) and its more than 12 hours, so when i asked my domain name provided. They said everything okay from there side and its already referring to provided Records. But in my ZOHO dashboard am still
Emails not received by all recipients, marked as sent and not bouncing back. URGENT
Emails not going to some of the intended recipients, with no bounceback messages (we did get a bounceback this morning though from an email sent 5 days ago and it was correctly addressed) and messages marked as sent. Are we verified? My website admin suggested I talk to zoho support to see what the authentication settings should be? This is another that did bounce back a while ago too: This message was created automatically by mail delivery software. A message that you sent could not be delivered
Volume calculations (CBM)
I want to be able to list the CBM (cubic meters) and other items on the invoice generated by zoho books. How do i customize it? I see an old unanswered question, maybe someone else was working on the same issue https://help.zoho.com/portal/en/community/topic/sum-product-volume-and-packages-inside-invoice As a possible solution, if i use zoho inventory will it then bring the volume information into the invoice? Thank you!
Issues with Iphone App and uploading files
I want to give you some feedback about the new zoho crm app. When I upload a file to zoho crm app, it doesn't not GROUP potentials by closing date like it used to. Also, when a file is being uploaded, there is no status bar near the file so I can't see if it has finished uploading or not
Track hours/minutes - tasks
Hiiiii there, Well the Company I am working for is quite interested to buy some of your Zoho Project Packages, please, instruct me: which one (package) do we have to buy, we need the following to be unlocked so we can have/use/perform: 1. To have a chart that shows us how many hours (sometimes minutes) each daily task will take (so, for example I can see which days I’m working late and when I have some free time in order to take appointments. (I want to see the hours (or minutes) across the charts,
Product commission based on price catalog?
Hello, Is there any way to have a different commission for a product depending on the price catalog selected? We have a set of products which we get less or more commission depending the price we manage to sell them at. It would be nice to have that reflected
Is there a way to track commissions in Zoho?
I'm an insurance broker and would like to be able to track monthly commissions. Is there a possible add-on?
API HELP
I am trying to intragrate a creator form with Hello Sign so i can capture the signature. I have a sample POST request that they proviuded. I just dont know how to apply it to zoho... Can someone help me out please this is kiling me Example request / response POST https://[username]:[password]@api.hellosign.com/v3/signature_request/send_with_reusable_form reusable_form_id=c26b8a16784a872da37ea946b9ddec7c1e11dff6 subject=Purchase Order message=Glad we could come to an agreement. signers[Client][name]=George
Number of Modules
I can only create 5 Modules in Zoho Recruit? I am on the Enterprise Version and thought that I had unlimited modules.
Connecting Google Drive folder with an individual record
Hi, our business process involves customers filling out an online form and attaching files to it. We already know that we can integrate Jotform with both Zoho CRM and Google Drive and thus get the data to CRM and the attachments to Google Drive. What we need is a solution to connect those attachments with the respective customer's records so that the files essentially remain in Google Drive, but they could be accessed via the record. What I mean is something similar that is already possible with
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