Blank screen with my main account ("Banned" according to support)
Hi, To make it short, I contacted support because I get a blank screen when I try to access Zoho Desk to check if it's a viable solution for one of my customer. According to them, the screen is blank due to the fact that the old account was inactive for
za_connect.exe on windows 7 won't run
When a client of mine goes to join.zoho.com on a Windows 7 and downloads the client program, za_connect.exe, and then runs it, they get this error: The program can't start because ClientSocket,al is missing from your computer. Try reinstalling the program
[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on the
No longer able to adjust pen color or thickness after new update
The app was updated recently and since then, when editing sketch cards, the pop-up menu to change the color and thickness of tools is no longer registering my input, sending touches to whatever is behind it instead.
CORS in Zoho Creator Custom API
I have a Custom POST API in Zoho Creator with the authentication type using Public Key. My team tried to use this API in client service and apparently there's an error with code 2945, UNAUTHORIZED_CORS_REQUEST
Linking custom module from Zoho CRM with Zoho Desk Support Ticket
Hello, We have created a custom module called "Assets" in Zoho CRM. This module contains information about hardware products that we sell customers included serial numbers, testing, log files, etc. It is linked with an Account and Customer. Is it possible
Announcement! Cross module filtering coming to CRM!
In Zoho CRM, you can now easily find records in each module using advanced filters. These filters let you sort records based on specific fields within the module. For example, you can filter leads by industry, contacts by title, or deals by amount. Once
Hide Print/Download PDF Options for Knowledge Base
Hello Everyone! Welcome to this week’s journey with ZylkerShop on Zoho Desk Help Center customization. This post unveils codes for hiding the Print and Download PDF options from Knowledge Base articles in the Help Center. ZylkerShop wanted to allow its
Automatic Reply to Customers with templates during Holiday Hours
Hai Team :) 12th and 13th May 2021 are holidays, so our customer service is also closed. That's why I want during the holidays if there are customers who email our CS team there will be an automatic email reply according to the template that has been
Have the ability to upload SVG file for the floating widget
It would be nice to have the ability to upload a .svg file for the floating widget, because PNG's kind of get distorted
Multiline text fields no longer supports bullets?
We previously used a custom multi-line text field and have recently determined this no longer supports the bullet (unicode U+2022) - is this by design?
How to automatically pull multiple fields
Hi there, I want to be able to pull multiple fields from Sales order module to purchase requisition module 1. Purchase Requisition Name: Copy from “Subject” in Sales Order 2. Deal Name: Copy from “Deal Name” in Sales Order 3. Account Name: Copy from “Account
Campaigns Down: No Campaigns Being Sent or Created
Whether I try and add recipients, push a campaign through an automation, or even just try and add a subject line, the whole campaigns freezes and I get the big white screen of death. I'm told there is an outage and known issue, but there is no where that
Is there a Books API to insert a Header row into a Sales Order or invoice?
Is there a Books API to insert a Header row into a Sales Order or invoice?
Concevoir et développer des applications avec Zoho IOT
Il y a près de vingt ans, nous avons imaginé un avenir où la connectivité relierait de manière transparente les personnes, les processus et les appareils. Cette vision s'est concrétisée grâce au pouvoir de l'évolution apportée par l'internet des objets.
Is there a way to bulk send Zoho Sign documents from CRM?
We use the Zoho Sign extension, and the documents are generated individually for each customer. The data is fetched by selecting the corresponding field from the drop-down. We have a need to bulk generate documents, pulling data from each related Contact
Warehouses
I have Zoho Books Premium, allowing me 1 warehouse only, why on earth I need to subscribe to Zoho Inventory Professional plan for ~950 USD just to get another warehouse!!!!!!! OR.. to subscribe to Standard plan for ~350 USD and buy 1 warehouse for 90
Multiple discounts in 1 invoice
Hello, Is it possible to have 2 discounts in 1 invoice? 1 at the item line level, and the other at transaction level. For example I have 3 items: A, B, and C A has pre-defined 10% discount from price list B has pre-defined 5% discount from price list
Error "Tax does not exist"
When I am trying to load item master I am getting an error "Tax does not exist". I tried changing tax name and tax type however its not working. Please help. Find below data I am trying to load Inter State Tax Name Inter State Tax Rate 5% Inter State
Kaizen #159 - Configuring Telephony Extension Widget in Zoho CRM
Hello Developers! Welcome back to the Widgets fold in our Kaizen series. In this post, we will learn how to build a custom telephony extension widget for call centers and deploy it within a Zoho CRM organization. This helps in establishing unified communication
Auto copy one field's data(custom module) to another custom Module.
Is it possible to copy the data of one field from a custom module to another in BOOKS?
Deleting Sales Invoices
Hello Everyone, I am trying to delete all added sales invoices to make some changes at once. Will re import later. But it throws an error saying your data is being used elsewhere so unable to delete. Could someone please help here?
MRP ENTRY
I PURCHASED MATERIAL IN AUG-24 AND RATE IS RS.399 AND FROM 1ST OCT-24 RATE IS RS.499 , NOW SOME QTY. IS SOLD AND NOW IF I ENTER NEW RATE THEN IT IS NOT ACCEPT OR CHANGE IN ALL SALE BILL
Product search issue
Hi, I would like to understand what is the search logic of product module. We have lots of pen, but when I key in "pen", there is no result back.
Is anyone else struggling with the Zoho Recruit matching function?
We’re using Zoho Recruit and the built-in Zia matching algorithm, but we can’t get it to work at all. We even created a job profile and a job seeker with an exact match in skill sets, yet Zia says there is no match. Does anyone here have enough experience
New Paypal Integration support Business to Business with 50 cent fee?
I "upgraded" the Paypal integration and I'm afraid I lost the 50 cent Busines to business paypal fee. Is this true?
how to delete duplicate copy of mails in sent mail
hello, at the time of configuring my zoho hosted mail id in Outlook, it was checked box by mistake that keep a sent mail copy. so now it has duplicate copy of every sent mail. how to delete duplicate copy of that.?
Authentication has failed
Hi, im having an issue with zoho. I've successfully setup a private mail server that through POP3 retrieves zoho's email from my 3 domain mailboxes. 2 of them work perfectly fine, but the 1 with the most emails, after 6 hours of retrieving a large email
Calculate next due date
Hello Zoho Community, I need to calculate something. Perhaps you have an idea: I have a field for a starting date of a contract. e.g. 1.3.2023 I also contract length in month: Renewal every 3 month Now I want to calculate the next renewal date. (In this
Supprimer les sources de données suite à la création d'une connexion intégration
Bonjour, Dans Zoho Creator, j'ai utilisé le champ d'intégration afin de lier le CRM avec l'application du Creator. Lorsqu'on créer une intégration, on doit créer une source de données, et chaque source de données est unique au module qu'on va choisir.
Adding Multiple Subforms to a Single Form
I'm writing to ask what the terms were on including multiple subforms in a single form? It is unclear which subscriptions include the ability to add multiple subforms (between Basic, Standard, Professional, and Premium). Anyone have a clear answer on
Restrict Number of Submissions - what happens when I delete any entries?
I have created a form and put a restriction to the number of submissions. However, i ran a test submissions on the form a few times and have deleted those entries. Do those deleted entries count towards number of submissions received? Just to be on safe
blocked pop-up window
Tengo un formulario de pago, luego del pago no me redirecciona a mi página de agradecimiento que es una URL externa y me aparece una ventana emergente bloqueada
Zoho form product is not working on my Zoho Account
Zoho form product is not working on our account, please solve this problem as soon as possible, we have to do some important work. Screenshot of the problem we have attached
Error when automatically filling up field based on lookup field
I tried running this code: try{ var procurementId = ZDK.Page.getField("Procurement_List").getValue().id; log(procurementId); ZDK.Page.getField("Procurement_list_email").setValue(ZDK.Apps.CRM.Procurements.fetchById(procurementId).email); } catch (error)
Bigin - Astuce #5 : Comment transférer le statut Super Admin ?
Bonjour Community France, Découvrons comment transférer le statut de Super Administrateur. Sachez que le statut de super administrateur ne peut être transféré à un autre utilisateur administrateur que par le super administrateur lui même. Pour transférer
Importing contacts - from Zoho CRM - contact are missing
Hi.. I'm still trying to get my head aroudn the Zoho world.. so bear with me ;-) I imported a few contacts: (3781) But Marketing Automation is showing me only a limited number of total contacts: Did the 2700odd contacts vanish.. or am I missing the one
CRM プロダクトマネージャー来日！ 東京ユーザー交流会 申込み受付開始 （10/18 参加無料）
ユーザーの皆さま、こんにちは。Zoho コミュニティチームの藤澤です。 先日のZoholicsでは、多くの方々にご参加いただきありがとうございました。 約4ヶ月ぶりに東京にてZoho ユーザー交流会を開催します。 10月開催回では、本イベント初の試みとしてインド本社からCRMプロダクトマネージャーが来日し、Zoho CRMの機能解説や質疑応答セッションを実施します。 （新機能/プロダクトロードマップの解説セッションは、弊社菊池が代理登壇予定） さらに、Zoho の自社活用方法について参加者同士で共有し合うグループワークや懇親会への参加を通して、サービスの知見を深めて日々の業務効率化にお役立てください。
Feature Request for Bulk Unsharing Capabilities
Hello, We recently had a trusted and long-term member of our organization spontaneously become untrustworthy, and this forced us to immediately take action to remove their access to accounts from our organization to prevent potential malicious activity.
Time Zone Agent vs Clients
Good morning, We seem to be having an issue with the timezone, All my agents are in Central America (GMT -6), but clients are in Eastern (GMT-4). When an agent responds, the ticket enters GMT -6), but any resonce from a client is stamped with GMT -4.
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