Set Holidays and Block Sending Emails During Holidays
As a marketer, I would like the ability in Zoho Marketing Automation to set holidays for my company and then have a setting for campaigns and journey emails and SMS messages that blocks sending messages on holidays. I would further like and optional feature
Adding Knowledge Base articles to multiple departments (Multi-branding not set up)
We have set up a single site, within helpdesk for clients to access Knowledge Base (KB) articles and raise tickets. Within the site we have set up different departments to cover the different products we support. We have a generic department where we
Ticket creation - Can we restrict Departments based on User Groups?
We are wondering if it is possible to restrict the values displayed in the Department drop down field when creating a ticket based on the User Group the person raising the ticket is allocated to. We have User Groups set up to match Departments (essentially
Zoho Sign Mobile Integration With Zoho CRM
Pretty sure I'm not the only one. But I've been experiencing issues with alignment when I use the Zoho Sign integration on Zoho CRM on mobile. Anyone else facing this issue? Submitted this as feedback to the Zoho team. But no reply. So I guess I'll just
Does Zoho Have Affiliate Program Features?
Got it! Here’s a more casual version: Hey everyone, I’m starting a new project focused on an affiliate program and wanted to know if Zoho has this feature. I’d like to create unique booking links for different travel agencies so they can book services
Procedure for cancelling an order and issuing a refund through Zoho Commerce
Hello all Zoho Commerce users, Does anyone know the procedure for cancelling an order and issuing a refund in Zoho Commerce? We are Zoho One users and wondered how this might affect Zoho Books. Our customer ordered in error and wanted a refund. We hadn't
Stay on top of your tasks now, with Task notifications in Zoho Desk Android app
Hello all, In the latest version (v2.4.16) of the Zoho Desk Android app, we have brought in support for Task Reminder notifications. You can now get notified if the reminders for the tasks are enabled while creating the tasks. Below is a screenshot
Change Facebook Account- Social
My original Facebook account was deleted by Facebook and I have removed it from my Social brand. I keep trying to add my other account but it only tries to log into the old account. I'm stuck in a circle I can't space from. Please help. How do I get social
+ Field(s) of Lookup Record
Why can lookup field values not be mapped to system-defined fields in the child record? Ex) I'm mapping Contact info (name, phone, email, etc) via the lookup field to records in a custom module "Locations". Due to this limitation, I'm required to create
Zoho Sites Transfer
I need to transfer a Zoho sites website from one account to another.
WhatsApp Template Messaging integration module for WHMCS
WhatsApp Template Messaging integration module for WHMCS Order Notification Billing Notification.
Need to extract data based on userid - Confuse on term to "aggregate"
Hello, I have a report that have many dates for many customer. I want to extract the list of all dates that pertains to a specific customer, logged in the portal, and then find the next upcomming date. Is that what is call aggregate ? Or fetch ? (english
How to add a custom (google) web font to ZOHO Sites? For all browsers! HERE IS MY SOLUTION!
Many users want to add a custom font to ZOHO SITES. Here is my solution (for all browsers): 1. Choose and download your (legal) web font to your local drive. For example pick one at google fonts (https://fonts.google.com/) - I´ve choosen the "AmaticSC-Bold.ttf"
Edit Landing Page without UnPublishing
It would be great if you could edit the contents of the landing pages without having to unpublish them.
ESTATUS ACTUAL
Buenos días, Levante este ticket, sin embargo, no obtuve respuesta vía correo y en estatus actual aparece cerrado. Me pudieran dar información con respecto a esta problematica reportada.
How I can create a multilingue zoho website?
It ist possible? and how?
Change preview on Android
Hello, I am using Notebook starting today. I noticed that on the Website I can change the preview to small. In the Android App I don't have the possibility to do the same. For me I would be better only to see the Title of the Notes as a list. Has anyone
Free webinar: The critical role of electronic signatures in HR
Hello everyone, Businesses and organizations have started implementing electronic signatures across departments, and human resources is no exception. Employee and employer signatures are crucial in HR processes, as they serve as an acknowledgment of critical
Howto add schema in a zoho site?
need help in adding schemas in zoho site to improve my ranking please help.
Submitted Forms Download Dynamically through URL
Hello Team, Is there a way to download form submissions dynamically through a URL instead of receiving them as attachments? If using a webhook for this is possible, that would also work. Could you please let me know at your earliest convenience? If it's
In Focus: Radar's Community Dashboard— A must-have tool for every community manager
The community dashboard in Radar comprises a number of useful KPIs and charts that can help with fostering engagement in your user community. The insights and handiness of Radar's community dashboard make it a must-have tool for community managers. To
Show section' fields in pdf
Hello, How can I show section's fields when I generate the pdf file from Zoho form?
Zoho Forms Auto-Focus Issue
Description: Zoho Forms on multiple pages auto-focus on load, causing the screen to jump to the form. This disrupts user experience, especially in Chrome. Browsers Affected: Chrome, Firefox Expected: No auto-focus on Zoho Forms. Actual: Pages jump to
Rodger's helpful scripting tips #2 - Subforms
Subforms are very useful but also poorly managed. So here are some helpful tips for when you're managing subform data. 1. Subforms are actually a hidden module within Zoho and you can get data out of subforms for all records. If you've ever tried to create
add user to zoho code
When I log in to zoho, an authorization code is texted to me. How can i add another user/telephone number to the text so that we both receive it?
Highlighting an item on our main menu with different color
Hi, We want to Highlight an item on our main menu with different color. For example, on our website, we want to highlight the "FREE QUOTE" on our menu with red background - so that it looks distinct. Please help
How to Deduplicate 100s of records that the deduplicate function didn't fix
We imported 100s of records from Zoominfo into Zoho (not unusual) and typically, if there are duplicates, it just updates the Zoho record but for some reason, it didn't this time. Now, we have 100s of duplicates. The deduplicate tool only fixed a small
[Free Webinar] Learning Table Series - Creator for the Nonprofit Industry
Hello Everyone! The Learning Table Series is a free monthly webinar that runs for around 45 minutes. It's offered to our Community users and aims to provide a dynamic learning experience by demonstrating how Creator can be used as a solution for various
Tip of the Week - Dynamic URLs for Business Applications
Interactive data visualizations and dashboards help uncover and understand insights instantly. The dashboards created will be viewed and accessed by other organization members, so it's imperative for the dashboards and reports to be interactive. This
Can't receive email; Alias Email Id already exists
So I created a Zoho account yesterday, added it to my domain CNAME yesterday, verified it with Zoho today, and created several email accounts using this domain and Zoho today. But when I send a test email to the emails, I don't receive them. I searched this problem within the Zoho support forums and saw a user was told to create an Alias Email Id in the control panel. I went to do this and for each email under the "Mailbox Alias" section there is no alias listed, but when I click "Add new Alias"
Zoho Creator Integration with Zoho CRM goes live for Professional Users
Hi all, We're excited to announce that the integration of Zoho CRM with Zoho Creator, previously available for our Enterprise and above edition users, is now accessible to all Professional users! With this integration, Professional plan users can now
Getting error in Recurring payments
Not able to renew my campaigns
URL data type - Link name & link address
Hi, I have a url data type filed called "link" in a table. I currently store the url address in this field. e.g. http://www.google.com I would like to show a link name instead, e.g. "Google" - Which points to http://www.google.com Is it possible to do
Instagram now available in Zoho Marketing Automation
Let's go Social! Hey Marketers, We’re more than thrilled to announce that Zoho Marketing Automation now lets you publish, schedule, and measure metrics of your Instagram posts directly from our platform! With this new integration, managing your social
Public Portals
Hello! I'm wondering if there's a way to make more modules be able to be public in a portal? Right now I have a portal with Contacts, Deals, and Products all public. But I would really love to have Leads as well. I'm aware that I could just add all the
No more event configuration from the Apptics console
Hello Apptics community, To enhance your experience while using Apptics' events, we are removing the option to configure events from the console. You no longer need to add or import events from the console. From now on, you can send the events to Apptics
Zoho Recruit Connection - Use credentials of logged in User.
Hello, In my Zoho Recruit instance, I've created a custom function which uses a connection with the "Use the credentials of the logged-in user" checkbox selected. However, during workflow execution, the function acts as if I triggered it, not the actual
Posting Zoho Social Posts onto my BLOG
Hi, Is there a way that I can Auto post my Zoho Social Posts onto my BLOG as well. Regards Ron
Zoho Survey in Singapore
Does data collected thru Survey need to be kept in Singapore to comply with data privacy laws? We'd like to use Survey for collecting data in Singapore but Zoho tells us that they do not have a data center in Singapore and Survey cannot be hosted se
Organize your knowledge base articles in a custom order
Hello everyone, In your knowledge base (KB), articles can be displayed based on the time of creation, time of modification, or in a custom order that allows a static view of articles in the help center. Previously, the custom order was an option limited
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