Assistance Needed with Fetching Template for Candidate Submission in Zoho Recruit API
Dear Support Team, I am facing an issue while trying to submit a candidate to a job post in Zoho Recruit. Specifically, I am confused about how to fetch the available templates when submitting the candidate, as I keep getting an invalid template ID error.
Geo chart with few fields on the same coordinate
Hi, I have a data with 500 clients that I want to show on a map as a geo chart. I placed the clients with the name of the city but the problem is that when there is 2 or more clients with the same city name, all of them placed in the city center and they
ZoHo CRM Outlook Add In
Is there a way to disable the delete feature that appears within Deals, Campaigns, and Accounts. I am very worried about implementing this Add-In for the fact that an accidental deletion could occur. Has anyone come across being able to disable? See attachment.
Zero left margins suddenly appearing
I have used Notebook for recipes for several years. Lately, when I open one, the text is all the way to the very far left - no margin at all. Is this happening to others? Anyone have an idea what could be causing this.
Approval processed - "Waiting for approval" state does not happen
Hello, Does someone know what could be the reason that an approval process does not work? watch this video: https://www.youtube.com/watch?v=rFOJgrmVcEk and this article: https://help.zoho.com/portal/en/kb/crm/process-management/approval-process/articles/add-approval-process
Any way to schedule/queue specific fields to be updated on a specific date with specific values
Does Zoho CRM have any functionality (either now or planned), where after clicking "Edit" within a record and instead of "Save" there could be an option that says "Schedule Update on {choose date}". This would be similar to how Zoho Billing allows you
Zohoassist unattended not working with Ubuntu
We have a Intel NUC device running Ubuntu version 22.04.5 LTS. We installed Zohoassist unattended using the CLI commands. We are able to see the device on the Zoho assist portal. But the status of the device is hoping between Join and connect. Once we
In Standard version can I add a tag depending on the subject using Workflows?
Hi, I'm testing the standard version. I've found documentation on how to add tags using workflows (https://help.zoho.com/portal/en/kb/desk/automation/workflows/articles/custom-actions-gallery#Action_Failure_on_DeletingDeactivating_an_Agent) however the
How to remove "I consent to make my profile public and allow other participants to network with me" from registration form
Hi, My in-person event originally had the Engagement functions in the Networking menu turned on, but we have now turned them all off. However, there is still a consent box at the end of the registration form that says "I consent to make my profile public
Issues with plugin-manifest.json
Hello community, I just began creating an extension for our company, as we customers, which write e-mails to different departments. So now I want to create a widget, which checks, if the customer has more then one open ticket. The problem is, that after
How to keep senders email address details when email is fowared from my helpdesk mailbox to my zoho helpdesk system
Hi everyone, Im trying to get the emails from my helpdesk outlook account that are fowarded to my zoho email support address to show up as tickets with the sender's details. Right now every email is fowarded to my zoho account and they are portrayed as
Enhancement: Social Profile Linking in Zoho Recruit
In the modern recruitment process, recruiting is no longer confined to resumes and cover letters. Social media platforms like LinkedIn, Facebook, and Twitter offer a wealth of information about potential candidates. This information can provide valuable
Reached limit in deleting contacts
Hi, when we try to delete contacts from our account we receive this "You've reached the maximum limit to delete contacts. To delete more, email to our support at support@zohocampaigns.com." What can we do? Thank you,
FSM via Creator Platform
Hi Everyone, Is this feasible to create using Zoho Creator? We are currently planning on expanding our existing servicing app adding more functionality. Our existing system currently in sync with the Zoho Desk.
Having a label when cursor goes over specific days on date field selection
Is it possible to see a label when the cursor goes over specific days on a date selection of a date field ? For example, if my cursor goes over the september, 17, 2024 (not clicking on it yet), I want a lable apearing "Tuesday - Montréal - 16 h 00 to
Free webinar: A deep dive into Zoho Vault for end-users
Hi there, Passwords are more than just a hassle—they're a security risk. With the ever-growing number of accounts we manage daily, it's becoming increasingly difficult to keep track of passwords. For admins, the constant cycle of resets and compliance
Default Dashboard Additional Filters
Hi Zoho Desk Team, Is there a way to add more filters to the default dashboard, like "Country" and "Account Name"? Right now, the filters are limited. Also, can you extend the duration filter to 1 year? Currently, it only goes up to 1 month. Thank you,
Multi-currency Account payment in different currency
We have two bank account one in USD one in HKD. I can make payment in USD from both account. My bank allows me to remit from my HKD to a USD account during a Bank Transfer. The problem I have is when I want to record a Payment to a Vendor in USD the only
How can I pre-fill a Multiple Choice Field using a Redirect and Prefill Values?
I'm working on a form (Form A) that will pre-fill another form (Form B) with base information. In Form B there is a multiple choice field that will show or hide subsequent pages based on what is selected. How can i pass information from Form A to Form
Copy + Pasting text on mobile causes the same text on desktop to have extra line spacing
I noticed this problem only started to occur recently. As the title says, whenever I copy and paste lines of text onto mobile, it's all normal on that, but when I check that same text on desktop, suddenly all the lines get an additional line added, causing
Limit to the # of Integration lookups used within a single Form?
Customer Portal - Email and Notification to Customer on @Mention
In a customer portal, how to show to customer the Email "related list" of our correspondence with the customer? How to notify the customer when a crm USER posts an'@mention' to the external customer?
[Zoho CRM Webinar] Kiosk Studio - Streamline frequent processes for your users
[This session has ended. View the webinar recording here.] Hello everyone, Every business, including yours, models its processes and customer data in its own unique way. To streamline business processes exhaustively, it requires significant time, technical
Export Quotes to XLS
New to Zoho and giving it a try and have been very disappointed in quotes module. The latest shortcoming is the inability to be able to export a quote to XLS file. Is there any plan for that any time soon?
How can i set an automation in zoho flow when module updates.
How can i set an automation in zoho flow when module updates and then send sign email to the selected persons that are included in form.
Triggers in Zoho Flow
If we upgrade our Zoho Flow, will the amount of triggers increase on a flow? I work for a touring company and I am automating our itineraries that we send and I can no longer add any other triggers. We have around 200 templates in English and 200 in Hebrew.
Deals not up to date for "Date of last action"
Hello, I am not a very powerful using ZOHO... I might apologize for my question. I used to have my main view for the "open deals" sorted by "date of last action" Unfortunately it seems that when I create de Quotation under a deal, this does not affect
Recommended Forwarding Providers for TeamInbox
I'm looking for recommendations on which forwarding provider people use to forward their emails into TeamInbox? Thanks! James
Bidirectional Sync between CRM and Creator
Hello. I'm trying to sync a module with a Creator record. For this I've setup a Workflow Rule in CRM that send it changes to Creator and I have added a Workflow on Creator that send data to CRM. This is because operators use the Creator APP and our internal
How to to delete or hide standard pages for the microsite in Zoho backstage
Hi, Is there a way to hide or delete standard pages (AGenda, Speakers, Sponsors, ...) from the microsite in Zoho Backstage? Kind regards, Frederik
Incorrect message displayed when all tickets sold
Hello, I have now some events where all ticket are sold out. The "Register Now" button displays now "Sales have yet to start", instead "Sales closed" (or "Sold out" if it exists). How can I get the correct message ?
Remaning ticket left on micro website
Hi, We are making event with limited ticket number. On the Micro website, I would like to automatically add the number of ticket left. It would be nice to have a block, a widget, a place holder, a variable (whatever the name) to display this number.
Snooze feature - Zoho Mail Android app
Hello, Everyone! The 'Snooze' feature is now available on the Android version(v2.7.4) of the Zoho Mail app mobile app well. You can Snooze an email from the mail listing screen and the mail details screen. All the snoozed emails will be listed under the
Notification when Invoice email is opened and/or links clicked by customer?
Since the only way to know when an invoice email has been opened in Zoho Books is by going into the application and hovering over the mail icon in the Invoices section on Zoho Books, my other users never know when it has been viewed. I've played with
How to setup journey emails in zoho crm ?
I want to setup a journey in zoho crm which simply sends a string of emails over time. So basically what i am trying to do is i want to send series of email , frequency will be 1 email every week to my those leads which are under conversion in progress
RTL in client-script
hi, im trying that after an ontype event the filed will be RTL abd centerd. this is the code: var elem = ZDK.UI.getElementByID('test'); elem.addStyle({ direction: 'rtl', 'text-align': 'center' }); where did i get wrong?
Enhanced Control Over API Calls for Zia Generative AI Integration
Hello, We would like to request an improvement to the way API calls are handled in Zoho Desk when using the Zia Generative AI integration with OpenAI. Current Issue: It appears that API calls to OpenAI are being triggered automatically whenever a ticket
Add Email Failure Data to Relevant Tickets
Hi Team, I would like to request a feature enhancement for Zoho Desk. Currently, when navigating to the "All Departments" view, there is an Email Failure section under the Notifications section. However, the failure information is not added to the relevant
Enhanced Round-Robin Ticket Assignment Rule Criteria
Dear Zoho Desk Team, I hope this message finds you well. I am currently utilizing the Round-Robin Ticket Assignment Rules with the Load-Based Assignment option in Zoho Desk. This option allows tickets to be assigned to agents based on their load until
Zoho One is now forcing me to use the Zoho One Dashboard
Whenever we open an application, Zoho One is now forcing us to use the Zoho One dashboard. We find that this takes longer to load a webpage and is slowing down our productivity. Has anyone been able to disable this? If not, can we opt in/out of this
Next Page