Bidirectional Sync between CRM and Creator
Hello. I'm trying to sync a module with a Creator record.
Thanks.
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For this I've setup a Workflow Rule in CRM that send it changes to Creator and I have added a Workflow on Creator that send data to CRM.
This is because operators use the Creator APP and our internal users create contacts on CRM.
Sync from Creator to CRM works as expected. But CRM to Creator is pushing all data except a Birthday field.
Everytime I update a couple of fields on CRM the logs shows that data is updated but the date field is reverted back to the previous value.
On Creator the data gets updated in all field change on CRM except for the date field.
I really don't know why the data is being reverted on CRM as there is no rule attached to that field except for this Sync.
I though maybe Creator was triggering its own update to CRM as soon as the data is updated through CRM but it should update the correct date data and not the previous one unless the date its not being updated correctly on Creator. I also have tried many date formats just to check if that could be the problem but I dont know what is going on.
Any help is greatly appreciated.
Thanks.
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