can't send emails using Microsoft Outlook
Hey guys, Can anyone help me! I use zoho mail and microsoft outlook. I can send and receive emails when i use my zoho to email BUT when i use outlook I can only receive emails i cant send any.... error message in outlook says "outlook cannot connect to your outgoing(SMTP) email server" Can anyone help me.....
Automation - Auto Apply Invoice Template
Hi, I'm looking for help on a way to automatically apply a specific template based on the currency set for the customer. As an example, if I create a brand new invoice and select a customer with their currency set to CAD I want it to automatically change
No option to ADD Cliq user to a Connect Task Chat AFTER it has been created
I have noticed that only in Zoho Connect Chat functions that you are unable to add a Cliq org user after the Cliq chat for that task has already been created, see below screenshots where adding a new participant is not available like it is for normally
Purchase Order Delivery Address lookup API
I'm creating Purchase Order using the Purchase Order API. If I want a different delivery address, how do I obtain this delivery address Id through API and through what record type?
Create a workflow to merge duplicate tickets
My backup solution will send me automated emails whenever a workstation goes from a status of "healthy" to a status of "troubled", and then send me another email whenever they go back to "healthy". I have it forwarding these to my support inbox, and it
Removing one commend or thread from a ticket
Hi, Sometimes, and against our warnings and disclaimers, our users still send a password in a ticket. Is there any way to delete that thread/comment within the ticket, which contains the secure data? Currently, we are forced to inform the user of it,
Gantt to Pdf: formatting and margins
It seems thare are no ways to format a Gantt exported in pdf: No options for margins (so it's impossible to print it) No options for page dimensions (we can need an A4 or A3, not the "Letter" size) No options for title bar, neither for a header or footer
Accounting on the Go Series-14: Unlock Business Insights Anytime, Anywhere: Reports in Zoho Books Mobile App
Hello Users, In today's segment of our "Accounting On-the-Go" series, we're highlighting the seamless reporting capabilities in the Zoho Books mobile app. With easy access to critical insights, you can make informed decisions wherever you are. Reports
Bulk add values in advance section of form field edit
I added 700 items to a drop menu via bulk copy and paste. is there a way to add values to these items in bulk ?
AutoMails for new Module
Hey there! I've created a new module in Zoho Recruit to specifically handle applicants coming through a Zoho form. I'd like to send them an automatically generated email as soon as their entry is created. This leads to the following problem: When I try
Missing Zoho Desk Data in Zoho Analytics
Hello, we have problems with the synchronisation between Zoho Desk and Zoho Analytics. We don't have general sync issues, it's individual records that are present in Zoho Desk and not showing up in Analytics. Of course, we have already tried to start
How to connect to the Braintree API from creator?
I'm attempting to connect to the Braintree API from deluge and I'm having some problems. I'm trying to use Braintree's graphql to do this. https://graphql.braintreepayments.com/guides/making_api_calls/ I'm able to set up a basic query but I'm having
Assist runs on MX Linux and survives restart but install error is confusing
Hello, Unattended Access is running well on my MX Linux although it is bit laggy. It survives a restart, so autostart seems to work. What confuses me is that I get the following error (this time from reinstall) Reloading configuration files for periodic
What is the point of Zoho Projects under Zoho One Plan?
Hello. I feel like Im missing the point. We are slowly implementing zoho apps in our company. We are happily using CRM, Creator, Books, Sign, Mail, Workdrive, Writer and Flow. So its time to learn something about Zoho Projects and seems like features
Simplifying complex report writing
I'm not sure that there is an easy way to do this in Zoho but thought that people in here might be able to help - Zoho has so many products that maybe it can be done by linking to another. So the scenario is that we have to at regular intervals write
Convert a location into a child account
We use locations as long if we not know if locations are self buying entities or buy via the HQ. If we get more details and a location seems to buy for itself, we want to convert a location into a child account. The only two ways I see to do it now is:
IMAP not syncing
I also have been experiencing issues with IMAP not syncing for the past two days. Web mail works but its not syncing over IMAP IMAP broken on ZOHO?
This domain is not allowed to add. Please contact support-as@zohocorp.com for further details
When I add my domain computer-company.shop and computerboss-john.shop to Newly registered email.I got this error: This domain is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details I've read your other community forum
How use filter and pagination during call Zohobooks API ?
Hi Expert , I am a .Net developer . I am using rest api to get/post data from/to Zohobooks . I have successfully get/post data. Now i want to add some filter during call get api as every time i am getting all data from Zohobooks.Below is example that
Unable to delete or move e-mail to folder
Hi I have just logged on to Zoho CRM and have found that all of a sudden I am unable to delete or move emails from the inbox. If I use the quick delete (x at the end of the listed message) or select the message using the tick box then use the 'Delete'
Impossible d’envoyer un message :Raison :554 5.1.8 Adresse d’expédition bloquée
hi i didn't know about the 30mail limit, please unblock my account and tell me how much mails should i send in 1 day
Email Templates
In my email template below everything works except those highlighted in blue. I would like to know how to get the phone , user name and Original Account ID Number into my template. Dear Sam, Our reference: ${Cases.Account Id Number} ${Cases.Primary Contact
Share knowledge base with external people with protection
Hello there, I would like to map the following in Zoho. We have some help resources and would like to make them available to external people. However, these external people should not need an individual account or have to enter a password manually. The
Connect Custom Module with Contacts via MultiSelect and Deluge
I have created a custom module called "Customer Account Plan" which is created by a button on the Accounts module; this button will auto complete several fields as it's creating the record. I want to associate the Contacts that are relevant to this Account
o dominio ja existe
Boas ao adicionar meu dominio. diz que meu dominio já existe sem que nunca tinha utilizado o zoho. alguem sabe me explicar como tem alguem a utilizar o nome de minha instituicao . ou sja tem alguem com um email com emu dominio ?. isto é ilegal podera
unable to access the account
We are not able to login and its saving my account has been deactivated. Request you to please reactive my account.
Account blocked
Hello My account admon@grupometalcam.com has 4.2gb of space used and is blocked, (image 1) after click the link to unblock the account appears a message that says the account has no block (image 2) but the message is an error, because the account is blocked
Bundling Stacked Composites
Suggestion for a feature. Could we get a button to bundle all of the child composites within the parent composite at the same time? It would help prevent accidentally missing a bundle.
Best Practices for starting in Zoho Projects
I have read articles and watched videos but what is the best order when starting to use projects? Templates Milestones Task Lists: Tasks Blueprint I don't want to start in one place and then discover that I needed to start somewhere else. Thank you!
Conditional Attachments in Automation Templates
Hello community, Whether you're working at a tech startup, an educational institution, or a bustling corporate hub, Zoho Writer's automation templates can help simplify your document management processes with conditional attachments! Zoho Writer's automation
Send Mail | Insert Code | How to use it? What's it for?
Hi All, After a few hours of web searching, I'm struggling to figure out how to use the insert code feature in send mail. I'm trying to create a dynamic reference code based on the current year. If the year is 2023 then the code would be DEPOSIT23. Next
Custom function that Gives total sales of an item in the last 30 days
Hi, I would like to have a custom field that is updated by a custom function. The field "widget 1 sales" - total sales (Paid amount) of "widget 1" in the last 30 days. The function - everytime "widget 1" has been paid on an invoice update "widget 1 sales"
How to Hide Previous year months
HI Team I Have created a Line chart for AR balance & Collection for FY 2023-24 monthly basis, but AR amount to be consider as Running total in order to get the closing balance for the month. If i put date filter and restricted only FY 23-24, AR will show
Leave blackout restrictions
Can we setup blackout dates so employees cannot select these dates for vacation leave? Or Auto deny approvals for these dates? Thanks
Set of Folders Common to All Mail Accounts
I'm rocking five pop accounts in Zoho and would like one common set of folders mail can be archived into, instead of each mail account having its own set of folders. Is there something I'm missing or a bit of magic that can be employed to accomplish this?
EXCEL Sheets getting corrupted in Zoho Workdrive
I have been using Zoho drive over three months. My files have been getting corrupted quite a lot.. there is no proper back up as i work directly on cloud using truesync. I have lost a very important file and i can't connect to chat or voice support.
Send offer letter not working
I'm unable to create and send an Offer Letter in Zoho Recruit. After filling in all the details for the offer letter and clicking the Save & Next button, the site doesn't respond and the button becomes greyed out (see image below), which makes it impossible
Is it possible to remove yourself as a project member?
Occasionally other teams will add me to their projects whether or not I want to see those updates. When i got to the users list I am unable to remove myself from that project. Is this an option? The projects are cluttering my viewing dashboard with projects I have no involvement in. I know I can simply ask an admin or project manager to remove me from it however it would be much easier to be able to remove/trashcan yourself from a project than reaching out. Thanks! -Aaron
My email account is being used by someone I don't know to send spam.
My email account is being used by someone I don't know to send spam. Do I have to create a new email account? I tried changing my email password but it did not stop the person sending spam from my account.
View all events in CRM calendar in Zoho calendar
In Zoho Calendar I have subscribed to my CRM calendar, but I only seem to be able to view my own events. How do I see "All Events" in the Zoho CRM calendar in my Zoho Calendar? Is that possible? Thanks.
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