ZohoAssist emails from ZohoDesk not going out
When our agents click the Remote Assist button on the bottom of the ticket, Choose Remote Support, and click Start Now. The customer does not get an email. If we go to assist.zoho.com and send an invite, they do get the email. I have made a ticket where
How To Delete Bounced emails Contacts from list?
hi can any one knows! How to delete Bounced Emails Contacts from List of Contacts so that next campaign it will not included..in my campaign? Thanks & Regards, Jay
Very slow downloads from Zoho to remote mail client
For the past few days, emails have been downloading incredibly slowly from Zoho to my remote Mac Mail client. There have been no problems at all with my other two email providers, so it is definitely a Zoho problem. I have deleted and reinstalled the
Very Slow Downloads to Mac mail
For the past few days, emails have been downloading too slow to be usable in Zoho to my Mac Mail client. I don't have problems on any other mailbox and have rebuilt the mailbox. Any issues with download speed?
How long does a Help Center invite email last before it expires?
Hi Zoho, I can't find anything on this, how long does a Help Center invite email last before it expires? We have our system set to moderate and some of our clients are in different time zones. We moderate and accept these but it seems when they come online
Calling function in another app
I have 2 applications in our account. I want to call function1 in app1 from app2. I have tried to create a function and use the following code: myvar = app1.function1(); But I just get "not able to find 'function1' function. I've tried with the function
How do I fill a single form two relational lookup fields data with select data?
Hi Zoho Community, I have created a zoho creator form with two dropdown lookup fields and I have set the query to filter one lookup field's data based on another look field's input data. But When I have filled the lookup field value with selected data
Invoice Module to be seen by all users?
Hello, I realized thart my all invoices in Zoho crm have just been seen by their lead owner. but I need them to see bu all users. is it possible to do that?
ip block by Trend Micro
https://servicecentral.trendmicro.com/en-US/ers/ip-lookup/?ip=136.143.188.54 all email can`t sent, ip blocked by trend micro 4.7.1 <>: Recipient address rejected: Mail from <136.143.188.54> was refused due to the sender IP found in ERS-QIL. For details,
Configured MX records but MX verification fails
Hi, We recently had a problem with the domain, and it expired. We've set it up already, but we are having troubles with sending / receiving emails. The domain is xgramos.cl, I've already looked up in other threads that report the same issue, and I believe
Recurring appointment issue using CALDAV
Hi, Having problem when creating a recurring calendar meeting in iphone which syncs to Zoho using caldav. Appointment looks correct when 1st created on iphone, however when synced to zoho, it redults in an open-ended appointemnt with continual appointment
Partial Payment Refunds
A customer paid an invoice via credit card. They paid more then they wanted to in the moment, and want the excess refunded. How do i record this payment refund, so that the portion I'm refunding going back to "outstanding" on the invoice? More detail:
Another Email address already exists error.
Hello, I am setting up an email account that currently exists on Godaddy Outlook 360. I have entered all the DNS information in the Godaddy account and verified everything through the ZOHO setup, but when I try to create the email account in ZOHO, it
Push to CRM function
Hello, is it possible to use the "push to CRM" functions without integrating Marketing Automation with Zoho CRM? I integrated Zoho CRM with campaigns, that is why I cannot integrate Marketing Automation, too. In my use case pushing leads to CRM, when
Group Email account with SMTP servers to send email from website.
So, my SMTP plugin on wordpress works when I use my user email address to send emails. But when I try to keep the username, user@domainname.com that works by itself and change the "send from" to the Group email alias, it says it can not authenticate with
Items
when we import the items data,stock is not updating automatically and its showing as tax does not exists.if we enable GST and if we try to import items,am not able ti import items data
Is it possible to do a split test?
My question is if we can test internally when is the best time and day to send emails. So that we send for example a part of the target group the mail in the morning and the other part afternoon/evening. Without building extra segments for this - but
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance.
Not able to create a email account. Need help
Thunderbird Auto Discover
Hi, I have managed to setup to autodiscover for Outlook which works well. I'm struggling to setup the autodisover for Thunderbird. According to the notes you should be able to the outlook autodiscover for thunderbird. Has anyone successfully created the
Conditional enable/disable of subform rows
My app contains 2 forms: MainForm = Contains some data in various fields Subform = contains comments in the form of multiple rows My users can add new comments by adding rows. All this is working fine. What is needed is: 1. Disable all rows "comment field" when the MainForm is edited e.g. "disable comment;" 2. On Add Row, enable the field e.g. "enable row.comment;" I can successful achieve #1 by adding "disable comment;" in the Edit -> On Load. However, when I add "enable row.comment;" on the "On
Can't configure MAILER_DSN for ZOHO email
I tried to follow those steps: https://ourcodeworld.com/articles/read/1178/how-to-send-an-email-with-a-zoho-email-zoho-email-smtp-account-in-symfony-5 and it doesn't work. I constantly get: Failed to authenticate on SMTP server with username "<my email
How can reset Payment made and Received receipt serial number set as per date
Dear ZOHO Team, How can reset Payment made and Received receipt serial number set as per date find screenshot
How do i create Target sales objectives?
Hi Guys, I'm hoping someone can help me with a report I'm trying to build. We have a sales journey for our salespeople in this order: Apps Passed Packaged Offered What I need to do is create the current month's KPI based on the previous month's performance.
someone registered my domain in zoho
I need to register my domain in zoho mail, but the platform tells me that someone else has already registered it, how can I validate that I am the owner of the domain? my domain is farotecnologia.com
Payment numbers
For Zoho Books, payments made/payments received, I need to track those as well. For invoices I can have Zoho Books generate invoice numbers automatically and set a seed # like say, 1008890011 , and invoice numbers will auto-increment by 1 every time a
Mail signatures placeholders
Hi, I want to add some informations in the email signatures for the company. For example, I'd like to add phone extension, but no placeholders works for that. I would also like to add a field with job title, not only job category. Question#1: what term
[API] Endpoint for sending mails - all users should send quotes with their own email address (FROM address)
Hello, my main objective is the following: I would like to create a CRM button that can be used by many different people. Under the Quotes module, this button should allow you that you can click on several data records and then send a standardised quote
Photo gallery
I would like to create a photo gallery for the modules (mainly the product module). Could you tell me how i can do this? Await an answer
CRM cannot be used because of SalesInbox
Hy, We have Zoho's Enterprise with 8 users, additional storage, and premium support We have been deeply disappointed with SalesInbox. Despite trying to use it, it still does not work properly. It does not perform the tasks that every MailClient does -
Using Flow to create a folder in box and pass the URL into CRM
Hello, I have set up a Zoho Flow so that when a field is set in Zoho CRM, it creates a new folder in Box titled with the records ID and Name. However, I am struggling to figure out how to pass the URL for the newly created Box folder back into a field
How to stop a Flow from reoccuring for the same Deal
Hi all, I'm a bit of a rookie to Flow, (still getting used to all the different fields like Logic, Variables, Decisions., Delays etc..so would appreciate anyone's help! I have created a Zoho flow for our Bigin CRM. In the Bigin workflow: When last activity
Emails disappering from Inbox
Hello, I have noticed that all my email since 13.03.2017-01.06.2017 is lost. I did not delete them, nor move them to another folders nor archive them. How can I recover them? Thanks!
Zoho CRM or Zoho Survey to Smartsheet via Zoho Flow
I have a flow set up that will update Zoho CRM when a row is updated in Smartsheet. However, I am having trouble setting it up the other way around. For instance, if a client is updated in Zoho CRM, I would like the row in smartsheet that is connected
Contract Fields not showing in CRM Module for Mapping
I've created a new contract in Contracts which has entries for #PARTY A#, #PARTY A Address#, etc. But when I go into the settings of the Contracts Extension in CRM and try to map those fields they aren't showing for my new contract. If I look at one of
How can I remove this button and text from my attendee emails in Zoho backstage?
I can't figure out how to remove the "sign in to event" button and the text below it from my emails in Zoho backstage.
Pass This Year Filter in zoho Creator Report URL
Hello Team @Bhoomi Joshi How we can pass this year's filter in Report URL Inside the zoho creator? Please update on this asap. Thanks & Regards Piyush Goyal
search
I noticed today that the search function is not working with our zoho mail account nor is it working from the app. Is anyone else experiencing this problem?
search not working
When I search for "facebook" in Sender (whether using basic or advanced search) it finds most, but not all of the messages. Here is the From: header from 2 emails it does NOT find: From : Facebook <notification+xNNNNNN@facebookmail.com> From : Facebook <update+xNNNNNN@facebookmail.com> Note that it finds most other emails with this exact From header. And let me say, that searching is really the ONLY significant advantage gmail has over zoho. Please make search better and then I can recommend zoho
Search function does not work reliably in email
Here is a screenshot where clearly I receive an email, yet when I use the search function it shows NO RESULTS> This has been going on for several weeks and making me crazy. DO NOT SEND ME AN AUTOMATED REPLY. Here are my screenshots. This is a KNOWN ISSUE within Zoho and completely unacceptable.
ZohoMail: Text Search is not returning any result.
Hi. I am trying to use text search and it is not returning any result no matter what word I search for. We have a bunch of resumes from naukri.com, and they all have applicant and naukri word in the subject. When I search for applicant or naukri, nothing comes up. Infact, irrespective of the word, nothing comes up. To me it looks like as if the index/catalog is broken. -R
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