That's why we're thrilled to introduce the Zoho Community Digest, your go-to source to get ahead of the curve in a few minutes! Every two weeks, we'll provide you with need-to-know updates from across the various Zoho product Forums, making it easier to stay informed about what's happening in the Zoho Community.

This edition also brings you a special 2025 Year-End Roundup from across the Zoho ecosystem. Catch the biggest moments of 2025 from Zoho CRM, explore Bigin’s milestone releases and 2026 roadmap, and get a panoramic view of how these products evolved over the past year. Additionally, we've included summary highlights for Zoho Sprints, Zoho Projects Plus and Zoho Social, along with dedicated year-end updates for Zoho Desk and the Zoho Desk Mobile app.

Zoho One enters 2026 with the major ZO25 Refresh, introducing a cleaner Spaces UI with a universal Action Panel for cross-app tasks and a redesigned Dashboard 2.0. A standout addition is the highly anticipated Unified Client Portal, which finally brings all customer interactions from invoices to support tickets into one centralized and secure login. The update also adds Quick Nav for ecosystem-wide search alongside powerful admin tools like multi-user app assignment, BYOK security, anomaly detection, and more. Dive into the full post to take the complete upgrade tour and see these features in action.

The Zoho CRM Community Digest brings key highlights from the community, including product updates, Kaizen posts, developer discussions and practical solutions shared by members and experts. Highlights include features like Map View, Zia's Formula Expression Generator, VoC Enhancement and improved email customization, along with discussions covering task reminders,COQL queries, and workflow automation. Dive into the digest post to explore these updates and community highlights

Bigin’s Products module now supports full workflow automation, helping teams eliminate repetitive manual updates and react faster to stock changes. Instantly automate alerts, field updates, and record assignments based on custom triggers like low inventory levels. The update also introduces a dedicated product Timeline to track every data change in one clean view, and Tasks support for managing follow-up activities. Explore this post to see how these enhancements can strengthen your product operations.

Trident for Mac now adds deeper inbox security with quarantined email control, sender blocking, spy-pixel detection, and smart warnings for suspicious emails. These updates help admins and users stay protected against phishing and unwanted tracking. The addition of admin-level quarantine reviews further streamlines how organizations handle potential threats.Dive into the full post to explore how each safeguard works in detail.

Zoho Mail Android update: Smarter out-of-office replies

You can now set different out-of-office responses for internal teammates and external contacts, and also control how often auto-replies are sent to the same recipient with customizable response intervals. Update the Zoho Mail app to the latest version to access these granular messaging options, Check out the full post to see how this gives you better control over your away messages.

The Zoho Mail Android app now brings smoother calendar management with handy enhancements. You can drag and drop events to reschedule, quickly extend or shorten duration with circle handles, and enjoy a refreshed add/edit event UI. The update also adds support for multiple reminders, custom recurrence patterns, flexible deletion of recurring events, and easy meeting setup with Zoho Meeting, Zoom, or Microsoft Teams. Update the app to explore these new features and checkout the full post for more details.

Zoho Sheet rolls out new ways to collect, organize, and collaborate on data. These include multi-select picklists, built-in forms, approval workflows, final-version locking, richer email notifications, and bigger sheet limits. Together, these updates make spreadsheets easier to manage and more collaboration-friendly. Explore the post to see how each feature fits into your workflow.

Physical delivery and handling of E-stamped documents in Zoho Sign

Zoho Sign now handles the delivery of physical e-stamped papers received from its integration partner. These documents are couriered every three months to the mailing address configured in your Zoho Sign account. To avoid delivery issues or loss of documents, ensure your contact and address details are up to date in your account settings. Read the post to understand delivery timelines and what happens if papers go undelivered.

This update brings smoother cross-border identity verification and stronger recognition of electronic signatures across Europe. Zoho Sign supports eIDAS 2.0 through partnerships with Qualified Trust Service Providers to offer qualified e-signatures, ensuring your documents carry the same legal weight as handwritten ones. The update also includes country-specific legality resources to help you navigate local requirements. Take a quick look at the full post to see what’s changed and how it affects your signing workflows.

Zoho Sign now offers a Sandbox environment that lets admins safely test document workflows and automations before moving them to production. Available on request for the Enterprise edition, the isolated setup provides a dedicated space to experiment without any risk to your live data. Check out the full post to learn how to set up and start using the Zoho Sign Sandbox to refine your signing process.

Contract requests just got a whole lot easier. With Intake Forms, teams can raise structured contract requests through a simple form, ending the need for back-and-forth emails. Submissions automatically create the contract, generate the document, and notify the right owner instantly. Dive into the full post to see how Intake Forms streamline contract intake from request to creation.

Zoho Projects is now officially integrated with Microsoft Intune, bringing enterprise-grade security and management to your mobile workflows. With Intune MAM support, IT admins can enforce tighter controls like restricting file uploads and sharing to approved apps, managing cut/copy/paste access, and enabling app lock for extra protection. The app is now listed as an Intune Partner App. Check out the full post to explore everything this integration unlocks.

Zoho Desk now connects with Zoom Meeting, giving support teams an instant path from ticket to real-time conversation. Agents can launch or schedule Zoom calls right inside a ticket, collaborate on complex issues, and guide customers through detailed troubleshooting without switching apps. Every meeting is automatically logged with duration, participants, and recording links, helping teams maintain a clear communication history and deliver more personalized support. Take a look at the full post to see how this integration elevates customer collaboration.

User mapping in Sandbox is now smarter when copying agents from the production environment. If the same role and profile exist, users retain them automatically. If not, they’re mapped to default roles to ensure uninterrupted access. This helps Sandbox closely reflect production and reduces manual reassignment. Dive into the full post to understand how the new mapping works and what changed after January 2, 2026.

The latest Zoho Desk Android update introduces a new table view for the All Departments ticket list, with column-wise sorting for faster scanning. You can also now use custom buttons directly from mobile, bringing web actions to your on-the-go support workflows. Explore the full post to see how these updates improve mobile ticket handling and keep your support team productive.

You can now personalize your Zoho Bookings pages using Custom CSS to match your brand’s design. Upload your own CSS to style fonts, colors, spacing, and layouts, with the same look applied even when pages are embedded on your website. Dive into the full post to see how to style your booking pages your way

Zoho Flow now supports SAP Business One, making it easier to automate workflows between SAP B1 and your connected apps without custom code. Teams can streamline routine processes and reduce manual effort across systems. Explore the post to see supported actions, use cases, and setup details.

Zoho Creator has enhanced the Developer Console with trial and subscription licensing for privately shared apps, giving developers better control over app distribution. It also adds environment support for installed apps, allowing clients to perform safer testing in staging environments before publishing to production. Take a look at the post to learn more.

That's a wrap! We'd love to hear from you!

Which of these updates or year-end highlights is the biggest game-changer for you? Drop a comment below and let us know.

We hope these updates help you get the most out of your Zoho tools. Keep an eye out for our next edition, where we’ll dive into the second half of January’s releases.