Anyone else having trouble with blurry pixelated screenshare?
Ever since Monday Nov 26th., Cliq and Meeting screenshare has been blurry/pixelated like this: https://www.screencast.com/t/0CblL3drKuU
Did something change? Because Our Internet connects are plenty fast and everything is crystal clear in Skype... Also, video share is clear and normal, it is just screen share... Thanks
Enable Sending Direct Messages to Self in Zoho Cliq
Hi, I would like to request a feature enhancement for Zoho Cliq to allow users to send direct messages to themselves. Currently, Zoho Cliq does not have the option to send a direct message to oneself. While creating a channel with just one member (the
Admin Access to Direct Messages in Zoho Cliq
Hi Zoho Cliq Team, We would like to request a feature enhancement to enable admin access to one-on-one conversations (direct messages) conducted through Zoho Cliq. Use Case: As administrators, there are situations where it becomes essential to access
On the US Data Centre rather than the UK but dont know how to migrate it
We have a new staff member with an external email address and cant add them to Zoho chat - we have been told its becuase we are in the UK but on a US Data centre - we therefore need to change it but no idea how to can anyone else as we are going round
Get user images by API
Hi For our internal management software, I want to retrieve user photos via REST API: curl --location --request GET 'https://profile.zoho.com/file?fs=thumb&ID=<zoid>' \ --header 'Authorization: Zoho-oauthtoken <token>' The token has `profile.userphoto.ALL`,
Version of Cliq included with Zoho One and Limitations
I'm confused by the information presented in the application detail page of Zoho One. I'm a solopreneur with a single-seat Zoho One Enterprise license and I need to communicate externally .. extensively. The plan details page suggests channels are limited to 100 members. Whereas the pricing plan comparison page on the Cliq marketing site says 2500 for enterprise level. If it's 100... that's going to kill my use case as it is my understanding that external customers can only be communicated with
Allow Zoho Cliq Admins to Manage External Channels Without Joining
Dear Zoho Team, Greetings! As a Cliq admin, I can create external channels, but there is currently no way for me to invite external users to these channels without being a part of them. There are scenarios where, as an admin, I only need to set up the
Invite External Users to Channels via Zoho Cliq Mobile App
Dear Zoho Team, Greetings! Currently, Zoho Cliq allows us to invite external users to an external channel through the web interface. However, this functionality is not available in the mobile app. We kindly request the addition of this feature to the
Add RTL (Right-to-Left) Text Direction Button in Zoho Cliq
Greetings Zoho Team, We would like to request the addition of an RTL (Right-to-Left) text direction button in Zoho Cliq, similar to what is already available in other Zoho apps like Zoho Desk. Currently, while using Zoho Cliq with the English interface,
Is it possible to add a note on a record in the Quotes Module directy from Cliq?
I know Zoho Cliq allow us to add notes to the existing records in Leads, Accounts, and Contacts module directly from the Cliq chat or channel by clicking on the More icon. But is it possible to add a note on a record in the Quotes Module? If yes, how
No background for video recordings, no playback speed, can't even playback longer recordings - have to download…
Hi. We utilize heavily video messages on Slack, but wanted to migrate to Cliq with Zoho One, however very basic yet very frequently used feature is missing: backgrounds for video recordings and playback speed. We were not happy with Slack's 5 minute limits
Problem in zoho cliq call recording
When we try to record the zoho cliq calls , the audio device or microphone suddenly get stop working and screen start lagging (slow down) . This is happening for all the users in our company and we are facing this problem since starting. Can you please
Enhancement to the "Start Calls" permission in Zoho Cliq admin panel
Hello Organization Admins, Greetings from Zoho Cliq. We would like to inform you about an important upcoming change to the "Start Call" permission in the Live Media section of the Roles module in the admin panel. What's Changing? 1. New location for "Start
Embedding of Zoho Cliq Into Notion Page
Hello! Right now i'm trying to create client portal for my clients in notion. They will be able to see all tasks in kanban view, they will be able to ask me for new assets development and so on. But what I'm not sure how to do is: how can I integrate(embed)
Cliq - Iphone X Notifications
I've installed Cliq on my Iphone X and it works great except I cannot get notifications when messages come in. I have checked every setting and turned on all notifications, is this a glitch with the new Iphones or is there something I'm missing?
How to tell if screen share is on
Evaluating Cliq and tried screen share today. Strangely (or I'm missing something) I can't easily tell if my screen is being shared. Zoom has a nice bright green box around what's being shared, I'm pretty sure Google Meet does something, but can't see
disable Windows 10 Cliq app autostart
Hi, I have installed windows 10 Cliq app. I found it will automatically start up when I log in. I cannot find any option in the settings. Is there a way to disable this autostart feature? Peter
Restricting with IP Address
I restrictes access to Zoho Apps insider my server with Static IP. But this caused restriction on Zoho Cliq mobile applications also. Users are not able to access Zoho Cliq from their mobile network (having dynamic IP). How can i allow users to access
Sound notifications
Are there any plans to enable users to upload their own small .wav files for notifications?
About cliq's bot
I have an urgent question. I have created a bot in cliq to handle incoming webhooks. Is it possible for the bot to retrieve the cliq database or save a new one? When I receive a webhook, I search the database and nothing is returned. Here is the actual
Issue Report: iOS calls not audible - Resolved
Dear Cliq users, We found an issue with the latest Zoho Cliq app version in the App Store (version 5.0.42). This causes you to be inaudible while attending Cliq calls. Our team swiftly took action and fixed this issue. Please update your app to the latest
Embedding cliq in a web page or otherwise communicating to cliq from a web page
Hi, We're finishing a dashboard for our ecommerce system and want to allow the pick and pack company to be able to chat to us from the order process system. Is there a way to embed cliq in to a web page? If not, is there any other way to communicate with
Cliq Performance Issues, Chats not Sending or Loading
Hello Support, We are experiencing another issue with Cliq where we have the following symptoms. Previous chats do not load or error out. Chats not sending occasionally. Status updates are delayed or do not occur. Is there a known issue?
Active noise cancellation
Like in Microsoft Team it would be great if Cliq have active noise cancellation.
How to create an auto-responder bot for a specific user?
How to create an auto-responder bot to entire company for a specific user? On message received, auto-reply "Out-of-office"
New - Messaging service incident - Partial outage of Zoho Cliq services
Dear users, (6:57 am PDT, 24 July): We have identified that Cliq services are down for a few users . We apologize for the inconvenience. Our team is currently investigating it. We will be updating about this issue in this forum post. (9:02 am PDT, 24
Export or migrate from Cliq to slack or similar service
Anyone have experience exporting chats to a competing service? Google chat, slack, teams, etc.
Desktop Notifications Indicator
Hi, please consider adding a visible indication of new messages in the system tray / indicator panel icon. I'm not sure if it's already like that on the other platforms, I'm using Ubuntu. Maybe by default it can be a grey-scale icon and then change to color if a new message arrives, or contain a badge with an unread counter? Also make it configurable to only behave like this for direct messages / mentions or all messages. I'm finding that I'm missing new messages because I got used to glancing at
Busy light
Is there a way we can have a busy light synced with Zoho Cliq ? The light will turn red when a user will be on a call/busy in Zoho Cliq and will turn Green when he'll be available. It will make the open office work easier
Message Details don't include the message reply data when the reply includes an attachment.
Hello, When a reply message only consists of text data, the message details appropriately includes the details of the message being replied to, as shown below: { "time":1676824436205, "message": { "replied_message": { "sender": { "name":"PhoneBot", "id":"b-2204997000000083003"
Red Frame for screen sharing
Maybe not my idea, but ... please show a red frame around the displayed areas during screen sharing. We are all used this help in any of the competitor's conferencing solutions for years. Thanks
Can I start a Cliq meeting from my phone? If so, how do I do that?
Can I start a Cliq meeting from my phone? If so, how do I do that?
Zoho Cliq 4.0 : Phone System
Tired of switching between apps to make sales and support calls and collaborate with your team? We are happy to announce that you can now unify your internal and external communication tools by integrating phone systems like Zoho Voice and Zoho Telephony
Hide my Cliq Window at the time I'm sharing my screen
You all know the effect. We are running Conferences using the Cliq Desktop APP. When I want to prepare a screen sharing, I always clean up my desktop (minimizing stuff so it looks nice) and full-size the window, which should be presented first. Then I
Unable to see messages, only see a white empty screen
Hi. I have a problem with the Cliq app on Windows 10. At random times my normal screen with the Channels and Contacts on the left and open conversations in the main window etc disappear and I am left with an empty white screen. The only thing visible is the File, Edit, View, Window, Help menu headers at the top left. Clicking anywhere on the screen doesn't return the standard view. So far I have found that using the Windows minimise/maximise buttons (top right) or even resizing the window by dragging
Inviting Non Zoho Users to Cliq
I would like to be able to invite non-Zoho users (customers and other partners not using Zoho) to join Cliq. Is it possible to do this?
What's new (October & November)
Hi there, Cliq is an ever growing application and we strive to make it better everyday. Here's a set of new features and enhancements that went live in the months of October and November 2022.. Take a look at it to stay up to date on what's new from our
AI enabled Automatic note taking option in Zoho meeting and cliq
Does Zoho have any plans to have AI enabled Automatic note taking option in Zoho meeting and cliq?
~2s Lag in Group Calls
Hi, we are having regular team calls with 3-5 participans on Cliq. The audio quality is very good. But the latency is not. There is always some delay, which leads to people talking over each other. When one person is talking, there is no problem. But
Can't add a user to an existing voice call.
How do you add a user to an existing voice call? I see help documentation where there is supposed to be an "add users" button under the (...) more options but it isn't there.
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