Cliq - no notifications when not in app
Hello Zoho team, I use Cliq on my iPhone 5s (model ME305LL/A) with iOS 12.1.2. If I the app is open, I get banner notifications. But if I have the app closed or my screen is locked, I don't receive any push notifications (neither "lock screen" nor "notification center"). I have extensively checked my settings both within the Cliq app itself and on my iPhone for the Cliq app, and all notification types are enabled. I've also looked into battery and privacy settings on my iPhone, including apps' background
Zoho Cliq - Conference Using iPad
Hello All, Is there a way to join a multi-part Cliq video conference call via the iPad? Thanks! Tyler
Voice call audio device settings
Is anyone able to let me know where to find the audio settings for voice calls through the Cliq desktop app? I can’t seem to change find it anywhere. It doesn’t even use my default communications device (headset) as set in Windows.
Integrate customer feedback from Desk to Cliq
With Desk and Cliq, how can I post customer feedback to a channel? Screenshot taken fromq zoho cliq site
Conferencing
It seems like Zoho is hitting all around the outside ring with their conferencing solutions, but not hitting the mark on any of their solutions. Correct me if I'm wrong: Meetings - Works ok, but can't schedule repeating meetings, and you can't change/adjust your layouts on screen. Sometimes it's just me and I don't want to see black boxes on screen. I should be able eliminate those. Showtime - Ok as well, but the window on the far end is very small - so small the participants can't read what I am
UI Issue in Zoho Cliq - Call option hiding behind file upload status.
Namaskaram Zoho Cliq team, If we click on the calling option while file uploading, then the calling options has been hiding behind the file uploading status. Please have a look into the following screenshot. Crafted with ❤️ Zoho Gurus | Zoho One Practice Team @ CubeYogi Zoho Authorised Partner | 8+ Yrs | 200+ Projects | 100+ Customers
Cliq.app (MacOS) not translated
Hi, I just installed Cliq.app on all our user macs. some users noticed that the app is displayed in english. But their profile account is setup in german. When they open the web version of Cliq, the interface is correctly displayed in german. Cliq.app Mac should take into account the language preference of the user, as the webversion does.
Do external channel or chat members need a Zoho account to participate?
Do external channel or chat members need a Zoho account to participate in my Cliq which I have used a custom domain on? Please advise.
How to set your name?
Someone in my organization is having trouble setting thier name. I think he is the account owner. Right now his name is "Zoho" but when I asked him to check https://accounts.zoho.com/u/h#profile/personal has set for his name, it has his proper full name entered but its not reflecting on Cliq.
Need help with OAuth to use slash commands in Cliq
For the first time I want to use /zcrm commands in Cliq. When I do, I get an OAuth prompt (see screen) and get redirect to a page which contains only these words: ERROR_invalid_scope How do I reauthorize/ reconnect Taz/Cliq to CRM?
Blurred Screensharing in Zoho Cliq
As shown in my screenshot, the screen is blurred in the screensharing. I saw another ticket where it said it was resolved 2 weeks ago, was it only oniine ? Desktop version of Cliq : 1.3.0
Cliq 2019 update: #3 Optimize your chat time with @mentions and #tags
Hello readers, This is the third post in Cliq 2019 update series. Today we are gonna see in detail about @mentions and #tags—one of the simplest and basic features, but pack quite a punch if used effectively. Let's see what they hold. Why do you need @mentions? @mentions are used to tag people, and tagging users for messages meant specifically for them, saves a great deal of time! Wondering how it works? Well let's take the following scenario. A discussion on how to fix the breakage that happens
Primetime Group Video Chat: Can all users speak at once or just two?
I want everyone in a Primetime group video chat to be able to speak and have their video shown at the same time. is this limited to the presenter and one other person or can multiple/all users simultaneously be allowed to speak and have video shown? I realize that for a presentation or large group this would be chaos but i need easy informal video chat for a small group.
Cliq - Editing and deleting chat messages
When editing and deleting chat messages will be available? This is one missing feature our team would be glad to see. Thanks, Mika
Zoho One Subscription w/ Cliq does not provide for external level of channel
I have a Zoho One subscription for our company. I have added the Cliq app through the admin console. When I go to create a new channel I only have options for Organization, Team and Personal levels of channels. External is not an option. I work with project teams the are a mix of internal users and external subcontractors. How do I create an external channel for a specific project that allows me to invite external users just for that channel?
ScreenSharing with Cliq ?
It is great that we have the possibility to do voice and video chat with Cliq. I find myself sometimes in a situation where I would like to show my screen and for that, I need to ask my colleagues to switch to Zoho Meeting or Assist. Is Screensharing on the roadmap for Cliq or that s a feature you deem not necessary for the users? Many thanks Victor M. d S
Ability to collapse a post
Hi, The ability to collapse a post (which contains a photo, video,...) is not available? This is so useful and mainstream, I cannot believe it's not implemented in Zoho Cliq! It's not even an idea it's a must-have! Thanks PS: Would also be nice to be able to react to posts with an emoticon (but this is less important)
Skip push notifications on Mobile
Hi Zoho Cliq Team, Please add the feature not to send mobile push notifications if a web / desktop session is active. Thanks Kind Regards, Riaan
iOS notifications not pushing
I have a small group and one of my guys is not receiving any push notifications on his mac desktop app or on his iOS device. He's in another state, unfortunately, I can't troubleshoot it myself, but as a stakeholder, it's important we get this figured out. We have tested on web-based, desktop and mobile, all settings are enabled, and none are allowing push alerts. Please review and advise ASAP. Thanks. Best, --b.
Can I create a custom Bot using an API from Microsoft LUIS or Googles Dialogflow
Is it possible to use the APIs from Microsoft's LUIS API or Google's Dialogflow in order to optimize the bot capabilities in the channels. Is it possible to develop it without the help of some frameworks like Botframework.
zoho.crm.getRecords() method signature issue
Hi, for some reason suddenly all my integration commands are now failing for 2 reasons: 1. They are failing authentication (I recently had to change my password due to 2-tier auth expiry) 2. More weirdly the method signatures are completely different to the documentation. Pressing F3 gives a signature of: (string, Bigint, Bigint, Map,string, Bool). The deluge documentation makes no mention of the Map argument. F3 also says that all these arguments are optional, however if any of them are missing,
Unique URL of Cliq channel
I am using Zoho CRM. I would like to create a channel of Cliq in correspondence with Potential of Zoho CRM and set the specific channel's URL in Zoho CRM 's custom field. In Zoho CRM, clicking on the URL is supposed to open the channel of that Cliq. Is there a unique URL (or unique number) in Cliq's channel? In that case, how do you know its unique URL (or unique number)?
Suggestion in context handler
Using suggestion option we can provide choices to user, my query is whether we can add suggestions dynamically or we have to create a map for each value like this suggestions = Map(); list = List(); entry = Map(); entry.put("text","Contacts"); list.add(entry); entry1 = Map(); entry1.put("text","Channels"); list.add(entry1); response.put("text","Hey " + user.get("first_name") + " ,choose one option from the list! I can help you with these. :smile:"); suggestions.put("list",list); response.put("suggestions",suggestions);
How get the value of code and name in JSON response??
{ "response_code": 200, "route": [ { "no": 1, "scharr": "SOURCE", "schdep": "06:15", "distance": 0, "halt": -1, "day": 1, "station": { "name": "KALKA", "code": "KLK", "lng": null, "lat": null } }]
Left Side Menu items not showing
Both the Mac app and browser Cliq wont display Contacts, channels, Direct Messages etc. User attempted to reload, sign out and back in, close and reopen. None worked. User is listed as active in User List.
DropBox
How can I access my DropBox to attach a file from my android mobile device?