Upload / add custom emojis / reactions
Hi! I'd love to be able to import / add custom emojis / reactions. There are a lot of cute / fun ones out there that I'm a little addicted to thanks to Slack :-) Thanks!
Multi-organization Support - stay signed into multiple Cliq Organizations on Mobile Phone and Web apps
I am trying to advocate Zoho One for many organizations that I influence. I serve on the board of some organizations that we plan to convert to Cliq and am a member of multiple other organizations that some are already using Cliq and others we are working on converting. The problem is I need to stay signed into multiple Cliq organizations on the web and mobile phone applications so that chat requests will notify me. This was possible with Slack, but there does not seem to be any multi-org support
Mark Cliq messages as unread
Hi, I would appreciate the ability to mark a Cliq message as unread, so that it adds a line indicating unread content, and there is an unread indicator next to the person/channel on the left navigation bar. Thank you
Schedule a Cliq Message
There are many times when I am up late working or working on weekends when I want to send a team member a Cliq message but do not wish to disturb them during their off time. It would be really great if I could schedule the Cliq message to be delivered
Channel muted unless @ mentioned
Can we get a mute option that allows us to mute a channel unless we are directly @ mentioned or our team is @mentioned? I know a response could be to make more specific channels, but we have some cross collaboration and people have been known to mute
Option to specify or disable "Idle" times in preferences
It seems strange to me that my Cliq shows me as "Idle" when I'm using the PC and available just because I haven't interacted with Cliq in a while. I'm far from "Idle" so we're just treating "Idle" and "Available" to mean the same thing. I'd like to suggest a setting to change the timeout or even disable the automatic "Idle" mode.
More Author Diversity in "Quote of the Day"
Dear Zoho, One of my employees pointed out that there is a lack of diversity in the authors of the daily inspirational quotes that are showed when Cliq is started and on Cliq home screen. Of the last 36 sign ons, two quotes have been by women, two anonymous,
Emoji colour
Im quite surprised as an Indian company you cant choose a (brown) skintone for emjoi's. This has now been implemented by Google, Apple and others (i believe). Please let me choose my (brown) skintone!
SMS Text
Add SMS Text ability to compete with other apps like Facebook Messenger. I like using Zoho Cliq for all of my work-related messaging whether I am on my desktop or mobile device, but it would be awesome to text non-Zoho users as well.
User can create custom headers and organize Channels and Conversations within their personal Cliq sidebar
It would be very helpful for individual users to be able to create and sort your channels and conversations into custom sections within the sidebar. This would allow users to organize conversations in ways that is tailored to them— whether they’re sorted by
Cross-Data Center Collaboration and / Or allowing users to choose DC
Dear Zoho Cliq Support Team, We are writing to request a significant enhancement to Zoho Cliq that would greatly benefit our geographically dispersed development team. Current Challenge: Currently, Zoho Cliq automatically routes users to specific data
Android App for Zoho LiveChat
Have you tried using LiveChat on your phone's browser? Ouch! Please release an app for android. Notify if chat is request. Allow responses to chat.
Cliq RTL (right-to-left)
Hi, You can add RTL feature to Zoho Cliq super easy. just add dir="auto" to the <pre> tag. like : <pre msgtype="msg" class="zcmsgcnt" dir="auto">سلام این یک test هست</pre> and <style> .nite-mode .currchatpanel .msgtxt pre, .nite-mode .annotate { text-align: left; } </style> It will solve a lot of problems. I would appreciate it if you it as soon as possible. Thank you.
admin can see other user's chat hitory
My IT Department focus on keeping our startup team obeying on our company policy. Recently, My other staff reported that 2 of my staffs misuse the chat history. Selling stuffs which is unrelated on their work. saying bad words or backstabbing to co officemate. Since, we cannot check the chat history. We had difficulties on finding the solution on this case.
Two-Way Sync Between Zoho One Departments and Zoho Cliq Channels
Dear Zoho Cliq Support Team, As for now there is only kind of a one-way sync between zpho one departments and teams to zoho cliq (removing users from channels when they leave a team) - So I'd like to propose a feature request that would significantly
Ideas for Zoho Chat improvement
For what it's worth, here I intend to list my ideas as a rather recent Zoho adept: It would be great if Zoho Chat could “remember” which service tab was selected the last time, and load this tab automatically when the chat tab loads. And could there be an option to make the chat status of the services visible inside the Mail tab? Maybe at the bottom, like the message counters. Ideally, it should be possible to assign custom names to the contacts of all services. If you have co-workers who insist
Creating, replying to, modifying and merging Desk tickets from Cliq conversations with customers
When we first learned that Zoho has a mobile messaging tool, we did automatically think that it would be awesome to directly convert a chat which includes video and voice parts in it to a ticket in Desk but later we found out that the integration didn't include such revolutionary features. Cliq was just another mobile/desktop communication tool. We want strongly suggest you to include such features as exporting the history of a chat directly into one of your other solutions such as Desk, Project,
An Overview Of Zoho Cliq And Its Features
It comes off as no surprise that the implementation of Zoho CRM comes with much better and streamlined business operations. Zoho is known for making exceptional-quality and cloud-based business software applications that do not cost much. The team chat
Layout options for chat panes
The Cliq mobile app uses a layout that looks more like SMS and other chat apps with my messages on the right and messages from the person I'm chatting with on the left. I prefer that in a chat with a single individual because it makes it easier to scan up the chat history to find something they said, etc... It would be nice to have the options to toggle the layout of the chat panes on the desktop app so that you could have the default layout it has now, the opposing sides layout like the mobile
Admin can monitor All (joined and not) Personal Channel's Chat History
We discovered that few of our staffs do personal channel for their own purposes like selling, bashing their superior and etc. Since, it is provided by the company (we're using Zoho One Enterprise). The management dont want to tolerate this and want the admin level access to monitor all the messages in channel and PM/Chat history. Is there possible?
Unread response indicator in spotlight search dialog
Hi there, For those users who make use of keyboard shortcuts, it would be immensely helpful to include a visible indication of new messages in the spotlight search (ctrl + spacebar) dialog next to each direct, group or channel chat. See attached screenshot for an example. I have noticed that the order of the items in the spotlight search does change if there are new messages, but this does not provide enough information to the user on what is outstanding. A red circle or star next to the name would
Creating recurring reminders
In a remote world, it would be helpful to be able to create everyday reminders for Teams/Users. If for example, there is a need to report everyday about what User did during a day, it would be nice to remind him about it at a specific time of a work
Space Bar "Push to Talk" during video calls.
Hi Support, I would be useful to have the "Push to Talk" feature on video calls like in Zoom. This way it makes it easy unmute and mute on the fly. Here is the feature I am talking about - https://support.zoom.us/hc/en-us/articles/360000510003-Push-to-Talk Thanks all! Tyler
Cliq Status Request
Since working from home has become such a big thing, there are certain controls that companies need to have over remote employees. One is that as a company, we should be able to customize and restrict the statuses in Cliq. For instance, the "Away" and
Dark Theme
Are there plans to add a dark theme to the Cliq Theme options?
Ability for super admins to add user to any cliq channel without being a member of it
There must be some option for the super admin to add user to any cliq channel without being a member of that Cliq channel. Currently, if super admin has to add user in to any cliq channel then the admin must have to be a part of that channel otherwise
Fingers crossed emoji
So okay, on a scale of one to ten, this is probably .5 in importance, but can we please get a fingers crossed emoji. That is something I want to use all the time (Hope this is done by 3. :Fingers crossed: Hope that client signs off. :fingers crossed:) but it's not there. We have the Spock / Vulcan V-fingers thing, but no fingers crossed? What gives? Please add this :-p
What is Zoho Connect and How Is It Different from Zoho Cliq?
One of the most fundamental tenets of doing a business is seamless team collaboration. With effective team collaboration, getting the best out of two or more individuals becomes possible. In addition to keeping the team members safe from facing any burden
Custom Statuses / Offline / 'Leave' visibility
Since we have started using Zoho Cliq, we feel a lack of features regarding the moment when a User is Out of Office/on Leave etc. Our Users have pointed out that it would be very useful if the Custom Status would be displayed when they are offline. For
Code Snippet: Add Deluge for syntax highlighting
Hi, I just found the syntax highlighting feature, but it seems, that deluge is missing, could you please add it? Thank you, regards Tobias
Cliq gif timed out option
After a period of time, the gif pauses and will resume for the timed period with a click or something. They can become very distracting when left on the screen or multiple people use them in a chat.
Animated GIF Images in Chat
I know this seems to be a small feature request but in a recent Cliq update Zoho disabled autoplay for animated GIFs posted in Cliq conversations. We think this was not a good change. In our organization, animated GIFs in a chat play a role in expressing
Add a reaction to a message
Sometimes users want to react to a current or past message in a thread but rather than copying a previous message and posting an emoji, let users simply mark the actual comment with an emoji/reaction.
add a quick-switch shortcut to search and spotlight search (Cmd + K ,
then Enter)
here's another efficiency enhancement to help users switch between chats. user story: as a cliq user when i have an unread message in a channel or direct message, i would like the ability to use the search or spotlight search shortcut then immediately click enter so that cliq can automatically switch me to the most recent "unread" message, without me having to manually type in the name of the channel/contact or to use my mouse. i've used other business messaging apps like cliq, slack, rivr, etc.
Strengthen the use of reminders in Cliq
It would be very useful to enhance the reminders option in Cliq. Right now, its use is not so intuitive and there should, for example, be the option to create Reminders per channel. Also include it in the sidebar. Thank you!
Admin can monitor All (joined and not) Personal Channel's Chat History
We discovered that few of our staffs do personal channel for their own purposes like selling, bashing their superior and etc. Since, it is provided by the company (we're using Zoho One Enterprise). The management dont want to tolerate this and want the admin level access to monitor all the messages in channel and PM/Chat history. Is there possible?
Ability to revoke to delete a message?
Hi Is this feature planned in the near future? The more we use cliq the more we need the ability to delete or revoke messages. It holds back the product if you want to roll it out to larger companies
Implement full RTL support in Zoho Cliq, including text alignment and character positioning, regardless of the interface language.
Dear Zoho Cliq Support Team, We are writing to request a significant enhancement to the current RTL language support within Zoho Cliq. Currently, while Zoho Cliq allows users to input text in RTL languages, the text alignment remains LTR, resulting in
Add/Enable @mention from of a user in Zoho Project to @mention in Cliq
Current State: - We have Zoho Projects and Cliq integrated, and notifications and comments from Zoho Projects flows into respective project - cliq channel. However, we observed that when a user is @mentioned in Zoho Projects, the user is not tagged/@mentioned
Use organizational groups. Automatically add users to contacts list
Dear Zoho Chat Team, I'd like to ask again two questions: 1. Is it possible to see organizational groups in Zoho Chat Groups automatically? Nobody wants to create personal group and add there all the members to chat, for example, with all technician people. Btw. when we use Jabber, we can do that. But in Zoho Chat web-interface it's not possible. 2. Another big misfeature - requirement to add each user to the new users's contact list. I mean when we've just added a new user to the Zoho, his conatacts
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