breadcrumb placement in Sites / Commerce
hello I am wanting to be able to move the default location of the breadcrumb to place it under a specific section rather than the default location ( below the hero and above the page content) Has anyone got any ideas on how to do this? Any suggestionsCannot sync Inventory to more than one store
We have one Inventory in Zoho One and 2 separate web sites. We need the ability to choose which site a product will sync to. We cannot sync all products to both stores. We also cannot have more than one Inventory account as we integrate with Books. Maybe sync each warehouse to an individual store? Without this facility we cannot use Commerce at all.Composite Product (kit) - Dynamic Pricing
I am setting up Composite Products for item kits that I sell. I also sell the items from the kit individually. Problem is when pricing changes on an individual part, the Composite Product price does not change meaning when the cost of item # 2 in theHow to work out commission in zoho commerce based on coupons
HI There Is there any way to produce report based on coupon name in zoho commerce We need to pay commission to various channels who are helping us to increase the online sales so we have number dedicated coupons assigned to the above mentioned channelsMulti Vendor store
Are there any options for setting up an online mall or marketplace that supports multiple vendors, like Etsy and Amazon, where a buyer can search across multiple stores within a mall to find products? Each store owner can administer their own products and catalog within the mall...Free Shipping Coupon - Zoho Commerce
I love the Zoho platform. Zoho Commerce is no exception; however, I'm struggling with a few common features I cannot find or are missing that I hope someone can help me with. Is there a way to create a coupon code for free shipping?Deleting Orders Zoho Commerce
Hello, Is there a way to delete a sales order that is generated within Zoho Commerce? If we do not want to complete an order and want it out of our system, is there a good way to get rid of it? Thank you! SpencerSearch for product
Hi guys, in Site Builder -> Add Elements -> Products it would be very useful to have the product search function. See screenshot here: https://prnt.sc/dHnaVqlMyE_NCheckout can't be done
Hi guys, yesterday several customers report us that checkout can't be done. Issue is related to error: "wrong address" but we think the reason is that missing Last Name in checkout. As you can see in screenshot there is two time First Name field and missingOutdated state in mexico
Hello Zoho team, the drop down to add the state for customers, when they introduce their state in mexico has a city named “Distrito Federal” that name changed many years ago to “ciudad de mexico”. could you please update this so my clients can find theThe 200 Character Limit of the Offline Payment Instruction field is almost always too small, and should be dramatically increased.
One issue in Commerce that I've found to be frustrating that I imagine would be simple to address would be to increase the amount of space allowed for offline payment instructions in the final checkout screen. Currently Commerce only allows 200 Characters,Verkaufsbeschreibung mit Books / Inventory synchronisieren
Ich bin Zoho Books Froum habe ich den Vorschlag hinterlassen, die Verkaufsbeschreibung als HTML-Editor vorzuhalten, nur dieser vorhanden wäre, ließe sich dauerhaft die Verkaufsbeschreibung synchronisieren. Jedes Mal aktualisieren wir in Books einen ArtikelSchriftgröße der Kategorie einstellen
Wo können wir die Schriftgröße der Kategorie einstellen?Drop Shipping
I noticed that Zoho Inventory has Drop Shipping. Since Zoho Commerce integrates with Zoho Inventory, how does one use Drop Shipping within Zoho Commerce?Set up specific item for pick up only
Hi, I asked in the past and wasn't able to find an answer. I'm trying to set up some specific items as Pick up on store only, no shipping. I found way to have minimum order to get shipment or pick up but not to put some restriction on some items. If someone has an idea, I will take it :-) ThanksMoving Form Data to Cart for Check Out
My product needs configuration such that 3 levels of attributes aren't enough (plus I need file upload capability). The form capability would work just fine. Is there a way to move the Form Data to the Cart for a check out? It does not look like Zoho Flow supports anything like that.Changing base currency of a Zoho Commerce store
Hi, I am a visual artist (mandarmarathefineart.com) and am a Zoho One subscriber. My online art store built on Zoho Commerce. Most of my customers are outside India and so I would like to change my store currency to USD (from the current INR). I haveSearch Products that are Out Of Stock
Does anyone know if you can filter Out of Stock Products in the back end of Zoho Commerce? I can't see it on any Report (which are extremely limited anyway). You can filter by selecting Products/Show in Store but I would like to drill down to Out of Stock.Zoho Commerce integration with Zoho CRM
Hello, I just subscribed for a basic plan at Zoho Commerce but I cannot connect with Zoho CRM. When trying to connect the two platforms, after entering the special ZSC Key, the following problem appears: "You can integrate your Zoho CRM account with only a single store in Zoho Commerce. This account is already in use." In fact, we do not have any other published and integrated store in Zoho Commerce. Has someone experienced such a problem? How it could be fixed?Update items by Import CSV
Hi guys, Please can you confirm that import products works only for new products and I can't update SKU that already exist?Line items of the same Item ID should not be automatically consolidated, as it fails to recognize variation in custom fields, as well as distinct items of the same ID sold in varying units of measure
It appears that Commerce will always consolidate line items of the same Item ID. This presents problems in a couple of different ways as described below... Scenario 1: Someone creates an order adding more than one item of the same Item ID, but eachChange price/add discount based on a product custom field
Greetings I'm looking for a dynamic way to change a product's price (or add a discount) based on a custom field the product has, is there any dynamic way or any automation rules that would help me do that? ThanksTaxes... again.
After reading the recent addition to the knowledge-base article at https://help.zoho.com/portal/en/kb/commerce/user-guide/settings/general-settings/articles/types-of-taxes, I feel compelled for the fourth year now to reiterate the glaring omission inPayment received but order where is?
For the second time in two days I received a payment from Paypal but order hasn't been place in Commerce. I was able to recover order in Reports->Payments->Convert as paid order. Some of you have the some issue?Verbundartikel (Bundle) in Gruppe aufnehmen
Verbundartikel können nicht in einer Artikelgruppe aufgenommen werden. Warum nicht?How many coupons can a store have?
How many coupons is it possible for a store to generate? Does it depend on which plan you have?Reduce the height of banner/ hero-slider and header using custom CSS Editor
How can we reduce the height of banner and header using custom css Editor ?Can you adjust the hero banner container height?
I think the title says it all. For me the hero banner container is rather deep. Is it possible to change the size of the hero banner container so its not as high? Any advice would be most welcomeBulk upload image option in Zoho Commerce
I dont know if I am not looking into it properly but is there no option to bulk upload images along with the products? Like after you upload the products, I will have to upload images one by one again? Can someone help me out here? And what should I enter in Category URL in the excel sheet that I use for upload? I entered my sub-category directly and it is still undefined. Can someone help me here please? I need to get my store live asap.How to link site name/logo to homepage ?
Hello zoho team I request you to please share the procedure of making website logo/sitename as hyperlink means whenever I click on my website logo then it redirects to particular page like homepage of website. I want to enable this option as early asSEO meta tags - where to access??
I can't find where to enter in meta data (title, keywords, etc.) in Zoho sites. I see instructions everywhere to go to "Manage >> Settings >> SEO"... but there is nothing there for me to access in my control panel. Under SEO I see "Robots Text, Goggle Tools, etc." but I don't see anywhere to enter title and keywords for each page. If I click on SEO in the list on the left of the screen it only expands the drop down menu (to access Robots Text, Google Tools, etc.)How can I enable show in store all at once?
I want to enable the option show in store all at once, instead of each product individuallyCommerce Classifieds template
I would like to create a Zoho Commerce site that allows me to create a classified ads, type of site where users can sign up and post listings for sale, etc. I don't want to exchange money between buyers and sellers but allow sellers to promote their ads,Fixed whatsapp button
good evening. How can I add a fixed whatsapp button to my zoho ecommerce?How can I add minimum order quantity
Hi, I want the minimum amount to buy to be 25, how can I do it? Thanks for your help, I'm new at this!Cancelling sales order
Hi. What's the exact automated process flow when I decide to cancel a customer's order? Is a credit note generated? Is the paid amount automatically refunded (e.g., when customer paid via PayPal)? And what if I cancel one product of the order insteadZoho Commerce Question
Does Zoho Commerce have full self-service customer portal included with the product? We currently use Wordpress + Woocommerce for our online store but am considering switching over to Zoho Commerce if the features are the same. I guess I'm wondering ifRechnung in Books trägt den Status "gesendet"
Eine Bestellung geht in Commerce ein, der Versand wird manuell als "versendet" markiert. Wenn der Versand abgeschlossen wurde, führt das in Books dazu, dass eine Rechnung erzeugt wird, deren Status "gesendet" lautet. Die Rechnung wurde jedoch gar nichtSales person cannot be empty.
Getting this error when trying to post orders to Zoho Inventory Here is the requestUser assigned to Commerce and cannot unassign
I have a user that is no longer with us and I am trying to deactivate his account. The problem is when I try to unassign him from commerce I get an "Error Occurred!" message. And if I try to deactivate him I get another error message stating "Unable toNext Page
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