GDPR - you can't bury your head in the sand and hide from it. Here's what you need to do if your business isn't GDPR Compliant yet.
GDPR has landed! In an ideal world all businesses would be GDPR compliant after crossing the 25th May deadline but in reality for most businesses it is still a working process. It is too late if you haven't started working on it - but hey! It doesn't mean you shouldn't start now. The ICO is the regulating body for the General Data Protection Regulations. The right course of action for you will be to finalize a plan for your compliance and take small steps towards your goal. Document all the processZoho Home changes app positions
Hi there, I am not picky, but you are changing the positions of the Zoho Apps on the Zoho Home page (https://home.zoho.com/home) more often than I change my underware! ;-) I can never become used to click on an icon (for example Zoho Mail), because I have to look every day where it has been moved to. Why not putting the most important on top (CRM, Mail, CM etc.) I don't think the Bug tracker is one of the most used apps, but it's on the first row. thanksGDPR - What is all the fuss about?
May 25th is behind us and the Earth is still spinning. This probably is the best time to sit back and calmly assess where you are in business with respect to GDPR compliance. The last two years have had the global business in a frenzy. As with most deadlines, the last two months is when most of us seem to have woken up to GDPR. While the businesses have had GDPR nightmares, common people have been basking in the attention and importance given to data protection and an individual's rights to personalWhere can I obtain a copy of Wednesday's GDPR webinar?
Where can I obtain a copy of Wednesday's GDPR webinar? I signed up to attend but had a scheduling conflict. I understand that a copy was to be made available to those who signed up but I have not received information on how to access it. Thanks, RobAsk the Experts: Q&A session on GDPR and its compliance in Zoho
As 25th of May inches closer, so does the need to be GDPR compliant. Second to ensuring Zoho products are compliant with GDPR, educating our users on it is crucial. GDPR (General Data Protection Regulation), as we all know, protects data of all individuals, solicits control over personal data within the European Union and addresses the export of data outside the EU. Zoho has always honored its users right to privacy and protection, and has no necessity to collect and process its users' personal informationGDPR - Data Processing Addendum(DPA)
The ICO state the following: "Under the GDPR, when a controller uses a processor it needs to have a written contract (or other legal act) in place to evidence and govern their working relationship." Where can I request the DPA contract with between ourselves and Zoho?Optimizing opt-ins
Research has shown that providing users a choice between Optin and Optout, results in more optins, than if you just have a box to OptIn, and the default is opted out. People generally take the path of least resistance, and if the default is to submit without making a choice, they do so. If forced to make a choice, they consider the options, and more choose to opt in. Do your consent features provide this option? There have been several articles like these: https://medium.com/@forward_action/gdpr-how-changing-your-opt-in-language-can-increase-consent-rate-by-50-f9cffe1f6f22Where can I store the data from my customers?
Hi, I only use zoho email, contact list and invoices, but those three contain quite a lot of information about my customers. I don't have a payment system installed, as everything is paid to me by bank transfer, so that is not a concern. My main questions are: - Can I still keep all the emails and the info about my customers on my contact lists (I provide activities to children, so there may be details about the names of the parents and children and area where they live, but not full addresses there).Consent, anonymisation and rights of subjects
Hi, We use Zoho CRM within our organisation (B2B services company), and currently store details of many prospective sales contacts within the database. Mostly these are company name and address records, but we also store contact records and in many cases don't currently have consent from the data subjects. under GDPR we need to change this and get consent from each contact (before 25th May), otherwise we need to remove the personally identifiable information for those contacts that have not givenAplicación de Avances y Ruta crítica con zoho project
It's been some years that I've kept this application, and zoho has improved many things but this seems like it can not be done yet. It is about the sub tasks and the application of the advances, that I mean: when the execution of a sub task that goes beyond a level 2 (can be 3, 4, 5, 6, etc, subtasks.) NO progress is being accumulated for your task dad is to say for higher levels, this causes, that you can not see a real progress of the project. Critical Path.- You can not see it in the Gantt, asZoho Inactive Account email - is it phishing?
Hi guys, I receive this email and would like to know if it's a real email from Zoho Corp or a phishing scam email. The reason is that I regulary use my zoho email so it cannot be inactive. The email was sent from the address "*******@*******.***" and the message goes below: Dear *******@*******.***, We noticed that you haven’t used your Zoho account (*******@*******.***) for over a year. According to our inactive user accounts policy, we are in the process of cleaning-up the data space of inactiveExtend Trial
Hi, we use now your trial, but we face still issue within integration with J2Store component (our e-commerce sw in Joomla). We kindly ask to extend our trial for otehr 30 days. thank you in advance. stefanoIs Zoho right for an agency?
Hello Zoho team, I'm opening a small company, run only by me. I'm an intermediary between freelancers and clients. I'm not brokering one time deals, I'm building a steady clientele from both the freelancers and clients needing a service. So what I need is: - to have profiles of freelancers - to have profiles of clients - to have record of which freelancers I connected with which clients - keep track of finances: clients paying freelancers, clients paying me, and freelances paying me I looked at someWho's coming to Zoholics -Sales & Marketing, Austin?
Coming to Zoholics? Let the fellow attendees know that you'd be there...Coordinate travel plans, hotel accommodations or maybe even hit a live music joint or catch up for dinner and drinks after the event. Don't just comment.... put a face with your place.Great event, Thanks Zoho & Austin
This was my first Zoholics Conference and having been a user for many years as well as a Certified Partner I learned a lot of new info, was able to share knowledge with some newer users and overall had a great time. Looking forward to next years event back in Austin.Zoho Booking app
Hello Zoho team, I understand that there will soon be a release of an appointment booking app. Any idea of when and is there a beta version available? Regards, George Thiess III English2GoCan I use OAuth2 to get user's zoho email?
Our company has a site with authorization ability. Everyone in company has his own zoho account, so I decided to make authorization on site through zoho. Now I found this solution (very bad, but for example) using ZohoCRM API: On login page of my site user clicks link https://accounts.zoho.com/oauth/v2/auth?scope=ZohoCRM.users.READ&response_type=code&redirect_uri=http://mysite.com/oauth2&client_id=<my_client_id>, give access for reading ZohoCRM users information and returns to http://mysite.com/oauth2reset phone number
hi - my connection timed out before I could verify my mobile code text. now it won't allow me to use that number on my account - it says already in use how do I reset and get a new code to use?Say hello to Austin Zoholics Community here!
Hello everyone! We are excited to be hosting our flagship user conference Zoholics- Sales & Marketing, in Austin, Texas this year. It is great to see that several of you have already registered for this event. While we wait for the big day, here's an opportunity to say hi to your peers attending the conference and get to know them! Go on, meet and greet your fellow Zoho users, partners, and Zoho experts! If you are yet to make up your mind about attending, here are a few reasons why you must attendMaintenance Renewal
How do I renew my expiring maintenance. I can't find anywhere to renew on either the Manageengine or Zoho website.Links for Community/Knowledgebase
I think it would be helpful to have a link to the community and knowledge base when you click on "Help". I think it would make the community more well known as a resource, because many people do not understand or think about site mapping. Currently, from Zoho One especially, you must click on the follow hyperlinks to get to the community: Zoho One Home>Help (? icon at top)>Contact (bottom of page)> Support (bottom of page)>Knowledgebase or Community. Many people do not know about these valuableZoho Brasil
Comunidade para questões gerais e traduções.what is difference between zoho consultants and partner
hi all. i want to be professional zoho consultants to provide solutions. Company like techloyce are partner of it but can they provide consultancy services?ZOHO Partner Private Label Program
I've been researching CRM companies that offer partner private label programs…Does ZOHO offer any type of program for companies serving specific vertical markets? I signed on for the free trial, very impressive and functional. thanks!Am I the only person in the world currently having issues with Zoho
Nothing but problems with two Zoho accounts. One account is not accepting what I know is the correct password. The password worked two days ago. For the other account Zoho did not accept the verification code sent via text to my phone, and the system currently is not sending new verification codes to my phone.Are there issues with Zoho 1/11 8:46 PM CST
Tried logging into one zoho account, get message password is wrong even though the password was created in Zoho Vault. Tried creating a new Zoho account in Firefox, but it just kept recycling to the login page for a different Zoho account. Created a new account in Chrome which worked, but now Zoho will not accept the verification code. When I hit resend, no new verification code is sent to the registered phone number. So I'm SOL with two Zoho accounts. About ready to move to Gmail/Google and orEmail issue - How do I link contacts with accounts with the ability to apply a filter to exclude certain accounts based on an account field
I have 6,000 accounts I have 30,000 contacts I have a field in accounts called "type" and use a coded field. A type might be "hospital" I have a field in contacts called title. I am looking for "president" I want to send an email out to all presidents but only to hospitals. So my search criteria is "find all contacts with the title of president where the account type is hospital" Once the list is defined, I will start an email campaign How do I do this? Help.Browser Support
Where can I find a list of support browsers and versions by product? IE9 is not working/support in a number of applications today and should be made clear.How to use Zoho domain + hosting on WordPress.org?
Hi, I recently renewed my free .in domain and want to use that domain and hosting for WordPress.org. How to do it?not receiving emails from Instagram
Hello, Who is going to help me with this I have whitelisted the domain email everything yet I do not receive the Instagram email reset mail that I have requested I already email zoho customer support and they have not replied is there a way to forward my emails from Zoho to another email company that will receive this email....????Zoho Leads
Hi I have created the extra leads section in Zoho for gravity forms entries. but I am unable to connect with gravity forms. so can you please describe how can I connect new leads section with gravity forms. ThanksCollaborating/connecting with other ZOHO users.
While I am considering purchasing ZOHO-One I have a question regarding referring ZOHO to friends and professional contacts (free-lancers) I work with. Is it possible to collaborate and connect (through Cliq, Connect, Meeting, chat/channels (in ZOHO-Mail), etc.) with other ZOHO users who have their own account (not associated with my organisation)? This way we can create a network of ZOHO users. This would add extra value and benefit to recommending ZOHO.This page isn’t working mysimplefuneral.co.uk redirected you too many times. Try clearing your cookies. ERR_TOO_MANY_REDIRECTS
Hi, my site was working fine but all off a sudden I get the title What can I do. Thanks DomAny domain no selecting....
Please Help meGerman Translations
Hello, the german translations are sometimes a little bit awkward. While loading a page you see the word "Ladet". This is an very old fashioned form of "he/she/it invites". Correct is "Lädt" (he/she/it loads) or better "Wird geladen" (loading). While demonstrating your boss the advantages of zoho, "Ladet" is really a showstopper. "(Spread)sheet" is translated in some places as "Blatt". "Blatt" is an arbitrary piece of paper, a newspaper, a set of cards or a botanic leaf. Better is "Tabelle". GreetingsThank you!!
Hello! We want ''Zoho Exam'' application from Zoho. You are great! Thanks for everything Zoho Team. RegardsPayment gateways integration
Good day Zoho We are bulilding a new ecommerce portal from scratch and we want to use available zoho cloud apps where ever we can to make our work easier. We want to integrate payment gateways to our portal and do Zoho have any apps that can assist us in that regard. Currently we are using Zoho Campaigns. Thank you Regards RajuHow to delete my Zoho Desk account (but keep other Zoho accounts)
Hi, I have used the Zoho Desk trial, it is not for me, therefore how can I delete that part of my account, but keeping all the other Zoho accounts I use e.g. Vault. Thanks,Login with Created Authentication Token ID, Email and Password using API
Hi, I have checked generating Auth token api which inputs Email-id and Password. https://accounts.zoho.com/apiauthtoken/nb/create?SCOPE=Zohopeople/peopleapi&EMAIL_ID=ZOHO-Email-ID&PASSWORD=ZOHO-Password The above Request url, returns a Auth token and result as TRUE/FALSE, But the problem here is Auth token restricted to a count of 10. 1.) Can the Auth token restriction be removed ?. 2.) Is there any other request url to check authentication with only Email-id/Username and Password without generatingZoho for schools?
Hi I am requesting software advice / information on behalf of an Australian school board - K-12. We are in the process of changing business manager. Our manager has been in place for almost 2 decades and has done a wonderful job, but budgets and finances in general have been inaccurate for a few years. Auditing suggests this is due to - use of excel documents for calculations that have been edited and re-edited with altering formulae for many years so that errors have been compounding - inaccurateNext Page
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Hello, folks! At the heart of the Zoho Community, we're dedicated to making your Zoho applications work their best for you. To achieve this, we've introduced something special—industry-based groups, also known as Zoho User Groups or ZUGs. These groupsSector Spotlight July 2023: Connect, Learn, and Thrive!
Hello folks! You might be aware of the several Zoho User Groups (ZUGs) created in the community as per the industry segmentation. We have currently eight such interest-based ZUGs active. In this post, I would like to update the community on the happeningsThanksgiving 2022 - Celebrating Zoho Community SuperBuds
One of the things we love most about our Zoho User Community is how readily our users help each other out, and share their Zoho and business knowledge. Be it the community forums, the virtual and in-person meetups, or Zoholics, it's been heart-warmingZoho MVP Batch of 2022
Image: Zoho MVP Batch of 2022 Zoho MVPs are passionate customers and partners who go out of their way in helping the community members. With their significant contributions in the community forums, they help cut short the learning curve of the members,
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My Zoho Story #19 - How and IT service provider, CTSP, are streamlining customer support using Zoho
My Zoho Story is a video podcast series where we connect with Zoho users worldwide to hear from them about their experiences with Zoho and how it became an integral part of their everyday business life. Our recent 'My Zoho Story' took us to AustraliaMy Zoho Story #18- How Mirage Visual Limited achieved enhanced customer service experience, using Zoho
My Zoho Story is a video podcast series where we connect with Zoho users worldwide to hear from them about their experiences with Zoho and how it became an integral part of their everyday business life. Our recent interview with Sam Blenkiron from MirageMy Zoho Story #17 - How Superior Trucking Payroll Service scaled their business with Zoho
My Zoho Story is a video podcast series where we connect with Zoho users worldwide to hear from them about their experiences with Zoho and how it became an integral part of their everyday business life. In our recent episode, we had the opportunity toZoho MVP Batch of 2023
Image: Zoho MVP Batch of 2023 Presenting the Zoho MVPs for 2023: Michael Trow Damien Cregan Kevin Flynn Donald Love Gordon Mankelow Abhishek Sharma Nik Khairul Bryan Pape Hugh Marshall Bhoomi Joshi Mikhail Koval Ken Florian Sven Rösser Our MVPs are passionateThanksgiving 2022 - Celebrating Zoho Community SuperBuds
One of the things we love most about our Zoho User Community is how readily our users help each other out, and share their Zoho and business knowledge. Be it the community forums, the virtual and in-person meetups, or Zoholics, it's been heart-warming