When can we expect a plugin for Outlook 2010?
Subject says it all.
Cant view emails from one of my group members in CRM contact
Hi all, I cant see the emails sent to various contacts, that were sent from one of my members of staff. The user called Rosana doesnt seem to apear and neither do the mails she sent. Is she is some way not 'associated' with the crm from her zoho mail account perhaps? I have attachedd a screen shot...
Why cannot I see the campaigns sent to contacts in their profiles
I can see the campaigns sent in Leads module but not Contacts Module I need both can you explain or fix please
Outlook contact sync to Zoho duplicate Contacts
When using the Outlook-Zoho Add-in, Outlook contacts are being added when they are already in Zoho. So every time he syncs his Outlook contacts to Zoho, we spend hours removing duplicates. So he is now manually entering contacts into Zoho. Is there a setting we are missing that should be turned on/off. I thought Zoho won't accept duplicates based on email address... Using Outlook 2013. Thanks, Carolyn
Gmail integration Attaching internal emails - no summary of communication
We have configured the email Gmail integration. Couple of issues: We have excluded our internal domain so that internal emails are not attached as it is explained. Everyone's internal emails are connecting to the individuals contact record. If the exclusion domain is set, why is this happening?? Not being able to see a summary view of the email communication is a waste. I have 5 users, I need to use the drop down to maneuver through every choice and keep track - to see the actual communication
Leads to be sent to a User: Zoho CRM Plug-in for Microsoft Outlook
Zoho CRM Plug-in for Microsoft Outlook Hello, I have recently administered the migration of our clients website and I would like some help and clarification regarding how to redirect leads captured using a web form to one manager that is included in my list of Users using Zoho CRM Plug-in for Microsoft Outlook and another who has both Zoho CRM Plug-in for Microsoft Outlook and Zoho Mobile CRM edition. Basically I want my managers to receive the leads generated by the form embedded in the website
Mail Merge
Can I create an excel spreadsheet of my clients, mail merge through zoho is causing me huge grief
"Email Settings > POP (Zoho Mail)" is not appearing in my "Setup > Personal Settings"
Can you please explain why I do not see the option to setup my mail add-on feature ? I do not want to host my mail under zoho, I only want to use the mailmagnet feature. Thanks in advance Panos Athens, Greece
Not receiving emails from signup form
I created a zoho form for my website and have it here: http://lisalamagna.com/sign-up-newsletter/ However I have tested it and I do not receive any signup notification. Please help me understand the problem. Thank you.
Having trouble with mail add on - can't configure in zoho crm
I have added another user license to my ZOHO CRM and purchased Mail Add on. However, I am not able to configure getting my email within CRM. How do I send email invitation to activate? I get a message saying that "My link expired" Alternatively, after providing all the info I get a "Read error" when I go to Personal Settings --> Email Settings --> add POP account with information
Zhoh CRM Plug In for Microsoft Outlook will not load
My plug in on outlook disappeared. I have uninstalled and reinstalled, no success. zoho shows up in the inactive applications add-ins. Cannot get it to active. Help
Email templates with dynamic canned text
Hello, I was just wondering if the 'dynamic canned text' would work in the email template as it works in the canned messages of Sales IQ web chats. the link is Here Thanks, Belinda
Outlook Plugin won't log in
I just got the Outlook plugin for Zoho CRM. When I go to login, it will not recognize my username and password. I tried both the email that I used and the Zoho username multiple times. Nothing I have tried will work. Help? Blake
Mac Outlook 2014
Any plans to support this? I was told somewhere that ZOHO teams use MAC's, but yet it seems MAC's are last on the list of getting support. As more and more companies get sick of the PC down times, MAC is becoming a bigger player.
Outlook sent emails not adding to Zoho
I have the Outlook plugin installed and all settings set, but emails I send from Outlook are not being added to Zoho. Do I need to do anything special for this to work, e.g. send with special function, as I assumed just using Send button on email would work? Thanks, Chris
Outlook Plugin - Website not populated in Account Record
When Contacts and Accounts are created in Zoho from an Outlook contact the website is not populated in Zoho from Outlook. Will this functionality be added to this interface? Will the address ever be copied at some point as well for the Zoho Account from the Outlook Contact?
Unable to purchase Zoho CRM Plugin for Microsoft Outlook
Hello, We are on Zoho CRM Standard Edition and wanting to use the Microsoft Outlook plugin. I was able to download the plugin. Upon trying to login to plugin from outlook, it gives the following message in the pop-up. I went looking for subscription add-ons where I can add this plugin but could not find it under my subscription link. Can you please indicate where do I go to purchase the add-on. We are not looking to upgrade our editions to Professional as we are only looking for this incremental
Emails sent from Zoho CRM not syncing with Outlook
Greetings, I started using the Zoho CRM Plug-in for Outlook recently to sync data from Outlook into Zoho and vice versa. Our organization is currently hosting emails on a MS Exchange 2007 server. Everything has been great, except that emails sent from Zoho are not syncing with Outlook. Emails sent from Outlook, on the other hand, are syncing correctly with Zoho. We use both Windows 7 and Mac OSX operating systems in our organization. I understand that the plugin for Mac has some limitations and is
Outlook plugin updating other users contacts
We had a user download the Outlook plugin and install on her machine. The user is claiming all they did was install and nothing more. Soon after installation many of our other users received notifications that she had modified contact records not owned by her. In fact there were several hundred contacts which were updated and this has upset many staff members. Does anyone know why the plugin would have flagged the contacts as modified? I can't see any events or activities logged against these
Zoho CRM Outlook Mac 2011 Plugin only syncing 5 out of 1500 contacts?
I'm trying to sync my contacts from Zoho CRM into my Outlook for Mac 2011. I downloaded and installed the outlook plugin, and I was able to log in to my Zoho CRM account. I was able to select the folder I want to sync to in outlook. I assume under settings in the Zoho CRM outlook plugin the "contact's folder" I'm selecting is the folder in Mac outlook that I would like to sync with Zoho? I'm not currently trying to sync any tasks or calendar details. I ran a "Sync Contacts" and I got the pop-up
zoho crm plugin for outlook (windows) not synchronising some contacts
Hi I am finding that a number of my Zoho CRM contacts are not being synchronised with outlook . Is there a limit on the number of contacts? how can I fix this? Andrew
data from Outlook.
Hello who can help me . I want to compare the data from Outlook . I keep getting the same message that the password is wrong . It's the same as in the normal log in or ?
ZohoCRM for Outlook.... is not a valid Office Add-In
I've installed and uninstalled this numerous times. Any ideas?
contacts that have moved to another business
I have a number of contacts that have left one business and gone elsewhere, what is the best way to handle this or is creating duplicates the only way to treat these.
Must-use add-ons with Zoho CRM
As we know Zoho CRM has a solid collection of add-ons and plugins with which we can do almost anything. I recently got to analysing and short-listing the top add-ons and integrations. Was able to cover most critical processes in the lead process: and integrating with marketing automation. The addons that were the top rated were: Marketo (for Marketing Automation) Unbounce (for Lead gen landing pages) SalesIQ (for Analytical sales insights) Talkdesk (for Browser based call center) Here's a Free
collecting data before connecting to Wifi
I have a client who owns a cafe and is looking to get customers to log in and create accounts before connecting to her wifi. What is the best way of doing this?
Outlook Contacts Sync Creating Accounts Automatically
For Zoho, I use "accounts" as my clients. For most of my outlook contacts, I have their company listed in order to know who they work for. When I sync my outlook contacts to Zoho, it automatically creates an account for that company. Is there a way to change the sync settings so that it does not create an account automatically? All I want is for the contacts to sync to the contacts -- that is it.
Outlook closes when you log on zoho.
I can not log into the Zoho plug-in for Outlook 2013. when I try the outlook closes without getting login.
Tagging a person in Notes of CRM - Permission Denied to view
A few days ago we started having an error. When a person is tagged in the notes section of the CRM an email is generated. The person receiving the email (who was tagged) is unable to click the VIEW MESSAGE and actually view the message. They get a Permission Denied Notification. What changed, and how is this fixed? Thank you, Kim See screen Shot
Mail Addon issue
Hi, I am trying to make the mail add on feature work without clutter. The issues is that all emails from the contact are being listed in every opportunity that contact is involved in/ linked to. I want to filter out the emails that are not relevant to the opportunity. It is ok to have all the mails of a contact under in the contact module. But under the opportunity it shall show only the relevant emails. Is there a way i could do this? Atleast if I could manually assign or amend the listed emails
What is the best business card scanner app that works with Zoho CRM ?
1. Looking for a recommendation on what is the best app that I can use to scan a b-card and have it load into Zoho CRM ? 2. If you have more than one b-card from a company will the app automatically add the contact under the same company? Please advise Tom
Contextual Widget for CRM: Create new vendor
I get a lot of vendors emailing me, I would love to be able to add them to my CRM with one click via the widget for CRM in Gmail. Is there a technical reason I cannot? Would make sense I would think. Also many vendors I have in my tourism are individuals and not businesses. Thus the need.
Outlook 2013 32 bit CRM plugin
I have just started a trial of the Zoho CRM, but cannot get the plugin to show up. I have checked it is activated in Outlook, but it still doesn't show up. I am using Windows 8.1 (64bit) and Outlook 2013 (32 bit). I did manage to get the add in showing up in Outlook by downloading and installing the plugin from an old forum page. This download also contained KB908002 and redemption.dll (32 & 64bit). Although it then showed up I was unable to login, it kept informing me to enter a valid email address
Outlook Add On-email in outlook not added to Zoho
When using the "add email" or "search and add e mail" in outlook, I get a window informing me " e mail added successfully" but it doesn't show up in the lead or potential in Zoho> Dan
Oulook Add-in - no account associating with Outlook 'Sent' emails
I thought I set up the Zoho Outlook Add-in properly and set up the 'Sent' folder sync settings as stated in the instructions. If I send an email 'from Zoho', it does record the email under the 'email' section of the account. However, if I send an email out of 'Outlook' to an account I have in Zoho it does not associated itself to the Zoho account. In other words, it's not syncing with Outlook's 'sent' folder. And, in my testing, if someone responds to and email that I've sent out of either Zoho
outlook 15 for mac
when is your outlook for mac plugin going to correctly work with outlook 15 for mac (currently emails cannot be added if they have attachments)
CRM $ Fields in Email template not working
Hi, I created an email template and in this template I inserted some $ fields provided in the dialogue, for example ${Leads.First Name} When I am writing an email to a lead and then choose that template as a basis for my mail, the $ fields are not showing as the corresponding values, but as code ${Leads.First Name} What could I be doing wrong? Thank you for your help, Tobias
Only syncing select contacts with MailChimp
Hi all, I have two businesses and I keep accounts and contacts for both businesses in Zoho. I want to export/sync contacts with MailChimp, but I can't find a way to export only certain contacts with a specified list in MailChimp. In other words, I want contacts from my first company to be imported into List A in MailChimp, and contacts from my second company to be imported into List B in MailChimp. Is there a way to do that? Thanks, Steve
QuickBooks field mapping to ZOHO CRM ??? how to link "Customer Name"??
QuickBooks has a field entitled "Customer Name" to be mapped to ZOHO CRM. However ZOHO CRM does not have that available field. I am already mapping Last Name - Last Name. What should I map to Customer Name? Michael Kokernak Across Platforms, Inc. www.acrossplatforms.com
Question on Zoho Integration
I am a bit confused on the instructions for Phonebridge integration on Asterisk A couple of questions 1. The phonebridge adapter is installed on the Asterisk Linux server right? I ask because it has a .bat file in there and I was starting to think that the Phonebridge adapter is installed on each Agents windows computer as a Windows service. So I just wanted to confirm the phonebridge does get installed on the Asterisk server 2. It says "A Linux Operating System. Both, your Operating System and
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