Twitter Sync not working again?
Hi, Notice yesterday and today that the Twitter sync is not working...is something wrong? - D
How can I automatically grab the contact data from a corporate homepage (or its imprint)?
I'm frequently searching the web for companies and want to add them to my ZOHO CRM. How can I do that most efficiently? Is there a plugin or workaround so that I do not have to copy and paste each field (Name, URL, Street, City, postal code, ...) individually but can automate this process as much as possible? The only tool I found was evercontact zoho crm chrome plugin, unfortunaltey the plugin hat some errors and could not import to ZOHO CRM. Furthermore, I prefer firefox.
Problem with email plug in
I setup the plug in for email. It is setup for a Gmail account. When sending an an email from the "send email" section of account record, it works fine and invokes Gmail. When clicking on the email address which is highlighted in the top section of the account record, it invokes my Outlook mail editor. How can I change that so that it invokes my google Gmail? Thanks, Jon
Outlook 2013 Notes have toolbars
When my zoho add-in for Outlook 2013 is enabled my notes have menus. If you close the menus they reappear the next time outlook starts. Normally notes are not this big so the menus take up a lot of the viewing area. After disabling the Zoho CRM add-in the menus disappear. Since we should not have to compromise the other functions of Outlook when we are using Zoho is there a way to fix this?
Looking for Nice Chat Interaction with Zoho CRM integration
Hello Pleas etell about nice chat interactions which you integrated into Zoho CRM. Focus flat design, simple, simple, but with intelligent session based redisplay of dialogue. Thanks for ideas... ...beside https://www.zoho.com/livedesk/help/integration-with-zoho-crm.html
Managing email blast campaigns
I am planning on sending out a mass email using a template in CRM. How do I track the mass email performance stats, e.g., received, opened, unsubscribed...etc? Do I need to associate/integrate the mass email with a campaign? Thanks, Dave
Outlook Plugin should sync all contacts and not only the ones I own
Is this possible somehow?
No Apps and Addons under setup
Following the steps to download the MS Outlook Plug In it says Setup > Apps & Add-ons > Other Apps > Plug-in for Microsoft Outlook . I cannot find anything that says Apps & Add-ons on the setup page so the process stops there. Where is this section?
Woocomerce & Zoho, any tips
Hi We are evaluating moving to zoho, we run two woocommerce stores. any tips on integration or plugins? we are looking to sync both aswell for new contact, orders and quotes Thanks
Why does my mail merge template not work?
I have set up a mail merge template in Word and have imported it for use in Zoho however when I try to use it all of the fields change and I have to go through and select the correct fields, which were already in the document. Once I have done this the merge is completed but only page one of two has information in it. Also once this has all happened Zoho freezes up for a bit and then everything I try to do it says that I do not have permission and that I need to contact my administrator, which I
Where do I find the download for google voice extension?
hey all I am trying to get google voice to work from within the crm. I found some articles on the net that said it works with chrome but can't find the plugin. Skype is crap for charging for phone calls for voip. So where is the plugin located
ZOHO CRM - telephone VIOP pop up - problem automatically creating contacts (adding new contacts for all telephone #)
When you switched over to the new UI for telephony integration in ZOHO CRM the application started creating new contact records for 100% of the inbound calls using the telephone number (see attached). How to I fix this so it does not do it anymore? Is there a way to add the inbound telephone number to an existing record? See attached image. Michael Kokernak Across Platforms, Inc. www.acrossplatforms.com
Multiple Email Accounts in Outlook and sync issues
Hello, I have three email accounts that all come into my outlook. I have the outlook plugin installed in outlook, but cannot get my emails to sync. Will the only emails that sync be the ones that are tied to my login ID for Zoho? Any insight?
Outlook 2010 Integration
I've installed the Outlook 64-bit plugin and it shows up as an activated Com add-in inside Outlook. I want to write and email and have it match to a contact and record to their history in Zoho. However, when I click on the Add-In menu in the message compose window. the button and text for "Send and add to Zoho CRM" is ghosted out.
Zoho CRM Doesn't work with MS Office 2013.
You should warn people of this fact before people start paying money.... Your CRM service advertises a plug in that works with Windows 8 and MS Office/Outlook - It clearly does not. I have emailed zoho about the issue starting 8 days ago, both responses said they would get back to me, and even asked for a time. No one called. I then called them and finally got someone on the phone after 3 calls. I was on the phone for a little over an hour with no success at all. They said that a developer
CRM & Outlook 2014
What is the success of integration with Outlook 2014? I see 2013 mentioned, but not 2014... Thanks
Allow emails to sync to more than one contact at a time
Many emails are sent to multiple people, either all in the To field or in the CC field. There is no way to sync a single email to multiple users using the Outlook plug-in - the plug-in shows a string like this, but will not sync to it: name.one@company.com;name.two@company.com;name.three@company.com Using this example, if I want that email to show up in each recipient's CRM record, I have to sync it three separate times, one for each contact. This is a huge time-waster and uses storage space unnecessarily.
After upgrade from free to standard version my Outlook add-in does not work
Today I have upgraded my Zoho account to Standard and Outlook add in is deactivated. I want to have it back. After I log in to ZOHO CRM in SETUP menü Add in Other Applications *** Outlook Add in is not listed anymore. How can I install this add in again . Buy the way I am using Windows 8.1. Thanks in advance.
How to call directly fro ZohoCRM
Hi, I ve seen a new feature in ZohoCRM - the call button at the field phone. Then opens a window and it stands: You don't have the permission to perform this operation. Please contact your Administrator. Ok, I AM the admin. We use sipgate to do our calls. How can I use the new feature with sipgate? Kind gregards, Philippe
Zoho CRM PLugin for Outlook (version 2013) doesn't appear in Outlook
It is impossible for me on one PC to get the complement Zoho Plugin active. It has been installed but is not loaded at start of Outlook. It simply doesn't want to start. I get a message that there was an exception while running! Any idea what to do??? Thanks
CRM outlook plugin (32b or 64b) not working in Outlook 2010 and Win7
After installing the 64b plugin (while Outlook was closed) and checking the box for COM Add-Ins in Outlook 2010, I see "Load Behavior: Not loaded. A runtime error occurred during the loading of the COM Add-in" I then uninstalled the 64b plugin and installed the 32b plugin. Upon checking the box as above, I get the same error. How can I get this to work?
Error sending email
When I try sending email with my pop account I get the following: Reason:sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Macros being sent via Zoho SMTP
Hi how can I get Zoho CRM to send emails (sent via Macro) to use our custom SMTP server. I don't like the "on behalf of" appearing on emails we sent out.
Outlook Plugin not syncing/updating
I have Outlook 2010 and plugin sometimes does not "stick" and stay active. I have uninstalled and reinstalled it from download off Zoho site a number of times. It works most of the time. When it does work, it is not updating contacts in Outlook contacts. For example I make a change to contact in Zoho CRM (added email address to contact that did not have one in there at all). And yes, the contact exists in both Zoho and Outlook already from original sync. I then sync contacts and it shows changes
Outlook 2007 can't login into add-on
I just subscribed with Zoho CRM and downloaded an Outlook add-on. As I'm trying to login from the Outlook I'm getting an error message "Please verify email and password" Tried to re-install and some other steps I saw on the forum but nothing works. The Outlook email integration is central for me and I must have this feature operational. I'm running Outlook 2007 in a parallel on Mac BookPro. I used Zoho CRM before (different company) and the add-on worked just fine in the same environment (parallel)
JIRA Issue - ZOHO Case Integration
I need a way for to integrate a New Issue from JIRA into a Case on Zoho CRM (or other way around). Is this possible and how? I just want to be able to add it in one spot and have it produce in both.
Deactivate in Zoho Outlook Plugin
The Outlook Plugin is active in Zoho CRM. How do I deactivate it in my settings. Do too previous issues with the plugin it isn't syncing properly. It is my understanding that deactivating it will then let me reactivate it so I can have a fresh link to contacts, emails, calendar, etc...
Cannot easily see contact namefor tasks/events/calls
I'm evaluating ZOHO crm and some things seem to be hard to do. 95% of customers are individuals (contacts, not accounts) When I add a tasks/events/call- it appears nicely under the contact, but if I go to the last of tasks, etc. I only see the task description e.g. "call them to make an appointment" - but I have no idea who, unless I click on the task and get to the conact page. If I'm looking at task for the day, I need to know the name to decide which task to do, and its a pain to go though ten
Outlook 2013 Plugin locks up Outlook
I am using the Outlook plugin with Outlook 2013 on Windows 7 and it regularly locks up outlook, mostly when typing an email message, which requires me to kill the Outlook task in Task Manager. Love the plugin, but the locking up, particularly half way through typing a message is a huge productivity drain. Any ideas on how to fix? Thanks
Zoho Outlook app syncing issues
I'm having a lot of difficulty to get contacts and emails to sync properly. It seems that any external contacts/emails sync easily, but anything from within the company will not sync at all. This is a huge problem and is greatly discouraging me from recommending this CRM for company use.
Web Form integration
Hi I've set up a Web Form in ZOHO's Webforms. But when I cut and paste the code onto my website, it shows up fine when my site www.newzealandemigration.co.uk is published, I can fill it out but I then cant seem to find it anywhere in my Zoho account. Any ideas? Is there a time delay? Thanks Rich.
Outlook plug in account look up
When I click on Search and Add email, why don't I have the option of attaching the email to an account? The only options are Potentials, Contacts, and Leads.
Zoho CRM Outlook Addin
Ok so I've encountered a strange issue. When I create an appointment in Outlook on my calendar, then sync to my Zoho Calendar using the add-in, it shows up correctly in Zoho, but in Outlook the time jumps ahead by 1 hour. If I do another sync it jumps ahead by another hour. This is very concerning because I've invited people to this appointment and they keep getting appointment changed messages. Anyone else get this?
Will Phone Bridge Log calls automatically in CRM?
Will zoho automatically log that a call has come in to the contact's record? or do you need to manually click log call during the call.. I would like to have it automatically logged.. Would also be nice that is a call was missed by the contact that could be logged too... Meaning the contact called in but no one answered or the call was sent to voicemail. Is phonebridge capable or this or is there a workaround or can I hired a programmer to make it do this? Thanks Justin
PhoneBridge - popup on other sites
Hello, we succeded in configure PhoneBridge with our PBX. I'm wondering if is there a way to inform that someone is calling on another page than crm.zoho.com? I mean I am logged in to CRM in one tab, but I'm doing something else in other tab, and I want to see popup with customer name and information that someone is calling immediately. Thanks in advance, Eve
Emails sent via Outlook to Contacts create new leads?
I have set-up Zoho CRM Outlook integration to create a lead if the recipients address aren't found in Contacts or Leads. Now I've sent emails to multiple contacts and for all of them Zoho CRM created new leads, although all email,addresses existed as primary email in Contacts. What is wrong? Thank you for help.
Grafics X tablets ?!?
How could my team see their grafics in tablets, like ipad?
Error on 'Add Email' of Zoho CRM Email Plug-in, where are logs?
I get an non-verbose error on a sent email, see attachment. The only to recipient doesn't exist in CRM, by the settings of Zoho CRM Email Plug-in it should create a Lead. Where would I find logs on my desktop, to maybe understand the reason for it. Thank you for support. CH
Recommendations on Email Marketing Compatible with Zoho?
Just looking for any providers who have worked well within other company sales organizations. Thanks
Zoho plugin not sticking in Outlook 2013
I have been trying ot use the Zoho plugin with Outlook 2013 (not the 365 version) but it is inconsistent. After setting it up it works fine. However, on most occasions if I close Outlook and reopen later it is not active. I have to go to add ins and comm and check it again. Then restart Outlook and it works. However, the next reopen of Outlook it's not there and I have to repeat the process. Is there a way to make it stick? Are there add-ins that conflict with it?
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