Latest Outlook Plugin Version, Not Useful - Like the old way better with the Zoho Sent Button
The latest version with the Zoho's Outlook Plugin requires when composing a new email that the contact and email address has to exist in your Outlook Contact record in order for the automatic email attachment to work to update your Zoho Contact or Lead record. I think this is a bad idea. I like the old way when you can use a Zoho Sent Button when composing a new email in Outlook. Zoho is assuming that companies are using their business contact records from within the Outlook contact records.
Google Calendar only partially syncing
I've submitted tickets on this and no one has gotten back to me to resolve this issue. Google calendar is only partially syncing with Zoho. Older entries have come in, but nothing from November has synced and only a couple entries from December have synced. It has been over week now since I first asked for help on this issue and I have yet to hear back with a solution. I'm about ready to ditch Zoho at this point and switch to SalesForce if this cannot be resolved.
Export to zoho doc
When I export values to Zoho docs (sheet) , they will be starting the numerical values me '. I don’t not know how to get rid of these. find and replace does not work in Google docs. If you exports them to excel are not visible and I can not do calculations. How do i do?
Zoho CRM PlugIn Refuses to Work in Outlook 2007
I have spent 10 hours to-day uninstalling, reinstalling, reading everything I can find on every forum on Google to try and make the Zoho CRM Outlook work in Outlook 2007. And nothing works. I do note when I have micros security set at "warning for all micros" that when I re-install "C\PROGRA~1\ZOHO\zohocrm|REDEMP~1.dll" keeps coming up when it asks me to enable macros even though I have uninstalled and trashed everyhting I can find. I can't find this item in all searches on the computer. Any thoughts?
Zohoh CRM Outlook Plugin for 2007 Wont Work
I have spent 10 hours today trying to make the Zoho CRM Outlook plugin work. I have uninstalled many times. learnt about Load behaviors: Load at Start-Up. Read all the complaints from people who have had no response from Zoho like myself. However,. I am hoping I can get this fixed as I am paying premium price and I need this to work after having spent several weeks in the later part of the year deciding to go with Zoho and then setting it up. Please can some-one come on-line to an on-line meeting
I dont have any apps -??
To download and install the Zoho CRM Plug-in Log in to your Zoho CRM account. Click Setup > Apps & Add-ons > Other Apps > Plug-in for Microsoft Outlook. so the only app I have is 'mobile app'. where have the other apps gone? thank you
Outlook plug in
When I send and receive email in Outlook 2010 how can I have these automatically populate in the contact in ZOho? I have installed the Outlook plugin and I can manually send messages to the contact but is there a way to have this done automatically?
Add Case to Zoho CRM does not work
Add Case to Zoho CRM does not work , can you help me . We have a requirement where once client approves our suggestion we need to add this as a Case which needs to be followed up to be implemented . Vivek
Events made for Contacts not syncing with Google Calendar
When I make an entry for a Contact, it doesn't sync with Google Calendar. However, when I click on the entry in calendar, click edit, and then save it again, it will then appear in Google calendar. It's been 5 days since I submitted a ticket on this and still have not gotten a response. I am about ready to ditch Zoho at this point and switch to SalesForce if this is not resolved soon.
WebForm Submission Contact Creation Not Creating Contacts
I have built a webform that submits user information into the cases module. I have also embedded this form on our website and the form submission is working perfectly. The Issue: I have the "Enable Contact Creation" option checked and when a new webform is submitted a corresponding contact is not also being created. Secondly, if I submit a request via a test user that already exists in the CRM, the cases are not being related to the existing contact. URL of the form: http://www.naturalsplendor.com/contact-us/
I can't seem to get the ZohoCRM ActiveX Plugin to install.
I went to this page: https://www.zoho.com/crm/help/office/install-plug-in-for-microsoft-office.html and followed every step, and each seemed to complete properly. But when I go to the webpage in Internet Explorer, and try to do a mail merge, Microsoft Word is greyed out, only ZohoWriter is selectable. And when I check the Manage Add-ons in Internet Explorer, there is no zohoCRM.Activex plugin. However, on a separate computer on which everything is working fine, there IS such a plugin in IE (under
Outlook 2013 plugin task sync freezes
I installed MS Office 2013 last week, including Outlook 2013. The Zoho CRM Outlook 2013 plugin seems to sync calendar and contacts without issue. Sync of tasks freezes every time.
webtolead form not sending anything from new host where copy of current site has been moved to
Hi I am already using webtolead form on my site. however, we have just moved to another server (copy of site only) our email is hosted independently for our current live site I have just tested the webtolead form but it is not sending anything through to zoho.. do i need to change any settings in relation to webtolead form when i move my site to another host ???? many thanks Ben
Mobile app crm crashes on email send
I'm in tablet Nexus 10 android. After updating to Kitkat everytime I send an email from the app is closes. It appears as if it sends but stops responding and have to close and reopen.
Outlook 2013 plugin
How do I get the outlook plugin to work with outlook 2013? and win 8
"Already added" failure to export contact using Outlook Plugin
In my evaluation phase for CRM, I exported all of my contacts to Zoho using the Outlook plugin. I subsequently deleted them all from CRM, but now whenever I try to export one again, the operation fails with the message "already added." I tried permanently deleting a contact from the Recycle Bin (I am the administrator) but that didn't help. What can I do to fix this problem?
Completely Remove Outlook Plug In
I am having an issue with the Outlook add in. I need to completely remove it. More than just removing a program. Does anyone know how to remove it including any registry entries etc? Currently I am showing all items as "deleted". See attached photo. I want to do a complete re-install.
Gmail gadget is suddenly not working in my Zoho CRM
Dear sirs, my zoho gadget in my gmail has been working fine. However today it has decided not to work. Any idea why that is? This is the error message. Looks like you are logging into Zoho from Google for the first time. We'll open a new window to associate your Zoho ID with google. Note: Please make sure popup's are allowed in your browser settings. I also get a box saying this. Looks like you are logging into Zoho from Google for the first time. Please save any unsaved data in Zoho and click here to
Zoho CRM and Outlook Plugin
Once a case is created from the email and sender email is saved in the email field address of the zoho case form, can I have an automated response sent to the customer. (for example, you have opened case # xxxxx, thank you....) I do not see a choice for when cases are created to send to that field (the email field) Thanks
Google Calendar Sync Reminders change to crazy times
I have been using the Google Calendar sync feature and it is great, however, one thing that is really perplexing me is my reminders change to weird number such as 36 hours before the event, when I entered it at 30 minutes or 3 hours, etc. Is anyone else having this problem? I don't even know if it is due to Zoho or Google but I don't think I get the problem unless it is an event synced from Zoho to Google. A lot of reminders get switched to 6 hours for some reason, and sometimes 12.
Outlook Plugin feature - Mail sent does not show all attachments
Hello , We observed that all attachments are not shown in the email sent and which appears in Outlook Plugin feature Regards Vivek
OUTLOOK Plugin Successful but Updates Not?
I have put in the Outlook Plugin and was able to transfer new contacts back and forth but if I update a contact and do sync again nothing updates. Example for 2 different records I added the phone number in Outlook and an e-mail address is Zoho and when I did sync it came up with no updates. I want to roll this out to my team but until I get this worked out its pointless.
Excel/spreadsheets? Or a problem with the Custom CRM?
So are you saying it's a problem with Excel/spreadsheets? Or a problem with the Custom CRM? ;) How about Zoho Suite CRM? (hah, that's the non-programmer thinking, in fact I like the idea how I can paste a spreadsheet into Zoho Creator). Zoho Suite camper here. Google, in fact and nextbuying sites sell more cool gadgets consumer electronics system sites, was way behind when implementing simultaneous editing by multiple users and other functionality. Zoho all the way (plus awesome responsiveness to
How do I get mail merge to produce ONE label for each Contact merged. I get one page of labels for each Contact selected.
I set up a template (like the sample one) with 12 sets of addresses per page. But when I merge I get get a page full of labels for each contact.
I can´t Sync Task between my Outlook 2010 and CRM
I have this issue since I install the software , the rest is functional and I can sync contacts,calendar , etc. is fine . I receive two pone calls from the Zoho support but they can´t find a solution and I pay for the plug-in monthly .
Zoho, making the web a better place.
I can use their invoicing system & CRM and officially have my entire life really like how they did their website. Really clean and simple and they have the draggable box showing off their drag and drop website creation. Very smart and creative used many products from Zoho. I think they lack the class. The artistic and engineering excellence that nextbuying has is far superior than Zoho. have been a big fan of Sridhar Vembu, after learning how he took time to grow his company - the dotcom bust
Zoho CRM Office Plugin - Word 2010
Good morning, we are in the process of rolling out office 2010 to our estate. During our testing phase we have come across some issues with the Zoho mail merge. When we enter a lead, go to actions and then mail merge select the required template and open with Word we get the attached error. Please can you advice on this? Regards Peter
Zoho Outlook sync issue
I have had to reset my Outlook, including re-import lost contacts from backup. Now, ZOHO sync for Outlook wants to delete all my contacts within ZOHO. Isn't there some way I can choose to over-write or to replace contacts. The way it is, all I can do is push accept and watch Outlook erase all of my contacts in ZOHO.
tag multiple emails to linked to a potential
Can you provide the functionality to link multiple emails to a potential in one function. This will save an enormous amount of time when you update your emails to ZOHO if you do not have time to do one by one ??? regards Peter
Zoho Projects not activating
I opened the developer ZSC key section in one window opened the projects Add-on section in another. Clicked Activate Copied the key and made sure no spaces in front or back... copied my email address, again made sure no spaces Clicked Next and it just closed and took me back to the 'Activate' button again. I click it and do it all over. Just keeps happening. I tried this in Firefox, IE (with and without compatability turned on), and Chrome. Any ideas why this is not working? I have the Professional
Plug-in for MS Outlook 2013?
Hello, When can we expect to have a plug-in from Zoho CRM to Outlook 2013 (Windows 8) available? The ability to sync and store emails to a specific contact record is very important for a salesperson. With many new computers running Windows 8 and Office 2013, I am hoping that this key integration is a priority and will be available very soon! Thank you!
Integerate pbx system to phonebridge
How to integerate a PBX system to zoho phonebridge? As there is Asterisk phonebridge plugin to use zoho crm. I want to create same plugin for my own pbx system. Can you please a tutorial link or pdf to how to create this plugin? Thanks Abhishek
Outlook 2003 plugin through terminal server
I have downloaded the Microsoft Outlook 2003 Plugin, but no plug-in is showing on my outlook. Will the plugin not work since I login in through a terminal server, or does the administrator have to download it for me? Thank you
Outlook plugin
What is the status of the Outlook plug-in for Outlook 2013 and Windows 8? I was told several months ago Zoho was working on it and it would be just a few weeks until a solution would be provided??????
Can't see attached emails in CRM Mobile
We are using the Outlook plug in. When I save an email to a contact inside of Zoho at my desktop from Outlook, I cannot see the attached email when using the Mobile version. What am I missing? Thanks!
Automation of Invoices
Is it possible to Automate the creation of Invoices on a weekly/Monthly intervals? If a customer subscribes to a service and wishes to pay monthly or quarterly we would like to have this generation of the invoice to be automated to meet customers requirements. Kind regards N. Fenton
Do I get the outlook integration with ZOHO CRM Professional? or do I have to pay additionally?
Do I get the outlook integration with ZOHO CRM Professional? or do I have to pay additionally?
Is it possible to change a contact to a lead?
Hi all, i am relatively new to Zoho, so please forgive me if this is a silly question. Microsoft outlook zoho add on synchronizes my contacts to Zoho contacts, however some of those new contacts i would prefer to be leads. is there a way to move a contact to a lead? also when signed in to outlook, i have to sign in to zoho every time, is it possible to have zoho sign in automatically? Cheers Marcus
Problem with linking mail conversation together, mail magnet, CRM
Hi, I have started looking into integrating mail into out CRM but I have noticed that when I have a mail conversation with a lead our mails are not grouped as one conversation. I believe that it because the heading of the mail is changed a "Re:" is aded to the heading and sometimes "Sv:". Can this be fixed? It is very hard to follow a mail conversation as it it today. ( Or is my setup wrong? Roger
Outlook emails are being marked as read
When Outlook is connected to our Zoho CRM, the emails from Outlook are being marked as "read." We need to turn this off. How do you do that?
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