MailMagnet
Hi, MailMagnet is a great idea, in fact, thats only the reason I'm using Zoho. It looked like such a great tool but there's several shortcomings. I'm going to list a few and see if anyone reaches out. 1. Create Unique Icon for MailMagnet. The standard envelope mail icon is confusing and lazy. Spruce it up a bit so I don't just glance over it. How about a magnet? Maybe two "m"s? 2. Please introduce threads for the same email conversations. Otherwise I spend a great deal of time and effort searching
Zoho App
When will the Zoho app to import calender items from Outlook be compatible with Office 2013?
Outlook email plug-in
I successfully downloaded the Outlook email plug-in; however, the Add-in tap is not appearing in Outlook. How to I resolve this so I can start using the email add-in?
web-2-lead form validating and returning to right url but not adding new lead
Hi, We've integrated the code from the web-2-lead form. When entering data en submitting, the form leads us to the thank you page. However, no new lead is generated in CRM. What are possible causes? Thank you, Jochen
People not getting emails sent from Zoho mail in CRM
Hello, I use the Zoho Mail plugin for Zoho CRM and lately I have had quite a few people not getting emails that I sent. They are not getting returned to me undeliverable. It has happened using BOTH the Zoho SMTP and my Go Daddy SMTP. Its kind of scary actually because it makes me look flaky. I can go to my sent folder and they are there and I can actually forward it to the person again and they sometimes get it. It doesn't happen to any particular contact. Has anyone else had this happen? It's
Adding e-mails from Outlook via Plug-in for MS Outlook
Hello, it is happening to me quite often that I have e-mail conversation not related to Contact itself or Potential, but to Campaign, Product or Company ... would it be possible to enable e-mail imports also to these modules? Now I have to combine e-mail imports for Potentials/Contacts and copy/paste + Add Attachement for Campaigns/Products etc. Thanks Lukas
Windows 8 and Outlook 2012
When will Windows 8 and Outlook 2010 be supported?
Adding Outlook Plug-In to Existing Zoho CRM Account
Did not select Outlook Plug-In when initially creating a user but would like to add now. Cannot figure out how to do so. Thanks
Adding Zoho CRM Plug-in for Microsoft Outlook to an existing Zoho CRM account
I can get to the subscriptions page but cannot figure out how to purchase the plug in for an existing Zoho CRM account (was an option to add Outlook plug-in when creating the account).
iPhone's dictation doesn't work with Description field
Hello, We've found that the iPhone's dictation function doesn't work with the Description field, but does work with the Subject field. Two questions: 1) Is this a bug, or by design? 2) Is there a character limitation in the Subject field? We've tested this on two separate iPhone 4Ss, using Zoho CRM version 2.1 with the most recent iOS software (6.1.3) Thank you.
Gmail contextual gadgets
The gmail contextual gadget for Zoho CRM doesn't seem to allow me to choose which fields to show. As such it's missing lots of ones I'd like to be able to change. It also doesn't link to the main lead page within Zoho CRM which means that if I want to change any fields not shown I need to login to CRM then search for the lead. Is there anyway to at least display a link within the gadget to take me straight to that lead within the main CRM? Thanks, Alex
Web-to-Lead Workflow
I am using Gravity Forms web form plugin with google anaytics addition. I am using helpforwp plugin Forms to Zoho app for integration into zoho CRM. Here is the problem I am having. I can get the form to create the leads properly. I have a workflow automation to setup a task for followup when a lead is created. When I manually setup a lead, the workflow works. When I use the Gravity Forms to Zoho CRM integration app, the lead sets up fine but there is no task for followup.
WIndows blocking add on
I have followed the instructions given to set the web browser : ActiveX Control and Plug-In However, I cannot complete a mail merge to word. WIndows blocks it as it doesn't know the publisher. Can you help
Link to SAGE 50
Hi can ZOHO CRM integrate with Sage 50?
Email import to Zoho from Outlook Plug-In
Hello, We are evaluating Zoho and the Outlook Plug-in is a must. When I select the email to be sent to Zoho, if one of the recipients is an Exchange user, it will import the contact as the following: name: "/o" email: "/o" How can I fix this? Also, how can I import multiple emails at once? It seems that I cannot select several emails and click on the "Add email to Zoho CRM"... Thx!
Outlook Plugin. Another installation in progress.
HI, Trying to install Zoho Outlook plugin, but it's coming up a message that "Another installation in progress. You must complete the other installation before continuing this one". I've tried closing everything, restart and task manger but nothing else is installing, Any suggestions? Cheers Phil
Problems when Installing ZOHO OUTLOOK Plug-in
Hello I am testing CRM Free and in order to check Outlook plug-in, I have followed the steps related in your Setup area-Plug-in for outlook After finishing the steps (download plug-in, install it and activate accounts for plug-in), I don't have any menu/bar in Outlook about ZOHO CRM I have re-installed plug-in and re-start my computer several times Besides, I have also checked Windows updates and it is OK. From outlook, I have tried to add manually the plug-in (Advance options->Add COM) but SW
Contacts Do NOT Sync Due to Missing Entries
Dear Support Team, most of my contacts in Outlook 2007 cannot by synced with Zoho CRM due to "Mandatory field missing". However, Last Name, First Name, Email, and Company are all available. Please advise how to solve this issue. Best regards, Sebastian
Outlook add-in error
Please please please help. I am getting this error everytime I try to use the Oultook add-in to add email to my zoho account. "error while adding email" Please tell me how to remedy this. Dan
Cannot write to registry during Outlook Add-in installation
I was using the outlook add-in during the free trial and it worked perfectly. I decided to go ahead and keep that functionality and as soon as I paid for it, it quit working as it should. When I would add the email to Zoho from Outlook, it would delete the email from outlook. I was told to remove the add-in and re-install it. I have not been able to re-install the add-in because it says it cannot write the files to the registry because I have to have admin rights. I do have them on my computer.
Outlook Plugin Functionality
I just downloaded Zoho CRM today along with the Outlook plugin. There are a few things I'm trying to do that I'm not able to: 1) Is there a way to link multiple past email messages to a contact, or does it need to be done one at a time? 2) Does the secondary email field apply only to the Zoho Mail app and not the Outlook plugin? I've tried linking an email to a contact from his secondary email address, but I receive a message saying there are no matching records. 3) If the secondary email
CRM Leads email not syncing with gmail
I sent an email via CRM then when my customer respond and it only shows up on my gapps account. What am I missing. Thanks
Printer driver for CRM
It would be great to have a print driver so we could print a document directly into the clients file in CRM. For example: I have a document from another system, I could pick print and then pick CRM print driver, it opens the CRM you can search for the client file then print direcly into their file and it shows up as an attachment. This would be a great feature! Thanks!
Not any toolbar/menu in Outlook 2003 after installing plug-in
Hello I am checking ZOHO Free CRM and I have downloaded and installed the Plug-in for MS Outlook 2003. It seem everything is OK and the plug-in icon appears in Control Panel (Add-remove programs) but anything is added in Outlook, nor toolbar nor menu or new icon. After checking similar issues in the Forum and other ideas on the web, I have tried to add COM in Outlook 2003 (Tools->Options, Other tab->Advanced options->COM) but ZOHO plug-in is not shown in the combo list and it is not possible to
Microsoft Office Plugin
I read last fall (can't remember where) that the the MS Office Plugin was going to be phased out at the end of 2012, but I see it's still available for subscription. Was this news item incorrect? Thanks Lindsay Garrison
get data from Leads converted to account/contact
Can someone help me with a Request URL to get data of converted Leads? To get the leads data I use this Request URL: https://crm.zoho.com/crm/private/xml/Leads/getRecords?authtoken=Auth Token&scope=crmapi Now I want to know when a lead converted to a Account/Contact. Is there a same sort of request URL that I can use. Or is there a datetime field that shows the date that the lead converted to a Account/Contact? Hope someone can help me with this. Thanks!
Additional function for Plug-in Microsoft Outlook
Hi, My questions concerns the Plug-in for Microsoft Outlook / the function to add e-mail to Zoho CRM. Would it be possible to add the possibility to Zoho CRM to the module "Sales Order". Currently it is possible to add the e-mail to "Potentials", "Contacts" or "Leads". Often however, e-mail communication is specifically about an order, so it would be more logical to save it there. Best regards, Marco
OUTLOOK 2003 PLUG-IN IS NOT SHOWN
Hello I am checking ZOHO Free CRM and I have downloaded and installed the Plug-in for MS Outlook 2003. It seem everything is OK and the plug-in icon appears in Control Panel (Add-remove programs) but anything is added in Outlook, nor toolbar nor menu or new icon. After checking similar issues in the Forum and other ideas on the web, I have tried to add COM in Outlook 2003 (Tools->Options, Other tab->Advanced options->COM) but ZOHO plug-in is not shown in the combo list and it is not possible to
Sync, blackberry, outlook 365 and zoho
Is it possible to get our blackberry contacts and emails to sync with zoho crm through microsoft exchange online? Is there another way of doing this?
contacts are duplicationg with office plugin
hi i would like to use the office plugin to print labels for envelopes. When zoho is fetching the contacts from zohocrm, it is duplicationg some of the contacts although they are not duplicated within zohocrm. the screen shot is as follows. I need to solve this issue urgently please since i am stuck in the middle of the work. Thank you for your comments Umut
Quickbooks Enterprise (multi-user) 10.0 intergration with ZOHO
When will I be able to integrate the two?
Closing or Not Sending and eMail from Zoho CRM
Is there a way to implement something that when an email initiated with Zoho CRM is closed that a copy gets posted into the Draft Folder of the user email account ( specially when there is a transmission error ) Ariel Segall Cloud Mobile Forms Zoho Partner arielsegall@CloudMobileForms.com (877) 436-8133
In outlook when I click to add email to zoho crm the form size is too big for my screen . How do I resize it?
Thanks for the speedy reply but it doesn't help! I can't get to the bottom of the form to click"add email" There must be some work around or setting otherwise the feature wouldn't be there....... Appreciate your reply
resize "add email to zoho crm" form
In outlook when I click to add email to zoho crm the form size is too big for my screen . How do I resize it?
Plug in for Outlook 2010 not able to add emails with one click
We just started with Zoho. I am responsible for our users to start adding items to the CRM. However, in Outlook 2010 if you want to add an email to Zoho, you first have to select the email (after sending), then click on the "Add-Ins" and then click on "add email to Zoho". This will definitely prevent users from adding the emails, thus rendering the whole system useless. Is there a way to at least add a button to the main ribbon? Cheers, Fred
Freshdesk
Hi, I really like ZohoCRM... and I really like Freshdesk. I know you guys know each other quite well ;), but I don't see any plans for integration. Can that be done? Jeff
Outlook Sync
Hi I am using Outlook Sync. The first Sync added all my Outlook Contacts to Zoho CRM. There are some contact that I do not want in Zoho. I then added to the Contacts to that I wanted to Sync the Category "Zoho" and synced. I then deleted my personal contacts from Zoho, when Syncing it removed them from Outlook as well. How do I get a Category of Contact from Outlook into Zoho, and if I add contact to Zoho how do I get them to sync to Outlook without syncing EVERY contact. Ta Mike
web to lead not working
Hi - I hope you can help as I can not seem to find my problem, I am trying to generate a web to lead form on this page of my website: http://www.ellaandsofia.com/made-to-measure-roller-blinds/ It is generating on the page but the information is not going through or generating an alert email. I have set domain to * but still not working. I am sure it is something simple - can you help
Google APS synchronisation for contact is now broken
Hello, I had a very positive experience of synchronisation between contact of my Google Apps account and Zoho CRM. I have been trying for one month to get it to work again : no contact are moving anymore from or to Google Apps. I have reinitialize the link, changed parameter with no success. What should I do to make it work. Thanks in advance , Luc
Outllook Plugin - I am unable to assign an email to an account
I'd like to be able to attach an email to an account in Zoho from my outlook environment. I cannot find it as an option. This option is very important to me. Am I missing something? Thanks.
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