New Gmail plugin
The New plugin looks very good, but there is one challenge, when I open an email that I sent to a customer, I would like to view their information and not my own. I would suggest that if the email is from my self (email address can be listed) instead use the FIRST receiver in the email... I also noticed then I use threads, that the plugin did not refresh, when I marked different emails in the treads, and it was hard to get the right contact. Mostly it shows my own contact details.
cannot access after the new UI
Our ZOHO users are not able to connect ZOHO CRM after you have applied the new user interface. We only see a screen bilinking ZOHO CRM. Mobile version is still working. We need an urgent support about the subject
Adding contact through contextual gadget in gmail, secondary email are added, and not primary
HI When I use the contextual gadget to import contacts, the email adress are importat as secondary Email, and not email. this make that the listning are not correct, and we need to manual add email again inside the crm. Is there any redesign of the contextual gadget in email? it's missing a lot of features! BR David
How to do Zoho CRM mail merge via Microsoft Word to select group of contacts
I'm new to Zoho and starting to discover that maybe its not as flexible as I thought. But I'll ask this hoping I'm just too new and don't understand how things are done. I want to use my CRM data in Zoho to print our letters, labels, envelopes, etc for direct mail. I have a custom field in my contact records that I use to decide who gets what types of mail. I want to use the field to select the contacts to merge. I installed the MS Word Plugin and got that set up fine. I've created a template
LinkedIn syncing
I have recently taken out a subscription to LinkedIn Sales Navigator, and I checked with Zoho Support regarding the timing for the upcoming link with Zoho CRM (this was reported on by Microsoft, who now own LinkedIn). The answer I received from the Zoho support person this week is that this link is the responsibility of Microsoft. The response I got from MS, who refuted Zoho; "I do know that Zoho is currently working to integrate the LinkedIn widget. I'm sorry, but they have not provided us any updates
Email sync
I noticed something this morning and I have a question. Do all emails sent from within the CRM get synced to Outlook? I have a need to have everything sync both from outlook and to outlook. Your clarification on this would be most helpful.
Update Ring Central Phone Bridge in ZoHo
Hello, I had a rep set up their ring central with the wrong Ring Central account. How can I update that? Can't find how to update or make changes to the phone bridge anywhere, Help!!
Zoho CRM Inventory Templates
Over the last 6 years – we received numerous requests from customers to design awesome looking Quote, Invoice, Sales Order and Purchase Order in Zoho CRM. Each of these templates used to take time to design and roll out. We as a team discussed about it and decided to find a solution. Finally! We released https://www.awesomeinventorytemplates.com/ Customers can now choose from a wide variety of ready-to-use templates and install them in a few seconds saving them time and money and creating an
Trouble Installing Outlook Plugin on Outlook 2016 on Surface Tablet
I've been able to install the plugin no problem on my Desktop at home as well as another laptop for another user, however when trying to install it for myself on my Surface Tablet it will not do it. The install looks like it works, however it is no where to be found upon application restart. Is it possible that the version of my Outlook is not supported or because I am using a tablet? Your help and direction is greatly appreciated. Warmest Regards, Brad
sync with Mac Outlook 2011 contacts very incomplete
I set up the outlook plug in to sync my contacts between Zoho CRm and my Mac 2011 client. It goes through the whole process but only seems to sync a small number of contacts. Now, when I go back to the sync process, it says that the contats are already synced. I have 6,000 contacts in my Outlook but am only getting 452 into Zoho. What an I do? Did I miss something?
Explore, Extend and Enhance your Zoho products from the Marketplace- Join us in a webinar to learn how.
Zoho Marketplace is an online store where users can search for, find and install extensions that enhance the core functionality of their Zoho product. Extensions let your product do more by providing small feature additions, integration with third party applications and solutions to many user needs and wants. Join us for a webinar in which we ll: 1, Give you a walk through the Marketplace UI, 2. Demonstrate how you can install extensions/integrations to your Zoho product, following which we will
Mautic integration with Zoho workflow
Hello! We've succesfully integrated our mautic installation with Zoho, and we are able to push new leads into our Zoho crm. Separately, we've created a workflow so our sales rep is notified via an email whenever a lead is ready to be contacted. When we manually create a new lead, the workflow works as expected. When mautic pushes a new lead, the lead is created succesfully, but no email is sent. Is there a way we can configure the workflow to work with leads coming from mautic?
Website Click to Call
Is there any option or code available to embed a click to call form on our website that will call the visitor from our Phonebridge Twilio connection? Bruce Letterle Red Lab Media
Add Email to Potential, from Gmail, BCC Dropbox or Zoho Mail
Hi, Just signed up and finding a difficult time attaching emails to Potentials. As a previous Salesforce user, would do this by using the BCC email and then adding a code in the email (code included the ID of the Opportunity/Potential to which the email would become associated). I think it was called Email2Salesforce. Can anyone document how to do this in Zoho CRM? I note how to add an email from within the Potentials module, however, this is inconvenient. Many of our sales staff prefer to reply
Outlook Integration - Syncing Emails
We have 3 Zoho CRM users within our company with the potential for more being added later this year. We each have access to all contacts, potentials, etc - we share everything except activities/tasks. Each of us are using the Outlook 2016 integrated plugin. When I receive an email from a contact, often times either one of my colleagues will receive the same email. When this happens, it is likely that we're both going to add the email to a contact unknowing of the fact that the other is doing the
Zoho CRM Outlook Plugin Feature
Hello, It would be great if we could also add the ability to add a contact in as a vendor. Currently, it only offers lead and contact. Another solution would be to add contact type as a dropbox to the sidebar form. Thank you
Eventbrite Integration with ZohoCRM
Has anyone successfully integrated Eventbrite with Zoho CRM who could share how it's working for them? We have a mature Eventbrite account (several years of completed events plus many live events presently), and I have set up and synced with our Zoho CRM, but I'd like to know more about the expected behavior. There seems to be scant documentation, however. Questions I have: If I merge a contact that was created via Eventbrite Sync with an existing contact in my database, will a subsequent sync
Outlook Plugin for CRM does not "pull" all contacts from CRM
Current Edition of CRM: Professional Current version of Outlook: 2016 Potential Issue: Syncing contacts from CRM to Outlook failed to pull all contacts from CRM (it pulled 60 of 197 contacts) After some research, it was found that the plugin was only pulling the 60 contacts that were set to Standar" layout in the Contacts module Viewing non-synced contacts in CRM clearly showed that the record layout was not the Standard module layout Since this is Professional edition of CRM the layout cannot
Can't delete Zoho CRM Outlook Plug in
I am trying to uninstall (move to Trash) the Zoho CRM Outlook Plugin so I can reinstall. I had this problem before & sadly did not save the steps. I run Sierra 10.12.3. I have control clicked, opened contents and deleted the plug in folder, and then tried but still get an error message that plug in is open and can't be move to trash bin even Outlook & Chrome were forced quit & I restarted the computer. Any thoughts?
How are people finding PhoneBridge?
I am trying to get PhoneBridge working with Twilio. One bug I've found on two different Mac computers is if you're not viewing your browser at the time of someone calling: You don't get any indication other than a phone call noise that a call is coming through (you'd think there would be a chrome alert like SalesIQ) You cannot answer the call - see screenshot below - these no number and no answer button Has anyone else had these problems and overcome them? I'd love to use their integration but it
Does this lead capture plugin work?
Hi, Does Contact Info Extractor Chrome plugin work or have LinkedIn locked that down? Thanks
Display Issues with Outlook and Zoho CRM Plug In
Since installing the CRM Plug In for Outlook all of our staff are experiencing display issues in Outlook, such as black boxes and other graphics failures. Is there a fix for this? Our work around is to close and then reopen Outlook, which is not a great fix.
Is there any way to assign where an outbound email is filed?
I have modified my modules, and cannot seem to find a way to choose where my outbound emails from Outlook are being filed. They are all coming in under the wrong module & transferring contacts between modules is proving to be a problem for Zoho CRM. Any help would be greatly appreciated.
Zoho Forms - Duplicates
We have a Zoho webform on our website that feeds into Leads. We have noticed that if the user hits 'submit' more than once (As many unfortauntely will do if experiencing lag) then they will be registered as a lead twice. This is not good, as it creates clustered data and spams our emails. Please assist if anybody has a solution - our only option at this point would be to remove the Zoho webform. Thanks!
Zoho Outlook 2010 32 bit installed, but remains in the Inactive section
In Outlook, I go the Add-ins and can clearly see the Zoho plugin there. I open the dialogue, check the box to activate, but that does not take effect. In the attached error message, there is a runtime error loading the plugin. Urgent that I get this resolve
Add Email to a Potential?
My company uses Potential's as potential deals we are going to close. The deals can take months to close and require intensive back-and-forth with several people. We'd like to be able to send/receive emails via Outlook and add those emails to the Potential via the Outlook Plugin. Currently I see "Select Module" for Contact and Lead, but not for Potential. We do connect emails to Contacts and would like to continue to do so, but we also want to connect them to Potentials. Other CRMs allow this. This
Get Notified, Stay Informed and Be Prompt: Introducing SalesSignals for Zoho CRM Extensions.
Extensions are an integral part of any CRM software. Customer activities on a third party software should reflect inside your CRM for better responses and conversations with your customers. SalesSignals for Zoho CRM Extensions!!! Get notifications inside your CRM whenever your customer performs an activity in an extension and customer records get updated in an extension. The SalesSignals feature for Zoho CRM now encompasses Extensions as well. The key to successful customer relationship is to
WANTED: A Zoho CRM Wordpress plugin that actually works
I've tried two of the only Zoho CRM Wordpress plugins I can find. I've tried Leads Builder for Any CRM (formerly ) and it has turned out to be a nightmare for security and for customer service. Another Zoho forums user noted that it led directly to a
CRM and ZohoMail
Is any one else having issues with mail not syncing in CRM? we use Zoho Mail and emails get pushed into CRM under associated contacts, but no emails are syncing since 2/4/17 for anybody in our organization. 2/3/17 is last date emails were added to CRM. So far Zoho support has not been able to help us figure out why. They supposedly have escalated it and are going to get back to me but wanted to see if any one else is having this issue also? did they update something over the weekend that caused
Zoho Phonebridge
Hi, I have phonebridge working fine, but sometimes when we make an outbound call and the customers answers, the call is not logged, the pop up just keeps "ringing" even if our costumer answers the call. Is there a way to fix this? Thanks
Does Zoho integrate withe any lead capture platforms?
I am currently shopping around for a CRM platform that will intergrate with leda capture platforms. Is Zoho capable of integrating with Leadpages? https://www.leadpages.net/ Thanks.
Email search doesnt show last emails
Hello, In some of our accounts we cant get all the searching results from a query For example if we search a company name we olny get results from a late date on. We dont get the most recent received ones. Regards,
OSX Outlook Add-On - Add Email Not Working
I currently have the Outlook Add-On (v1.4) installed on my Mac. Whenever I attempt to add an email from Outlook to CRM, it doesn't seem to work although I get a success notification. I am logged in, and the add-on is performing the look-up within the CRM as I can see the account which the email address is associated with. I then proceed to click "Add Mail" and it then confirms that it has been added to the CRM. I then view the contact's details within the CRM, but the email is nowhere to be
About Zoho writer
When I use Merge cell,Collapses layout. Why??
How do people attach email from Outlook 2016 or Apple Mail to CRM Potentials, or Quotes?
We use Outlook 2016 with Office 365, and then my laptop is a Macbook so Apple Mail. I'd love to easily be able to attach email from these programs quickly to Zoho CRM Opportunity records or Quote records. The official plugin unfortunately is only Accounts, Leads, and Contacts for some reason. I don't want it to be automatic or anything, I prefer being able to click an email and then select the record to attach it to. Are there any 3rd party options or shortcuts or tricks that anyone has that might
contacts from zoho crm not syncing back to outlook
I had the outlook plugin working on an old windows 7 computer with outlook 2010. I have now installed the plugin on outlook 2016 running in windows 10. There are a few contacts that are in zoho that for some reason aren't in my outlook list. The plugin makes no attempt to bring them into outlook when it runs though. Any thoughts? It also appears that changes I'm making to a contact on the outlook side aren't being made to the zoho side. As a quick experiment I added some gibberish to the notes
Problem with Asterisk phonebridge
Hello, I have installed the Asterisk Phonebrige and connected it to Asterisk Manager. I also have created a token in Zoho and implemented in the conf file. When I make a inbound call, my phone is ringing and when I pick up that call a small box in zoho is appearing with details about the customer who is calling. However when I make a phone call from within Zoho by clicking on the green circle with the phone sign in it besides the phone number a small box is appearing in Zoho saying calling but my
Reminder for the MailChimp- Zoho CRM webinar
The webinar on how to extend Zoho CRM by integrating it with MailChimp is scheduled on the 18th of January. Hurry up and register to learn new possibilities to diversify your sales and marketing operations. Watch the teaser and REGISTER HERE!! Sudarshan Ram.S Product Marketer, Zoho CRM.
Plans for Outook connector?
Zoho Team, I'd be eager to hear about your plans for the CRM Outlook connector. I'm planning to use it to synchonize contacts between the two tools, however the current version is somewhat limited for the profesionnal user. Can you share your plans in this regards, and if you differentiate between a EU and other regional versions I'd be interested in the EU one. Thanks in advance,
outlook errors
I have installed the Zoho Outlook 2013 plugin and it gives numerous scripting pop error messages. Below are two examples of what they look like. Please help, thanks.
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