Built-in Website Field is not correctly checking for duplicates in the API
While executing an upsert (https://www.zohoapis.eu/crm/v6/Leads/upsert), setting duplicate_check_fields to ["Website"] is not always working and, for some records, inserts another identical record. Creating another field of type "single line" and checking
Remove user tag in notes when copying a note
I am copying the notes from a custom module, to a main account in zoho crm. When I copy the notes the tags are coming too. is there a way to remove it or put the name of (user/group) without tagging it. Deluge code RelNotes = zoho.crm.getRelatedRecords("Notes",'Work_orders',recID);
ZOHO COQL query bug
Hi Zoho team! I found a bug in your COQL handling. please have a look at the query I am sending to the COQL endpoints: https://www.zohoapis.com/crm/v2.1/coql OR https://www.zohoapis.com/crm/v4/coql "select Potential_Name.Deal_Name,Potential_Name.id FROM
Self Client Token Generation
I have used the code created from Zoho Api Console to generate access token but as the code has maximum 10 mins expiry time I have to manually create the code again and again. Is there any other way to automate it? I mean any API to create the code for
Run a Python Script
Hello, I am wanting to create an integration that would take in a PDF file that is attached to a Module within Zoho CRM, gets the data from that PDF, then creates a new PDF based on that data. I am able to do this in python, however, I haven't been able
Kaizen #31 - Subforms #API
Hello everyone! Welcome back to another post in the Kaizen series. In this post, we will discuss the Subform APIs. What is a Subform? A subform is a secondary form or a table that enables you to include multiple line items into a primary form. Every line item is a subform record. Your CRM data are often inter-dependent. Often, you may have the necessity to associate multiple items to a single record. In the technical lingo, we call these "line items". Consider we have a Students module to store student
Populate custom lookup fields from Sales Order item details
Hello! Hope you can help me out with this little issue. I would like to achieve this via workflow. Module: Sales Orders I have 2 custom fields ("Proyecto" API: Proyecto and "Separa Lote" API: Lote_Selecciona) I would like to populate these 2 custom fields
Kaizen #134 Manipulating Rich Text Field (RTF) using Zoho CRM APIs
Hello everyone! Last week, we discussed Deciding on the type of applications: Self-client or Server-based? This week, we will discuss the Rich Text Field (RTF) and how we can manipulate RTF using Zoho CRM APIs. In this post, What is a Rich Text Field
Error 401 - Rest API
I have a problem when I try to pull record from CRM. I got token and see something is true (token is valid and data center is in US). Please help me to fix it!
Kaizen#135 : Third Party Integration using Client Script
Hello everyone ! Welcome back to another enlightening Kaizen post! In this Kaizen post, we'll explore how to invoke a Third-Party API through Client Script. This enables you to seamlessly connect to external services and fetch dynamic data. Stay tuned
Early Access for GraphQL APIs
Update 25th Sep 2024: GraphQL APIs are now open across all DCs including IN DC for Enterprise, Zoho One Enterprise, CRM Plus and Ultimate edition orgs. Please note that GraphQL APIs are not available for Trial Edition of these editions. Update 27th Aug
Custom fields for a user
Is there an ability to add a custom field to a user object and update it via the API?
Kaizen #133 - Deciding on the type of applications: Self-client or Server-based?
Welcome back to the Kaizen series! In this week's post in the Kaizen series, we will discuss self client and server-based clients in Zoho CRM. We will explain these two client types in separate videos, along with their practical application using Java
Zoho API insert/update custom fields for tasks
Hello, according to the documentation ( custom_fields JSON Object Value of the custom field. Example : {"UDF_CHAR1":"Hello"} ) however, when I try to insert a new task my custom field (in my example UDF_CHAR9) is never filled in. The same happens when
Need to know if we can automate the process of generating a PDF against the Quote using an API
Hi, I am working on integrating zoho with a third party application for exchanging the data between the 2 applications through API. As a use case that we are trying to implement, I want to generate a PDF against a Quote for an opportunity as a trigger
Access Token Throttle reached within Postman Cloud
Hi I am having all sorts of issues getting Zoho API calls to work within Postman. One of it being the token generation. I can manually run the request and generate an access token just fine, however when I schedule the request in a collection run within
Is it any possible to disable/hide the add row option of subform in CRM.
Hello Team, Is it any possible to disable/hide the add row option of subform in CRM.
Filter API
Hi, I gave my supplier an API so he could send me leads directly to the CRM, now the supplier wants also to see what is the status of the lead by API. How can i give him an API so he could get only his leads and not other leads in the module ? Thanks
CRM Accounts Name visibility
Hi, Need some guidance please; we have multiple sales teams and each salesperson has a view of only their Accounts' records. So they can only see Accounts, Deals, Contacts, Related Modules etc for the Accounts they own. The technical staff have a view
Kaizen #47 Handling Notes through Zoho CRM API (Part 2/2)
Hello everyone! Welcome back to yet another post in the Kaizen series! In our last post, we started our discussion with Notes APIs in Zoho CRM. This week, we will discuss the following: Notes as related lists Attaching files to notes via API 1. Notes as Related Lists Notes API allows you to manipulate all the notes in all the modules, or specific notes based on their note IDs. Zoho CRM API also allows you to handle notes of a specific record using the related lists API. The request URL will differ
How to Associate Zoho Projects in Zoho CRM
Hi I need script for associating projects in zoho projects to particular Account in zoho CRM side. It can be done manually but I need the automation for this process. There are no api regarding associating a project in zoho crm account. Need assistance
Is there a way to access a related module's fields in a formula field?
Let's say you have a 'Student" module and a "Classes" module. Within the Classes module, there is a "name" field and also an "grade" field. In the "Student" module, is it possible to create a formula field labeled "Math Grade" that retrieves classes named
Client Script not working in production but fine in sandbox (ZDK.Apps not working?)
Hi, I have created Client Scripts that worked fine testing in a sandbox environment but that throw an error in production "cannot read properties of undefined (reading 'Deals')", which I believe is an issue using ZDK.Apps in production. Can you help
About flyout
Hi Team I want to implement a simple example, for to understand the flyout, but for the moment has been unsuccess I've read an article about this: Introducing Flyouts in Client Script! Flyouts are floating User Interface that can be spawned and controlled
Client Script on Deal Stage Change from Detail page, not Edit page
I understand that I can run a client script “on change” from the Edit page of a record. The script needs to act on the default Deal Stage field. The Deal Stage can be changed from Edit mode or Detail view. Is it possible to disable the Deal Stage “button”
JavaScript SDK doesn't match RelatedLists REST API
I've raise a github ticket https://github.com/zoho/zohocrm-javascript-sdk-6.0/issues/4
Refresh Token Missing
The refresh token is missing from the token response. https://accounts.zoho.com/oauth/v2/token?code=1000.17affa9&grant_type=authorization_code&redirect_uri=http://localhost Responce is {"access_token":"1000.59a","expires_in_sec":3600,"api_domain":"https://www.zohoapis.com","token_type":"Bearer","expires_in":3600000} You will notice that the refresh_token is missing.
Zoho CRM - Updates to Assign and Remove Territories APIs
Hello everyone! This post is to inform you of the changes to the Assign and Remove territories APIs from V2 to V6. Currently, from versions 2 to 6, the assign and remove territories APIs give a success response and assign or remove territories of the
cant filter results by Created_Time
Hi, I'm trying to get the calls made in the last week from v2 API. For some reason it always tells me invalid query. Here is the url: https://www.zohoapis.com/crm/v2/Calls/search?criteria=(Created_Time:greater_than:2024-03-29T00:00:00) response: {"code":"INVALID_QUERY","details":{"reason":"invalid
API Integration for Auth: How do I create a connect to the rest api from a server to sync data
Hi, I want to be able to sync data with our backend systems to and from Zoho CRM using the REST APIs. I've had a look through the auth options and they all seem to revolve around creating a client in the API console area, with self-client seeming to be
Kaizen#75 - Frequently Asked Questions on Client Script
Welcome to another week of Kaizen! In this post, let us discuss some of the frequently asked questions in Client Script. 1. Where can you see the list of ZDKs supported by Client Script? The Zoho Development Kit (ZDK) library comprises a rich set of Client
Kaizen #132 - Manipulating Subforms from third-party Application using Functions
Hey folks! Welcome to a fresh week of Kaizen. In this post, we will see how to work with subforms and external fields in a module through CRM functions. Consider a scenario where a High School utilizes Zoho CRM to manage student records, academic performance,
No COQL query for emails
I was searching for an api call, COQL queries to fetch emails from a specific module and id. I want to fetch the emails after a certain datetime (eg: 2nd February, 2024), but unable to find any such queries. Please add any solution if any.
Client Script actions on related list change
Hey all! We have our calls automatically logging into our deals module through some custom functions. Looks like by default, the calls are related to the contact and not the deal. We have made some workflow rules and functions to have the calls automatically
Pagination in CRM related records in Deluge
In Deluge, what would be the best way to iterate over a set / list with more than 200 records? there is only a simple example on the docs page: <response> = zoho.crm.getRelatedRecords(<relation_name>, <parent_module_name>, <record_id>, <page>, <per_page>,
Kaizen #39 - Deals #API
Hello everyone! Welcome back to another post in the Kaizen series! This week, we will discuss retrieving, adding, updating, and deleting Deals via API. Deals in Zoho CRM A Deal is a revenue opportunity that is associated with a Contact or Account. OAuth Scope The scope to access the Deals module via API is: ZohoCRM.modules.deals.{operation_type} The operation type can be ALL, READ, WRITE, CREATE, or DELETE based on the operation you are trying to perform. Click here to know more about scopes. Retrieving
Bad request 404 / ZDK.Apps.CRM.Functions.execute
Hello team, I have a question, I have created a function to be able to copy information from one field to another. This is invoked as client script, in: Page Details Category: module Page: Detail Page(Standard) Module: Leads Layout: Standard event details
Replace special character in webhook xml body
I have defined a webhook in ZohoCrm .I have defined my webhook body like this <data> <id>${Sales Orders.Sales Order Id}</id> <SO_Number>${Sales Orders.SO Number}</SO_Number> <SO_Owner>${Sales Orders.Sales Order Owner}</SO_Owner> <SO_Subject>${Sales Orders.Subject}</SO_Subject>
authorize response "Cookie is disabled in your browser"
hi , i'm trying to use your api v2 to insert contact in zoho crm using your api requests now at my first step to authorize my app with zoho client , so i had sent HTTP request to the following : https://accounts.zoho.com/oauth/v2/auth?scope=ZohoCRM.modules.contacts.ALL&client_id=xxxxxxx&response_type=code&access_type=offline&redirect_uri=http://www.xyz.com/oauth2callback"); i'm getting an html in response mentions : Cookie is disabled in your browser. Please enable the cookie to continue. although
CRM API: NO_PERMISSION Error for some modules in developer environment
Hi, I have an access-token with the following scopes: ZohoCRM.org.ALL ZohoCRM.modules.ALL ZohoCRM.settings.ALL with this I can get a response for the deals (/crm/v6/Deals) but for other modules like Quotes, Products, Pricebooks I get an NO_PERMISSION
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