Cannot restore from Trash: "Trash is in progress. Please Wait"
When I try to restore a particular document from trash I get this error.
Problem accessing on phone
Zoho docs works well on my PC, and my collegue can also use it on his laptop, but although it worked OK on both of our phones at first, just recently we have both encountere the same problem, which is that although the folders and individual files are correctly listed on our phones, when we try to open any file we just get the message "error in loading". I tried uninstalling the app from my phone and then reinstallilng it and registering, but the problem is still there. Any ideas?
Zoho Docs Storage
Hey guys, I've been testing Zoho Docs for a few weeks, free version (5gb per user / 4 users), but got really surprised today when I got a message that my storage had reached its limit. It was a surprise since my Zoho Docs folder is only 1,5gb... That left me wondering how does Zoho calculate storage, and how could I clean space...
Embedded sheet not displaying in Firefox Quantum
After the last update of Firefox (57.0), embedded sheets do not get displayed; Firefox starts using too much CPU and fills all system memory (8GB). For test you can look at my page: http://kadifeli.com/fedon/bordro.php To replicate the problem you may have to reload the page a few times. When I login to Zoho and try to edit the same sheet in https://docs.zoho.com/ I do not have the same problem. I restarted Firefox in "safe mode" and the same problem persists. Note: I am running Firefox Quantum 64-bit
Custom download page (and support issues)
I've been using Zoho Workplace for several days now (a paid account, not a free one) and I like it for the most part, but I must say support has been non-existent so far. I had a question two days ago. I have since emailed it to support@zohoworkplace.com, support@zohodocs.com, support@zohocorp.com, support@zohoaccounts.com and even sales@zohocorp.com. My message to support@zohodocs.com elicited an automated reply which assigned me a Request ID. Other than that, there has been no response whatsoever.
Live webinar: Redefine work with Zoho Docs
Hello Everyone, We are here with our next live webinar for all those who missed out on the previous one. In this webinar, you'll learn how to: Create an organizational profile Import your team members Manage organizational settings Collaborate on projects Manage and organize team files Evaluate team performance Use the Zoho Office Suite Day : Wednesday, 6th December 2017 Time : 9.00 AM - 10.00 AM PST Register now to attend the webinar. Cheers, Zoho Docs
Can't view comments in Docs IOS App
In the Zoho Docs IOS App I am this week not able to see comments that I have made against a Doc on my IOS mobile devices. It was working ok last week. However if I make a comment on the IOS App I can see it on my PC. What's going on? Please help asap as I use this App all the time!
Zoho docs app crashes on iOS (iPhone)
I’ve tried to go on to Zoho Docs App on my iPhone and it keeps crashing. I’ve even restarted my phone and it still crashes. Also, I cannot attach files from Zoho Docs when emailing from the CRM Mobile App. Please fix this ASAP!
Bug :: Hyperlink in Slide does not get preserved in Export PDF Option
I recently prepared a slideshow using Zoho Show. When I exported the same with the option 'Export to PDF', the destination PDF missed out the hyperlink and it was rendered as a plain text. Any clues? --Deepak
How to export docs of a user?
In Zoho mail there is a way (from the super admin) to export an entire email account as a backup. My question is, if there is any way in Docs to export all the Zoho Docs of a user. Maybe to search by author name?? Or something else?
Admin Panel for Zoho DOCs
We have the paid standard subscription, but I can't get a way to go to the admin panel for zoho docs. Please advise how I could access the admin panel for zoho docs.
Gah. Thumbnail yet??
I just got the Zoho Docs app yesterday, and actually have spent 3.5 hours trying to make the thumbnail image show. I see discussions have been going on for years, and finally I saw the most recent date of a reply, in early October. But it says "We are working on this 'already' (in context it's not already) and my android app has a place to turn it on. So I figured it HAD to be possible. If the feature is still coming, can you make it clear? I'm extremely grumpy having spent all that time searching
Live webinar: Making the most of your workday with Zoho Docs
Hello Everyone, We're glad to announce the Zoho Docs live webinar for this month. Here's what you can learn: Build your organization profile. Manage your team. Set up organization policies. Work on files together. Manage and organize team files. Generate activity reports. Make use of Zoho Office Suite. Day : Wednesday, 15th November 2017 Time : 11.00 AM - 12.00 PM PDT Register now to attend the webinar. Cheers, Zoho Docs
Now Share and Collaborate Files with Non Zoho Users
Sharing files with clients and customers outside your organization was made easy by the password protected sharing in Zoho Docs. But now, not only you can share - read only - files with password, you can also grant edit or comment access for your file and start real-time collaboration with non zoho users. With the right password, the person accessing the file will have the privilege to edit or comment in the file. No login credentials are required to access the file. You can share the link with
"Unable to connect to messaging server. "
This error comes in zoho docs, writer, show and sheets, and has no physical effect other than be annoying and cover up buttons at the top of the screen in zoho writer (such the three buttons in the top right). How can I get rid of this? Refreshing the page temporarily stops the error message, however in 30 seconds it reappears.
Any way to limit revisions (Binary files)
Hi, I am using zoho docs as main storage cloud solution to sync my laptop files. I found it's a good solution to prevent information lost. But i found recently, some of my files are 100BM and above, that's not a problem with docs, but when i edit those files on my laptop, a new revision is created in docs, so i have filled my quota space really fast because of this. I tried to delete old revisions but didn't find such option on web or iOS app. What can i do to prevent versioning this kind of "big"
Healthcare Management at your fingertips with Zoho Docs
The criticality of information in the healthcare industry demands patients' documents to be kept confidential, shared only with the right people, and organized meticulously for accuracy and ease of access. A slight flaw in the system could result in medical failures that are as bad as losing people's lives. A good file management system can hence be considered vital in this industry. Here are a few ways in which Zoho Docs can help you maintain and manage patient files and records. Prevent data
How to stop receiving zoho email
Look at below zoho email, i will get so many spam email every day, it's so terrible, how to stop it??
Folder tree navigation in shared folders
It should be really very helpful when a user share a folder (with subfolders) then the shared users to see the tree structure like the 'parent' user can see. You do not have this feature for now and it is quite difficult for the shared user to navigate through these folders without these tree.
Zoho Clipboard Add-in Broken?
When I right-click in a document (editing it with Zoho Writer), I get a fly-out menu that looks like this: When I click the Paste icon I get a prompt that looks like this: When I click the Install App I end up with an error message that looks like this: (I'm working with the Chrome browser) So what's the work-around here? Or do I need to use the CMD+V key combo?
How to access organization documents
I have been invited to join a Zoho docs account, and have accepted. However, when I log onto zoho docs, it does not show that my organization has any documents. How do I got my organization on zoho? How do I get to my organization's documents?
Zoho Docs Link Display Text
Hello, I have my content stored in Zoho Docs. It has been made public and I have added descriptions and tags, however, when I share the link on social networks, I see the description displaying Zoho stuff, not my description. How can I change this?
How can i retrieve my backup files in zoho?
Can I retrieve my backup files from zoho. Thanks Elizabeth Zeuschner and Associates
I am in TRial of Zoho One but Zoho Docs still has 5GB instead of 1 TB
Can you help me please. I know that you have the enterprise edition of all apps, so, maybe there is a problem
iMac doesnt want to open zoho docs for desktop
When I try to open it tells me "“Zoho Docs” can’t be opened because the identity of the developer cannot be confirmed." and I can´t do anything else than press OK so nothing happens. Anybody having a similar experience?
Can i mention a user or a task in a project document?
I want to create a document in Zoho Project where Users and Tasks can be mentioned. Is this possible?
One Way Docs Sync
hi, i am trying Zoho Docs windows and seeing two way sync only. How can I do one way sync? One way sync is all folders and files will transfer to server only. The selected file or folder deleted in computer but not in the Zoho Docs system
Zoho Docs startet nich automatisch
Hallo, ich setze und Windows 10 Pro 64 Version 1.8.4 von ZohoDocs ein. Seit einiger Zeit startet ZohoDocs nicht mehr automatisch beim Starten von Windows. Kann jemand helfen? VG Volker
Live Webinar: Getting work done with Zoho Docs
Hello Everyone, In case you missed our previous webinar, here's another one for you. This live webinar will give you a complete overview about using Zoho Docs to make your workday productive. Here's what you can learn from this webinar: Create your organization profile. Add and manage team members. Define organization policies. Collaborate on files to drive productivity. Manage files and collaborate on them. Assess performance using reports. Use Zoho Office Suite. Day: Thursday, 12th October 2017
Zoho Docs Sync is now compatible with Mac OS High Sierra.
Apple released it's latest OS update MacOS High Sierra a couple of days ago. We've updated our desktop app accordingly, so that users who have upgraded to the new OS find no trouble with syncing files. An important part of this update is that Zoho Docs Sync now supports the new Apple File System that has been introduced with the OS launch. Download the latest version of Zoho Docs Sync here. Please write to us at support@zohodocs.com for help. Cheers, Zoho Docs
Zoho Writer Mac
Hi! Using ZohoWriter for Mac (OS X El Capitan), Russian and English languages. Having problems with hotkeys. Cmd+b, cmd+i, cmd+x and many others are not functioning at all. Can you guys help? Really like the clean look of ZohoWriter, would be delighted to be able to use it properly. Thank you.
Deleting/Inactivating a user
If I delete or make a user inactive will they still have access to the shared folders. I would like to delete (or make inactive) a user and yet allow them access to the shared folder(s). I made them a user when I just wanted to share a folder/file with them. I am really liking ZOHO Docs but just at the beginning of the learning curve. Thanks for your patience.
can't open a *.doc file that is an attachment to an email.
I can't open a *.doc file that is an attachment to an email. Zoho docs is associated with *.doc on my system. I am using theBat for my email. It is a desktop email client. Windows 10. I get the message, "Oops. Zoho Docs cannot process "C:Users\ssnmath\appdata\local\temp\bat\beta_template.doc"." Shouldn't opening the file bring up Zoho Docs in my web browser (Firefox)?
Deleted users and their documents
Dear Zoho Docs Team, I have already mentioned that problem before (theoretically) and now i got it practically. Just imagine: * we have tens of users * they uploaded and added to workspaces HUNDREDS of documents * some of users were fired * we deleted some of them from Zoho Business because we do not want to pay for users that do not exist * all documents that were uploaded by them and used by other users are GONE What should we do? How can we restore these docs? What is the right way to use Zoho
PROBLEM with Zoho - Sync in MAC OS
Good Morning, I would like to confirm with you if my Zoho Sync application has any problems or if this case would be an improvement. When I try to select only the folders I want to synchronize, in the preferences / folders menu, it allows me to just mark the folders from the root of the directory, not allowing to browse the folders belonging to the root folders. Pics attached!! I use MacOS, my colleagues who use Windows do not face this problem.
storage limits and workspaces
Hi, In the synced folder at my desktop the size is shown 1.3 GB where as at your storage details it is showing 6.26 GB. My trash is clean. Would you guys please fix the issue....
emailing docs
I would like to be able to email a doc from zoho using my gmail account. Is this possible?
You don't have permission to access Zoho Docs.
I keep getting this error message: "You don't have permission to access Zoho Docs" This occurs with all of our accounts (@eyes360.ca) other then the admin account. Was there a setting the admin account accidentally changed to limit other accounts access to zoho docs?
How to stop sharing?
I've just begun testing Zoho and I've set up a couple files for public sharing. However, I cannot find a way to turn this back off. The faq says to select the file and right click, then select 'remove share' from the menu. When I do this, the menu does not have a 'remove share' option. Can someone please give me an idea where to find this? Thanks.
Live webinar: Becoming efficient with Zoho Docs
Hello Everyone, Thank you for the awesome response we received during our previous webinar. Today, we're excited to announce the next live webinar on Zoho Docs. By the end of this webinar, you'll know how to: Build your organization profile. Set permissions based on organization policies. Monitor user activity and audit reports. Collaborate on files to drive productivity. Create masterpieces using Zoho Office Suite. Day : Thursday, 7th September 2017 Time : 11.00 AM - 12.00 PM PDT To register for
Next Page