Can't select my different email alias
Hi, I had created one main email for my account (admin.mysite) and 2 email alias (info.mysite and sales.mysite) but now I have noticed I can only send email from info.mysite and I cannot choose the other emails. I changed nothing in my account and when I check on my control panel, the email alias are still there. Thanks for your help
Unable to login to Zoh Mail admin console directly
Hi, Whenever I visit mailadmin.zoho.com, the page redirects to https://www.zoho.com/mail/. Means, I am not able to login to my Zoho mail admin console directly. I have to firstly login to Zoho mail and then navigate to control panel. It is hectic for me, I had tried this in many systems, but the same problem every in every pcs.
My ZOHO email address is blacklisted
My Zoho email is blacklisted with the majority of my clients. I never know if someone is able to receive my email or not. We've tried asking clients to white list the address but we never know if someone is not receiving emails and needs to whitelist my email. Help!
Adding users for Zoho Mail
I have a Zoho One account for my company. We only require a few users to use the CRM and the suite of apps. Many of my employees do not require to use the crm and many act as agents - thus they would require an email address from my company. Is it possible to sign them up for the $3 email account instead of paying $90 for every user? I have been looking into how to do this but cant find a solution. If this isnt possible, then I guess I would have to switch my mail server over to MS or Google.
554 5.2.3 MailPolicy violation Error delivering to mailboxes
can you reactivate my account please and inform as to why this has happened? I have only send a message to 2 people and definately have not exceeded attachment size
Our Company logo creeps in apart from our email signature in the emails following the reply mails that we receive
Dear Concerned, It has been noted from time to time that, our Company name along with it's logo appears from nowhere under the email signature in each email thread once we receive a reply from our Customers. It's true that when we created our email signature initially, we included it along with it by reducing its size. But since this problem arrived, we deleted all previous signatures and created a new one. Even so, the same logo of our company gets included somehow under the new email signature
No puedo acceder a Google Authenticator y no tengo códigos de verificación
Hola, No puedo acceder a un Autenticador de Google porque perdi mi teléfono y no tengo códigos de verificación. ¿De qué otra manera puedo iniciar sesión en mi cuenta de Super Admin? Por favor, ayúdame.
Two Factor Autentication in plug-in
Hi, I am using a SMTP plugin to send emails from my wordpress site, I tried whit your plug-in, but, is too limited to some extensions domains, so I use an extern plug-in call POST SMTP by POSTMAN, and the problema was the I have to disable the Google Autenticator for use that plug-in. So I wondering if you can improve your plugin to be use it. Thanks
Strange Name on Incoming Email
I have a partner who emails me from his "Comcast" email account. Whenever I get emails from him the name shows up as "Comcast" instead of his actual name. I have adjusted his contact information but it still shows up incorrectly. How do I change that? I want to know I am getting an email from Preston Meline not Comcast...
Not Receiving Mail for Third Part Domain Like (Gartner)
I am not receiving confirmation mail from other domain like (www.gartner.com).
I have lost my contact number to recover password. But i Have the domain.
How to recover my account for my domain. i lost the contact number. I cannot re register for zoho email for same domain.
Bouncing Emails
Hello. I moved my hosting to a new host, but still pointed the MX Details to zoho. However, we now have bouncing emails especially when we send from one email to another on the same domain. E.G sending am email from finace@zoho.com to admin@zoho.com, it bounces. The SPF and DKIM have been verified and approved, as shown in the dashboard. Kindly assist
zoho won't allow a paid personal email account?
I would pay for a personal email account but Zoho insists I give them a website name. I don't have a website.They stopped responding to my emails I guess because I'm just a mere individual unlikely to spend large money on office systems. But without paying I cannot set it up on my iphone as an imap account. Does anyone know a good email service for private persons that JUST does email type stuff NOT google yahoo apple at&t etc. that are affiliated with innumerable other programs and spread your
Cannot proceed to create new free plan
I've tried to create a new free plan (up to 5 users 5gb and whatnot), but when I click on the "proceed" button, it isnt taking any action. However when I inspect the page, the console shows me an error, and it is as follows: Uncaught TypeError: Cannot read property 'label' of undefined at Object.showDomainSummaryDetails (orgsignup.min.js:2) at B (orgsignup.min.js:3) at HTMLInputElement.<anonymous> (orgsignup.min.js:3) at HTMLInputElement.dispatch (aclib.min.js:2) at HTMLInputElement.h
Error al intentar crear cuenta (solo con un nombre de correo)
Buenas noches, llevo mucho tiempo intentando crear una cuenta llamada logistica@...., probé creando otras cuentas y no hubo problema. Porque sucede esto? Es muy urgente porfavor, Gracias
verity SPF Status For Domains
hello I can't verify my SPF Status for my domain
I cant receive any e-mails
i have tried to configure my email but im not receiving any when I test, this is happenin in all 3 accounts I made. Can I Get some help?
How to get unusual activity report everyday for all users
Hello, Is it possible for admin or security team to get unusual activity report everyday for all users, so that we can analyze it as a precautionary measure. Kindly advise. Kamal
Host Not Reachable (Internal Emails and Mails from Other Domains)
We are able to send emails to other domains. But we are unable to send internal emails and also we are unable to receive incoming emails from other domains. On opening the que emails message in the Sent Folder we see there is an error with a reason "Host not reachable" We use NameCheap.com for DNS manager and we have the MX Records and the SPF Records in place in the DNS but thy are not getting verified. Can someone please help here?
how to increase the storage space in free mail plan
how to increase the storage space in free mail plan how much would it cost and what are the plans. Can it be done through netbanking or debit card as i dont own a credit card
Shifting Calls and Tasks to Another Account
Hi, there. How can I shift Calls and Tasks from one Zoho account to another? Would prefer an option that let it happen all at once, rather than have to reassign every one at a time. Please email the response to my support person at grant@itworx.co.nz. Thanks.
can send but not received
550 Please turn on SMTP Authentication in your mail client. mail-wm1-f53.google.com [209.85.128.53]:34589 is not permitted to relay through this server without authentication.
i m able to send but not receive
pls help
the supplied email id already exists
Quando tento criar conta de e-mail josecarlos@queirozgehm.com.br informa que o id já existe, o dominio é meu e não teria como outra pessoa ter este id, preciso de ajuda para resolver.
Not receiving emails
Hello, I am having problem receiving emails from yahoo and gmail account holders. I can sent email to recipients;however, I cannot receive. Please advice on what to do?
Signature is not working
Dear Team Zoho, I have created signature and assign to my email account id. But when i create new mail the signature is not working . Please help me to solve it Regars, Fendy
Cannot verify my SPF records
Hello everyone, My problem is straight-forward, when i added the SPF record it showed up everywhere it should, but i cannot verify it with zoho and it always displays a error. I can send emails but i cannot receive any other than the ones i send to myself. IS there anyway to solve this problem ? Thanks in advance, Tiralmos
Mail
Attachment of file taken more time as compare to the g mail, so i am not able to send mail immedieately
Lost account access and no support
Hi, I am operating admin[at]googiehost.com free account from last 4-5 years now but unfortunately Lost Google Authenticator setup in device and previous backup codes are not working. I emailed you 3 days back from my recovery email ID but no reply yet I tried you support ticket option but no response
How to add Digital Business Cards (like Haystack) to signature
Basically what the title says. How can you add digital business cards (or at least a logo/photo) to automatic signatures. So far the only option I see is putting a link to it in the signature so that recievers can click on it.
MY Super Administrator Account Is Inactive
Hello, I need your help in reactivating one of my emails. It is my super administrative account. It was active before and became inactive suddenly without any warning. Here's the email address: jeffrey@frg-nigeria.com Thank you in advance for the assistance. I have sent an email to support previously and no response has been given to me.
Zoho in Android stuck, not scrolling to see upper portion
Anyone have a fix? Zoho on my Android tablet, just past few days will not allow me to get to the upper portion of the screen. It is the ONLY site I have trouble with. No other problem on internet sites with tablet, just Zoho. I can't scroll up to reach other folders or buttons, send, account, anything. I can scroll through some of the emails only. Attachment shows as high as it goes to top. I have tried logging off/on, closing the browser, turning off my tablet and restarting, clearing history, etc...
Filter and forward rule not working
Need help figuring out how an intended recipient can acknowledge this mail sent by Zoho. I setup a "filter", who's instruction is to "forward" mail to another e-mail address when it meets the condition of the filter. When doing so, I specify the recipient's e-mail address. They are sent the following. What perplexes me is the password. Why is it asking for a password, and why is it asking to authenticate me, the sender? I enter my own password, which doesn't work. They can't supply their own
Problemas para verificar dominio
Hola! Registre un free account para 5 usuarios en zoho, lo redirijo a mi proveedor de dns "clouddns.net" creo los registros txt y no me permite la validacion, trate con cname y ocurre lo mismo. No se que puede estar mal
Encontramos um problema ao tentar iniciar a mala direta. Tente novamente mais tarde
I receive this message: Encontramos um problema ao tentar iniciar a mala direta. Tente novamente mais tarde And i can´t merge and distribute my e-mails.
Unable to upload as Virus is Detected.
Hi! I cannot attach a document because of this problem. Could you fix it?
CALENDAR TEMPLATES 5 AND 7 NOT SHOWING CURRENT DAY EVENTS
I'm using the calendar embedded on a website using an iframe. I just noticed that templates 5 and 7 are no longer displaying the current day's events. This has happened in the past and you have been able to fix it. Please see the example at: https://marinevetsobx.org/frame/test You will see that in eight of the ten templates, the current day's events are displayed--however template 5 and 7 are not displaying the current day's events. Regards, Robert
Unable to scan for virus
Attaching any document fails the virus scan so we can't send any attachments out. All standard items like invoices that have been freshly generated. Please sort ASAP office grinding to a halt. Thanks, David
Instagram Not receiving security code
For some reason, even though I've requested this multiple times from Instagram, I am not receiving any mail from them with the security code, making a Login not possible. Is there any settings that I've might missed on info@duiccy.ch? Regards, Dylan
How can I setup custom login URL for Zoho mail on google cloud?
There is a brief "how to info" for custom login URL out there, which is; 1.Add CNAME in the DNS Manager for the subdomain (Ex: mail.yourdomain.com) 2.Point it to business.zoho.com Name/ Host/ Alias/ CNAME Value/ Points To/ Destination/CNAME mail I can't figure out how to on Google Cloud. Adding a CNAME record window is like this; Help will be appreciated..
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