How Can I change admin account Email?
Hi, I want to change admin email address for my account (I'm using Zoho Mail). How can i do this? Thanks!
Can't remove old phone number from Zoho email account and add a new one?
Every time I try to add my new number it supposedly sends me a code which I never get and I still don't know how to remove the old number.
Repeating Images in Emails
Some emails have images that are repeated when viewed both on the web client (mail.zoho.com) and when using the Zoho Mail android app. It looks like perhaps some of the email styling is being ignored or applied incorrectly, as a brief inspection of the
554 5.2.3 MailPolicy violation Error, help?
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. 554 5.2.3 MailPolicy violation Error delivering to mailboxes I am not sure why i am getting this, please
Weekly Tips: Folder Sharing Simplified with Zoho Mail
Let's say your team is working on a project that requires gathering numerous inputs via email. Your team lead, who manages the project, receives a flood of emails containing critical information. Instead of forwarding each email individually—which can
need a third party to fix email authentication dns records
at my wit's end - zoho began giving me spf, dmarc, dkim errors two weeks ago fussed with it since and now it seems dkim is the only problem and when i added the dkim record with the key from zoho mail it still wont work tired of this, need someone who
Random Email Missing for specific domians
Our mail service randomly fails to receive emails. When certain domains proactively send emails, our sales team reports that they haven’t received those messages from clients. This creates a financial risk for us in certain cases. We’ve already submitted
Zoho Not Receiving Emails Sent via PHP mail() – Arrives at Gmail/Outlook, but Not Zoho
I have a PHP script on my website that sends emails using the basic mail() function — not SMTP or wp_mail() from WordPress. The email sends successfully to other addresses I own (like Gmail and Outlook), but emails sent to my Zoho-hosted address are never
Free Webinar Alert! Track, Bill, Get Paid: Streamline Finances with Zoho Books and Zoho Mail
Hello Zoho Community! Struggling to keep track of invoices, payments, and client communication? We’ve got you covered! In this webinar, we’ll show you how Zoho Mail and Zoho Books work together to simplify invoicing, track payments, and streamline financial
Android notifications not working
I've set push notifications to 'on' in ZohoMail for android settings but nothing doing. Can anyone help? I do use a VPN.
my clients are not receiving mails
Hi, My clients are not receiving my mails sent . may we know the reason My dns server and imap settings are perfect
zoho mail and crm is very slow
I have recently employed Zoho in our organisation. Even after taking high speed internet, mail and CRM takes many minutes to even load. Its really slow and faces lot of downtime.
Password change restriction
Can the administrator restrict users from changing their email password?
Weekly Tips: Track Email Engagement with Read Receipts in Zoho Mail
While email is a convenient and widely used way to communicate, it doesn't offer the immediate feedback you get from face-to-face conversations or phone calls. When we send an email, there is no way to know for sure if the recipient has acknowledged its
Having issue adding email account
Hi Sir/Madam, I having an issue adding an email account (user and group). We have two organization but I am getting an error while adding the account in both User and group. Yet the account is not there. See attached.
No-reply email account without taking up a user license?
I just upgraded our zoho mail account to the paid tier and purchases 7 licenses. When setting up our new users I can't add the 7th one because I have a no-reply email account created to be able to send automated emails from our server. How do I go about having an account like that without taking up a user slot? All it needs is outgoing mail, no receiving or anything else.
Zoho mail not working after Domain expiration and renewal
Need help getting email working after an accidental domain expiration. Domain has since been renewed.
ZOHO not recognizing mx records
My domain hosting lapsed, and upon reactivating I had to recreate all my DNS records. ZOHO is not recognizing my MX records, but IS recognizing my SPF, DMARC, etc. Mail is being delivered to ZOHO just fine, but when I attempt to send I get a "relaying
mail rejected because of sender's SPF record issue
We recently started hearing from customers that email is bouncing with the error: 550 5.7.23 Sender's SPF Policy Failure We cannot reject email because sender's DNS record is wrong. We need to accept mail in most cases. How do we fix this (because clearly
No fue posible enviar el mensaje;Motivo:554 5.1.8 Email Outgoing Blocked.
Hola! quiero enviar un correo electronico desde mi casilla de correo " tallerenproceso@zoho.com" y no me permite, porque dice: " No fue posible enviar el mensaje;Motivo:554 5.1.8 Email Outgoing Blocked." lei que otros usuarios le daban respuesta de almacenamiento,
BLOQUEO DE POP-ENTRANTE
Solicito con urgencia su apoyo, la cuenta dnanez@mirandacorredores.pe tiene problemas con el correo entrante. Tiene habilitado la opción POP en ZOHO y maneja sus correos con la herramienta Outlook, sin embargo no puede recibir ningún correo ya que aparece
Renew expired domain
Hi My domain expired in early September. I tried to renew it but to make the transaction was an error. In the control panel, the renewal option does not appear. It happened more than 1 month and already I'm having problems with mail. When I go to a site
Print Email without Header Information - How?
How do we print an email without printing the header? More and more vendors are emailing us invoices embedded in the email - not as an attachment. However, because the email print function automatically prints the email header, the invoices are split
Zoho Mail + Godaddy + Other Hosting how to configure
Hi, I have taken zoho mail subscription, domain registered on godaddy and hosting taken from other hosting provider. So I have updated third party hosting nameserver on godaddy So now unable to add DNS records in Godaddy. Please give the solution.
Hotmail rejecting mail
I have paid Zoho account. Hotmail is rejectying mail from Zoho because Zoho is on hotmail block list ---- On Tue, 15 Oct 2024 10:30:47 +1300 <mailer-daemon@mail.zoho.com.au> wrote --- This message was created automatically by mail delivery software. A
Não consigo receber e-mails
Não consigo receber emails, apenas enviar. Pode analisar o problema, please?
Outlook 2016 configured to Zoho
I set up my Zoho mail in Outlook 2016. It works fine; however, Outlook often requests the Zoho Mail Password. Of course, the password is correct, but this isn't very annoying. Do you have any idea how to solve this?
Sending email to Gmail accts - Error Code :550 - 5.7.26
Some of my emails to gmail accounts are coming back "undelivered mail returned to sender." It doesn't happen every time and sometimes I can just re-send and it goes through. Can someone help me fix this? Thanks, Christine ERROR CODE :550 - 5.7.26 This
MFA & MS Outlook
I just installed the Zoho MFA app, and there's a problem. MS Outlook, on Mac, iPad, and Win10, can no longer access my email account. I can get in using a web browser, but not with Outlook. Outlook says it needs a password. I've tried my old password,
APAC ZUG Workplace Meet-up 2025—Time to Register!
Dear Zoho Workplace Community, We’re thrilled to announce that the Zoho User Group (ZUG) Workplace Meet-up 2025 is heading to the APAC region! This year, we’re bringing the conversation closer to you—across multiple cities in Asia-Pacific—to connect,
I have trouble with Add mobile phone.
When I sign up for an account and add a mobile phone. It's always alerting "This mobile number has been marked spam. Please contact support." But I sure my phone is the first time register in here. This is my phone number "+84*****58". Hope to hear a
Hey!
Hello, team! My account is blocked due to 554 5.1.8. Please read it and unlock it. Thank you in advance for my expulsion.
Adding Email Aliases - You don't have permission to perform this action
Hi, I am super admin of my organization. The target user is an admin. - I can't add a new alias to a target user's email. - I am able to delete user aliases for the target user. - I tried to add the desired alias to me user, that worked. Then I tried
Cant make payment, pls help
I've contacting the support team, but i have no luck updating my Credit card payment on the zoho..please advice.. thank you
Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts
Hello ZOHO, why am I getting this kind of error? Your Incoming has been blocked, and the emails will not be fetched in your Zoho account and POP Accounts. Kindly unblock this.
My email cannot be set up
I’m setting up a email with Shopify domain name. I can successfully send out emails but cannot receive. What should I do?
I just want a filter to stop emails going to newsletters and notifications! AHHHHHH *pulling hair*
I have been trying a filter, after an hr I know its not working, then another filter, and another, and another. Its been 3 days and I'm going crazyyyyy Has anyone had any luck with a filter that sticks, so that mail goes to the inbox (unless you have
how do I update my credit card information
ho do i update my credit card info
Make Tasks universal across all Zoho Applications/Platforms
I feel it would be good for tasks to be a universal product across all Zoho platforms! Our company currently uses several Zoho products, but it is extremely frustrating that "Tasks" are not universal to all Zoho Platforms. As an example "Zoho Connect" has tasks but they are not the same as tasks in "Zoho Mail" tasks. Zoho Mail Tasks is much more user friendly, has more features and uses. As a company it is frustrating trying to tell users where to assign and use tasks as they would have to login
Weekly Tips: Say Goodbye to Email Anxiety Using Undo Send
It is common to feel uncertain about whether our email draft is polished or if it is the right moment to hit send. Just when we think we have made a decision, we might accidentally send it or suddenly question whether we should revise the content again.
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